Creekside Continuing Care Community

Pros

• The staff at Creekside Continuing Care Community are consistently described as friendly, attentive, and responsive to the needs of residents and their families.
• Residents enjoy the variety of activities available, including themed parties, games, and outings that promote social engagement.
• Many families appreciate the cleanliness and beauty of the facility, noting its bright decor and well-maintained gardens.
• The food provided is generally considered good to above average, with multiple dining options and flexible hours noted by residents.
• Several reviewers commend the effective communication from the marketing team and staff during the admission process, helping families feel supported in making transitions.
• The apartments are spacious compared to other facilities visited, offering comfort for residents.
• Families report a strong sense of community among staff and residents, creating a welcoming atmosphere that feels like home.
• Overall satisfaction with care received is expressed by numerous families who feel their loved ones are well cared for at Creekside.

Cons

• The food is not great and sometimes doesn't even arrive in the residents' rooms.
• There have been issues with medication changes ordered by Hospice, and caregivers often fail to remove soiled linens or return marked laundry.
• Residents have experienced overcharging for services that were initially needed, with a lack of staff available for reassessing needs for months.
• The facility requires updates, such as paint and gutter repairs, which appear neglected.
• Communication with families regarding emergencies has been poor, with staff calling ambulances without notifying them first.
• Some staff members have been reported as rude, creating mixed experiences in terms of assistance and care.
• There seem to be limited activities available for residents to participate in compared to other facilities.
• Maintenance issues take a long time to address despite the aging appearance of the community.
• The assisted living apartments are considered too small for two people, which was a common complaint across multiple facilities visited.

Review

The reviews for Creekside Continuing Care Community present a diverse range of experiences, showcasing both commendable aspects and significant concerns. As families consider placing their loved ones in such facilities, understanding the duality of opinions can help in making informed decisions about care options available.

On one side of the spectrum, several families expressed satisfaction with Creekside’s staff and overall environment. Many highlighted the friendly demeanor, attentiveness, and commitment exhibited by caregivers. For instance, residents reported that staff members got to know individual needs quickly and were proactive in providing personal care. Activities offered at the facility received praise as well; common events like themed parties, exercise classes, and outings are organized regularly, helping maintain engagement among residents. The spacious apartments compared favorably to other communities visited, and family members appreciated amenities such as dining options with flexible hours as well as various recreational facilities including a library and movie theater. These elements contribute positively to the residents' quality of life.

However, contrasting experiences have emerged from some families who faced troubling situations concerning care management and operational efficiencies within the community. Issues regarding food service frequently surfaced; some reviews mentioned that meals were inconsistent in quality or failed to arrive entirely at times. Complaints about outdated facilities also emerged—some families noted a need for maintenance work like painting or gutter repairs that seemed neglected despite regular fees paid for living expenses. Other complaints included communication lapses between staff and family members about medical changes ordered by hospice services or emergencies involving loved ones without prior notice given to relatives.

One family recounted an experience that involved overcharging for unnecessary services initially needed but saw little follow-up on the reassessment of those needs afterward. After deciding to move their loved one out due to dissatisfaction with care standards, they eventually received a refund but emphasized their decision against recommending this facility based on their experience. This sentiment resonated strongly with others who dealt with challenges related to staffing shortages—particularly during weekends—which affected responsiveness to resident needs.

In contrast to these grievances stood positive testimonials praising Creekside's warm atmosphere created by dedicated staff interactions with residents. One review pointed out how grateful they were for caring employees who became almost like family during challenging transition phases into memory care living arrangements. A marketing representative's willingness to provide thorough guidance throughout the selection process reinforced this positive view amongst satisfied families looking for adequate placements for elderly relatives.

Nevertheless, despite many positives identified in reviews praising employee dedication and community amenities, there seems to be a consensus around an urgent need for better communication systems within Creekside—from monitoring medical transitions more effectively to ensuring that basic tasks such as room cleaning are performed reliably without delays. It is evident from varying accounts that while some aspects shine brightly through glowing remarks—the potential shortcomings might require immediate attention from management if they hope to uphold their reputation amidst rising competition among continuing-care communities.

Overall impressions suggest people must approach Creekside with caution: balancing both its strengths—with welcoming staff and adequate engagement opportunities—against significant operational shortcomings experienced by others could mean that potential residents either thrive here or face unnecessary struggles depending on individual scenarios presented upon arrival.

This part of Burlington, Washington offers a convenient and diverse array of amenities for seniors looking for a comfortable living environment. With several cafes, restaurants, pharmacies, and physicians within close proximity, residents can easily access the services they need on a daily basis. The presence of parks and theaters also provides opportunities for recreation and entertainment. Additionally, the availability of transportation options such as the airport shuttle and nearby train station makes it easy for seniors to travel within the area. For medical care, there are multiple hospitals and clinics nearby, ensuring residents have access to quality healthcare services. Places of worship are also located in the area for those seeking spiritual fulfillment. Overall, this neighborhood in Burlington offers a well-rounded community with a range of resources to support senior living needs.

Cafes

• Valley Grind Espresso (0.3 miles)
• Starbucks (0.3 miles)
• Whidbey Coffee (0.5 miles)
• Starbucks (0.7 miles)
• Bigfoot Java (0.7 miles)
• Panera Bread (0.8 miles)
• Billy's Cafe (0.8 miles)

Restaurants

• Taste Of Thai By Wipa (0.3 miles)
• Popeyes Louisiana Kitchen (0.3 miles)
• Taco Bell (0.4 miles)
• MOD Pizza (0.6 miles)
• Wendy's (0.6 miles)
• Sports Keg Grill (0.7 miles)
• McDonald's (0.8 miles)

Transportation

• Burlington Airport Shuttle (0.4 miles)
• Yellow Cab (2 miles)
• Skagit Station (3.2 miles)

Parks

• Skagit River Park (0.5 miles)
• Skagit Valley Playing Fields (2 miles)
• Bakerview Park (2.7 miles)
• Lions Park (2.7 miles)
• Bingham City Park (5 miles)

Theaters

• AMC Cascade Mall 14 (0.5 miles)

Pharmacies

• Makers Compounding Pharmacy (0.5 miles)
• Haggen Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Pye-Barker Fire & Safety (0.8 miles)
• Rite Aid (2.1 miles)
• Hilltop Pharmacy (2.9 miles)
• Haggen Pharmacy (3 miles)

Physicians

• Quick Care Clinic (0.6 miles)
• RejuvenationMD - Dr Tianna Tsitsis (0.8 miles)
• Vitreoretinal Associates (0.8 miles)
• Burlington Family Practice (0.9 miles)
• Samuel Wilson, DO (1.6 miles)
• Skagit Regional Clinics (1.6 miles)
• Cascade Facial Surgery & Aesthetics (2 miles)

Places of Worship

• First Baptist Church (0.8 miles)
• Jehovah's Witnesses (1.6 miles)
• Second Mile Mount Vernon (3.3 miles)

Hospitals

• Care Center (3.1 miles)
• Public Hospital District 1 Skagit County (3.2 miles)
• PeaceHealth United General Hospital (3.3 miles)