Care Partners Appleton

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  • Interior

    A cozy living room with sofas, chairs, and lamps near large windows.

  • Decor

    A cozy living room with a sofa facing a wall-mounted TV and decorative elements.

  • Living Room

    A cozy lobby area with comfortable seating and warm lighting.

  • Building

    A large building with an empty parking lot under a cloudy sky.

  • Bedroom

    A simple bedroom with a bed and an armchair.

  • Windows

    A cozy bedroom with a bed, bedside table, lamp, and armchair next to a window.

  • Dining

    An empty dining area with wooden tables and chairs, adorned with simple decor.

  • Artwork

    A minimalist office setup with a wooden desk, chair, and three framed artworks on the wall.

  • Television

    A cozy living room setup with a sofa, armchair, and entertainment center featuring a television.

  • Painting

    A decorative wall with a tree painting above a table adorned with orange flowers.

  • Piano

    A sleek black digital grand piano with a matching bench in a minimalist music room.

  • Meeting Room

    A small meeting room with tables, chairs, and a television, decorated with owl wall art.

  • Paintings

    A cozy living room setup with a plush gray loveseat, flanked by round wooden coffee tables and complemented by framed artwork on the wall.

Care Partners Appleton

5101 North French Road, Appleton, WI 54913

For more information about senior living options: (844) 490-3973

2.4 from 27 reviews
5 stars
6
4 stars
4
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0
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1 stars
16

Assisted Living

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


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    Overall Review of Care Partners Appleton

    Pros

    • pro A dear friend who lives there is happy.
    • pro The staff the reviewer met were fantastic and very understanding, always checking in and answering questions.
    • pro Care Partners is highly recommended for its fantastic, understanding staff who coordinate services and arrange tours.
    • pro The French Road location has a new director who is highly educated, well organized, and treats residents and staff with respect.
    • pro Debbie is singled out as a positive staff member.

    Cons

    • pro The staff are lazy and the facility needs better management.
    • pro The staff are unprofessional; they use cheat sheets, fail to assess residents' abilities, and disclose pay publicly.
    • pro Residents are reportedly left soiled and not fed, indicating neglect.
    • pro Phone lines are rarely answered and staff are rude and inactive.
    • pro Management is unprofessional, gaslights employees, and fosters workplace conflicts.
    • pro The director is seen as uncaring and uncommunicative with families.
    • pro The building is severely understaffed with inadequate training, poor record-keeping, and poor communication.
    • pro There are reports of theft and missing belongings, with no timely response from management.
    • pro Rehab visits were mishandled, with concerns that a resident was not acknowledged or seen.

    Review

    The collection of reviews paints a complicated picture of care at facilities in the region, with a wide range of experiences that often feel at odds with one another. Some families report moments of promise and positive interactions, particularly around new leadership or certain staff, while others describe a troubling pattern of miscommunication, understaffing, and what they view as neglectful or unprofessional behavior. The most immediate thread is the sense that moving a loved one into a memory care setting demands clear communication, reliable staffing, and consistent follow-through - elements that many reviewers say were missing at times.

    One family describes a highly stressful start as they pursued a memory care option for their mother-in-law. They traveled during a severe storm, asked to be admitted by a particular time, and encountered what they perceived as confusion and a lack of follow-up. The rehab director reportedly claimed not to have seen their mother-in-law, despite the family's timeline showing she was present in rehab for a window that morning. Communications afterward became murky: the rehab director said an assistant would update them, but no one did, and the mom's case manager later emailed that she would not be a good fit. The family interpreted this as retaliation for asking questions about an error, a charge that underscores how important transparency and timely information feel when families are facing potentially life-changing decisions about care.

    Several reviews focus on management and staffing as the core problem. Terms like "lazy," "unprofessional," and "not sufficiently trained" recur, along with complaints about turnover, gossip, and a sense that managers do not empower or protect both residents and front-line workers. Some reviewers describe a disconnect between what administrators say and what families observe, with reports of staff who seem disengaged, discussions that revolve around "cheat sheets," and employees who allegedly sit idle rather than addressing residents' daily needs. The sentiment is that poor administrative leadership can corrode morale, degrade care quality, and amplify the stress families already feel when trying to secure proper care for someone with memory issues.

    There are, however, pockets of praise that suggest a more hopeful reality at certain sites. A few reviewers highlight positive experiences with a new director at a French Road location, describing her as educated, organized, respectful toward both residents and staff, and highly effective at coordinating care needs. Others mention Care Partners in a favorable light, noting that staff were attentive, proactive, and willing to arrange tours and answer questions. A comment praising a staff member named Debbie as a standout suggests that, amid the broader concerns, there are individual caregivers who genuinely excel and stand up for residents. These positive memories provide a counterbalance to the harsher critiques and indicate there can be meaningful improvement under strong leadership.

    Despite the occasional praise, many reviews center on direct care concerns: residents being left soiled, not fed, or not adequately attended to during the day; basic daily needs not being met; and record-keeping and communication gaps between management, staff, and families. Some narratives describe a troubling lack of timely doctor or nurse access, transportation delays, and administrative bottlenecks that hamper medical care and routine services. There are also alarming mentions of theft or loss - money, hearing aids, and other valuables - raising questions about security, accountability, and how carefully facilities safeguard residents' belongings. Taken together, these details contribute to a fear that residents' dignity and safety could be compromised when trust in the system feels fragile.

