Life Care Center Of South Hill

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  • Interior

    A hospital room with two patient beds, featuring a warm interior design and furniture.

  • Outdoors

    A large, well-landscaped residential building surrounded by trees.

  • Decor

    A cozy living room with elegant furniture and a stone fireplace, illuminated by a chandelier.

  • Building

    A healthcare facility with well-maintained landscaping and a sign labeled 'Life Care Center'.

  • Office

    A view of a meeting room through a glass door, featuring a conference table and chairs, with a wooden cabinet in the foreground.

  • Gym

    A person using a gym exercise machine with a digital monitor.

  • Dining Table

    A beautifully set dining table with elegant tableware and decorations.

Life Care Center Of South Hill

2508 7Th Street Southeast, Puyallup, WA 98374

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
84
4 stars
7
3 stars
1
2 stars
3
1 stars
5

Skilled Nursing Facility

Overall Review of Life Care Center Of South Hill

Pros

  • pro The staff are kind, helpful, and professional.
  • pro The facility is immaculate, clean, and well maintained.
  • pro The environment is pleasant, welcoming, and feels like a four-star setting.
  • pro The therapy teams are amazing and supportive, helping patients progress appropriately.
  • pro Families feel safe leaving their loved ones in the care of this facility.
  • pro Specific staff members are praised for quick, life-saving actions (e.g., Ryan recognizing stroke symptoms and calling 911).
  • pro The center offers a variety of programs and events to keep residents engaged.

Cons

  • pro The reviewer felt the admissions staff showed no compassion and were impolite on the phone.
  • pro The reviewer alleged neglect, saying staff did not call an ambulance when it was clearly needed and pushed an unwanted hospice transfer against the patient's wishes.
  • pro The reviewer said the aunt's pain was not taken seriously and she was dismissed when seeking relief.
  • pro The reviewer reported uncomfortably high temperatures due to broken air conditioning and cooling failures.
  • pro The reviewer cited severe understaffing that led to delays, such as a patient waiting 30 minutes for assistance after pulling a call cord.
  • pro The reviewer claimed the facility manipulates ratings to misrepresent the quality of care.

Review

Life Care Center South Hill inspires a wide range of impressions. Many who have walked through its doors describe an environment that is immaculate, welcoming, and thoughtfully maintained. Several reviews emphasize the grounds' beauty and the interior's clean, almost hotel-like feel. People frequently point to electronic check-in and a modern, well-kept facility as immediate positives. Across the board, the place seems to convey a sense of care and order, which many visitors and patients repeatedly note as a reassuring backdrop during stressful times.

A large part of the praise centers on the staff. Across numerous accounts, nurses, CNAs, care managers, and housekeeping teams are described as kind, helpful, and professional. Families repeatedly highlight how staff go above and beyond to support both patients and their loved ones. Specific individuals receive heartfelt shout-outs for their impact: Jamie is singled out as an exceptional human; Ryan is credited with quick thinking that saved a life during a potential stroke, guiding a 911 call that led to prompt life-saving treatment; Dr. Lisa and Kira are remembered for their sweetness and attentiveness during a peaceful, unhurried visit. The consistent message is that the people working there are caring, capable, and committed to helping patients move forward.

Numerous reviews recount positive, life-affirming moments. One family recounts a sequence where their mother, initially admitted for a fracture, experienced a major stroke the following morning. Because of Ryan's prompt intervention, 911 was called, the patient was taken to the hospital, and the care trajectory shifted toward swift, life-saving treatment. The therapy teams are described as extraordinary, with staff encouraging patients to push themselves within safe boundaries and celebrating progress. Many families feel not only that their loved ones receive excellent clinical care, but also that the facility offers meaningful programs and events designed to keep residents engaged and supported. Visitors repeatedly express a sense of safety and security, noting that leaving a loved one in the facility feels comfortable and well-managed.

The experience of care also extends to the everyday atmosphere. Reviewers describe the environment as pleasant, beautiful, and inviting, with lots of activities to keep residents engaged. Some families praise the way staff help with practical matters - assistance with daily routines, connecting to wifi, and proper dressing and hygiene - while others emphasize the emotional warmth of interactions. The combination of cleanliness, modern amenities, and a busy calendar of events contributes to a perception that Life Care Center South Hill is not just a place to stay, but a community that supports both patients and their families through challenging circumstances.

Not every review echoes the same level of satisfaction, however. A few accounts present starkly negative experiences that stand in sharp contrast to the predominantly glowing feedback. One review describes neglect and dismissiveness toward a relative who was suffering a severe infection, claiming the staff did not take her pain seriously and suggested contacting 911 themselves, which led to hospitalization and a life-threatening condition. The reviewer characterizes the care as more prison-like than compassionate medical attention and urges others to look elsewhere for real care. Another review offers a broad, stern warning, arguing the facility is under-staffed, with delays in responses and even temperature control issues that affected residents and visitors during a heat wave. This account accuses the staff of failing to call for hospital care when it was clearly needed and questions whether residents' needs are being met promptly. A separate post labels the admissions experience as lacking compassion, describing a staff member as impolite on the phone and suggesting that such a demeanor is incompatible with the responsibilities of running a care facility.

