Orchard Park Health and Rehabilitation Center
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4755 South 48th Street, Tacoma, WA 98409
For more information about senior living options: (844) 490-3973
Orchard Park Health and Rehabilitation Center offers competitive pricing for its services, with semi-private rooms available at $3,500 per month and private rooms at $4,000. These rates are notably lower than the average costs in Pierce County, which stand at approximately $4,264 for a semi-private room and $4,623 for a private room. Additionally, the statewide averages reflect even higher expenses, with semi-private accommodations costing around $4,267 and private options reaching up to $4,772. This positioning makes Orchard Park an attractive choice for those seeking quality care while maintaining affordability in comparison to both county and state benchmarks.
| Floor plans | Orchard Park Health and Rehabilitation Center | Pierce County | Washington |
|---|---|---|---|
| Semi-Private | $3,500 | $4,264 | $4,267 |
| Private | $4,000 | $4,623 | $4,772 |
The kitchen staff are amazing and by far the best staff there. The nurses, aides, and doctors are awesome. The physical therapy staff did a great job and are very competent. The rehab department is top notch. The unit staff have been wonderful. The staff doctor took excellent care, including during pneumonia and COVID. There have been improvements in the food and the dietary team is trying very hard.
They say the food service is terrible, with meals missing items and often served cold. They report no effective communication from staff when care concerns arise, leaving patients and families uninformed. They describe the facility as dirty and stinky, with ongoing plumbing and water problems and even ants in rooms. They claim physical therapy is poor and sometimes harmful due to rough handling and a lack of individualized treatment. They state occupational therapy is nonexistent or non-coordinated, with a one-size-fits-all approach. They note medical equipment issues, such as catheters left in for weeks and wound pumps that break without timely replacement. They allege patients developed pneumonia and COVID while in care, with delays or insufficient treatment. They say family members aren't informed about test results or diagnoses (e.g., chest X-rays) in a timely manner. They warn that staff-to-patient ratios are overwhelmed, leading to delays in basic care and increases in bedsores. They describe the facility as unsafe and unfit for loved ones, with warnings like "DO NOT GO THERE" and calls to avoid the place. They report chronic delays in assistance with personal hygiene and other daily needs. They highlight widespread cleanliness issues and smells, including urine odors and poor room sanitation.Orchard Park appears, in these accounts, to be a place of sharp contrasts. For every glowing mention of the people who care for residents, there is a corresponding, detailed complaint about coordination, cleanliness, or basic daily needs. Several families and patients paint a picture of a facility where the care staff - nurses, aides, and doctors - can be fantastic and compassionate, sometimes earning near-heroic praise for treating individuals with kindness and competence. One reviewer repeatedly stressed that the kitchen staff were "amazing" and went out of their way to be kind to their father, who had spent a month there and seemed to be thriving emotionally thanks to the front-line team. In another voice, a different reviewer echoed that the nursing and therapy teams could be "awesome" and that the rehab providers were often excellent, praising therapists who were competent, professional, and a joy to work with. In short, the bedside and rehab personnel are frequently lauded, and the dedication of the staff is undeniable in many instances.
But alongside these positive experiences sits a chorus of serious criticisms that center on the daily lifeblood of any long-term care facility: food, safety, cleanliness, and timely, effective care. Food service emerges as by far the most consistently troublesome area in many reviews. Several residents report meals that arrive with missing items, and there are explicit accusations that Medicare was charged for meals that did not arrive as ordered. One dinner description on 7/25 recounts a bowl of plain, dressed lettuce instead of the expected cooked vegetables, a detail that becomes symbolic of broader food-service failures. Across multiple posts, the food is described as "ATROCIOUS," "swill," or simply cold, with ongoing explanations that a kitchen plumbing problem delayed proper service and that problems persisted for weeks. In some reviews, administrators are portrayed as slow to respond or as offering generic excuses rather than concrete fixes, even as some patients acknowledge the dining team's attempts to improve after being called out.
Concerns about care extend far beyond the dining room. Several reviewers describe a lack of timely assistance with basic needs, including hygiene and personal care, with specific accounts of significant delays in help and assistive care. One patient details a night where help for personal hygiene did not arrive for hours, despite being in discomfort; another describes a room that eventually had ants and water problems, a cold water supply, and a sense that basic maintenance and cleanliness were not being prioritized. These conditions contribute to an overarching sense of a facility that, in some shifts, feels understaffed or overwhelmed, with the fear that patient needs may not be met in a timely or thorough manner.
Therapy and rehabilitation present a mixed bag as well. On the positive side, several mentions celebrate the rehab department as "top notch" or the therapists as capable and patient-centered. A reviewer notes that the therapy team, including physical therapy and a recent approach called restoration exercises, is competent and professional, with some patients even feeling hopeful about going home as their therapy progresses. On the flip side, other reviewers describe direct harm or poor collaboration: patients report rough handling during PT that left them in worse pain, a one-size-fits-all approach that ignores patient feedback, and a lack of effective occupational therapy. One account even claims that a single therapy session left them bed-bound for a week. These conflicting experiences underscore a broader impression that therapy quality may vary by unit, therapist, or day, making consistency a critical issue for families to assess.
