Evergreen Health And Rehab
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380 Millwood Avenue, Winchester, VA 22601
For more information about senior living options: (844) 490-3973
The nursing and therapy staff at Evergreen Rehab were warm, caring, and responsive to the needs of patients during their rehabilitation stay. The overall facility and patient rooms are described as clean and comfortable, with staff interacting well with residents. One reviewer expressed appreciation for the kindness of the caregivers who helped their loved one during their stay. A family member noted that their mom had developed friendships with some of the staff members on Facebook after her stay, highlighting a strong rapport. Another review stated that Evergreen provided a nice space for older adults, contributing to a positive environment for residents. Many reviews recognized the dedication and compassion shown by certain staff members in providing care to patients.
The facility is described as very dirty, with specific incidents of blood left on a family member's bed. A family member reported experiencing pressure sores and inadequate response times to calls for assistance. Staff members often behaved dismissively, rolling their eyes or yelling at family members when they sought help. Communication among staff members was noted to be poor, leading to delays in care. Many residents appeared isolated in their rooms with little activity going on within the facility. The food served was consistently rated as terrible, causing some residents to refuse to eat without outside assistance. One reviewer expressed disappointment in the overall quality of care following a loved one’s decline after a stroke, indicating frustration with staff battles over her family member's care. A family member reported that the nursing staff often seemed put out by their responsibilities and were frequently found smoking outside rather than attending to patients' needs.Evergreen Rehabilitation has elicited a range of experiences from families whose loved ones have received care at this facility. While there are commendable instances of compassionate and effective treatment, particularly noted in the cases of specific staff members, there are also significant concerns regarding the overall quality of care, cleanliness, and communication within the establishment.
On one hand, some families express deep gratitude for the exceptional care their loved ones received. For instance, one reviewer highlighted the attentive approach of staff members like Heather, Roma, and Jean on Wing #2, emphasizing how wonderful they were to their mother throughout her rehabilitation journey. Similarly, another account praised the nursing and therapy staff for being warm and responsive to a patient's needs during recovery from hip surgery. Positive interactions with caregivers seemed to foster relationships that extended beyond professional borders; one patient even became Facebook friends with some staff members due to their kindness.
Conversely, multiple reviews voiced serious dissatisfaction with Evergreen Rehabilitation's handling of critical situations and general facility conditions. One reviewer recounted harrowing experiences surrounding their father's care during his final days in the nursing home. They detailed an agonizing five-day wait for a death certificate—a delay attributed to various excuses from the facility—which ultimately left them unable to proceed with timely cremation services. This family member expressed heartbreak over their father's deterioration while under care in what they described as an environment where staff members spoke down to both patients and family alike.
Additionally, cleanliness appears to be a recurrent theme among negative reviews. A family member shared disheartening observations about unsanitary conditions within the facility; blood was allegedly found on bed handles upon their loved one's arrival—indicative of inadequate hygiene protocols. The situation deteriorated further when another family member reported witnessing pressure sores develop on their relative due to insufficient attention from caregivers after suffering a stroke. Complaints about dirty conditions reflect poorly on management’s responsibility for maintaining hygiene standards essential for patient safety.
Communication—or lack thereof—has been a constant challenge cited by several reviewers as well. Families reported poor responsiveness when seeking assistance or information regarding patient needs; instances included long waits for help in urgent matters such as bathroom assistance and inadequate communication between departments that left families feeling frustrated and unheard. Additionally, one review mentioned that nurses were often observed outside smoking rather than attending to duties inside—further contributing to delays in care delivery.
Amidst these troubling reports lies another perspective that appreciates Evergreen Rehabilitation's potential through its occupational therapy (OT), physical therapy (PT), and speech-language pathology (SLP) teams. Many reviews acknowledged that these specialized departments provided quality service aimed at enhancing recovery outcomes following surgeries or other health setbacks. However, concerns still lingered regarding how effectively these therapies were implemented given broader systemic issues present within the facility.
In conclusion, Evergreen Rehabilitation leaves an impression marked by stark contrasts—while some staff have shown tremendous dedication and provided exemplary support to patients needing rehabilitation services or end-of-life care, systemic flaws remain evident in terms of cleanliness standards and effective communication that severely impact resident experiences negatively. Prospective residents' families are urged to conduct thorough research before making decisions about placement in facilities like Evergreen Rehab so they can better advocate for loved ones amid ongoing challenges faced across various healthcare environments today.
176 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Evergreen Health and Rehab in Winchester, VA is a vibrant assisted living community that offers comprehensive care services and an array of amenities to enhance the well-being and comfort of its residents.
Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their fully furnished rooms, and transportation provided by the community for various needs. The computer center allows residents to stay connected with their loved ones, while the small library provides a cozy space for reading and quiet reflection.
With a focus on nutrition and wellness, Evergreen Health and Rehab features a dining room offering restaurant-style meals that cater to special dietary restrictions. Additionally, assistance with daily activities such as bathing, dressing, and transfers are readily available along with 24-hour supervision and a 24-hour call system for peace of mind.
The community values residents' engagement and entertainment, providing a gaming room, fitness room for exercise programs, and opportunities for resident-run activities. Planned day trips allow residents to explore nearby attractions while concierge services take care of any additional needs.
The convenient location of Evergreen Health and Rehab ensures easy access to essential amenities within close proximity. With three cafes, two parks, twelve pharmacies, thirty-six physicians' offices nearby, residents have ample options for leisurely outings or medical appointments. There are also forty-one restaurants nearby catering to diverse culinary preferences along with places of worship for spiritual connections. In case of any emergencies or medical needs, there is one hospital just a short distance away.
Overall, Evergreen Health and Rehab in Winchester, VA fosters an inclusive community where individuals can enjoy personalized care services amidst numerous amenities while being conveniently located near essential resources.
This part of Winchester, Virginia offers a convenient and diverse range of amenities for senior living. In close proximity, there are various restaurants to satisfy different tastes, along with reputable physicians and pharmacies for healthcare needs. Additionally, there are cafes for socializing and parks for leisurely strolls or outdoor activities. The nearby theaters provide entertainment options, and places of worship offer spiritual support within the community. The presence of Winchester Rehabilitation Center ensures access to quality medical care if needed. Overall, this area provides a well-rounded environment that caters to the needs and interests of seniors looking for a comfortable and engaging place to live.
Evergreen Health And Rehab is located at 380 Millwood Avenue, Winchester, VA 22601 in Winchester city, Virginia
Evergreen Health And Rehab on seniors.fyi includes 11 photos including images showing interior, landscaping, grass, architecture, bedroom, healthcare, building, exterior, and more.
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