Evergreen Health And Rehab in Winchester, VA
SaveInterior
Decor
Building
Architecture
Bedroom
Windows
Landscaping
Kitchen
Healthcare
Information last verified:
380 Millwood Avenue, Winchester, VA 22601
For more information about senior living options: (844) 490-3973
The Evergreen staff who worked directly with residents were very nice. The physical therapy team at Evergreen was fantastic and genuinely focused on recovery. Evergreen is described by many reviewers as feeling like home away from home and exceptionally welcoming. The staff are friendly, helpful, and reliably attentive to residents’ needs. The activities department at Evergreen goes above and beyond to engage and support residents. The facility is clean, well maintained, and offers a pleasant environment for recovery. Evergreen’s leadership and administration are praised for compassionate, patient-centered improvements. Families receive thorough communication and support during discharge planning. Isabel, Nikki, and other dedicated staff are repeatedly recognized for going the extra mile for residents. Overall, Evergreen is seen by many as a caring, dedicated team that makes a real difference in residents’ lives.
They describe Evergreen Health as a mess with a poorly implemented care plan. They state the facility was filthy and unsanitary, with the environment feeling unwelcoming. They allege call bells were ignored, leaving their loved one to lie in urine overnight. They say staff were irritated, dismissive, and lacked compassion, sometimes retaliating after concerns were raised. They claim the place is severely understaffed, leading to unmet basic needs and delayed care. They describe the food as terrible and not aligned with dietary restrictions. They accuse staff of stealing residents’ belongings and of unprofessional behavior, including HIPAA violations. They warn others not to bring loved ones there and to seek other facilities. They report instances where health outcomes deteriorated or deaths occurred, blaming the care quality at Evergreen.Evergreen Health And Rehab in Winchester is best suited for families pursuing aggressive short-term rehabilitation where the priority is rebuilding strength and mobility after surgery or illness, with the expectation that a capable therapy team will drive progress. It works best for residents whose families are prepared to be actively involved in daily care planning, escalation, and tracking of therapy milestones. When therapy is the central objective and care coordination is overseen by engaged relatives or guardians, Evergreen can deliver meaningful gains and a clear path back toward independent living. Those who should not rely on Evergreen as a long-term, 24/7 care solution include families needing a consistently spotless environment with fail-proof responsiveness, or those seeking a dementia-focused setting with uniform staffing around the clock. This community is not a constitutional failure, but it does demand vigilant oversight and a readiness to push for accountability from shift to shift.
On the plus side, the rehabilitation core stands out. The physical therapy and rehab teams are repeatedly praised for professionalism, encouragement, and tangible progress. Night and day shifts sometimes received different notes, but the best aides and therapists made a real difference in strength, balance, and discharge readiness. The activities and social support often feel warm and resident-centered, while admissions and social work personnel can help families navigate transitions and coordinate home health or equipment. The environment has seen renovations and a growing sense of team accountability under newer leadership, and several reviewers describe Evergreen as a place that can feel like a home away from home when the right staff are present. For families prioritizing rehab gains, these elements are meaningful compensations for other shortcomings.
However, the facility is frequently described as understaffed and uneven in execution. Reports cite delayed call bells, missed basic needs, and inconsistent communication with families. Cleanliness and sanitation appear lacking in places, with rooms not consistently maintained, pests in some hallways, and odors that erode comfort. Food quality and adherence to prescribed diets are common complaints, with meals described as unpalatable or not aligned with diets. Discharge planning and medication coordination can be chaotic, creating unnecessary confusion when returning home. Night staff receive sharper critique for responsiveness, and language barriers have been noted. These patterns matter because they affect safety and morale, especially for post-surgical patients and residents with cognitive impairment.
Notable resilience emerges when management and line staff align. When leadership and front-line workers cooperate, communication improves, and families report better consistency in daily routines, prompt medication administration, and respectful bedside manners. Instances of compassionate nursing, a strong rehab team, and an attentive social work unit can turn a stay into a productive rehab experience, particularly when the unit has newer leadership focused on accountability and service. Some residents with dementia or chronic needs have been supported by dedicated teams who maintain a sense of dignity and routine, while renovations and upgrades create more welcoming spaces. In short, the pros of skilled rehab, caring personnel, and a better-managed environment can offset many day-to-day irritants if oversight remains strict and families stay closely involved.
