Arlene Engel Home

138 West 2Nd Street, Port Angeles, WA 98362

For more information about senior living options: (844) 490-3973

4.7 from 67 reviews
5 stars
59
4 stars
3
3 stars
1
2 stars
0
1 stars
4

Assisted Living Board and Care Home

Overall Review of Arlene Engel Home

Pros

  • pro Dr. Van Orman is a true professional.
  • pro The staff and doctor are extremely helpful and caring.
  • pro Dr. Van Orman is very thorough in his exams and explanations.
  • pro He uses updated equipment for eye scans.
  • pro He and his team are always kind, helpful, and supportive.
  • pro He provided his personal cell phone number for emergencies.
  • pro Dr. Van Orman is very knowledgeable and kind.
  • pro The staff members are always cordial and helpful.
  • pro Dr. Nivala is an angel.
  • pro Angeles Vision Clinic is exceptional in service and expertise.
  • pro The care providers are exceedingly knowledgeable with high-end equipment.
  • pro The clinic keeps up with the latest technology.
  • pro The staff are friendly, professional, and thorough.
  • pro The clinic goes the extra mile to ensure the best eye care.
  • pro The selection of eyeglasses is large.

Cons

  • pro A reviewer claimed staff left her in tears and humiliated her by forcing her stroller into a small closet.
  • pro The reviewer alleged the front desk attacked her parenting and falsely claimed a "history of no-shows."
  • pro They asserted discrimination based on Native American heritage and lack of insurance.
  • pro They claimed the clinic attempted to bill her former insurance for services not provided.
  • pro They described persistent, harassing calls and texts about appointments, labeling the receptionist as controlling.
  • pro They stated the clinic prioritizes money over patient care and gave zero stars.

Review

Angeles Vision Clinic and its team come across in these reviews as a highly regarded eye care practice that many patients return to year after year. The dominant sentiment is one of gratitude and trust: patients describe the doctors as true professionals, the staff as consistently kind and supportive, and the overall experience as thorough, informative, and reassuring. Across multiple visits, people emphasize that they feel heard, understood, and well cared for, which has earned the clinic strong loyalty from longtime patients and new ones alike.

A recurring theme is the thoroughness and expertise of Dr. Van Orman. Reviewers repeatedly note that he takes ample time during examinations, explains findings in clear terms, and stays current with the latest diagnostic methods. He is praised for his careful attention to detail and for using updated equipment to scan critical areas of eye health, including the optic nerves, macula, and retina. Patients appreciate the way he presents options and helps them understand their individual eye health and vision plans. The staff accompanying these visits are described as equally cordial, helpful, and supportive, contributing to a smooth and informative experience.

The clinic's willingness to go above and beyond in emergencies also stands out. One patient recounts a painful cornea tear linked to dry eye and notes that Dr. Van Orman offered his personal cell phone for weekend emergencies and even came in on a Sunday when the patient had sudden vision difficulties. Such gestures are cited as building lasting confidence and loyalty to the doctor and the practice. This level of accessibility and commitment to patient well-being is highlighted by several reviewers as a key factor in their positive perception of the clinic.

Dr. Nivala is singled out by at least one reviewer as "an angel from up above," underscoring that the clinic's strengths extend beyond Dr. Van Orman. The overarching impression is that Angeles Vision Clinic combines high-level expertise with compassionate care. Reviewers frequently mention how well-equipped the clinic is for a range of eye health concerns, including dry eye management, and how promptly patients can be seen when issues arise.

The experience of being a patient at Angeles Vision Clinic is described as consistently positive by many. One reviewer calls the most comprehensive eye exam they have ever had, commending the doctor for presenting minute details about the eye's health and for thoroughly explaining what was found and what it means. There are repeated notes about the clear explanations, informative discussions about treatment options, and a sense of personalized care that makes patients feel well taken care of. The staff is often described as friendly and professional, with patients appreciating how approachable and easy-to-understand the explanations are.

Several reviews highlight the practical side of the clinic experience: efficient check-ins, straightforward explanations of prescriptions and insurance matters, and a welcoming atmosphere where both the patient and their family members feel comfortable. Families with young children are mentioned positively, with reviewers noting a supportive environment and a sense of joy and teamwork among the staff even when the clinic is busy. The level of patient education - where patients leave feeling more knowledgeable about their eye health and the reasoning behind recommendations - is a common thread that appears across multiple accounts.

Amid the overwhelmingly positive feedback, there is one notably negative account that stands apart. It describes a distressing interaction involving a friend who was treated poorly regarding scheduling and policy enforcement, including allegations of a no-show policy being used in a way that disadvantaged a mother with young children. The reviewer claims the staff created uncomfortable situations, including moving the person into a cramped closet, pressed the family about attendance, and even engaged in behavior described as harassing and discriminatory. The account also raises concerns about billing practices and insurance handling. This review ends with a strong statement about experiencing humiliation and a refusal of care, suggesting a "ZERO STARS" sentiment in contrast to the majority of positive experiences shared elsewhere. It is important to note that this is an outlier within the pool of reviews and presents a perspective that contrasts sharply with the broader pattern of praise.

