Puyallup Nursing And Rehabilitation Center

Save
Puyallup Nursing And Rehabilitation Center

Puyallup Nursing And Rehabilitation Center

516 23Rd Avenue Se, Puyallup, WA 98372

For more information about senior living options: (844) 490-3973

3.2 from 46 reviews
5 stars
22
4 stars
3
3 stars
0
2 stars
6
1 stars
15

Skilled Nursing Facility

Overall Review of Puyallup Nursing And Rehabilitation Center

Pros

  • pro The nurses were excellent.
  • pro The food was good.
  • pro The facility accommodated late visits.
  • pro The activities were hosted daily and residents participated.
  • pro The doctors were amazing.
  • pro The nurses were attentive.
  • pro The staff treated her with utmost respect.
  • pro The rehab staff were amazing, especially the therapists.

Cons

  • pro The facility was severely understaffed, causing slow response to calls and delays in care.
  • pro Patients sometimes did not receive timely pain medications, risking their comfort and safety.
  • pro A medication error occurred (an allergy-causing drug given) and an allergy band was removed, indicating poor safety protocols.
  • pro Some staff were described as disrespectful, lacking compassion, and uncaring toward residents.
  • pro Residents were left in their own feces for long periods, showing neglect and loss of dignity.
  • pro The food was consistently unappetizing and of poor quality, with undercooked items and few alternatives.
  • pro Wound care was inadequate, contributing to infections and hospital readmissions.
  • pro There were infection outbreaks (COVID) not promptly disclosed, with delayed use of appropriate PPE.
  • pro The facility environment appeared dirty and outdated, with uncomfortable beds and poor decor.
  • pro Patients experienced long wait times for help and for medications, especially at night.
  • pro Management dismissed concerns, telling families there was no problem even when issues were evident.

Review

A lot of voices converge on a rehab and nursing facility in the Puallup area, each telling a different story about care, speed, safety, and the everyday realities of aging and recovery. One perspective, from a daughter whose mother stayed there with relatives nearby, paints a warm, almost comforting picture. The child describes a place that wasn't the fanciest, but where meals were something to look forward to and the food generally good. The nurses were praised as excellent, and the physical therapy was described as adequate. The environment allowed family members to visit late, which helped keep the loved one connected and reassured. Activities were offered daily, and once mom felt well enough, she joined in every day until discharge. In short, for this family, proximity to loved ones and a steady routine contributed to a positive sense of safety and happiness during the rehab journey.

On the flip side, many other accounts underscore a far more troubling experience. A particularly stark review describes a three-day stay after a motor vehicle accident, with serious injuries and significant pain. The patient was non-weight bearing and heavily reliant on timely pain medication, yet the nurse response was inconsistent, with some hands tied by a staff meeting and a general sense of understaffing. A medication error amplified the fear: an allergy to a drug was not honored, and a hospital allergy band had been removed. The reviewer notes it was scary enough to require family members to spend the night in the facility to ensure safety, and the facility manager's response - suggesting there was no problem because the patient didn't take the medication - felt dismissive to those who had caught the error. The overarching tone is one of danger and neglect, with understaffing cited as a systemic issue and an urgent need for better safeguarding of vulnerable patients.

Other remarks traverse a broad spectrum of care experiences, combining gratitude with ongoing concern. Several reviewers recount supportive interactions with caregivers, nutrition staff, and transportation teams, noting that meals were prepared thoughtfully and that staff coordinated medical appointments, dialysis, and daily exercise as part of a broader recovery plan. In these accounts, particular names - such as nurses or aides who went above and beyond - emerge as bright spots, including expressions of appreciation toward individuals who demonstrated genuine care. Some families emphasize the compassionate, person-centered approach that turned the facility into a place that could feel like a home-away-from-home during a difficult time.

Similarly, some families recount long arcs of healing and institutional support. One review describes a hospital stay followed by rehab where doctors were described as amazing and nurses as attentive, with minimal delays when calling for help. The resident received regular meals and engaged in prescribed exercises, and the whole process was framed as organized and effective, with the family feeling grateful that the staff treated the patient with respect and dignity during the transition from hospital to rehab and back toward home. The tone here is one of trust and appreciation for professional competence, highlighting a functional system that supports recovery and continuity of care.

Yet another thread highlights mixed staffing realities. A family praised the overall care experience and the staff, especially therapists who helped their step parent recover. However, they also warned about longer wait times in a possibly short-staffed environment, and they noted that the food was not always appealing, leading to missed meals. This review suggests that even when the clinical team is capable and kind, operational strains - like staffing shortages and food quality - can color the overall impression and influence decisions about the length of stay and overall satisfaction.

There are also critical notes about disrespect and slow responses from portions of the nursing team. Several reviewers point to inconsistent experiences: some nurses are described as helpful and compassionate, while others are perceived as irritated, lacking patience, or slow to answer call buttons. The consensus across these comments is not that staff are uniformly uncaring, but that reactions and responsiveness vary widely depending on staffing levels, shift, and perhaps the day's stressors. A few reviewers explicitly say they would not recommend the facility, underscoring a risk-averse conclusion born from repeated experiences of slow response times and a perceived lack of compassion during vulnerable moments.