Safety and transparency concerns recur with alarming specificity. Several reviews recount dramatic lapses in care and communication, including a catheter left in for an extended period, a pneumonia diagnosis not conveyed to family promptly, and a chest x-ray not shared with relatives. In one particularly grim account, a patient reports being told about a pneumonia result only during a casual conversation and not as part of a formal care update. Another post describes a patient who developed a potassium deficiency and an intestinal blockage after receiving putrid food, suggesting a sequence of avoidable complications that could have been mitigated with better monitoring and responsiveness. The facility is also depicted as challenging in terms of infection control and general maintenance, with ongoing plumbing problems, plugged toilets, odor issues, and a general sense of deterioration that staff did not adequately address in a timely fashion.
The staffing realities behind these experiences are part of the same story. Several reviewers emphasize extreme ratios and heavy workloads that they argue render consistent, high-quality care impossible. One resident describes a situation where there is one CNA for 16 to 21 patients, a ratio that makes it difficult for staff to be present with any single patient for meaningful periods. The resulting concerns span the spectrum from skin breakdown and bedsores to limited daily support for basic tasks. These operational pressures are not purely theoretical in the posts; families recount real consequences in terms of patient comfort, dignity, and safety, and many conclude that the facility is not equipped to manage care for all residents effectively, especially those with substantial needs.
Amid the turmoil, a thread of cautious hope runs through some posts. A handful of patients report that administration eventually engaged with their concerns - an acknowledgment that, while not solving every problem, demonstrated a willingness to listen and discuss improvements. One reviewer, later in their timeline, credits staff with improvements and notes that the therapy team is moving toward more collaborative and responsive care. There is also a sense among several commenters that, while major issues persist, there are dedicated staff members and units within Orchard Park where the patient experience is substantially better, offering a hopeful contrast to the more alarmed assessments. In a concluding note, some reviewers urge prospective families to visit with a critical eye, advocate for clear communication, and insist on seeing how issues are addressed in real time before making a decision about placement.
Taken as a whole, the collection of reviews depicts a facility with real strengths and significant vulnerabilities. The consistency of praise for bedside caregivers, nursing staff, and some therapists points to a foundation of empathy, expertise, and patient-centered care that can make a real difference in residents' lives. Yet the repeated, detailed reports of cold or missing meals, delayed assistance, questionable safety practices, maintenance problems, and severe staffing constraints paint a troubling picture of daily operations that may undermine those strengths. Families are left with a stark question: in a setting where both compassion and neglect appear in close proximity, how should a loved one be cared for? The answer, in these accounts, seems to hinge on selection of units, vigilant communication with administrators, and a clear-eyed assessment of whether the care team can balance warmth and attentiveness with consistent, reliable care, safety, and nutrition day after day.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Seattle-Tacoma International (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Orchard Park Health and Rehabilitation Center is a skilled nursing facility located in Tacoma, WA. This community offers various types of care to meet the needs of its residents.
Residents at Orchard Park have access to a range of amenities to enhance their daily living experience. Each room is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for communication purposes. There are also common areas such as a dining room and outdoor spaces for socializing and relaxing.
The care services provided at Orchard Park are comprehensive and ensure that residents receive the assistance they need. Trained staff members are available 24 hours a day to provide supervision and help with activities of daily living, including bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure residents receive appropriate medical care. In addition, medication management is available for those who require it.
Dietary needs are taken into consideration at Orchard Park, with special dietary restrictions accommodated. Meals are prepared and served on-site, offering both nutritionally balanced options as well as diabetes-specific diets.
Orchard Park strives to promote mental wellness among its residents through the provision of a mental wellness program. This includes engaging in scheduled daily activities that cater to different interests and abilities.
The location of Orchard Park provides easy accessibility to various amenities within the surrounding area. There are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals nearby. Transportation arrangements can also be made for medical appointments.
Overall, Orchard Park Health and Rehabilitation Center offers a supportive environment for individuals requiring skilled nursing care with an emphasis on providing personalized assistance while promoting independence and overall well-being.
Orchard Park Health and Rehabilitation Center offers competitive pricing for its services, with semi-private rooms available at $3,500 per month and private rooms at $4,000. These rates are notably lower than the average costs in Pierce County, which stand at approximately $4,264 for a semi-private room and $4,623 for a private room. Additionally, the statewide averages reflect even higher expenses, with semi-private accommodations costing around $4,267 and private options reaching up to $4,772. This positioning makes Orchard Park an attractive choice for those seeking quality care while maintaining affordability in comparison to both county and state benchmarks.
Orchard Park Health and Rehabilitation Center is located at 4755 South 48th Street, Tacoma, WA 98409 in Pierce County, Washington
Orchard Park Health and Rehabilitation Center on seniors.fyi includes 11 photos including images showing landscaping, interior, building, architecture, exterior, lighting, exercise equipment, office, and more.
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