Shenandoah Valley Westminster - Canterbury

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  • Interior

    An inviting indoor swimming pool with natural light streaming in through large windows.
  • Living Room

    A cozy living room with two armchairs, a lamp on a small table, and large windows with curtains.
  • Building

    A scenic view of a residential complex with beautifully landscaped gardens and winding pathways.
  • Dining

    A spacious and elegantly designed dining area with tables, chairs, and chandeliers.
  • Landscaping

    A cozy backyard patio with outdoor seating under a striped canopy, surrounded by a lush garden.
  • Bookshelves

    Interior of a library with rows of bookshelves filled with books.
  • Game Room

    A well-decorated game room featuring a pool table, surrounded by red walls and patterned carpeting.

Shenandoah Valley Westminster - Canterbury

300 Westminster Canterbury Drive, Winchester, VA 22603

For more information about senior living options: (844) 490-3973

4.1 from 26 reviews
5 stars
19
4 stars
0
3 stars
1
2 stars
2
1 stars
4

Assisted Living Continuing Care Retirement Community (CCRC) Independent Living Memory Care Respite Care Skilled Nursing Facility

Shenandoah Valley Westminster - Canterbury Costs & Pricing

At Shenandoah Valley Westminster - Canterbury, the cost for a private room is set at $5,800 per month, which aligns with the average pricing in Frederick County. Interestingly, this rate stands above the state average for Virginia, where private room costs are approximately $4,684. This positioning reflects not only the quality of care and amenities offered at Westminster - Canterbury but also indicates a competitive pricing structure within the local market. Residents can expect to receive exceptional services that justify this investment in their well-being and comfort.

Floor plansShenandoah Valley Westminster - CanterburyFrederick CountyVirginia
Private$5,800$5,800$4,684

Overall Review of Shenandoah Valley Westminster - Canterbury

Pros

  • pro The campus is beautiful with lovely resident units and a vibrant community.
  • pro The staff are excellent and attentive, putting residents' needs first.
  • pro Residents and staff form friendships, with staff going beyond what's expected.
  • pro The non-profit, full-care model enables seamless access to post-surgery rehabilitation within SVWC.
  • pro SVWC's Life Care Program features a diverse and knowledgeable resident community.
  • pro The amenities include a superb large salt-water indoor swimming pool and a 24-hour well-equipped exercise room.
  • pro SVWC offers a 12-month money-back guarantee, providing peace of mind for prospective residents.

Cons

  • pro The facility is described as understaffed, with staff treated poorly and nurses mistreating residents.
  • pro Upper management is accused of cutting corners (for example, serving powdered eggs) with dire consequences for residents.
  • pro The day-to-day experience is said to be very different from what is shown on visits, with staff stretched too thin.
  • pro There are concerns about residents going missing and staff/administration not knowing where they are or how to locate them, endangering safety.
  • pro Financial interests are described as primary, with safety and resident concerns last, and a lack of accountability for injuries.
  • pro Personal accounts claim a grandfather was poorly cared for, basic care was not provided, leading to a fall and hip fracture, and the overall operation is dishonest, profit-centered, and unreliable in protecting residents.

Review

Shenandoah Valley Westminster Canterbury (SVWC) sits on a campus that many describe as beautiful and welcoming, a place that draws people in with attractive resident units and a lively, engaged community. For several families, it became a top choice after touring more than a dozen life care options, largely because of the warmth they found among residents and staff. The sentiment is clear: this is a place where people feel at home, where neighbors quickly become friends, and where the care philosophy focuses on putting residents' needs first. Visitors repeatedly noted that the atmosphere is friendly, the grounds and facilities are well-kept, and the overall environment encourages social connection and engagement.

The core impression many residents carry is that SVWC is more than a campus - it's a community with depth. The staff are often described as attentive, professional, and genuinely caring, with regular residents and team members going beyond the call of duty. The feeling of being part of a community where staff are not merely employees but trusted supporters is echoed across multiple stories. In this sense, SVWC earns high marks for its ability to foster relationships, support residents through daily life, and create opportunities for meaningful interaction, whether through casual chats, organized activities, or shared meals in the dining rooms and caf?s.

Several residents and families highlight SVWC's Life Care Program as a major factor in choosing and staying with the community. The non-profit status is repeatedly cited as a reassuring foundation for the level of care and stability offered, especially for those who eventually need a higher level of assistance. A particularly compelling testament comes from a resident who required hip replacement surgery and was able to return directly to SVWC for post-surgical rehabilitation and recovery, surrounded by familiar caregivers and therapists who already knew their history. The continuity of care, familiarity, and trust in the care team are described as invaluable, reinforcing the sense of SVWC as a dependable home during times of transition.

Over the years, many families describe watching their loved ones progress through the levels of care - Independent Living, Assisted Living, and Health Care - with a consistent thread of courtesy and professionalism. The stories emphasize not only the quality of medical and supportive services but also the emotional comfort of knowing loved ones are surrounded by attentive staff and peers. In practice, residents and their families speak of peaceful, dignified transitions that preserve a sense of home and community, even as needs evolve. The personal warmth - neighbors, friendships, and staff who remember names and stories - appears to be a defining feature for many residents who have lived there for years.

Of course, not every review arrives with universal praise. A segment of feedback raises concerns about staffing levels and the day-to-day experience, suggesting that the campus can feel understaffed at times and that some staff are stretched beyond what would be ideal. In these accounts, upper management is described as prioritizing efficiency and cost considerations in ways that can affect resident experience, with specific anecdotes about quality-control issues such as artificial-sounding food selections and broader concerns about safety and responsiveness. A few reviewers describe feeling misled about safety protocols or resident protections and warn others that, in their experience, financial and contractual arrangements could complicate moving out or addressing problems. These perspectives offer a cautionary counterpoint to the more consistently glowing appraisals and underscore the importance of visiting, asking direct questions, and observing processes firsthand.

