The Cottages at University Place
Save5417 64th Street W, University Place, WA 98467
For more information about senior living options: (844) 490-3973
The workers have always been helpful and friendly. The Cottages at University Place is a wonderful, loving, and caring facility where residents are treated like family. The staff are amazing and attentive. Families can FaceTime with their loved ones and feel reassured about their care. Marysusan is an incredible director and an advocate for residents. The facility is beautiful and has a nice outdoor area for residents to relax. The food is very good, with appropriate portions and snacks provided throughout the day. The administrative team is excellent, and caregivers are compassionate and go above and beyond for residents. The community has a great reputation in the Tacoma area.
There is not enough staff to assist the number of residents. A staff member shaved a resident's head due to ringworm, contrary to the nurse's statements. He did not receive all his medications every day. There were serious safety concerns, including a resident walking around with a catheter dragging blood, raising fears for a relative's safety. The food looked horrible, and the facility needed a housekeeper and new administration. There has been high staff turnover and poor training, with care quality declining under new management. The Do Not Resuscitate order was not honored, resulting in CPR being performed.The Cottages at University Place seems to be a place that evokes a broad spectrum of experiences. For many families, the workers are the heart of the operation: consistently described as helpful, friendly, and genuinely caring. Several reviews highlight how staff members took good care of loved ones over long periods, with one writer noting that the team treated their wife with attentive kindness for years. In several accounts, particular staff members - such as Hailey Jones, noted as caring and compassionate, and Marysusan, praised as an incredible director and steadfast advocate - stand out as hubs of trust and reassurance for families navigating the complexities of memory care. The overall sentiment from these voices is that, when the team is engaged in the right way, residents feel seen and valued.
There are many instances of positive, concrete experiences that paint a warm picture of daily life at the cottages. Families recount visiting and being welcomed warmly by staff, often staying to share meals and observe the care in practice. A number of reviewers highlight aspects that contribute to quality of life: a supportive environment, clean facilities, and the sense that residents are treated like family. The campus is described as beautiful, with amenities such as a nice outdoor courtyard that residents can enjoy, and the ability to connect with loved ones through FaceTime. Several reviewers emphasize that the food is good and portions are appropriate, with snacks readily available throughout the day. In short, for many families, the setting and the care approach can feel comfortable and reassuring, making it a place they would consider recommending to others seeking memory care.
Yet the picture is not uniform. A sizable portion of the feedback raises serious concerns about safety, staffing, and management, particularly under recent leadership changes. One reviewer warned others to think twice before placing a loved one there, describing a lack of sufficient staff to meet the needs of the resident population and recounting issues around medications not being administered consistently. Allegations include a caregiver reportedly shaving a resident due to a supposed ringworm diagnosis, a claim that the nurse disputed, and worries about overall medical oversight. Another account focuses on safety hazards and a general sense of neglect, including serious concerns about a resident with a catheter and a chaotic environment that prompted the reviewer to fear for their relative's safety. Food quality and housekeeping were also criticized in some notes, painting a picture of a facility struggling with basic operations amid staffing pressures and administrative changes.
The most grave concerns center on end-of-life care and administrative responsiveness. A reviewer describing the most distressing experience recounts that even with a DNR in place from the outset, CPR was performed, and the incident involved difficulty locating or validating the DNR during an emergency. The critique points to a perceived lack of proper training and negligence, with the implication that a long-standing directive was not honored when it mattered most. Other reviews echo a theme of high staff turnover and disappointing oversight from the administration, suggesting that the quality of care has declined in recent months. The same voices urge prospective families to be extremely vigilant, to verify every detail with leadership, and, in some cases, to consider alternatives if safety or consistent care cannot be ensured.
Amid these mixed experiences, there is a recurring thread praising the administrative leadership when it is operating at its best. Several reviews consistently commend Marysusan as a director who is ethical, compassionate, and fiercely dedicated to residents and their families. There is a strong sense from several writers that Marysusan's advocacy and integrity elevate the care environment, shaping a culture where families feel supported and heard. Others specifically spotlight Hailey Jones as a compassionate staff member who embodies the care ethos that families hope to find. In instances where families have connected deeply with leadership, the tone shifts toward gratitude for the way transitions are handled, the reassurance given to families, and the sense that loved ones are in capable, caring hands.
