Information last verified:
138 West 2Nd Street, Port Angeles, WA 98362
For more information about senior living options: (844) 490-3973
The staff are professional and courteous. Dr. Orman is well educated and stays up-to-date with relevant information and technology. The clinic uses state-of-the-art equipment, and Dr. Orman takes time to explain scans and their significance. The staff are very attentive and polite. Angeles Vision staff are great and patients have full confidence in Dr. Van Orman with complex vision issues. Dr. Nivala is attentive and knowledgeable, answering questions and ensuring satisfaction. The staff know how to help with specific situations and take the time to listen. The staff are friendly and professional, helping patients find the right glasses. Dr. Van Orman is a true professional and the office is kind and helpful. The staff and doctor are extremely helpful and caring. Dr. Van Orman is thorough in exams, with updated equipment, and the team is kind and supportive. Dr. Van Orman provides prompt care and personal availability for emergencies. The clinic offers exceptional service and expertise with highly knowledgeable care providers and top equipment. Dr. Van Orman spends time educating patients and keeping up with the latest technology. The eye exam at Angeles Vision Clinic is very thorough, with explanations that are easy to understand.
One reviewer claims the staff humiliated a disabled mother for arriving late and refused all future care. The reviewer asserts the clinic discriminated against her based on Native American heritage and lack of insurance. They allege the clinic tried to bill her former insurance for services she hadn't even received. The reviewer describes being harassed by phone calls and texts about appointments, and calls the receptionist a "control freak." They say they would give zero stars if that option were available.This community is best suited for adults who want exceptionally thorough, education-forward eye care delivered by highly skilled clinicians and a supportive, personable staff. The doctors, especially Dr. Van Orman and colleagues, are repeatedly praised for taking time to explain findings, demonstrate with up-to-date imaging, and connect every detail to a clear plan. For anyone with complex vision issues, evolving prescriptions, or a history of dry eye and related concerns, the clinic’s commitment to long-form examinations and precise diagnostics makes it a natural choice. The practice also suits families that value a reliable, friendly environment where staff anticipate questions, keep you informed, and treat you like a partner in managing eye health rather than a quick transaction. In short, this is a home for patients who want depth, assurance, and continuity from a team that can be trusted over years of care.
There are obvious reasons some may want to consider alternatives. The most prominent caveat involves billing and insurance experiences. A subset of reviews notes miscommunications about eligibility, out-of-pocket costs, or insurance coverage, with some suggesting double-checking benefits before services. A particularly troubling account describes discriminatory treatment and aggressive billing behavior that left the patient frustrated and emotionally shaken. While that viewpoint is not universal, it signals a need for prospective patients to verify coverage, request written policies, and confirm price estimates in advance. For households operating on tight budgets or those navigating complex insurance arrangements, this is a legitimate factor to weigh against the clinic’s clinical strengths.
The major pros, superlative clinical care, receptiveness to patient questions, and state-of-the-art equipment, tend to offset the main cons for most families. The depth of examinations is repeatedly highlighted: lengthy, meticulous assessments, explanations of how findings relate to daily vision, and the use of advanced imaging for optic nerves, macula, and retina. The doctors’ dedication to patient education reduces uncertainty and builds confidence in prescriptions and treatment plans. Coupled with a courteous, attentive staff and efficient scheduling, the practice consistently earns trust from long-term patients who report stable, reliable outcomes over many years. When emergencies or urgent concerns arise, the clinicians respond promptly, underscoring a proactive, patient-centered approach that preserves vision and comfort.
Operationally, the experience blends warmth with competence. The eyewear department receives frequent praise for helpful staff who guide frame selection and ensure a prescription that fits both function and appearance. The team’s ability to coordinate care, LASIK follow-ups, ongoing refractive updates, or refractive-surgery-related questions, further enhances the value. The clinic’s imaging workflow, with clear demonstrations of what each scan shows and why it matters, empowers patients to participate actively in decisions about lenses, coatings, and contact lenses. Across dozens of visits, reviewers describe consistency: friendly introductions, patience, and a culture that makes visits feel practical rather than rushed. For seniors or busy families who want clarity and efficiency without sacrificing thoroughness, this balance is a distinctive strength.
Yet the negatives deserve frank attention because they bear directly on the decision-making calculus. A few reviewers flag experiences with scheduling friction, billing surprises, or perceived rigidity in appointment policies. One highly critical account alleges harassment and inappropriate criticism tied to a protected characteristic, underscoring the importance of a respectful, transparent environment. These reports, while not representative of the majority, illuminate real risks: the need for transparent cost estimates, clear written policies, and proactive communication in advance of services. Prospective patients should ask for a breakdown of anticipated charges, confirm what is covered by insurance, and request written guidance on any no-show or policy-related consequences to prevent a repeat of such distressing situations.
The practical takeaway for decision-making is straightforward. If the priority is access to extraordinary eye care, a trusted doctor who remains current with technology, and a staff culture that makes patients feel known and valued, this clinic stands out as a top option in Port Angeles. The value proposition rests on deep diagnostic capability, patient education, and a proven track record of compassionate, thorough care across years and across conditions. The occasional billing friction or policy ambiguity should be addressed up front: insist on written estimates, confirm coverage with the insurer, and clarify any negative service dynamics before engaging. In environments where care quality and long-term relationships matter most, the balance typically tips toward choosing this clinic, provided cost and policy clarity are secured.
In sum, this facility serves a clear audience: adults who demand precision and personal attention in eye care, with a strong likelihood of building a durable relationship with an expert team. Alternatives are worth exploring for families whose primary concern centers on cost predictability, or for anyone wary of billing disputes or rigid scheduling policies. The pros, the doctors’ meticulous exams, patient-centered explanations, and premier imaging, generally outweigh the cons for most patients, delivering a level of confidence and compatibility that few practices in the region rival. For those ready to verify benefits, prepare questions, and engage in collaborative decision-making, the path to outstanding vision care here is well illuminated.
19 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arlene Engel Home in Port Angeles, WA is a board and care home that offers a comfortable and supportive environment for seniors in need of assistance with daily living activities. Our fully furnished home provides all the amenities needed for a pleasant stay, including a dining room where delicious meals are served, a beautiful garden to enjoy outdoor space, and housekeeping services to ensure a clean and tidy living environment.
At Arlene Engel Home, we understand the importance of staying connected, which is why we offer telephone and Wi-Fi/high-speed internet access for residents to easily communicate with their loved ones. Our dedicated staff also provides move-in coordination to make the transition as smooth as possible.
Our caring team is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive the necessary medical attention. For those with diabetes or special dietary restrictions, our staff will provide specialized meal preparation and service.
Transportation is widely available at Arlene Engel Home. We arrange transportation for medical appointments and can help residents get to doctors' appointments conveniently. Additionally, our community is surrounded by various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals for easy accessibility to necessary resources.
To promote an active lifestyle among our residents, we offer scheduled daily activities. These activities aim to engage residents socially and mentally while providing entertainment and enjoyment throughout the day.
At Arlene Engel Home in Port Angeles, WA, we strive to create a warm and welcoming atmosphere where seniors can feel at home while receiving the necessary care they deserve.
Arlene Engel Home is located at 138 West 2Nd Street, Port Angeles, WA 98362 in Clallam County, Washington
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