    Transportation, insurance, and bureaucratic friction emerge as recurring headaches in the reviews. Several families recount struggles with insurance paperwork, out-of-state plan disclosures, and difficulties arranging timely medical appointments. During the COVID period, families felt additional strain from delayed checks and the challenge of coordinating care when staff and leadership were overwhelmed. Transportation delays and missed appointments compound the frustration, making the entire journey toward finding the right fit feel exhausting and uncertain. In this climate, families emphasize the need for clearer processes, more responsive communication, and reliable staffing to ensure that residents receive consistent, compassionate care.

    In sum, the body of reviews reveals a landscape of mixed experiences, with a clear call for stronger leadership, better staff training, and more robust accountability. Some families describe frustrating encounters that leave them feeling unheard and concerned for their loved ones' safety. Others point to genuine improvements under new leadership, the value of responsive Care Partners involvement, and moments of excellent care from dedicated individuals. Potential families facing similar decisions are advised to conduct thorough visits, ask pointed questions about staffing levels and turnover, and seek transparent, regular updates from administration. The overarching message is that secure memory care requires not just a warm facility or a well-lit room, but a coordinated system where communication, staffing, and compassionate care align consistently to protect residents' well-being.

    Features

    Housing

    • 38 resident community capacity 38 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Outagamie County Regional (9 miles away) Outagamie County Regional (9 miles away)
    • Austin Straubel International (16 miles away) Austin Straubel International (16 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Care Partners Appleton in Appleton, WI is an assisted living community that provides a range of amenities and care services to its residents. The community offers fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisurely reading. Dining options include restaurant-style dining with special dietary restrictions and meal preparation and service.

    Residents can enjoy outdoor space in the garden and participate in resident-run activities as well as scheduled daily activities. Housekeeping services are provided to ensure a tidy living environment. Residents also have access to a kitchenette for their personal use and telephone services for communication needs.

    In terms of care services, 24-hour supervision is available along with assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with health care providers to ensure comprehensive care for residents. Specialized memory care programming is offered for those with dementia, along with support through the Dementia waiver. Diabetic individuals will receive appropriate diets under the Diabetes diet plans provided. For end-of-life care, there is a Hospice waiver available.

    Medication management is included to help residents adhere to their prescribed treatments and maintain good health. Mental wellness programs are also offered to promote emotional well-being among residents.

    Transportation arrangements are made for medical purposes including transportation to doctors' appointments. Additionally, the community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for easy access to recreational activities and healthcare services.

    At Care Partners Appleton in Appleton, WI, residents can expect a comfortable living environment enhanced by attentive care services within close proximity to essential amenities in the surrounding area.

    Nearby Places of Interest

    This part of Appleton, Wisconsin offers a variety of amenities that may be appealing to seniors looking for a comfortable and convenient place to live. There are several pharmacies nearby such as Shopko Rx Care and Walgreens, making it easy to access necessary medications. Additionally, there are reputable physicians in the area including Apple Creek Oral Surgery and Dermatology Associates of Wisconsin for any healthcare needs. Places of worship like St Peter's Lutheran Church & School provide opportunities for spiritual fulfillment. Several parks are also close by for outdoor recreation, and a selection of restaurants and cafes offer dining options. Nearby hospitals such as Martha Siekman Cancer Center ensure access to quality medical care when needed, while the Valley Grand Cinema provides entertainment options. Overall, this area offers a well-rounded community with amenities that cater to various needs for senior living.

    Pharmacies

    • Shopko Rx Care (0.9 miles)
    • Omnicare (1.1 miles)
    • Pick 'n Save Pharmacy (2.2 miles)
    • Smith Pharmacy (2.6 miles)
    • Walgreens (2.8 miles)
    • Walgreens (3 miles)
    • Walgreens (3.7 miles)

    Physicians

    • Apple Creek Oral Surgery (1.1 miles)
    • Associates In Gastroenterology Sc (1.2 miles)
    • Dermatology Associates of Wisconsin, S.C. (1.2 miles)
    • Forefront Dermatology Appleton, WI (1.2 miles)
    • Peter Katz, MD, FAAD (1.2 miles)
    • Wisconsin Institute of Plastic Surgery (1.2 miles)
    • Henry, Chasity Thedacare Physicians Appleton Pediatrics (1.3 miles)

    Places of Worship

    • St Peter's Lutheran Church & School (1.6 miles)
    • Holy Spirit Church (3.2 miles)
    • First United Methodist Church (4.2 miles)
    • St Bernadette (4.4 miles)
    • Immanuel United Church of Christ (4.6 miles)

    Parks

    • Plamann Park (1.8 miles)
    • Legion Park (2.6 miles)
    • Doyle Park (3.4 miles)
    • Erb Park (3.5 miles)
    • Heesakker Park (3.8 miles)
    • Riverside Park (4.2 miles)
    • La Follette Park (4.5 miles)

    Restaurants

    • Culver's (2.4 miles)
    • Camelot Camelot (3.1 miles)
    • Dairyland Brew Pub (3.3 miles)
    • Scuba's Pourhouse (3.3 miles)
    • Culver's (3.3 miles)
    • Northland Neighborhood Sports Pub (3.3 miles)
    • Anduzzi's Sports Club - Kimberly (3.4 miles)

    Cafes

    • Seth's Coffee & Bake Shop (3.1 miles)
    • Starbucks (3.6 miles)
    • Copper Rock Coffee (4.5 miles)

    Hospitals

    • Martha Siekman Cancer Center (3.1 miles)
    • Appleton Medical Center (3.2 miles)
    • Icu (3.2 miles)

    Theaters

    • Valley Grand Cinema Appleton, Wi (4.1 miles)

    Frequently Asked Questions

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    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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