Prestige Care and Rehabilitation - Sunnyside

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  • Interior

    A clean and well-organized hospital room with a patient bed, side table, and bathroom access.
  • Outdoors

    A scenic view of a building with a white fence and open grassy area under a blue sky with clouds.
  • Decor

    A cozy living room with a table, chairs, and a fireplace.
  • Living Room

    A cozy living room with a fireplace, bookshelves, and comfortable seating.
  • Bedroom

    A clean and well-lit hospital room with a bed, chair, television, and bedside table.
  • Dining

    A spacious dining area with wooden flooring, featuring several tables and chairs, adjacent to a kitchen space.
  • Television

    A hospital room with a bed, chair, television, and a table.
  • Exercise Equipment

    A spacious gym equipped with various exercise machines and fitness equipment.

Prestige Care and Rehabilitation - Sunnyside

721 Otis Ave, Sunnyside, WA 98944

For more information about senior living options: (844) 490-3973

2.3 from 19 reviews
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4 stars
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11

Skilled Nursing Facility

Overall Review of Prestige Care and Rehabilitation - Sunnyside

Pros

  • pro Prestige Care and Rehabilitation makes a strong first impression with a clean facility, a warm welcome, and well-kept rooms.
  • pro The staff is described as well organized and attentive, meeting residents' needs in an orderly manner.
  • pro The team answers questions willingly, giving families confidence that their loved ones are in good hands.
  • pro The transition to Prestige is described as positive, with calm, patient staff guiding the next steps.
  • pro The team keeps families apprised of their loved one's mornings, afternoons, and nights, showing thorough communication.
  • pro The staff are skilled, knowledgeable, and professional, with safety as a priority.
  • pro The therapy services have been wonderful.
  • pro The staff are there to make families' lives easier.

Cons

  • pro The facility is described as the worst place imaginable, with a warning not to send a loved one there.
  • pro The staff are characterized as inpatient, lazy, young, immature, and unqualified.
  • pro Care is slow and unresponsive, with long wait times for basic assistance.
  • pro Unsanitary conditions are reported, including blood on sheets and trash left in hallways.
  • pro There are allegations of abuse and neglect, with residents left worse off.
  • pro There are reports of theft by staff and a lack of accountability.

Review

Prestige Care and Rehabilitation - Sunnyside is best suited for families that can commit to vigilant oversight and are seeking short-term rehabilitation with workable therapy options, provided there is a strong advocate on site. It can serve residents who respond well to rehabilitation programs when staff operate with a coordinated team approach. However, it is not the right choice for those needing consistently high nursing oversight, reliable medication management, and rigorous safety protocols. Families that cannot monitor daily operations or cannot push for timely care should look elsewhere.

Those considering alternatives should be aware of a sustained pattern of safety and care concerns voiced by multiple families. Indicators of risk include reports of untreated medical needs, delayed response to call bells, and allegations of inadequate supervision that put residents at risk of falls or injury. For elders with complex medical or behavioral needs, or for anyone who requires meticulous adherence to care plans and transparent communication with families, other facilities with stronger staffing, more proactive family engagement, and clearer accountability are worth exploring.

The strongest pros in favorable cases center on the rehab potential and certain staff members who deliver attentive, organized care. Positive notes highlight clean, orderly rooms, pleasant admissions experiences, and a therapy-focused environment where therapists and frontline staff can coordinate to support recovery. In these instances, the facility's clear emphasis on safety from the clinical side and the straightforward transition process provided real relief to families during the critical early days of a resident's stay. When these elements align, rehabilitation can proceed with a sense of structure and competence.

Yet there is a heavy weight of cons that consistently temper any upside. The most troubling themes revolve around understaffing and inconsistent caregiver availability, leading to long waits for assistance and lapses in monitoring. Medication management and medical responsiveness are recurrent red flags, with fears that treatments and prescriptions can be mishandled or not followed promptly. Sanitation and environment concerns also surface - from reports of untidy conditions and neglected messes to allegations of unsanitary practices, including beds and rooms that fail to meet basic hygienic standards. These patterns erode trust and threaten safety, making some residents' stays precarious.

