Central Ave Assisted Living
Save1046 Central Avenue, Charleston, WV 25302
For more information about senior living options: (844) 490-3973
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The experience described paints a picture of a company that feels shockingly unprofessional. The author emphasizes a pattern of disorganization and a lack of basic professional conduct that shows up at every turn. From the outset, the impression is that the company operates without the kind of reliability and accountability one would expect, to the point where the overall service feels unreliable and fraught with frustration.
A central problem highlighted is the complete breakdown of communication. The reviewer notes that promises are made about workers who will come, only for those promises to evaporate into thin air as workers fail to show up. There are no calls to explain the delay or to reschedule, and the company does not seem to follow up with any updates. This ongoing silence compounds the issue, leaving clients in a frustrating limbo time after time.
The impact of this unreliability extends beyond mere inconvenience, striking at the well-being of a loved one who requires care. The reviewer describes having had to take off work repeatedly to transport their loved one to medical appointments, a consequence of the scheduling chaos and missed commitments. The stress of coordinating care under such unreliable circumstances adds a heavy burden to the family, turning what should be manageable routines into recurring disruptions and anxiety.
In addition to the communication failures, the review raises serious concerns about the quality and suitability of the workers and even the transportation provided. It is claimed that most of the workers who come to the clients' residences cannot perform cleaning tasks to a satisfactory standard. This suggests not only a lack of skill but also a potential mismatch between what clients need and what the company delivers. The situation is further complicated by safety concerns, with a comment that some of the company's cars are not legal to transport a client anywhere, hinting at potential regulatory or safety violations that put clients at risk.
The combination of poor cleaning performance and questionable transportation adds up to a broader sense of distrust and unease. When the people entrusted with caregiving or support services fail to show up, and when those who do arrive are perceived as unqualified or unsafe, the overall service deteriorates into something that feels unreliable and risky. The reviewer conveys a deep sense of frustration and disappointment, underscoring how these issues affect not just the client but the entire family relying on care and support.
Ultimately, the reviewer states a clear, strong position: they would not recommend this company to anyone. They even acknowledge the difficulty of giving a rating, mentioning that they would not choose to assign a one-star rating, but felt compelled to do so because of the platform's posting requirements. The verdict is emphatic: the company's shortcomings have left the reviewer with a lasting negative impression, one that centers on unprofessionalism, poor communication, unreliability, and questionable safety practices.
In closing, the account reads as a cautionary tale about reliability, safety, and accountability in caregiving or support services. The accumulation of missed appointments, the emotional and logistical strain on a family, the doubts about staff competence, and the concerns about transportation all contribute to a strong call for potential clients to think carefully before engaging with the company. The portrayal is unambiguous: the service, as described, does not meet basic expectations for professionalism or dependable care.
Central Ave Assisted Living in Charleston, WV offers a comfortable and convenient living environment for seniors who require assistance with daily activities. Our community provides a range of amenities and care services to ensure our residents' well-being and satisfaction.
The dining room is an inviting space where residents can enjoy delicious meals prepared by our skilled culinary team. The fully furnished accommodations provide a cozy and hassle-free living experience. Outdoor space and gardens offer the opportunity for relaxation and enjoying the fresh air.
Our dedicated housekeeping staff ensures that residents' living spaces are kept clean and tidy. Move-in coordination is provided to make the transition into our community as seamless as possible. Telephone and Wi-Fi/high-speed internet access are available to help residents stay connected with their loved ones.
Care services at Central Ave Assisted Living include assistance with activities of daily living, such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate any necessary medical care. Our staff is trained to provide diabetes diets, medication management, meal preparation, and service. Special dietary restrictions are accommodated to cater to individual preferences and needs.
Transportation arrangement for medical appointments is available, allowing residents to access necessary healthcare services conveniently. Additionally, we offer transportation for doctors' appointments ensuring that residents can attend their check-ups without any hassle.
Residents can engage in scheduled daily activities designed to promote social interaction and enhance their overall well-being. With three cafes nearby, three parks within reach, seven pharmacies in proximity, 38 physicians nearby, 34 restaurants in the vicinity, two transportation options available, three places of worship closeby, as well as ten hospitals nearby—residents have ample opportunities for leisurely outings or accessing essential services.
At Central Ave Assisted Living in Charleston, WV senior individuals will find comfort, support,and an engaging community that caters to their unique needs while promoting an active lifestyle.
This area of Charleston, West Virginia offers a convenient and accessible location for senior living. With several physicians and healthcare facilities within a short distance, you can easily access the medical care you may need. There are also a variety of restaurants and cafes nearby for dining options, including popular chains like Taco Bell and Starbucks. The presence of pharmacies like Walgreens and Fruth Pharmacy ensures easy access to medications. In terms of recreation, there are parks such as Haddad Riverfront Park for leisurely walks or picnics. Additionally, the close proximity to hospitals like Women & Children's Hospital and Charleston Area Medical Center provides peace of mind in case of emergencies. Overall, this area provides a balance of essential services, amenities, and recreational opportunities for seniors looking to live in a well-connected community.
Central Ave Assisted Living is located at 1046 Central Avenue, Charleston, WV 25302 in Kanawha County, West Virginia
Central Ave Assisted Living on seniors.fyi includes 4 photos including images showing bedroom, interior, decor, dining, building, urban, architecture, windows, and more.
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