Overall Review of Puyallup Nursing And Rehabilitation Center
caveat13 reviews mention this
Response times feel inconsistent
Residents and families describe call-light and help-response delays alongside understaffing.
Several reviewers describe slow response times when they pressed nurse-call buttons or called for help, including reports of waiting that felt unsafe. A number of comments also mention long waits for nurses and difficulty getting timely follow-through on care needs. Other reviewers counterbalance this by saying they experienced attentive nurse response and no long waits when they called. Taken together, the reviews suggest day-to-day responsiveness can vary depending on staffing and the situation.
caveat7 reviews mention this
Food quality is mixed
Food satisfaction varies, with some residents skipping meals while others say meals were good.
Some reviewers describe meals as good or say they ate everything, including families who looked forward to the facilityâs meals. Others report food that didnât look appetizing, wasnât eaten much, or was described as disgusting, with residents bringing in outside food as a workaround. At least one reviewer also said meals were not delivered on time, which added stress to already difficult days. Overall, food experiences in the reviews range from positive to frustrating.
common17 reviews mention this
Nurses are often described as caring
Many reviewers praise the nurses and rehab team for respect and attentiveness.
A large share of reviewers describe nurses, CNA staff, and rehab therapists as respectful, kind, and attentive to concerns. Families also mention quick medication attention in some situations and being able to reach staff without long waits. A few reviewers specifically highlight nurses checking health indicators like blood sugar and listening when residents express concerns. While other reviews raise serious concerns about staffing and response, the positive feedback emphasizes how supportive the team can feel.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
96 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Seattle-Tacoma International (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Evergreen Children's Clinic (0.5 miles)
Dedicated Women's Health Specialists (0.5 miles)
Michael W. Rausch, MD (0.5 miles)
Puyallup Endoscopy Center (0.5 miles)
Oussama Moussan, MD (0.5 miles)
Cascade Eye & Skin Centers (0.5 miles)
Tacoma Radiation Oncology Center, P.S. (0.5 miles)
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