Green Valley Manor

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  • Interior

    A meeting room with tables and chairs, featuring a whiteboard and wood floors.

  • Living Room

    Cozy living room with wood paneling and a comfortable seating arrangement.

  • Bedroom

    A modestly furnished bedroom with two single beds and a piece of art on the wall.

  • Dining

    A cozy rustic dining room with a wooden table, chairs, and a stone fireplace.

  • Fireplace

    A cozy dining area with a wooden table, chairs, and a stone fireplace, featuring rustic decor and indoor plants.

  • Bathroom

    An accessible bathroom with a whirlpool bathtub and handrails.

  • Painting

    A cozy bedroom featuring two single beds with white bedspreads, a nightstand with a lamp and decorative items, and a painting on the wall.

  • Exercise Equipment

    A clean, well-lit gym featuring various fitness equipment including an exercise bike and weight machine.

  • Swimming Pool

    An indoor therapy pool with a tiled floor and natural lighting.

  • Rehabilitation

    An indoor therapy pool designed for rehabilitation and water exercises.

Green Valley Manor

1011 Pennsylvania Avenue, Winchester, VA 22601

For more information about senior living options: (844) 490-3973

3 from 12 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 stars
6

Assisted Living

Overall Review of Green Valley Manor

Pros

    Cons

    • pro The reviewer states the facility lacks activities and harbors harassment by upper staff.
    • pro The review notes that contacting the reviewer's brother would cause problems with facility management.
    • pro The reviewer says they were prevented from seeing the brother after attempting to move him to another facility.
    • pro He reports harassment by Patty, who runs the place.
    • pro He is not allowed to speak to doctors alone, preventing him from conveying how he is treated.
    • pro There is a recording indicating he would be put in isolation if he complains about Patty's intimidation.
    • pro Another woman alleged similar intimidation, with staff circling around her and silencing her.
    • pro The sheriff's department reported complaints of understaffing at the facility.
    • pro The facility is not as advertised, with fake photos and nonexistent activities.
    • pro A prospective employee found the place dirty, including the floors and the staff bathroom, and observed a nasty attitude from the main office staff.
    • pro Ken and Kristian allege that staff bleached their son's clothes and failed to provide promised replacement payments or responses.

    Review

    A cluster of reviews paints a troubling picture of this facility, with complaints that span resident care, staff conduct, and the overall environment. The most persistent and alarming themes center on harassment and intimidation by upper-level staff, with specific claims that someone named Patty runs the place and that residents and their families fear retaliation if they speak up. One reader says that if a family member tries to communicate with the resident about his care, it could become a problem with management, and there are reports that attempts to relocate a family member were met with the facility cutting off visitations. In another account, the resident alleges harassment by Patty, and there are mentions of a specific warning that the resident would be placed in isolation if he complained. Other visitors describe witnessing intimidation of another woman, with bystander accounts indicating that attendants or staff moved in and discouraged them from speaking up. The sheriff's department is cited as having complaints about insufficient staff at the facility, reinforcing a sense that safety and oversight concerns are not isolated anecdotes.

    Beyond the management tensions, reviewers challenge the facility's representation and everyday operations. A number of people question the advertising, arguing that photos portraying activities are fake and that the promised range of activities does not exist in reality. Several reviewers urge potential visitors to think twice about bringing someone they care about to this place, suggesting that the reality does not live up to what was marketed. The sentiment is that the facility is not only underdelivering on program quality but also misrepresenting its offerings in ways that could mislead families seeking care or employment.

    From a prospective employee's viewpoint, the place earns a negative impression as well. One reviewer who visited for an interview describes the environment as a "dump" and recounts a strongly unprofessional demeanor from the front office staff. They report overhearing an administrator telling an employee to "shut up," and they note that the employee appeared unfazed by the situation. The critic describes dirty floors and a dirty staff bathroom, concluding with a firm thumbs-down about the overall condition of the facility and workplace culture. This perspective adds to the sense of systemic neglect that other reviews allege, extending concerns beyond resident care to include basic cleanliness and professional behavior.

    There is also a specific grievance that centers on property damage and promises of restitution. A family member recounts that staff allegedly bleached his son's clothes in September 2019 and that the facility had promised to replace them. As of January 26, 2020, the replacement had not been provided, and attempts to contact the responsible parties had gone unanswered. The combination of damage, broken promises, and lack of clear communication about compensation compounds the distress expressed by families who trusted the facility with their loved ones.