For families weighing a visit, several practical steps can separate solid choices from risky ones. Schedule unannounced shifts to observe call-light response times, staffing levels, and how aides interact with residents. Request direct conversations with the director of nursing and the therapy supervisor to review a resident's specific care plan, medication schedule, and fall-prevention measures. Inspect meal quality and food temperature as a proxy for overall daily care, and ask for a tour focused on cleanliness, room turnover, and laundry practices. Pull licensing and incident history from state records and talk to several current residents or families to gauge consistency beyond the glossy first impression.

Ultimately, the decision rests on whether the rehab promise and selective staff excellence can outweigh persistent safety and care vulnerabilities. This community can work for families who can champion the resident's plan, insist on accountability, and tolerate a higher management burden to ensure quality care. For those unable or unwilling to supervise closely, or whose loved ones require reliable nursing, quick and compassionate responses, and scrupulous medical oversight, alternatives deserve serious consideration. The prudent path is to enter with clear expectations, upfront guardrails, and a plan to reassess quickly if care quality slips.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Prestige Care and Rehabilitation - Sunnyside in Sunnyside, WA is an assisted living community that provides exceptional care and comfortable living for seniors. Our residents enjoy a wide range of amenities to make their stay enjoyable and convenient. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet access, and a telephone.

Our dedicated staff is available 24/7 to provide personalized assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management, coordination with healthcare providers, and diabetes diet support. Meal preparation and service are provided to ensure that our residents receive delicious and nutritious meals tailored to their specific dietary needs.

At Prestige Care and Rehabilitation - Sunnyside, we prioritize the mental wellness of our residents through our comprehensive mental wellness program. Scheduled daily activities are designed to engage our residents and promote social interaction.

Our community is conveniently located near various amenities such as cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals. This allows our residents to easily access local services and attractions.

If you are searching for a caring community that offers top-notch services and a vibrant lifestyle for your loved one's assisted living needs, look no further than Prestige Care and Rehabilitation - Sunnyside in Sunnyside.

Nearby Places of Interest

Places of Worship

  • Calvary Lutheran School (0.6 miles)
  • Spanish-Good Shepherd Church (0.6 miles)
  • Calvary Lutheran Church (0.6 miles)
  • River Worship Center (0.6 miles)
  • Netherland Reformed Church (0.7 miles)
  • Sunnyside Seventh Day Adventist Community Services (0.8 miles)
  • First Baptist Church (0.9 miles)

Cafes

  • Holy Pies! Deli and Coffee (0.6 miles)
  • Starbucks (0.7 miles)
  • Dutch Bros Coffee (1.2 miles)
  • Green Olive Cafe (1.4 miles)
  • Peace Love & Coffee (5.2 miles)
  • 10-4 Cafe (6.1 miles)
  • Krystals Koffee (6.8 miles)

Physicians

  • Krishna Chand (0.7 miles)
  • Pine Family Practice (1 miles)
  • Sophie Gomez MD (1 miles)
  • Swofford & Halma Clinic (1.6 miles)
  • PMH Graindview Clinic (5.3 miles)
  • Yvfwc (5.3 miles)
  • Grandview Medical-Dental Clinic (5.3 miles)

Hospitals

  • Astria Sunnyside Hospital (0.7 miles)
  • Sunnyside Community Hospital (0.7 miles)
  • Specialty Center Surgical Group (0.8 miles)
  • Sunnyside Community Hospital (0.9 miles)
  • Prosser Memorial Hospital Ambulance Service (13.8 miles)

Restaurants

  • El Mejor Taquito (0.7 miles)
  • Blue Moon Bar & Grill (0.8 miles)
  • Varietal Beer Company (0.8 miles)
  • Antojitos Michoacan (0.8 miles)
  • Snipes Mountain Brewing (1.1 miles)
  • China Wok (1.1 miles)
  • McDonald's (1.2 miles)

Parks

  • South Hill Park (0.8 miles)
  • Sunnyside Kiwanis Park (1.4 miles)
  • Westside Park (6.2 miles)
  • Dinosaur Park (8.9 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.1 miles)
  • Enterprise Rent-A-Car (1.2 miles)
  • Precision Aviation Solutions (12.6 miles)

Pharmacies

  • Rite Aid (1.2 miles)
  • Epic (1.5 miles)
  • Safeway Pharmacy (6.9 miles)
  • Effers Lyon Rexall Pharmacy (13.7 miles)
  • Elfers-Lyon Pharmacy Prosser (13.9 miles)

Theaters

  • Grand Cinemas (1.8 miles)

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