Highgate at Vancouver

Pros

• The staff at Highgate at Vancouver is nice and knowledgeable about senior care.
• The residents at Highgate at Vancouver seem to be having fun and enjoying their time.
• The facility is well-maintained and the rooms are nice, albeit slightly smaller than other places toured.
• The person who gave the tour was friendly, knowledgeable, and got along well with the reviewer's father.
• The community at Highgate at Vancouver feels intimate and has a nice library and reading area.
• The independent living villas are cute and provide residents with their own homes within the community.
• The staff at Highgate at Vancouver is incredibly friendly and helpful towards residents in memory care.
• Highgate Vancouver offers quality care that addresses physical, emotional, and cognitive needs of residents, earning trust from family members.
• The activities provided by Highgate Vancouver are top-quality, engaging, and diverse for residents.
• The rooms are maintained at a high level of cleanliness and the staff is kind, courteous, and helpful.
• Staff members like Steve are particularly commended for their kindness and helpfulness towards residents.
• Highgate Vancouver has provided excellent care for a mother with Alzheimer's throughout her disease progression, exceeding expectations.
• Staff members across various departments display genuine care for the well-being of residents at Highgate Vancouver.
• The nursing staff is excellent at keeping family members well-informed about their loved ones' conditions and providing exemplary care.
• There is a feeling of caring among staff members who develop personal relationships with residents at Highgate Vancouver.
• The staff treats residents with kindness and respect while promptly addressing any concerns or issues raised by family members.
• Highgate has made the transition for residents seamless and easy while exceeding expectations in terms of trust placed in their ability to provide care.
• Residents enjoy a variety of activities offered by Highgate including exercise, meals, bingo, happy hour, and van rides.
• The staff at Highgate Vancouver is attentive to residents' needs and treats them with kindness and respect.
• Residents and family members have a high level of trust in Highgate's ability to care for their loved ones.

Cons

• The rooms at Highgate at Vancouver were smaller than other places toured.
• The location of Highgate at Vancouver was too close to businesses, which detracted from the overall experience.
• The strict meal schedule at Highgate at Vancouver was not suitable for some residents' lifestyles.
• One reviewer's father-in-law was asked to leave the memory care unit, indicating a negative experience.
• The behavior of one resident deteriorated after being unable to go out due to COVID-19 restrictions.
• Some placements with Highgate Vancouver had unsatisfactory results prior to finding the facility.
• There is a desire for more activities and social functions at Highgate, as well as a separate activity room.
• Wait times for meals can be long due to limited staff members serving residents.

Review

Highgate at Vancouver is described as a smaller and more intimate facility. The staff is friendly and the residents seem to be enjoying themselves. During the tour, there was a group gathering where everyone was actively involved. The facility offers various amenities such as an area with books and a nice library. The tour guide was knowledgeable about senior care and had a good rapport with the visitors' father. The rooms at Highgate are slightly smaller than those in other places visited, but they have an open living and dining area, a kitchen without a stove, and a walk-in shower.

The community of Highgate at Vancouver is well-maintained despite being located in an older area. They offer different levels of care including independent living, assisted living, and memory care. One interesting feature mentioned by one of the reviewers is the presence of small cottages called villas for independent living residents. These two-bedroom houses provide each resident with their own home-like setting. However, one drawback mentioned was that during unpleasant weather conditions, residents would have to cross the parking lot to reach the main building.

The assisted living apartments were described as very nice by one visitor who had the opportunity to see inside. There was a positive emphasis on maintenance throughout the facility, including an apartment garage on the outskirts of the building. The dining area has ample light and a large patio, although the proximity to several shopping areas may be considered a downside for some individuals due to noise level concerns.

Although Highgate at Vancouver received positive feedback overall, it was noted that it is more expensive compared to other options. Additionally, some felt that the set meal times were too regimented for their parents who needed additional time in the morning to prepare for breakfast. Furthermore, views from some rooms were not as nice or bright compared to other places visited.

