Sun Terrace Retirement & Assisted Living Community

907 Ida Belle Street, Sunnyside, WA 98944

For more information about senior living options: (844) 490-3973

4.6 from 45 reviews
5 stars
40
4 stars
1
3 stars
0
2 stars
0
1 stars
4

Assisted Living

Overall Review of Sun Terrace Retirement & Assisted Living Community

Pros

  • pro The staff at Sunnyside Assisted Living are described as compassionate, caring, and highly competent.
  • pro Residents look happy and well taken care of, with meaningful activities offered.
  • pro The facility is clean, well maintained, and feels like a warm, home?like environment.
  • pro Activities director Olga is praised as amazing, providing lively and engaging programs.
  • pro Families and volunteers report the staff as welcoming, helpful, and supportive.
  • pro Leadership, including Melissa the director, is noted for going above and beyond for residents.
  • pro The community atmosphere makes residents feel loved and part of a family.
  • pro COVID-related safety measures are handled with diligence while maintaining strong family communication.

Cons

  • pro They let their residents come to their appointments alone, which the reviewer found pretty disappointing and unsafe without a caregiver present.
  • pro Pretty disappointing.
  • pro The reviewer states that ED Julie Alvarez is TRASH and that the care rate is a 0, saying not to bring your loved ones here.

Review

A close look at these reviews paints a picture of Sunnyside Assisted Living as a place where warmth, attentiveness, and a strong sense of community are everyday realities. Families repeatedly describe the setting as clean, welcoming, and well cared for, with residents who appear happy and engaged. The facility is portrayed not just as a living space, but as a supportive environment where staff go above and beyond to make daily life meaningful - through activities, celebrations, and opportunities to connect with others. The tone across most submissions is overwhelmingly positive, with many reviewers noting that their loved ones are treated with kindness, respect, and genuine concern.

One recurring theme centers on the importance of companionship during appointments and care planning. Several reviews express unease about residents being asked to come to appointments alone, pointing out that not all residents can navigate medical visits independently. They suggest that having a caregiver present helps verify medications, clarify the purpose of visits, and ensure proper patient advocacy. This concern is coupled with the broader observation that Sunnyside's safety and care protocols could be clearer to families, especially when it comes to balancing independence for residents with the need for support during medical encounters. Overall, however, many reviewers acknowledge that staff are mindful of safety and strive to keep families informed.

The staff at Sunnyside is frequently highlighted as the facility's strongest asset. Reviewers consistently praise the kindness, professionalism, and competence of the team. Names that come up repeatedly include Julie Santiago, Maribel Rojas, and Randy Webb, who are singled out for their warmth and dedication. The nursing and caregiving teams are described as compassionate and patient, capable of creating a home-like atmosphere where residents feel valued. The focus on person-centered care - where individual preferences and needs are honored - shines through in stories about daily interactions, personal conversations, and the readiness of staff to celebrate residents' milestones.

The atmosphere of the community itself is often described as bright, clean, and full of life. Families recount seeing happy, smiling residents during visits, and many note the visible joy that comes from regular activities and social events. The Activities Director, Olga, is repeatedly praised for her ability to engage residents with meaningful programs, helping them form friendships and participate in interesting outings. Food is another point of pride for many reviewers, who describe meals as enjoyable and well prepared. Beyond scheduled activities, families value the chance to participate in or witness holiday celebrations, birthday parties, and other moments that help residents feel connected to a broader circle of support.

Communication and leadership also feature prominently in the narratives. Melissa, the director, receives high praise for her leadership, with reviewers describing her as caring, responsive, and hands-on in addressing both routine concerns and emergencies. Several accounts highlight her willingness to stay in touch with families, provide updates, and go the extra mile when a loved one is ill or in need of reassurance. The appreciation extends to the broader management team, who are seen as capable stewards of the community, maintaining a well-run operation that balances safety with warmth and human connection.

The COVID era adds another layer to the stories, underscoring the resilience and adaptability of Sunnyside's staff. Reviewers recount how the pandemic required changes to visitation and daily routines, yet staff continued to find ways to preserve a sense of normalcy, celebrate residents, and keep families informed. Comments describe staff checking in with residents, coordinating activities, and arranging special gestures - treats, balloons, and birthday celebrations - to brighten days and sustain emotional well-being during challenging times. These reflections reinforce the impression of a team committed to residents' quality of life, even under difficult circumstances.

There is one notable exception among the reviews. A negative post targets a specific administrator, using very strong language and declaring a zero care rating. While the vast majority of feedback is overwhelmingly positive, it's important to acknowledge that, like any facility, Sunnyside receives a range of opinions. This solitary critique reminds readers that experiences can vary and highlights the value of visiting in person, asking questions, and forming a personal impression before making any decisions.