Taken together, the collection of experiences suggests that The Cottages at University Place holds real potential as a memory-care community, especially when staffed by engaged, compassionate teams and supported by responsive leadership. Positive experiences - strong personal connections with staff, visible kindness, clear efforts to maintain cleanliness and comfort, and opportunities to keep families connected with their loved ones - are meaningful and transformative. However, the stories of dissatisfaction - staff shortages, administrative turnover, safety concerns, and serious questions about end-of-life care - cannot be ignored. For families considering placement, the consensus seems to be that a careful, hands-on approach is essential: tour the facility, meet the staff, review medical and emergency procedures, observe operations during a normal day, and have open conversations with leaders like Marysusan and the front-line caregivers to understand how the community handles everyday care and extraordinary situations. The Cottages at UP appears to be a place where love and care can flourish under the right conditions, but those conditions can change, making diligent oversight and strong communication all the more critical for families seeking assurance and peace of mind.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Seattle-Tacoma International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Cottages at University Place is an assisted living community located in the beautiful city of University Place, Washington. Our community offers a range of care services, including independent living and memory care for those with specialized needs.
Residents at The Cottages can enjoy a variety of amenities that enhance their daily lives. From a beauty salon to ensure everyone feels their best, to cable or satellite TV and Wi-Fi/high-speed internet for entertainment and staying connected with loved ones, our community strives to provide a comfortable and enjoyable living experience. We also offer convenient transportation services for residents who need assistance getting around.
Our dining options are designed to meet the unique dietary needs of each resident. Special dietary restrictions are accommodated, ensuring that all dietary preferences and health requirements are met. Our restaurant-style dining room provides a pleasant atmosphere for meals, while the kitchenette allows residents to prepare their own snacks or drinks.
We understand the importance of staying active and engaged, which is why we offer an array of activities and programs for our residents. From fitness programs to keep residents physically fit to planned day trips and resident-run activities, there's something for everyone. Our concierge services also help residents with any additional needs or requests they may have.
Additionally, The Cottages at University Place benefits from its prime location with several amenities nearby. There are six cafes, eight parks, 22 pharmacies, 28 physicians' offices, 29 restaurants, one transportation option, two places of worship, one theater nearby, and three hospitals within easy reach.
At The Cottages at University Place, we provide exceptional care in a warm and inviting environment where residents can thrive. Whether seeking independent living or specialized memory care services, our community offers everything needed for a fulfilling and comfortable lifestyle.
The Cottages at University Place is located at 5417 64th Street W, University Place, WA 98467 in Pierce County, Washington
The Cottages at University Place offers a comprehensive suite of features that significantly enhance the quality of life for residents with dementia or Alzheimer's disease. With 24-hour supervision, residents benefit from constant oversight, ensuring their safety and security at all times. Assistance with activities of daily living--including bathing, dressing, and transfers--promotes dignity while fostering independence within a supportive environment. Tailored meal preparation and service cater to individual dietary needs, while medication management helps maintain health stability, reducing the risk of confusion associated with medication errors. The mental wellness program addresses cognitive and emotional needs through engaging activities that stimulate memory and social interaction. Furthermore, specialized memory care programming is designed to meet the unique challenges faced by individuals at different stages of cognitive impairment, enhancing their ability to connect with surroundings and caregivers alike. Together, these features create an environment conducive to comfort, safety, and personalized care for those navigating memory challenges.
The Cottages at University Place on seniors.fyi includes 6 photos including images showing windows, kitchen, dining, interior, landscaping, bedroom, outdoor seating, patio, and more.
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Nourishing the Mind: Essential Dietary Approaches for Dementia
Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.
Understanding Dementia Behaviors: Practical Insights and Strategies for Caregivers
Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.
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8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care