One reviewer shared their experience with their father-in-law's stay in Highgate's memory care unit during COVID-19 restrictions. While they were unable to fully evaluate the facility itself, they emphasized the friendliness of the staff and their satisfaction with the care provided. Another reviewer mentioned that after two unsatisfactory placements elsewhere, Highgate Vancouver's staff stood out as being responsive, proactive, and accessible. They appreciated the ongoing and predictable activities calendar provided for their loved one.

Another family who has been associated with Highgate for four years expressed their satisfaction with the quality of activities offered to residents and the level of cleanliness maintained in the rooms. The staff was described as kind, courteous, and helpful. The common areas were also praised for their cleanliness and welcoming decor that changes according to seasons. The review also acknowledged that dietary choices were available for each meal, with a willingness to consider suggestions from residents.

Several reviewers highlighted the exceptional staff at Highgate Vancouver. One person specifically mentioned Steve as being the best, while another appreciated how employees formed personal connections with residents. The compassionate care provided was especially noted by a family whose parents had been residents for nearly six years and had gone through different levels of care within the community. They also commended the nursing staff for keeping them well-informed at all times.

In conclusion, Highgate at Vancouver receives praise for its friendly and knowledgeable staff, well-maintained facilities, variety of activities offered, and quality of care provided to residents. While some minor drawbacks were mentioned such as room size or proximity to businesses, overall experiences have been positive according to these reviews.

Cafes

• Dutch Bros Coffee (0.1 miles)
• Dutch Bros Coffee (1.2 miles)
• Panera Bread (1.3 miles)
• Blackrock Coffee (1.9 miles)
• Dutch Bros Coffee (2.8 miles)
• Starbucks (3.3 miles)
• Relevant Coffee (4 miles)

Restaurants

• McDonald's (0.2 miles)
• Super Taco Express (0.5 miles)
• McDonald's (1.7 miles)
• Applebee's (1.8 miles)
• Grapes 'n Growlers (1.8 miles)
• Local Asian Bistro (1.8 miles)
• Taco Bell (1.8 miles)

Pharmacies

• Target Pharmacy (0.4 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• Safeway Pharmacy (0.7 miles)
• Safeway Pharmacy (1.8 miles)
• Fred Meyer Pharmacy (2 miles)
• Fred Meyer Pharmacy (2 miles)

Physicians

• Luke Rosen DO (2 miles)
• Salmon Creek Plastic Surgery (2 miles)
• Legacy Medical Group-Salmon Creek Family Medicine (2.2 miles)
• Entofficedotorg Plic (2.2 miles)
• Navin S Arora DO | Kaiser Permanente (2.4 miles)
• Great West Family Care PC (2.5 miles)
• Family medicine clinic (3.2 miles)

Parks

• Luke Jensen Sports Park (2 miles)
• Felida Park (2.4 miles)
• Vista Meadows Neighborhood Park (2.7 miles)
• Douglas Carter Fisher Park (3.1 miles)
• Fairgrounds Community Park (3.4 miles)
• Esther Short Park (4.6 miles)
• Fort Vancouver National Historic Site (4.7 miles)

Hospitals

• Salmon Legacy Creek Hospital (2.1 miles)
• HCR ManorCare (2.3 miles)
• Vancouver VA Medical Center (3.7 miles)
• PeaceHealth Southwest Family Birth Center (6.3 miles)
• Firstenburg Tower (6.3 miles)

Transportation

• Amtrak (4.5 miles)
• Concourse D (7.8 miles)
• Concourse C (8 miles)
• TSA Checkpoint A/B/C - Portland International Airport (8 miles)
• Alaska Airlines Lounge - PDX (8 miles)
• Portland International Airport (PDX) (8 miles)
• Concourse E (8 miles)

Places of Worship

• Battle Ground United Methodist Church (7.1 miles)