Another thread in the reviews mentions a different facility, Sun Terrace, in a way that reinforces the broader theme of supportive, caring environments. A family member describes a long-standing positive experience with Sun Terrace - staff who feel like family and a setting that emphasizes care and connection. While distinct from Sunnyside, these comments collectively underscore a common expectation in assisted living: that dedicated staff, clean surroundings, meaningful activities, and open communication create an environment where residents can thrive.

Taken together, the impressions left by these reviews portray Sunnyside Assisted Living as a place where care is about people, not just procedures. Residents are described as happy and well cared for, families feel informed and involved, and staff members are celebrated for their compassion and professionalism. The community's strength appears rooted in its people - the dedicated caregivers, thoughtful activity coordinators, and responsive leadership - who together create a home-like atmosphere that prioritizes safety, dignity, and joy for every resident.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sun Terrace Retirement & Assisted Living Community is a premier senior living community located in Sunnyside, WA. With a wide range of amenities and care services, we provide our residents with the support and comfort they need to enjoy their golden years.

Our beautiful community offers a variety of amenities to enhance the quality of life for our residents. Our on-site beauty salon ensures that residents can always look and feel their best. The availability of cable or satellite TV keeps them entertained and connected to the world. Our community-operated transportation makes it easy for residents to run errands or explore the surrounding area. For those who want to stay connected online, our computer center offers Wi-Fi and high-speed internet access.

Mealtimes are a highlight at Sun Terrace. Our spacious dining room provides an inviting atmosphere where residents can enjoy delicious meals served restaurant-style. Special dietary restrictions are always taken into consideration, ensuring that everyone can savor their meals.

We understand the importance of staying active and engaged, which is why we offer an array of activities for our residents. From fitness programs to planned day trips and resident-run activities, there's always something exciting happening at Sun Terrace. Our concierge services are available to assist with any needs or requests.

When it comes to care services, we prioritize the well-being of our residents. Our 24-hour call system ensures that help is always just a button press away. Trained staff are available around the clock to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that medications are taken correctly and on time.

In addition to these comprehensive care services, we also have a mental wellness program in place to cater to our residents' emotional well-being.

Sun Terrace Retirement & Assisted Living Community is conveniently located near various amenities and facilities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that our residents have easy access to the resources they may need.

At Sun Terrace Retirement & Assisted Living Community, we strive to create a warm and welcoming environment where our residents can live their lives to the fullest. Come visit us today and see why we are the ideal choice for senior living in Sunnyside, WA.

Nearby Places of Interest

Places of Worship

  • Calvary Lutheran School (0.4 miles)
  • Calvary Lutheran Church (0.4 miles)
  • Spanish-Good Shepherd Church (0.5 miles)
  • River Worship Center (0.5 miles)
  • Netherland Reformed Church (0.6 miles)
  • Sunnyside Seventh Day Adventist Community Services (0.6 miles)
  • Church of Jesus Christ of Latter Day Saints (0.8 miles)

Physicians

  • Krishna Chand (0.6 miles)
  • Pine Family Practice (0.8 miles)
  • Sophie Gomez MD (0.8 miles)
  • Swofford & Halma Clinic (1.4 miles)
  • PMH Graindview Clinic (5.2 miles)
  • Yvfwc (5.2 miles)
  • Grandview Medical-Dental Clinic (5.2 miles)

Hospitals

  • Astria Sunnyside Hospital (0.6 miles)
  • Sunnyside Community Hospital (0.6 miles)
  • Specialty Center Surgical Group (0.7 miles)
  • Sunnyside Community Hospital (0.8 miles)
  • Prosser Memorial Hospital Ambulance Service (13.8 miles)

Cafes

  • Starbucks (0.6 miles)
  • Holy Pies! Deli and Coffee (0.7 miles)
  • Dutch Bros Coffee (1.1 miles)
  • Green Olive Cafe (1.3 miles)
  • Peace Love & Coffee (5.1 miles)
  • 10-4 Cafe (6 miles)
  • Starbucks (6.8 miles)

Restaurants

  • El Mejor Taquito (0.7 miles)
  • Blue Moon Bar & Grill (0.7 miles)
  • Varietal Beer Company (0.8 miles)
  • Antojitos Michoacan (0.8 miles)
  • McDonald's (1 miles)
  • Snipes Mountain Brewing (1 miles)
  • Glez Family Restaurant (1 miles)

Parks

  • South Hill Park (0.9 miles)
  • Sunnyside Kiwanis Park (1.3 miles)
  • Westside Park (6.2 miles)
  • Dinosaur Park (9 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.9 miles)
  • Enterprise Rent-A-Car (1.1 miles)
  • Precision Aviation Solutions (12.5 miles)

Pharmacies

  • Rite Aid (1.1 miles)
  • Epic (1.4 miles)
  • Safeway Pharmacy (6.8 miles)
  • Effers Lyon Rexall Pharmacy (13.6 miles)
  • Elfers-Lyon Pharmacy Prosser (13.8 miles)

Theaters

  • Grand Cinemas (1.7 miles)

Frequently Asked Questions

Where is Sun Terrace Retirement & Assisted Living Community?

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