Fieldstone Memory Care of Puyallup

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Fieldstone Memory Care of Puyallup

2121 South Meridian, Puyallup, WA 98371

For more information about senior living options: (844) 490-3973

4.2 from 26 reviews
5 stars
20
4 stars
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Assisted Living Independent Living Memory Care

Overall Review of Fieldstone Memory Care of Puyallup

Pros

  • pro Fieldstone is described as the best choice for loved ones.
  • pro The staff are compassionate, patient, kind, and genuinely loving.
  • pro The facility is very clean with calming, breathtaking grounds.
  • pro The Fieldstone family is a rock of comfort for families and their loved ones.
  • pro Visitation is unrestricted, with no fixed visiting times.
  • pro The food is fresh and well prepared.
  • pro The administration and floor staff go out of their way to meet care needs and make families feel welcome.
  • pro Residents are well cared for and the staff are attentive, often exceeding expectations.
  • pro The environment is comfortable, clean, well-appointed, and full of engaging activities.
  • pro Fieldstone feels like family to visiting families.

Cons

  • pro They allege that some staff bully the senior care staff and that the corporate leadership is biased.
  • pro They claim many frontline workers are agency staff and that the long-time care staff have largely left, with residents sometimes treated harshly.
  • pro They call Fieldstone a glorified prison and say they do not take adequate care of residents.
  • pro They criticize the facility's communication as atrocious, with paperwork lost and phone calls unreturned.
  • pro They state that some nursing staff committed negligence and abuse but remain employed due to lack of evidence.
  • pro They describe the executive director as passive-aggressive and most of the senior female care staff as bullies.
  • pro They say their family moved a parent to another location because current conditions were not ideal.
  • pro They advise others to steer clear of Fieldstone.

Review

Fieldstone Memory Care in Puyallup and its surrounding community has earned a broad chorus of praise from families who have entrusted their loved ones to its care. Across many years of visits and transitions, the sentiment expressed is consistently warm: the staff come across as friendly, professional, and genuinely compassionate, and the overall atmosphere is described as welcoming, clean, and thoughtfully designed. For families facing the emotionally charged decision of memory care placement, these reviews often begin with gratitude for the kindness and attentiveness they find from the moment they step through the door.

A throughline in many testimonies is the sense of "family" that Fieldstone cultivates. Families repeatedly emphasize how the staff listen to needs and concerns, how conversations with administrators, nurses, and aides feel personal and respectful, and how the environment itself reinforces that feeling of belonging. The physical setting - well maintained grounds, bright and airy rooms, and clean common areas - contributes to a calm, reassuring tone. Reviewers frequently note that the facility is not only physically appealing but also emotionally supportive, creating a sense of relief and comfort for both residents and visiting family members.

Several families point to notable moments when Fieldstone's staff went above and beyond during transitions and ongoing care. Talia's guidance through the placement process is highlighted as a big help, with a sense of compassion that carried families through what can be a stressful period. The reception of visitors is described as open and accommodating, with families welcome at all hours and a transparency in the process that many found reassuring. Specific individuals - such as SallyAnn during a dad's transition - are remembered fondly for their professionalism and empathy, reinforcing the impression that Fieldstone values clear communication and shared decision-making with families.

Care quality and daily life within the community receive high marks as well. Reviewers praise attentive, responsive caregivers who keep residents engaged and well cared for, from nursing and aides to housekeeping and maintenance. The caregiving teams are described as nurturing and patient, with a focus on ensuring that residents' needs are met and often exceeded. The dining experience is cited as a pleasant component of daily life, with fresh food prepared thoughtfully, and a varied schedule of activities designed to keep residents socially and mentally engaged. Several families express confidence in the team's ability to provide safe, dignified care, noting that their loved ones are treated with respect and compassion in a supportive setting.

Beyond praising the warmth of the staff and the beauty of the surroundings, many reviews celebrate the facility's governance, safety practices, and adaptability. Some families reference strong leadership and consistent efforts to improve operations, including effective infection-control measures and a robust approach to resident well-being. Those who have observed the care firsthand describe an environment that feels well organized, with frontline teams that are cooperative and consistently oriented toward residents' best interests. The overall sense is one of a well-run operation that prioritizes people, process, and place in a harmonious balance.

However, not every note is unclouded. A segment of the feedback brings attention to challenges that can accompany any large memory-care operation. Some reviewers report communication gaps, paperwork getting lost, or delays in returning phone calls, which can leave families feeling out of the loop during urgent times. One review characterizes Fieldstone's environment as beautiful but, in their experience, "a glorified prison" due to restrictive aspects of the care setting, and another mentions persistent organizational issues despite having many wonderful individual staff. In the most pointed accounts, concerns are raised about staff turnover, the presence of agency staff, and perceived bullying or unprofessional behavior by some members of the team, with calls for stronger oversight, better staffing stability, and a more consistently compassionate workplace culture. One family even mentions witnessing situations they believed to be negligence or abuse and expresses fear of retaliation, underscoring the gravity of what families are watching for when a loved one's safety feels at stake.

