Arcadia Home Care & Staffing

Pros

• The regular caregiver from Arcadia was fantastic and went out of her way to make the person feel cared about and loved.
• The entire staff at Arcadia, including the office staff, provided great service.
• Linda from Arcadia initially worked well but may have not been the best fit for the person's schedule and activities.
• Arcadia showed concern and addressed an issue when the caregiver fell asleep on the job.
• Despite some challenges, Arcadia has kept in touch with the person and offered assistance.
• The regular caregiver from Arcadia was professional, compassionate, and made the person laugh frequently.

Cons

• The fill-in caregivers provided by Arcadia were only okay, and not as fantastic as the regular caregiver.
• The incompetent providers in King Co specialized in sending caregivers who couldn't speak, read or write English and were unwilling to drive the reviewer to doctor appointments.
• Linda, a caregiver from Arcadia, fell asleep while on duty, which was not ideal for a paid caregiver.
• It was difficult for the reviewer to communicate with Linda and get their father-in-law to express his needs and wants clearly.
• Despite attempts to arrange activities at the senior center, it never happened due to scheduling conflicts.
• There were numerous obstacles to overcome when dealing with different caregivers for the reviewer's father-in-law.
• The reviewer felt that someone needed to stay longer with their father-in-law before he could adjust to a new caregiver.

Review

Arcadia, a care agency, has received mixed reviews from its clients. One client shares a positive experience, expressing their satisfaction with the service they received for over a year. They praise their regular caregiver for going above and beyond to make them feel cared about and loved. This caregiver had a happy disposition and showed compassion, in addition to being highly professional. The office staff also provided great service according to the client.

However, this positive experience took a turn when the client moved out of Arcadia's service area and had to switch providers in King County. The new caregivers sent by this agency were described as incompetent, unable to communicate effectively in English or assist with transportation needs. This drastic change made it clear to the client that the previous service provided by Arcadia was far superior.

Another client provides a more detailed review, sharing their mixed feelings towards Arcadia. Initially, they thought Linda was working well as a caregiver for their father-in-law while they were at work. However, concerns arose when their father-in-law mentioned that Linda had fallen asleep during her shift. It is acknowledged that their father-in-law's memory may not always be reliable, but this incident raised some worries.

The client acknowledges that Arcadia did not necessarily do anything wrong but suggests that it may be necessary to find someone who better fits their schedule and needs. They mention that Linda's availability for activities was limited due to her commitment with another person in the mornings before attending to their father-in-law. There were plans for the family to accompany Linda to a senior center for some variety, but due to work commitments, this plan never materialized.

Communication and understanding proved challenging with the client's father-in-law; therefore, continuity of care became crucial in overcoming these obstacles. The client appreciates that Arcadia has been keeping in touch and asking how they could help further.

In conclusion, there is a mix of positive and negative feedback regarding Arcadia's services. While some clients praised the agency's staff for their professionalism, compassion, and overall great service, others expressed disappointment with the quality of caregivers provided after moving out of Arcadia's service area. Additionally, concerns were raised about a specific caregiver's ability to stay awake during her shift and meet the client's father-in-law's needs effectively. Overall, it seems that continuous improvement in caregiver selection and communication is necessary for Arcadia to ensure consistently high-quality care for its clients.

Located in Sumner, Washington, this area offers convenient access to transportation with Sumner Station just 0.2 miles away. There are several cafes nearby including Rivers Edge Cafe and Panera Bread within a few miles. For dining options, there is a variety of restaurants such as McDonald's, Mama Stortini's Restaurant & Bar, and Mo Doo Teriyaki all within close proximity. The neighborhood also boasts multiple healthcare facilities like Trinity Integrative Mental Health and Northwest Medical Specialties within a short drive. Residents can easily access pharmacies like Beall's Compounding Pharmacy and Rite Aid for their medication needs. Additionally, there are several parks in the area including Sunset Park and Bradley Lake Park for outdoor recreation. Overall, this part of Sumner offers a mix of amenities and services that would be beneficial for seniors looking to settle down in a well-connected community with various conveniences nearby.

Transportation

• Sumner Station (0.2 miles)

Cafes

• Rivers Edge Cafe (0.2 miles)
• Panera Bread (4 miles)
• Dutch Bros Coffee (4.1 miles)
• Starbucks (5 miles)
• Dutch Bros Coffee (6 miles)
• Starbucks (6.3 miles)
• Starbucks (6.4 miles)

Restaurants

• McDonald's (0.6 miles)
• Mama Stortini's Restaurant & Bar - PUYALLUP (0.7 miles)
• Mo Doo Teriyaki (0.7 miles)
• Taco Bell (1.4 miles)
• Jersey Mike's (1.5 miles)
• Off Camber Brewing (1.7 miles)
• Puerto Vallarta (1.7 miles)

Physicians

• Trinity Integrative Mental Health (0.9 miles)
• Puyallup Nuclear Medicine (1.9 miles)
• Holt Services (2.2 miles)
• Northwest Medical Specialties (2.8 miles)
• Richard C Ostenson Cancer Center (2.8 miles)
• Tacoma Radiation Oncology Center, P.S. (2.8 miles)
• NeoSpine Pain & Spine Specialist's (2.9 miles)

Pharmacies

• Beall's Compounding Pharmacy (1 miles)
• Rite Aid (1.7 miles)
• Fred Meyer Pharmacy (2.5 miles)
• Safeway Pharmacy (2.6 miles)
• Mary Jeans Greens (3 miles)
• Haggen Pharmacy (3.1 miles)
• Walgreens (3.3 miles)

Hospitals

• Multicare Health System (2.7 miles)
• Multicare Medical Center (3.1 miles)

Parks

• Sunset Park (3.2 miles)
• Bradley Lake Park (3.5 miles)
• Allan Yorke City Park (3.7 miles)
• Lakeland Hills Park (4 miles)
• Lake Tapps Park (4.5 miles)
• Tehaleh Playground (5.8 miles)
• Williams park (6.4 miles)

Places of Worship

• Church Of The Nazarene Auburn (5.7 miles)