Comfort Keepers of Virginia Beach, VA is a senior community in Virginia Beach, VA.
Information last verified:
1213 Laskin Rd., S#207, Virginia Beach, VA 23451
For more information about senior living options: (866) 208-4318
Many families describe caregivers as attentive, reliable, and responsive to day-to-day needs.
Across multiple reviews, families say caregivers were dependable and took care with their loved ones. Several mention strong communication and follow-through on requested support. A few reviews also highlight confidence that a caregiver could help with mobility, routines, and protecting a person while away from home.
Residents and families repeatedly mention communication that helps them feel informed and supported.
Reviews often praise prompt updates, including letting families know when schedules change. Others describe quick response when placement or caregiver coverage is needed, with direct contact during stressful moments. At the same time, a small number of reviews report problems like slow responses or staff not being properly informed in advance.
Families describe flexible scheduling and reliable coverage planning for short or longer needs.
Some reviews mention flexible hours that help families rest while someone watches over a loved one. Others describe timely caregiver placement and the ability to handle changing needs. A couple of negative reviews describe missed expectations around advance contact and coverage coordination.
Residents and families mention transportation support for medical visits and related outings.
Several reviews describe using the service for transportation tied to outpatient needs and medical appointments. Families also mention scheduling and ride support that helped during recovery and worry about being taken care of. One review notes a late arrival tied to a transportation assignment and lack of information provided in advance.
Some reviewers report serious issues with professionalism, responsiveness, and case coordination.
A subset of reviews is critical of management and responsiveness, including not returning calls and leaving families without clear follow-up. Other negative comments focus on problems with notifications, advance contact, and how coverage requests were handled. These complaints appear alongside many positive notes about caregiver quality, making the overall experience less consistent across reviewers.
Some families specifically mention support that helped with dementia-related challenges.
One review describes help after a dementia diagnosis, including adapting to challenges as they came up. Another describes a dementia situation where caregivers were involved to support the person’s needs. These mentions are limited, but they point to experienced staffing being helpful in difficult situations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Norfolk International (12 miles away)Comfort Keepers of Virginia Beach, VA is located at 1213 Laskin Rd., S#207, Virginia Beach, VA 23451 in Virginia Beach city, Virginia
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