In response to these more challenging perspectives, several narratives offer a cautionary counterbalance that reinforces the value of due diligence when choosing a memory-care community. While many reviewers are quick to recommend Fieldstone as a top choice - several calling it the best option for their loved ones and praising features like open visitation, clean facilities, and dedicated staff - others suggest examining the current landscape in person, asking pointed questions about staffing, and confirming that the most recent experiences align with personal expectations. One longstanding visitor notes that changes in staffing can alter the day-to-day experience, and another emphasizes that what works well for one family might not be the same for another, advocating for an individualized assessment.

Taken together, the collection of reviews paints a nuanced portrait of Fieldstone Memory Care. For many families, Fieldstone represents a place of warmth, trust, and genuine care - an environment where residents are treated with dignity, visitors are welcomed, and staff are aligned with the mission of supporting memory-impaired individuals in meaningful, engaging ways. The strong points - compassionate staff, a pleasant physical environment, transparent processes, and a culture of family-like support - are repeatedly highlighted as reasons to consider Fieldstone. At the same time, the more critical voices remind prospective families to look beyond the surface: to inquire about ongoing staff training, consistency in care teams, and the facility's ability to address any communication or safety concerns promptly.

Ultimately, Fieldstone Memory Care is widely regarded as a compelling option for memory care in its community, with a spectrum of experiences that reflect both the highest levels of care and the real-world challenges that come with caring for people who need specialized support. For many families, a visit to Fieldstone confirms what the positive testimonials describe: a place where loved ones can feel secure, engaged, and cherished, surrounded by people who listen, learn, and lead with compassion. As with any care decision, potential residents and their families are encouraged to explore for themselves, ask hard questions, and observe how the team interacts with residents and families during an in-depth tour and a trial period, so they can determine whether Fieldstone aligns with their values, needs, and expectations.

Features

Housing

  • 66 resident community capacity 66 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (19 miles away) Seattle-Tacoma International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Fieldstone Memory Care of Puyallup is an assisted living community located in Puyallup, WA. We offer a range of care services including Independent Living and Memory Care. Our community is designed to provide a comfortable and supportive environment for seniors who may require assistance with daily activities or have memory-related conditions.

Our amenities are tailored to enhance the quality of life for our residents. We have a beauty salon on-site, ensuring that our residents always look and feel their best. Our community operated transportation service provides convenient access to nearby destinations, such as shopping centers and medical appointments.

For those who enjoy technology, we offer a computer center equipped with high-speed internet access. Residents can stay connected with loved ones or explore new interests online. Additionally, our fitness room allows individuals to maintain an active lifestyle while our gaming room offers opportunities for entertainment and socialization.

We understand the importance of dining experiences, which is why we provide restaurant-style dining in our elegant dining room. Our chef-prepared meals cater to special dietary restrictions, ensuring that each resident's nutritional needs are met.

Engaging activities are at the heart of our community. Residents can enjoy concierge services, planned day trips, fitness programs, and scheduled daily activities designed to promote mental wellness. To foster a sense of belonging and empowerment, we encourage resident-run activities where individuals can share their talents or hobbies with others.

Fieldstone Memory Care of Puyallup boasts a convenient location surrounded by various amenities. There are cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals nearby for easy access to essential services.

With 24-hour supervision and assistance available for Activities of Daily Living (ADLs), medication management, dementia care programming, coordination with healthcare providers, and specialized memory care programs – residents at Fieldstone Memory Care of Puyallup receive compassionate care personalized to their unique needs in a welcoming environment they can call home.

Nearby Places of Interest

Physicians

  • Evergreen Children's Clinic (0.2 miles)
  • Puyallup Endoscopy Center (0.3 miles)
  • Michael W. Rausch, MD (0.3 miles)
  • Oussama Moussan, MD (0.3 miles)
  • Cascade Eye & Skin Centers (0.3 miles)
  • Dedicated Women's Health Specialists (0.3 miles)
  • South Sound Neurosurgery (0.4 miles)

Hospitals

  • Multicare Medical Center (0.2 miles)
  • Multicare Health System (1 miles)

Pharmacies

  • Walmart Pharmacy (0.7 miles)
  • Safeway Pharmacy (1.1 miles)
  • Walgreens (1.5 miles)
  • Rite Aid (1.7 miles)
  • Fred Meyer Pharmacy (2.1 miles)
  • Rite Aid (2.2 miles)
  • Beall's Compounding Pharmacy (3 miles)

Parks

  • Bradley Lake Park (0.8 miles)
  • Sunrise Park (4.9 miles)
  • Williams park (5.2 miles)
  • Tehaleh Playground (6.1 miles)
  • Allan Yorke City Park (6.1 miles)

Restaurants

  • Ram Restaurant & Brewery (0.8 miles)
  • Black Angus Steakhouse (0.9 miles)
  • McDonald's (0.9 miles)
  • Jack In The Box (1 miles)
  • Taqueria El Rinconsito (1.1 miles)
  • Chick-Fil-A (1.1 miles)
  • Giorgio's Greek Cafe (1.2 miles)

Cafes

  • Panera Bread (1 miles)
  • Dutch Bros Coffee (1.1 miles)
  • Rivers Edge Cafe (3.1 miles)
  • Starbucks (3.6 miles)
  • Dutch Bros Coffee (5.8 miles)
  • Starbucks (6 miles)
  • Starbucks (6 miles)

Transportation

  • Sumner Station (3.1 miles)

Places of Worship

  • Bethlehem Baptist Church (6.2 miles)

Frequently Asked Questions

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