Taken together, the reviews portray Angeles Vision Clinic as a place where expertise, modern diagnostic capabilities, and patient-centered care converge. The majority of patients emphasize Dr. Van Orman's thoroughness, the supportive and friendly demeanor of the staff, and the clinic's responsiveness to urgent eye health needs. They express high confidence in the care they receive, often recounting long-term loyalty and enthusiastic recommendations. While a single negative account describes a troubling incident, the prevailing narrative across most reviews is one of exceptional care, clear communication, and a commitment to helping patients see clearly and live well.

Features

Housing

  • 19 resident community capacity 19 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Arlene Engel Home in Port Angeles, WA is a board and care home that offers a comfortable and supportive environment for seniors in need of assistance with daily living activities. Our fully furnished home provides all the amenities needed for a pleasant stay, including a dining room where delicious meals are served, a beautiful garden to enjoy outdoor space, and housekeeping services to ensure a clean and tidy living environment.

At Arlene Engel Home, we understand the importance of staying connected, which is why we offer telephone and Wi-Fi/high-speed internet access for residents to easily communicate with their loved ones. Our dedicated staff also provides move-in coordination to make the transition as smooth as possible.

Our caring team is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive the necessary medical attention. For those with diabetes or special dietary restrictions, our staff will provide specialized meal preparation and service.

Transportation is widely available at Arlene Engel Home. We arrange transportation for medical appointments and can help residents get to doctors' appointments conveniently. Additionally, our community is surrounded by various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals for easy accessibility to necessary resources.

To promote an active lifestyle among our residents, we offer scheduled daily activities. These activities aim to engage residents socially and mentally while providing entertainment and enjoyment throughout the day.

At Arlene Engel Home in Port Angeles, WA, we strive to create a warm and welcoming atmosphere where seniors can feel at home while receiving the necessary care they deserve.

Nearby Places of Interest

Cafes

  • Easy Street Coffee and Tea House (0.1 miles)
  • Veela Cafe (0.1 miles)
  • Starbucks (0.2 miles)
  • Lola's Cafe (0.2 miles)
  • The Coffee Box (0.3 miles)
  • Shirley's Cafe (0.3 miles)
  • Lincoln Street Coffee Pot (0.5 miles)

Restaurants

  • Next Door Gastropub (0.1 miles)
  • First Street Haven (0.1 miles)
  • New Day Eatery (0.2 miles)
  • Bourbon West (0.2 miles)
  • New Moon Craft Tavern (0.2 miles)
  • Dynasty Chinese Restaurant (0.2 miles)
  • Little Devil's Lunchbox (0.2 miles)

Physicians

  • North Olympic Healthcare Network (0.2 miles)
  • Wellspring Family Medicine (0.4 miles)
  • Kanters David J Arnp (0.7 miles)
  • Haworth Todd D DDS (0.9 miles)
  • Peninsula Children's Clinic (0.9 miles)
  • Bensen, Carleen - Olympic Medical Center Physical Urology (1 miles)
  • The Women's Clinic (1 miles)

Transportation

  • Gateway Transit Center (0.2 miles)
  • U-Haul (0.3 miles)
  • Northwest Cabs (0.5 miles)
  • U-Haul Neighborhood Dealer (2 miles)
  • U-Haul (4.3 miles)
  • U-Haul (9.6 miles)

Pharmacies

  • Rite Aid (0.4 miles)
  • Jim's Pharmacy (0.5 miles)
  • Walgreens (1 miles)
  • Rite Aid (1.8 miles)
  • Walmart Pharmacy (3.5 miles)
  • Rite Aid (15.1 miles)

Hospitals

  • Olympic Medical Center (0.5 miles)
  • Clallam County Public Hosp District (0.6 miles)
  • Clallam County Public Hospital District Port Angeles (0.8 miles)
  • Virginia Mason Internal Medicine (1 miles)
  • Clallam County PhD # 2 (1 miles)
  • Olympic Memorial Hospital (1 miles)
  • Obotech (6.5 miles)

Places of Worship

  • Queen of Angels School (0.6 miles)
  • Holy Trinity Lutheran Church ELCA (1 miles)
  • Harbor of Hope Foursquare Church (1.4 miles)
  • Sequim Valley Foursquare Church (14.5 miles)

Parks

  • Francis Street Park (0.9 miles)
  • Elks Playfield (0.9 miles)
  • Elks Memorial Park (0.9 miles)
  • Hurricane Ridge (1.2 miles)
  • Shane Park (1.3 miles)
  • Lincoln Park (1.9 miles)
  • Olympic Natl Park (10.2 miles)

Frequently Asked Questions

Where is Arlene Engel Home?

Nearby Communities

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