Grandview Assisted Living

912 Hillcrest Street, Grandview, WA 98930

For more information about senior living options: (844) 490-3973

3.3 from 32 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
0
1 stars
13

Assisted Living

Overall Review of Grandview Assisted Living

Pros

  • pro The staff are heartful and kind, and the vibe is reminiscent of the 90s era.
  • pro The staff are friendly and take care of residents extremely well.
  • pro It feels like a huge family, with a knowledgeable administrator.
  • pro The facility has attentive staff, clean and well-maintained facilities, and engaging activities creating a wonderful and caring environment.
  • pro The care is exceptional, with compassionate staff and a welcoming environment.
  • pro The wellness room, spa, and common spaces are well-suited for lively activities, and the staff are very friendly.
  • pro There have been significant improvements in the outdoor spaces, making it pleasant to spend time on the patios.
  • pro The facility shows improvements almost weekly, and the staff take good care of residents.

Cons

  • pro They reported that there was nobody at the reception, the entrance was hard to access, and the staff were extremely nasty and unprofessional.
  • pro They described the facility as having a pungent smell of feces and urine, worse than typical for such a place.
  • pro They stated the place is insecure, with doors that can be unlocked and no ID checks, allowing visitors to wander in freely.
  • pro They criticized the staff as incompetent and unkind, even calling them "Brain Donors."
  • pro They warned others not to place loved ones there, calling it more like a prison and noting that resident welfare is not prioritized.
  • pro They claimed neglect and abuse and said they would report the facility to state and federal authorities.
  • pro They argued the management/owners are horrible and uncaring toward employees, citing frequent schedule changes and unjust firings.

Review

A single place winds up hosting a mosaic of opinions. On one hand, Grandview Assisted Living is praised for its old-fashioned, "classic" charm and a staff whose warmth and attentiveness make families feel heard and valued. Several reviewers describe the atmosphere as comforting and familial, with comments like "the vibe is like 90s era" and "my Dad loves to be here." They point to good service, friendly caregivers, and a sense that loved ones are genuinely cared for. One reviewer highlights how the staff "takes care of my mom extremely well," while another notes that the place "feels like a huge family." In these accounts, administrators are described as knowledgeable and responsive, and the overall tone is that of trust and reassurance, especially for families juggling busy lives and the realities of long-term care.

Across multiple entries, the care for residents is repeatedly framed as the core strength. A grandchild explains that Grandview has kept them in the loop about their grandpa's needs and progress, adding that "with work and life being so busy this place has given me the confidence that even if I can't check up on my grandpa daily I know he's ok and in great hands." There's appreciation for the regular communication, for the dedication of the caregiving team, and for the sense that the community is large enough to be supportive but intimate enough to feel personal. Positive notes extend to recreational and wellness amenities as well - references to a wellness room, a spa, and well-appointed common spaces that contribute to a lively, engaging environment. The staff's friendliness, combined with clean, well-maintained facilities and routine, meaningful activities, are cited as factors that elevate the experience for residents and their families.

But the same collection of reviews also contains sharp, detailed criticisms that paint a very different picture. One visit is described in stark terms: "Absolutely nobody manning the reception desk," with a visitor left to discover how to gain entry after pushing a wall button that didn't produce an audible signal or easy access. The complaint extends to attitudes as well, with an employee described as "extremely nasty" and dismissive when the suggestion for a sign to help first-time visitors is offered. The concerns go beyond reception to the atmosphere inside: a reviewer reports an "undeniable pungent smell of feces and urine," noting that the impression is more akin to a kennel than a care facility and that residents appeared to be left unattended in public areas. The sense of security is a recurring theme - one reviewer laments the lack of front-desk coverage, no ID checks, and doors that can be bypassed by intruders, leaving visitors to navigate the building largely on their own.

The critiques don't stop at inconveniences and odors. A number of reviews portray a facility that feels unsafe or uncaring toward residents. Phrases like "this is ran like a prison," "extremely unsecure," and "the staff are incompetent Brain Donors" appear in some accounts, along with warnings about neglect and poor treatment. Several reviewers urge state or federal investigations, and there are explicit vows to report the perceived mistreatment. The most severe comments go so far as to accuse the facility of denying residents dignity, leaving them depressed, and prioritizing paycheck-driven employment over compassionate care.

Interwoven with these divergent experiences are nuanced observations of change over time. A handful of reviewers recognize improvements - citing tangible changes in outdoor spaces, more reliable care for hydration, and better communication as they've witnessed progress over a few months. One family member notes that their husband has not been "soiled" when they arrived, and that call-button responsiveness has improved, even if it remains a work in progress. Others acknowledge that the administration and staff have made efforts, and they express cautious optimism that ongoing enhancements will continue to emerge.