Notable red flags remain substantial. The most extreme narratives describe neglect, safety lapses, and even life-threatening outcomes, underscoring the necessity for careful due diligence and ongoing oversight. Reports of unresponsive call bells, poor wound care, and discharge mishaps point to real risk if staff capacity is stretched. Allegations about medication handling, HIPAA violations, and patient belongings going missing demand immediate verification with current leadership. Prospective families should request transparent staffing ratios, review recent survey results, and insist on detailed, written care plans with measurable goals. Consider the unit where rehab will occur, confirm infection control practices, and verify post-discharge arrangements before any transfer. These cautions are not dismissals but evidence that Evergreen works best when families treat the stay as a collaborative project with constant accountability.
For families selecting Evergreen, a deliberate, proactive approach yields the best chances of a positive outcome. Schedule a thorough tour, request meetings with the administrator and the head of Rehab, and probe for current staffing levels by shift. Bring a practical care checklist, medication timing, wound care, assistance with daily living activities, and call-bell responsiveness, and insist on real-time updates, not biweekly summaries. Clarify post-discharge arrangements: home health, equipment, and transportation must be secured before leaving. If leadership signals ongoing gaps or if staffing remains inconsistent, explore alternatives in Winchester with stronger records on cleanliness, safe transitions, and reliable communication. Evergreen can be a viable path to regained independence for the right resident, provided there is a vigilant, engaged family partner who treats the stay as a collaborative project and keeps decision-makers accountable.
176 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Evergreen Health and Rehab in Winchester, VA is a vibrant assisted living community that offers comprehensive care services and an array of amenities to enhance the well-being and comfort of its residents.
Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their fully furnished rooms, and transportation provided by the community for various needs. The computer center allows residents to stay connected with their loved ones, while the small library provides a cozy space for reading and quiet reflection.
With a focus on nutrition and wellness, Evergreen Health and Rehab features a dining room offering restaurant-style meals that cater to special dietary restrictions. Additionally, assistance with daily activities such as bathing, dressing, and transfers are readily available along with 24-hour supervision and a 24-hour call system for peace of mind.
The community values residents' engagement and entertainment, providing a gaming room, fitness room for exercise programs, and opportunities for resident-run activities. Planned day trips allow residents to explore nearby attractions while concierge services take care of any additional needs.
The convenient location of Evergreen Health and Rehab ensures easy access to essential amenities within close proximity. With three cafes, two parks, twelve pharmacies, thirty-six physicians' offices nearby, residents have ample options for leisurely outings or medical appointments. There are also forty-one restaurants nearby catering to diverse culinary preferences along with places of worship for spiritual connections. In case of any emergencies or medical needs, there is one hospital just a short distance away.
Overall, Evergreen Health and Rehab in Winchester, VA fosters an inclusive community where individuals can enjoy personalized care services amidst numerous amenities while being conveniently located near essential resources.
This part of Winchester, Virginia offers a convenient and diverse range of amenities for senior living. In close proximity, there are various restaurants to satisfy different tastes, along with reputable physicians and pharmacies for healthcare needs. Additionally, there are cafes for socializing and parks for leisurely strolls or outdoor activities. The nearby theaters provide entertainment options, and places of worship offer spiritual support within the community. The presence of Winchester Rehabilitation Center ensures access to quality medical care if needed. Overall, this area provides a well-rounded environment that caters to the needs and interests of seniors looking for a comfortable and engaging place to live.
Evergreen Health And Rehab is located at 380 Millwood Avenue, Winchester, VA 22601 in Winchester city, Virginia
Evergreen Health And Rehab on seniors.fyi includes 11 photos including images showing interior, landscaping, building, exterior, grass, architecture, bedroom, healthcare, and more.
FirstLight Home Care - Winchester, VA
Winchester, VA
Prompt, reliable office staff; exceptional, flexible caregiver; competitive pricing.
Home Instead - Winchester, VA
Winchester, VA
Compassionate, reliable caregivers with flexible scheduling and strong family trust.
Royal Haven Winchester
Winchester, VA
Specialized memory care with diabetic care, plus respite stays and competitive pricing.
Barley Woods
Fredericksburg, VA
Small, intimate setting with personalized care and tailored dining.
The Willows At Meadow Branch
Winchester, VA
Clean, well-maintained environment with friendly staff and engaging activities.
Willow Lawn Cottages
Winchester, VA
Small, intimate community with on-site care and strong nearby health, dining, and service options.
Spring Arbor of Winchester
Winchester, VA
Joyful, caring staff with engaging activities in a clean, welcoming environment.
Hilltop
Winchester, VA
Caring, attentive staff; clean, well-maintained environment; engaging activities and memory-care programming.
The Retreat at Berryville
Berryville, VA
Clean, modern facility with friendly staff and engaging activities.
Understanding Home Health Care: A Comprehensive Guide
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
Interior
Decor
Building
Architecture
Bedroom
Windows
Landscaping
Kitchen
Healthcare
