Linden Grove Health Care Center

Pros

• The caregivers at Linden Grove were very helpful, informative, and attentive to the needs of the patient and their family.
• The staff provided personalized compassionate care for the patient's short stay.
• The rehabilitation area at Linden Grove was clean and the nurses were polite, making the patient happy during their stay.
• The facility had top-notch grounds, a clean building, and wonderful staff who treated the patient like a queen.
• Linden Grove has a great social worker who assisted with Medicaid/Medicare and other paperwork, an activity director who keeps patients busy, and a medical record section that helps with appointments and transportation.

Cons

• The staff at Linden Grove Health Care Center is disorganized and does not follow their own policies and procedures.
• Other patients have had negative experiences at the facility.
• The staff has a poor response to patient call buttons, putting patients at risk.
• Loved ones should not be admitted to Linden Grove because of the poor care provided.
• Personal belongings, such as cell phones and wallets, have been stolen from patients at the facility.
• Staff at Linden Grove told a patient that they would never walk again and failed to provide necessary therapy.
• The administration is rude and some of the long-time nurses are not helpful or caring towards patients.
• The quality of care declines in the long-term area of Linden Grove, with lack of amenities and inadequate attention to patient needs.
• Despite being a rehabilitation center, they lost a resident's expensive hearing aid without providing compensation or resolution.
• The service provided in the long-term area is subpar with neglectful actions such as failing to make beds or provide social interaction opportunities for residents.
• There were only 4 reviews available, so this list includes statements from those 4 reviews rather than 10 separate statements.

Review

Linden Grove Health Care Center in Puyallup, WA has received mixed reviews from patients and their families. While some have had positive experiences with compassionate and attentive staff members, others have expressed concerns about poor care, disorganization, and unresponsiveness.

One reviewer shared a troubling experience involving their mother who was sent to recover from hip surgery. Despite her injuries and medical concerns, the staff reportedly did not take her complaints seriously or provide the necessary attention. Another family member had to intervene and demand that she be taken to the hospital where it was discovered that she had a hematoma. This incident could have been prevented if the staff had paid closer attention.

In another case, a patient's brother reported that his cell phone and wallet were stolen within 24 hours of being admitted to Linden Grove. This raises concerns about security measures within the facility.

Another review discussed a patient's uncle who was initially sent to Linden Grove for therapy following a car accident. However, instead of receiving rehabilitation assistance, he was told he would never walk again without any evidence or evaluation. The patient was left bedridden with no plans for therapy until the family took matters into their own hands by seeking additional medical opinions.

On a more positive note, one reviewer praised Linden Grove for their exceptional care of their mother diagnosed with advanced pancreatic cancer. According to this reviewer, every aspect of their mother's treatment was treated with dignity and respect. The caregivers were helpful, informative, and attentive not only to their mother's needs but also to the emotional well-being of the family during such a difficult time.

However, another negative review highlighted issues in Linden Grove's long-term care unit. A patient's father allegedly experienced neglectful treatment including lack of basic amenities like a telephone and television as well as poor housekeeping practices. Additionally, they reported an incident where an expensive hearing aid went missing while in safekeeping at Linden Grove.

Despite these concerns raised by some reviewers, others have praised Linden Grove for their rehabilitation services. One reviewer noted that their mother received top-notch care in the rehabilitation wing of the facility and commended the cleanliness, activities, and staff's dedication to making residents feel valued.

In summary, reviews for Linden Grove Health Care Center in Puyallup, WA are varied. While some people had positive experiences with dedicated and compassionate staff members who provided excellent care, other reviewers expressed concerns about poor care, disorganization, theft, neglectful treatment, and unresponsive staff. It is important to carefully consider these mixed reviews before choosing a healthcare facility for yourself or your loved ones.

Restaurants

• Mama Stortini's Restaurant & Bar - PUYALLUP (0.2 miles)
• Taco Bell (0.6 miles)
• Jersey Mike's (0.7 miles)
• Puerto Vallarta (0.9 miles)
• Off Camber Brewing (1 miles)
• Taco Time NW (1.1 miles)
• McDonald's (1.4 miles)

Transportation

• Sumner Station (0.8 miles)

Cafes

• Rivers Edge Cafe (0.8 miles)
• Panera Bread (3.1 miles)
• Dutch Bros Coffee (3.3 miles)
• Starbucks (5.3 miles)
• Starbucks (5.5 miles)
• Dutch Bros Coffee (5.8 miles)
• Starbucks (6.1 miles)

Pharmacies

• Rite Aid (0.9 miles)
• Beall's Compounding Pharmacy (1.1 miles)
• Safeway Pharmacy (1.8 miles)
• Fred Meyer Pharmacy (1.9 miles)
• Walmart Pharmacy (2.7 miles)
• Mary Jeans Greens (2.9 miles)
• Walgreens (3.5 miles)

Physicians

• Puyallup Nuclear Medicine (1.2 miles)
• Trinity Integrative Mental Health (1.6 miles)
• Holt Services (1.9 miles)
• Northwest Medical Specialties (1.9 miles)
• Richard C Ostenson Cancer Center (1.9 miles)
• Tacoma Radiation Oncology Center, P.S. (1.9 miles)
• NeoSpine Pain & Spine Specialist's (2 miles)

Hospitals

• Multicare Health System (1.9 miles)
• Multicare Medical Center (2.2 miles)

Parks

• Bradley Lake Park (2.7 miles)
• Sunset Park (4.1 miles)
• Allan Yorke City Park (4.3 miles)
• Lakeland Hills Park (4.9 miles)
• Lake Tapps Park (5.3 miles)
• Tehaleh Playground (5.7 miles)
• Williams park (5.9 miles)