Bridgeport Place

Pros

• The residents at Bridgeport Place are treated with kindness and compassion, making it feel like family.
• The staff is supportive, friendly, and genuinely cares for the residents.
• The facility is very nice, clean, and welcoming.
• Bridgeport Place offers a personalized experience in a smaller community setting.
• There are organized excursions for residents, giving them options to choose activities they enjoy.
• Many families appreciate the attentive care provided by the staff during difficult times.
• The feedback from families is welcomed by the management to improve care services.
• Residents enjoy the food and find the staff to be very helpful and accommodating.
• It has a nice location that is convenient for visiting family members.

Cons

• The resident experienced a lack of nighttime care, which led to aggressive behavior and resulted in being asked to leave the facility.
• There were significant issues with communication and responsiveness regarding refunds, leaving family members frustrated and concerned about treatment.
• A resident faced a high turnover of inexperienced staff, causing stress and frustration for their loved one.
• The food quality at the facility was reported to be poor, disappointing both residents and their families.
• The staff seemed rehearsed rather than genuinely caring, creating an uncomfortable environment for residents.
• Difficulties arose when a mother was not allowed to return due to dietary needs, forcing the family to find alternative living arrangements on short notice.
• Additional charges for carpet cleaning and replacement were perceived as overpriced and unexpected by the family after the resident's departure.

Review

Bridgeport Place has garnered a variety of reviews from residents and their families, reflecting both positive experiences and significant concerns regarding the level of care and financial practices within the facility. Many reviewers appreciate the friendly atmosphere and supportive environment that they or their loved ones have encountered since moving in. One family highlighted how their community was selected from four options, noting it stood out as the best in terms of quality and resident care. Other comments echoed this sentiment, with multiple reviewers commending the warm interactions among staff members, which fostered a sense of belonging for residents.

Several individuals reported a high degree of satisfaction with the compassionate care provided to their loved ones. For instance, one reviewer expressed that their mother received care akin to being part of a family, emphasizing the kindness shown during visits when assistance was needed. Another review echoed these thoughts by expressing eagerness about potentially moving into Bridgeport Place themselves due to its appealing environment and engaging activities offered to its residents. This sense of community is especially beneficial for seniors who often thrive on social interaction.

Despite these positive observations, darker experiences emerged regarding pricing disputes and billing practices that left some families feeling frustrated and unsupported. A specific account shared by a power of attorney for a resident indicated issues with sudden rent increases—sometimes without prior notice—which raised significant concerns over financial transparency. Such frustrations were compounded upon the passing of a resident when automatic payments continued despite his death, leaving family members grappling with refund requests that seemed neglected or ignored by management.

Concerns about inadequate nighttime care led some families to report negative outcomes for their loved ones. One reviewer recounted an aggressive incident involving their resident after experiencing insufficient overnight support; ultimately resulting in an involuntary discharge from the facility after only a brief stay. Families warned others to consider these potential pitfalls carefully before making decisions about placing loved ones at Bridgeport Place.

Additional critiques centered around communication lapses among staff, caregivers, residents, and families; such disarray often resulted in additional stress during what is already a challenging transition period for everyone involved. One participant noted that while individual staff members were nice at certain meetings, they ultimately felt as though there was an overarching disconnect in service delivery. The high turnover rate also contributed anxiety among both families and residents alike as new caretakers came into play frequently.

While many found Bridgeport Place to be aesthetically pleasing with warm welcoming elements like personalized name placements and well-appointed facilities, others felt it lacked essential attributes synonymous with retirement community living—such as sufficient recreational opportunities or adequate outdoor spaces conducive for active lifestyles. Families looking for communities promoting engagement through physical activities like walking trails or pools might find this particular facility lacking compared to other options available on the market.

Ultimately, it appears that Bridgeport Place can work well under certain circumstances but may fall short when delivering consistent communication about care plans or managing transparent billing practices—a critical aspect that impacts decision-making profoundly for families seeking comfort for their loved ones in what can be an otherwise daunting experience entering assisted living arrangements.

Located in University Place, Washington, this area offers a variety of amenities essential for senior living. With multiple pharmacies such as Walgreens and Fred Meyer Pharmacy in close proximity, access to necessary medications is convenient. There are also several parks nearby including Conservation Park and Ft. Steilacoom Park for leisurely walks and enjoying nature. For medical needs, there are reputable physicians like Olsen & Associates and Franciscan Medical Clinic within a short distance. Additionally, numerous dining options like Moctezuma's Mexican Restaurant and Ale House Pub & Eatery provide opportunities for socializing and enjoying meals out. In terms of healthcare facilities, MultiCare Hospital and the Regional Cancer Center are easily accessible for any medical emergencies or treatments. Transport options include the Lakewood Station Sounder train for easy travel around the area. Overall, this part of University Place provides a well-rounded community with resources tailored to seniors' needs.

Pharmacies

• Walgreens (0.3 miles)
• Fred Meyer Pharmacy (0.7 miles)
• Rite Aid (0.9 miles)
• Walmart Pharmacy (1.2 miles)
• Pharmacy Compounding Solutions (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.7 miles)

Parks

• Conservation Park (0.5 miles)
• Chambers Bay Park Playground (1.6 miles)
• Ft. Steilacoom Park (2.6 miles)
• Titlow Park (2.7 miles)
• Fort Steilacoom Off-Leash Dog Park (2.7 miles)
• Sunnyside Beach Park (4 miles)
• Sheridan Park (4.4 miles)

Physicians

• Olsen & Associates (0.7 miles)
• Franciscan Medical Clinic - University Place (0.8 miles)
• Cascade Eye & Skin Centers, PC (1.3 miles)
• Maureen A. Mooney, MD (1.3 miles)
• Pacific Medical Prosthetics and Orthotics (1.5 miles)
• Liu Beth Beth Liu Md Lakewood (1.8 miles)
• University Place Pediatrics (2.2 miles)

Restaurants

• Moctezuma's Mexican Restaurant & Tequila Bar (2 miles)
• Ale House Pub & Eatery (2.2 miles)
• Dawson's Bar & Grill (2.5 miles)
• Hans's Place (2.5 miles)
• Boathouse 19 (2.6 miles)
• The Beach Tavern At Titlow (2.7 miles)
• Taco Bell (2.8 miles)

Hospitals

• Child Study & Treatment Center (2.3 miles)
• MultiCare (3.4 miles)
• MultiCare Regional Cancer Center - Tacoma (5.1 miles)
• Group Health Cooperative (5.2 miles)

Cafes

• Starbucks (3.2 miles)
• Panera Bread (3.3 miles)
• Panera Bread (3.3 miles)
• Starbucks (4.3 miles)
• Starbucks (5.2 miles)

Theaters

• AMC Lakewood Mall 12 (3.4 miles)

Transportation

• Lakewood Station Sounder train (4.2 miles)

Places of Worship

• Christ Episcopal Church (5.2 miles)