Against these contrasting experiences, some readers encounter a line of praise that feels almost like a bulwark against the negative stories. One reviewer calls the facility "hands down the best rehab and nursing care facility in the area," contrasting it with a previous experience at another local option that was described as an absolute nightmare. This narrative acknowledges great staff, including the director, and emphasizes a long, successful stay that culminated in a smooth transition to assisted living. However, even within this laudatory frame, other reviewers recount severe problems - an outbreak of covid not disclosed to families, poor infection control, and neglect in basic care such as wound management and dignity in care. In one particularly grave account, the facility's failures during an outbreak led to the patient being left in their own feces, with staff reportedly unaware of or unconcerned about their health problems and health risks. While some staff names are remembered fondly for their kindness, the overall message is that safety and transparency must be improved.

Taken together, these reviews sketch a facility that is not monolithic in quality or experience. Some families cherish the closeness, the attentive therapists, and the steady routine that helps loved ones recover, while others fear for patient safety due to understaffing, delayed responses, and critical lapses in medication management and infection control. The common threads - compassion and competence from some team members on one hand, and inconsistent staffing, communication gaps, and safety concerns on the other - point to a health system that is working for some residents and actively faltering for others. The voices here urge ongoing attention to staffing levels, better verification of medications and allergies, clearer communication with families during emergencies or outbreaks, and a relentless focus on patient dignity and timely care. In the end, the facility is a place of real care and real risk, where the human elements of empathy, vigilance, and accountability must align to protect those who are most vulnerable.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (19 miles away) Seattle-Tacoma International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Puyallup Nursing and Rehabilitation Center in Puyallup, WA offers a wide range of amenities and care services to enhance the quality of life for its residents. The center provides a comfortable and welcoming environment with fully furnished living spaces, private bathrooms, and access to cable or satellite TV.

Residents can enjoy various recreational activities such as gaming rooms, small libraries, and fitness rooms to stay physically active and socially engaged. For those who prefer a more relaxed atmosphere, there are beautiful outdoor spaces and gardens where they can unwind.

The center also prioritizes the health and well-being of its residents by offering 24-hour call systems and supervision, assistance with daily activities such as bathing and dressing, medication management, and support for special dietary needs including diabetes diets. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.

Meals at the center are served restaurant-style in a dining room setting, ensuring that residents receive delicious and nutritious meals prepared according to their dietary restrictions.

In addition to the amenities and care services provided on-site, the community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, and transportation options. This allows residents to easily access additional amenities or services outside of the community when needed.

Overall, the Puyallup Nursing and Rehabilitation Center strives to provide a comfortable living environment where residents can maintain their independence while receiving necessary care services in a supportive community.

Nearby Places of Interest

Physicians

  • Evergreen Children's Clinic (0.5 miles)
  • Dedicated Women's Health Specialists (0.5 miles)
  • Michael W. Rausch, MD (0.5 miles)
  • Puyallup Endoscopy Center (0.5 miles)
  • Oussama Moussan, MD (0.5 miles)
  • Cascade Eye & Skin Centers (0.5 miles)
  • Tacoma Radiation Oncology Center, P.S. (0.5 miles)

Hospitals

  • Multicare Medical Center (0.5 miles)
  • Multicare Health System (1.2 miles)

Parks

  • Bradley Lake Park (0.6 miles)
  • Sunrise Park (4.6 miles)
  • Williams park (4.9 miles)
  • Tehaleh Playground (5.7 miles)
  • Allan Yorke City Park (5.9 miles)

Pharmacies

  • Walmart Pharmacy (0.6 miles)
  • Safeway Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Rite Aid (1.7 miles)
  • Rite Aid (2 miles)
  • Fred Meyer Pharmacy (2.3 miles)
  • Walgreens (3 miles)

Restaurants

  • Ram Restaurant & Brewery (0.7 miles)
  • Black Angus Steakhouse (0.8 miles)
  • McDonald's (1 miles)
  • Chick-Fil-A (1.1 miles)
  • Taqueria El Rinconsito (1.1 miles)
  • Wendy's (1.2 miles)
  • Jack In The Box (1.2 miles)

Cafes

  • Panera Bread (0.9 miles)
  • Dutch Bros Coffee (1.1 miles)
  • Rivers Edge Cafe (3 miles)
  • Starbucks (3.5 miles)
  • Starbucks (6 miles)

Transportation

  • Sumner Station (3 miles)

Frequently Asked Questions

Where is Puyallup Nursing And Rehabilitation Center?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • caregiver benefitsSupportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony

    The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.

  • best car for seniorsTop Cars for Senior Drivers and Essential Safety Innovations

    Senior drivers prioritize comfort, safety, and ease of use in vehicles due to age-related challenges, seeking features like easy entry, clear visibility, and modern driver-assistance technologies. Recommended models include the Subaru Forester, Honda CR-V, and Toyota Camry, with emphasis on test-driving for personal comfort and evaluating crash-test ratings alongside insurance considerations.

  • private pay home careA Closer Look at Private Pay Home Care

    Private pay home care offers a flexible caregiving option for older adults and families who don't qualify for government programs, allowing them to directly fund in-home care services that range from daily assistance to specialized support. This model's customization potential enables aging in place while addressing financial considerations through strategic planning options, though clients must navigate marketplace challenges and ensure quality compliance.