In the most recent, broader set of testimonies, supporters emphasize a vibrant, active life at SVWC: facilities like a large saltwater indoor pool and a round-the-clock fitness program are highlighted as standout features. Residents have access to diverse programming - yoga classes, volunteer initiatives, resident-led talks, car collections, and even visits from friends and experts in town - reflecting the community's breadth. Dining options, ranging from the main dining room to casual eateries like Westminster Canterbury Caf? and Bistro dining, give residents social hubs for meals and conversation. The emphasis on social engagement stands out in several positive accounts: opportunities to attend resident-presented programs, meet new people, and form lifelong friendships are repeatedly cited as the heart of SVWC's appeal.

The voices of supporters who work with SVWC from outside the resident perspective add another dimension. Marketing professionals and service partners describe a team that is professional, approachable, and committed to helping families navigate the move to life care. They recount positive interactions with staff, including events and tours that showcase not only the facilities but the warmth of the community. These accounts reinforce the sense that SVWC's environment is not just about care, but about quality of life - an emphasis on connection, activity, and well-being that resonates with families seeking a supportive home for aging loved ones.

Ultimately, the mosaic of experiences at SVWC is varied, reflecting a place that many find deeply fulfilling and supportive for long-term aging. For some, the decision to move there after careful exploration is vindicated by years of meaningful connection, responsive care, and countless moments of everyday joy - from conversations with fellow residents to celebrations around the dining table and participation in a wide array of programs. For others, concerns about staffing, safety, and the realities of managing care in a growing community prompt caution and a strong reminder to prospective residents to visit, ask tough questions, and form a clear, personal view of what life there would be like for them or their loved ones.

What remains evident across all these perspectives is SVWC's enduring appeal as a campus that can feel like a true home to many. It offers a wide spectrum of services, robust activity options, and opportunities for personal growth and friendship, alongside reminders that every community is complex and experiences can differ from one person to the next. For those who prioritize a strong sense of community, approachable staff, and a rich calendar of programs and amenities, SVWC continues to be a compelling option - one that invites visitors to explore, engage, and decide for themselves what life here could look like for their future. Very comfortable place, and lovely place.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Shenandoah Valley Westminster - Canterbury in Winchester, VA is a premier assisted living community that offers a wide range of care services to meet the unique needs of each resident. As a Continuing Care Retirement Community (CCRC), residents have access to various levels of care, including Independent Living, Memory Care, Respite Care, and Skilled Nursing Facility.

The community provides a host of amenities designed to enhance the quality of life for its residents. Each living unit is fully furnished and includes cable or satellite TV and Wi-Fi/high-speed internet. Residents can enjoy outdoor spaces and gardens, as well as benefit from housekeeping services to maintain a clean and comfortable living environment. Transportation arrangements are available for non-medical needs, ensuring convenient access to nearby amenities and services.

The dedicated staff at Shenandoah Valley Westminster - Canterbury offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their required medications on time. Special dietary restrictions are catered to by the dining team, who prepare and serve nutritious meals according to specific dietary needs.

Engaging in regular physical activity is encouraged through fitness programs offered within the community. Resident-run activities provide opportunities for socialization and recreation, allowing residents to pursue their interests while building meaningful connections with others. Scheduled daily activities further contribute to a vibrant lifestyle filled with excitement and fulfillment.

Located in Winchester, VA, this assisted living community enjoys proximity to two cafes, two parks, 12 pharmacies, 44 physicians, 34 restaurants, three places of worship, and three hospitals. With these resources nearby, residents can easily access additional amenities and services beyond what is offered within the community itself.

Shenandoah Valley Westminster - Canterbury is committed to providing exceptional care in a warm and inviting atmosphere. Its comprehensive range of care services combined with its outstanding amenities make it an ideal choice for seniors seeking a fulfilling retirement lifestyle in Winchester, VA.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Epic Pharmacies (0.9 miles)
  • Walgreens (1.1 miles)
  • Good Neighbor Pharmacy (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Walmart Pharmacy (1.7 miles)
  • Gaunt's Drug Store (1.8 miles)

Restaurants

  • Popeyes Louisiana Kitchen (0.5 miles)
  • McDonald's (0.5 miles)
  • Arby's (0.6 miles)
  • Bonnie Blue (1.1 miles)
  • The Wine Room at Taylor Pavilion (1.3 miles)
  • Broken Window Brewing (1.3 miles)
  • El Centro Classic Mexican Food & Drink (1.3 miles)

Physicians

  • Preventive Women's Health (0.5 miles)
  • Dr. HARVINDER JAGAIT, MD (0.7 miles)
  • Winchester Radiologists (0.7 miles)
  • Winchester Imaging (0.7 miles)
  • Winchester Open MRI (0.7 miles)
  • Winchester Orthopaedic Associates (0.9 miles)
  • Dermatology Associates (0.9 miles)

Hospitals

  • Valley Health System (0.9 miles)
  • Winchester Labor And Dilvery (1 miles)
  • Winchester Rehabilitation Center (1.3 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1 miles)
  • Catholic Church Sacred Heart (1.2 miles)
  • Grace Evangelical Lutheran Church (1.3 miles)

Parks

  • Jim Barnett Park (2.2 miles)
  • Winchester Dog Park (2.2 miles)

Cafes

  • Starbucks (2.6 miles)
  • Starbucks (2.6 miles)

Frequently Asked Questions

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