There are also nuanced, mixed reviews that don't fit neatly into "excellent" or "terrible." Some visitors mention that while the facility is modern and clean, personal preferences - such as bed type - may vary in comfort from one patient to another. Others note that while their family member received attentive care, the overall sense of value or pricing can be a factor they weigh against their specific experiences. The recurring takeaway is that while many people have deeply positive interactions and outcomes, there are isolated experiences that reveal room for improvement and highlight the importance of clear communication, quick responsiveness, and compassionate bedside manners.

Overall, the tapestry of experiences at Life Care Center South Hill leans strongly toward high praise for cleanliness, environment, and staff dedication, punctuated by a few troubling incidents that remind readers how critical consistent, compassionate care and timely intervention are in a setting like this. For those considering this facility, the stories suggest a need to talk with multiple staff members about expectations, to ask specifically about emergency responsiveness and pain management, and to gather perspectives from both patients and family members. The prevailing sentiment among many reviewers is that this is a place where many patients thrive, and where families often feel grateful for the care their loved ones receive, even as a minority of experiences serve as cautionary reminders to remain vigilant and engaged in a loved one's day-to-day care.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (19 miles away) Seattle-Tacoma International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Life Care Center of South Hill is an assisted living community located in Puyallup, WA. This community offers a wide range of amenities to ensure that residents have everything they need to live comfortably and enjoyably. Residents can take advantage of the beauty salon for all their grooming needs, as well as access to cable or satellite TV for entertainment. Community operated transportation is available for those who need assistance getting around, and there is a computer center where residents can stay connected and engaged.

The dining room at Life Care Center of South Hill provides restaurant-style dining, offering delicious meals prepared by the staff. The fitness room allows residents to stay active and maintain their physical well-being. The community also features a gaming room, small library, and outdoor space for recreational activities.

Housekeeping services are provided to keep the living spaces clean and tidy, and each resident has a fully furnished apartment with private bathrooms. Move-in coordination is available to help ease the transition into the community.

For care services, there is a 24-hour call system in place for any emergencies or assistance needed. The staff at Life Care Center of South Hill provide 24-hour supervision and offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and in the correct dosage.

The community also offers special dietary options for residents with specific needs or restrictions such as a diabetes diet. A mental wellness program is available to support residents' emotional well-being.

Life Care Center of South Hill strives to keep residents engaged and entertained with a variety of activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options,and hospitals,this assisted living community provides easy access to local amenities ensuring that residents have everything they need within reach. Overall,List Care Center of South Hill offers a comfortable and caring environment where residents can enjoy a fulfilling assisted living experience.

Nearby Places of Interest

Parks

  • Bradley Lake Park (0.5 miles)
  • Sunrise Park (4.5 miles)
  • Williams park (4.9 miles)
  • Tehaleh Playground (5.7 miles)
  • Allan Yorke City Park (5.9 miles)

Pharmacies

  • Walmart Pharmacy (0.5 miles)
  • Walgreens (1.3 miles)
  • Safeway Pharmacy (1.4 miles)
  • Rite Aid (1.8 miles)
  • Rite Aid (2 miles)
  • Fred Meyer Pharmacy (2.4 miles)
  • Walgreens (2.9 miles)

Physicians

  • Evergreen Children's Clinic (0.5 miles)
  • Franciscan Medical Clinic - Puyallup (0.5 miles)
  • Dedicated Women's Health Specialists (0.6 miles)
  • Michael W. Rausch, MD (0.6 miles)
  • Puyallup Endoscopy Center (0.6 miles)
  • Oussama Moussan, MD (0.6 miles)
  • Cascade Eye & Skin Centers (0.6 miles)

Hospitals

  • Multicare Medical Center (0.6 miles)
  • Multicare Health System (1.3 miles)

Restaurants

  • Ram Restaurant & Brewery (0.6 miles)
  • Black Angus Steakhouse (0.7 miles)
  • McDonald's (1 miles)
  • Chick-Fil-A (1 miles)
  • Taqueria El Rinconsito (1 miles)
  • Wendy's (1.1 miles)
  • Jack In The Box (1.3 miles)

Cafes

  • Panera Bread (0.8 miles)
  • Dutch Bros Coffee (1 miles)
  • Rivers Edge Cafe (3.1 miles)
  • Starbucks (3.4 miles)
  • Starbucks (5.9 miles)

Transportation

  • Sumner Station (3 miles)

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