Rainier Rehabilitation

Pros

• The facility was responsive to voiced concerns and assured family members that care would improve.
• Family members showed dedication by frequently visiting and monitoring their loved ones' well-being.
• The administrator was approachable, indicating a willingness to listen to feedback from families.
• The experience highlighted the importance of advocating for loved ones in care facilities.
• The family's commitment to sharing their experiences can help others make informed decisions about care options.

Cons

• The family member was frequently soaked in urine and feces during their stay at the facility.
• The lack of mouth care contributed to poor hygiene and dry skin.
• A wound developed within a week of admission and rapidly worsened due to inadequate care.
• Concerns voiced to the administration were met with empty assurances rather than genuine improvements in care.
• The family member was transferred to the hospital for sepsis, resulting from an untreated infection related to the wound.
• Sadly, the family member became too ill to recover and ultimately passed away.

Review

In recent weeks, a distressing account has surfaced regarding the care provided by a specific facility that has left family members reeling and questioning the standards of elderly and medical care. This narrative centers on a family member who was transferred to this facility, where it quickly became evident that the level of care fell drastically short of acceptable standards. The observations made during multiple visits illuminated a troubling environment where basic human dignity appeared compromised, raising serious concerns about the facility's commitment to its residents' well-being.

Upon visiting their loved one several times, family members noticed alarming signs of neglect and inadequate care. On more than one occasion, their relative was found soaked in urine and feces, an indication that necessary hygiene practices were not being adhered to consistently. This lack of attentiveness not only caused physical discomfort but also posed significant health risks for vulnerable individuals who rely on caregivers for assistance with bodily functions. Furthermore, other aspects of daily care appeared neglected; the relative displayed severely dry skin, and there was no evidence of regular mouth care being provided—practices that are fundamental in ensuring the overall health and comfort of any resident in such facilities.

The family's concerns escalated when they observed a wound developing within just one week of their relative's stay at the facility. This alarming situation prompted them to communicate repeatedly with staff members and even escalate their worries up to the administrator level. They were assured time and again that improvements would be made and that their loved one's conditions would be addressed promptly. However, these reassurances proved hollow as conditions continued to deteriorate rather than improve.

Tragically, it soon became clear that these promises did not translate into real change. The wound worsened over time instead of healing—a critical failure on the part of staff who should have been vigilant in monitoring such injuries and providing appropriate treatment. Without timely intervention or proper wound management protocols being enforced at the facility, what began as a manageable issue spiraled into a severe case requiring hospitalization.

The culmination of this lackadaisical approach to care came when the family member was transferred to a hospital after developing sepsis—an infection stemming directly from the untreated wound sustained during their stay at the facility. Sepsis is known for its rapid progression and high rate of complications; unfortunately, by this point, their loved one was too weak to mount an effective defense against this life-threatening condition.

Ultimately, despite all efforts made by family members—ranging from numerous visits to persistent complaints—their loved one succumbed to complications arising from inadequate medical attention and basic custodial neglect while in care. This heartrending outcome serves as both a personal tragedy for those involved and a cautionary tale about placing vulnerable individuals in facilities without thoroughly investigating their history or considering reviews from families who have previously entrusted them with care. Potential clients are urged to conduct diligent research into any assisted living or nursing home options available before making decisions that could profoundly impact their loved ones’ lives; checking historical performance metrics and reading honest reviews may save others from experiencing similar heartache.

This part of Puyallup, Washington, offers a variety of medical services with multiple physicians specializing in cancer treatment, spine health, pediatrics, and women's health within a short distance. The nearby Multicare Medical Center and other hospitals provide convenient access to healthcare facilities. There are also several dining options ranging from fast food chains like Jack In The Box and KFC to Greek cuisine at Giorgio's Greek Cafe. Additionally, pharmacies such as Safeway and Rite Aid are easily accessible for medication needs. Outdoor enthusiasts can enjoy parks like Bradley Lake Park and Sunrie Park for recreational activities. For those who enjoy cafes, Panera Bread and Dutch Bros Coffee are just a short drive away. Sumner Station provides transportation options for those looking to explore the surrounding areas without needing a car.

Physicians

• Northwest Medical Specialties (0.4 miles)
• Richard C Ostenson Cancer Center (0.4 miles)
• Tacoma Radiation Oncology Center, P.S. (0.4 miles)
• NeoSpine Pain & Spine Specialist's (0.4 miles)
• Pediatrician Specialty Practices (0.5 miles)
• Dedicated Women's Health Specialists (0.5 miles)
• South Sound Neurosurgery (0.5 miles)

Hospitals

• Multicare Medical Center (0.6 miles)
• Multicare Health System (0.7 miles)

Restaurants

• Jack In The Box (0.7 miles)
• Puerto Vallarta (0.8 miles)
• Taco Time NW (0.8 miles)
• Giorgio's Greek Cafe (0.8 miles)
• KFC (1 miles)
• Crockett's Public House (1 miles)
• McDonald's (1.1 miles)

Pharmacies

• Safeway Pharmacy (0.7 miles)
• Rite Aid (1 miles)
• Walmart Pharmacy (1.3 miles)
• Fred Meyer Pharmacy (1.6 miles)
• Walgreens (2.1 miles)
• Beall's Compounding Pharmacy (2.2 miles)
• Rite Aid (2.8 miles)

Parks

• Bradley Lake Park (1.3 miles)
• Sunrise Park (5.3 miles)
• Williams park (5.4 miles)
• Allan Yorke City Park (5.5 miles)
• Sunset Park (5.6 miles)
• Tehaleh Playground (5.9 miles)

Cafes

• Panera Bread (1.7 miles)
• Dutch Bros Coffee (1.8 miles)
• Rivers Edge Cafe (2.3 miles)
• Starbucks (4.3 miles)
• Dutch Bros Coffee (5.6 miles)
• Starbucks (5.8 miles)

Transportation

• Sumner Station (2.3 miles)