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Evergreen Health And Rehab in Winchester, VA

Evergreen Health And Rehab is a nursing home community in Winchester, VA.

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Evergreen Health And Rehab in Winchester, VA

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  • Interior

    A serene hospital room equipped with a patient bed and a cozy atmosphere.

  • Decor

    A cozy living room corner featuring a decorative fireplace, artwork, and plants.

  • Building

    A welcoming exterior view of a modern building surrounded by greenery.

  • Architecture

    A view of a building with a parking lot, featuring various vehicles and a backdrop of a cloudy sky.

  • Bedroom

    A close-up view of a hospital bed and surrounding medical equipment.

  • Windows

    A cozy lobby area featuring elegant furnishings and natural light.

  • Landscaping

    A serene outdoor pavilion surrounded by lush gardens and vibrant greenery.

  • Kitchen

    A gray trash can sits on a wooden floor, with some waste visible inside.

  • Healthcare

    A physical therapist assists an elderly woman during a rehabilitation session.

380 Millwood Avenue, Winchester, VA 22601

To contact a resident: (540) 667-7010

For more information about senior living options: (866) 208-4318

3.6 from 110 reviews
5 stars
58
4 stars
13
3 stars
5
2 stars
5
1 stars
29

Overall Review of Evergreen Health And Rehab

differentiator 18 reviews mention this

Therapy stands out

Rehabilitation therapy is repeatedly described as the strongest part of the experience.

Several residents and families highlight physical therapy as supportive and effective, including progress with strength and walking. Reviews also mention dedicated therapy teams and frequent work sessions, with some families calling out positive interactions with PT, OT, and speech services. A recurring contrast is that other day-to-day areas were criticized, while therapy staff were often described as helpful and engaged.

common 26 reviews mention this

Staff support is mixed

Families often describe staff as kind and responsive, with some notable complaints about inconsistencies.

Many reviews praise nurses, CNAs, and other caregivers as welcoming, caring, and attentive to needs, sometimes including help with medications, call lights, and day-to-day support. At the same time, other reviews describe issues like delayed responses, dismissive behavior, and problems during nights or specific units. A few commenters also mention staff being friendly while still reporting concerns about care execution, supplies, or coordination.

caveat 14 reviews mention this

Cleaning and upkeep vary

Cleanliness and room upkeep are a recurring concern in reviews.

Some residents and visitors describe rooms as clean and well kept, including praise for cleanliness and overall appearance. However, multiple reviews report unclean conditions such as dirty rooms, lingering odors, insects, and laundry or sanitation problems. Several negative reviews connect the upkeep issues to discomfort and to difficulty getting timely help, particularly around personal care and bed areas.

caveat 17 reviews mention this

Food quality draws criticism

Food quality is inconsistent, with many comments calling it unappetizing.

A number of reviews mention meals positively, including residents who enjoyed the food or said it was on point. Others describe the kitchen service as poor, with complaints ranging from meals being horrible or served cold to problems following dietary preferences. Even in reviews that praise therapy and staff, food is frequently singled out as needing improvement.

common 7 reviews mention this

Activities and outdoor spaces help

Activities and outdoor time are described as a helpful part of daily life for some residents.

Reviews mention scheduled daily activities, games, and an activities team that tries to interact with residents. Several families also describe access to outdoor areas like gardens or patios for strolls and sitting outside. While some reviews say there are not enough activities, the overall theme is that engagement options are present and can make stays feel more normal.

caveat 12 reviews mention this

Care communication can break down

Communication with families and discharge coordination is described as uneven in reviews.

Some families report being kept informed, receiving updates, and getting help coordinating transitions back home, including issues being handled promptly by specific staff members. Other reviews describe difficulty reaching staff, limited responsiveness, and breakdowns around billing, social services, and release or discharge. A few commenters connect these communication failures to delays or worsening conditions, particularly when concerns were raised.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 176 resident community capacity 176 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Winchester, Virginia offers a convenient and diverse range of amenities for senior living. In close proximity, there are various restaurants to satisfy different tastes, along with reputable physicians and pharmacies for healthcare needs. Additionally, there are cafes for socializing and parks for leisurely strolls or outdoor activities. The nearby theaters provide entertainment options, and places of worship offer spiritual support within the community. The presence of Winchester Rehabilitation Center ensures access to quality medical care if needed. Overall, this area provides a well-rounded environment that caters to the needs and interests of seniors looking for a comfortable and engaging place to live.

Restaurants

  • Taco Bell (0.4 miles)
  • McDonald's (0.4 miles)
  • McDonald's (0.5 miles)
  • Jersey Mike's (0.5 miles)
  • Zaxby's (0.5 miles)
  • 50/50 Taphouse (0.7 miles)
  • Cork Street Tavern (0.7 miles)

Physicians

  • Ear Nose & Throat Clinic (0.4 miles)
  • Valley Health Urgent Care (0.6 miles)
  • Asthma & Allergy Center of the Northern Shenandoah Valley In (0.6 miles)
  • Hallmark Plastic Surgery (0.6 miles)
  • Winchester Eyecare (0.6 miles)
  • Uva Children's Hospital Specialty Clinic (0.7 miles)
  • Wellington Chang MD (0.7 miles)

Pharmacies

  • Gaunt's Drug Store (0.4 miles)
  • Walgreens (0.5 miles)
  • Martin's Pharmacy (0.7 miles)
  • The Wellness Pharmacy (1 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.4 miles)

Cafes

  • Starbucks (0.4 miles)
  • Panera Bread (1.5 miles)
  • Starbucks (2 miles)

Parks

  • Jim Barnett Park (0.7 miles)
  • Winchester Dog Park (0.7 miles)

Theaters

  • AMC CLASSIC Apple Blossom 12 (0.9 miles)
  • Johnstone Family Theater (1.7 miles)

Places of Worship

  • Grace Evangelical Lutheran Church (0.9 miles)
  • College Park Church of Christ (1.2 miles)
  • Catholic Church Sacred Heart (1.8 miles)

Hospitals

  • Winchester Rehabilitation Center (0.9 miles)

Frequently Asked Questions

Where is Evergreen Health And Rehab?
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