    Interwoven through these accounts are standalone notes that add texture to the overall narrative. One reviewer includes a biblical verse, Luke 6:29, seemingly echoing the moral weight of the complaint and the idea of responding to mistreatment with a particular ethical stance. Another line states simply, "I'm the cook there," suggesting that someone with a direct stake in the facility's operations offered a perspective or defense within the same discourse. While these elements do not provide technical evidence, they underscore the intensity of emotion and the sense of conflict among people connected to the facility.

    Taken together, the reviews suggest a constellation of serious concerns about resident rights, safety, and daily living conditions, as well as about management behavior and accountability. The claims span harassment and intimidation, restricted communication during medical or administrative interactions, and a perception that the facility exaggerates its offerings while failing to deliver basic care and maintenance. Although the posts do not provide independent verification, the frequency and specificity of the allegations - including interactions with the sheriff's department and documentation like recordings and written promises - create a compelling call for closer scrutiny by regulators, prospective families, and oversight bodies.

    Features

    Housing

    • 54 resident community capacity 54 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Green Valley Manor is an assisted living community located in Winchester, VA. Our top priority is providing a comfortable and safe environment for our residents. With amenities such as air-conditioning, cable or satellite TV, and Wi-Fi/high-speed internet, we ensure that our residents have everything they need to stay connected and comfortable.

    For those who enjoy staying active and socializing, we offer a variety of amenities including a fitness room, gaming room, and small library. Our community also provides opportunities for residents to engage in devotional services off-site and participate in community-sponsored activities.

    At Green Valley Manor, we understand the importance of nutritious meals. That's why we offer restaurant-style dining with special dietary restrictions taken into consideration. Our professional staff takes care of meal preparation and service to ensure that residents receive delicious and healthy meals each day.

    In terms of care services, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also assist with medication management and offer diabetes diets for those who require it.

    Located conveniently near two cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Green Valley Manor provides easy access to essential amenities outside of our community.

    We pride ourselves on creating a welcoming environment where our residents can feel at home while receiving the care they need. Come visit Green Valley Manor today and see why we are a trusted assisted living community in Winchester.

    Nearby Places of Interest

    This part of Winchester, Virginia offers a convenient and bustling neighborhood with a variety of amenities within close proximity. From popular fast food options like McDonald's and Popeyes Louisiana Kitchen to more upscale dining at Piccadillys Public House, residents have a range of choices for dining out. Additionally, there are several pharmacies nearby for easy access to medication and healthcare needs. The area is also well-equipped with medical facilities such as the Valley Health System and Winchester Rehabilitation Center, ensuring quality healthcare services for seniors. Places of worship like Grace Evangelical Lutheran Church and Sacred Heart Catholic Church offer spiritual support and community engagement opportunities. For recreational activities, residents can enjoy parks like Jim Barnett Park and Winchester Dog Park for outdoor relaxation. Overall, this part of Winchester provides a vibrant and convenient environment for senior living with access to essential services and amenities.

    Restaurants

    • Backseat Bar & Grill (0.7 miles)
    • McDonald's (1 miles)
    • Popeyes Louisiana Kitchen (1 miles)
    • Arby's (1.2 miles)
    • Burger King (1.2 miles)
    • Piccadillys Public House (1.2 miles)
    • Domino's Pizza (1.3 miles)

    Pharmacies

    • CVS Pharmacy (0.9 miles)
    • Walgreens (1.3 miles)
    • CVS Pharmacy (1.4 miles)
    • Epic Pharmacies (1.6 miles)
    • Martin's Pharmacy (1.8 miles)
    • CVS Pharmacy (1.8 miles)
    • Good Neighbor Pharmacy (1.9 miles)

    Physicians

    • Center for Integrative Medicine - Tracy Johnston, MD (1.1 miles)
    • Preventive Women's Health (1.1 miles)
    • Winchester Imaging (1.1 miles)
    • Winchester Open MRI (1.1 miles)
    • Dr. HARVINDER JAGAIT, MD (1.1 miles)
    • Winchester Radiologists (1.1 miles)
    • Selma Medical Associates (1.3 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (1.4 miles)
    • Grace Evangelical Lutheran Church (1.4 miles)
    • Catholic Church Sacred Heart (1.9 miles)

    Hospitals

    • Winchester Rehabilitation Center (1.6 miles)
    • Valley Health System (1.8 miles)
    • Winchester Labor And Dilvery (1.9 miles)

    Cafes

    • Starbucks (1.9 miles)
    • Starbucks (2.6 miles)

    Parks

    • Jim Barnett Park (1.9 miles)
    • Winchester Dog Park (1.9 miles)

    Frequently Asked Questions

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