Taken together, the reviews present a facility whose strengths can be compelling: a comforting, approachable environment with a strong sense of community, attentive and caring staff, and amenities that support an engaging lifestyle for seniors. Yet the darker side remains equally loud and persuasive: critical experiences of unacceptable front-desk access, unaddressed safety concerns, off-putting odors, perceived neglect, and a management culture that some feel operates with a punitive or indifferent stance toward residents and visitors. For families weighing Grandview, the message is clear in both directions - this is a place that can truly feel like home for some, while for others it represents a troubling combination of security gaps and care shortcomings.

In the end, the decision about Grandview seems to hinge on firsthand experience and specific needs. For some, the atmosphere and the heart of the staff offer a genuine sense of belonging and dependable daily care. For others, significant concerns about safety, dignity, and consistency of care weigh heavily, amplifying doubts and prompting strong actions to advocate for residents. Prospective visitors and families are left with a mixed portrait: a facility that can deliver warmth and community, but also a setting that demands careful, direct assessment of safety protocols, front-desk coverage, staff training, and real-world demonstrations of compassionate, reliable caregiving.

Features

Housing

  • 40 resident community capacity 40 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Grandview Assisted Living in Grandview, WA offers a wide range of amenities and care services to ensure a comfortable and convenient living experience for its residents. The community is fully furnished and provides cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to keep residents connected. Each apartment includes a kitchenette for those who prefer to prepare their own meals.

The community also offers housekeeping services to help maintain a clean and organized living environment. Outdoor spaces, including a garden, provide opportunities for residents to enjoy nature and spend time outdoors. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.

In terms of care services, Grandview Assisted Living provides 24-hour supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. The staff also assists in coordinating with health care providers and transportation arrangements for medical purposes and doctor's appointments.

For those with specific dietary needs, the community offers special dietary restrictions options as well as diabetes diet plans. Meal preparation and service are provided by the staff. Medication management is also available to ensure that residents receive their necessary medications on time.

To promote mental wellness among residents, Grandview Assisted Living has a mental wellness program that includes various activities designed to engage the mind and promote social interaction. In addition, resident-run activities and scheduled daily activities are offered to keep residents active and entertained.

The community is conveniently located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This allows easy access to additional services and recreational opportunities for residents.

Overall, Grandview Assisted Living provides a comfortable living environment with a variety of amenities and care services tailored to meet the individual needs of its residents.

Nearby Places of Interest

Places of Worship

  • Family Life Church (0.4 miles)
  • Grandview Community (1 miles)
  • Iglesia Del Pueblo / First Baptist Church (1.3 miles)
  • Jehovah's Witnesses (3.2 miles)
  • Robert Stewart Rev (4 miles)
  • Southern Baptist Convention (5.3 miles)
  • Trinity Baptist Church (5.3 miles)

Parks

  • Westside Park (0.8 miles)
  • South Hill Park (6.7 miles)
  • Sunnyside Kiwanis Park (7.4 miles)

Physicians

  • Grandview Medical Center (0.9 miles)
  • Pathology Associates (1.1 miles)
  • Yvfwc (1.3 miles)
  • Grandview Medical-Dental Clinic (1.3 miles)
  • PMH Graindview Clinic (1.4 miles)
  • Pine Family Practice (5.9 miles)
  • Swofford & Halma Clinic (6.1 miles)

Cafes

  • 10-4 Cafe (1 miles)
  • Peace Love & Coffee (1.5 miles)
  • Starbucks (1.5 miles)
  • Krystals Koffee (4.3 miles)
  • Green Olive Cafe (5.2 miles)
  • Dutch Bros Coffee (5.9 miles)
  • Holy Pies! Deli and Coffee (6.4 miles)

Restaurants

  • Eli and Kathy's Family Restaurant (1 miles)
  • Pizza Hut (1 miles)
  • Casa Tequila (1.1 miles)
  • El Campestre (1.1 miles)
  • Garcia's Drive Thru (1.3 miles)
  • Blehyl Country Store And Mini Mart (2 miles)
  • Rc's Restaurant Casino Sportsbar (3.8 miles)

Pharmacies

  • Safeway Pharmacy (1.5 miles)
  • Rite Aid (6.4 miles)
  • Epic (7 miles)
  • Effers Lyon Rexall Pharmacy (7.8 miles)
  • Elfers-Lyon Pharmacy Prosser (8 miles)
  • Hi-School Pharmacy (8.1 miles)

Theaters

  • Grand Cinemas (4.8 miles)

Transportation

  • U-Haul Neighborhood Dealer (6.5 miles)
  • Precision Aviation Solutions (6.7 miles)
  • Enterprise Rent-A-Car (6.9 miles)

Hospitals

  • Astria Sunnyside Hospital (6.6 miles)
  • Sunnyside Community Hospital (6.6 miles)
  • Specialty Center Surgical Group (6.6 miles)
  • Sunnyside Community Hospital (7 miles)
  • Prosser Memorial Hospital Ambulance Service (8 miles)

Frequently Asked Questions

Where is Grandview Assisted Living?

Nearby Communities

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