Patient Aide Home Care

Pros

• Cozy Care is praised for its loving and dependable caregivers who go above and beyond, such as driving through a snowstorm to ensure clients receive care.
• Cozy Home Care quickly developed a tailored care plan for a family in need, allowing them to start care the very next day.
• Clients express satisfaction with the friendly and reliable caregivers provided by Cozy Home Care, leading to positive experiences for their loved ones.
• The management staff at Cozy Home Care is described as accommodating and easy to work with, enhancing the overall experience for families.
• Overall satisfaction is noted with how promptly Cozy Home Care addresses issues and finds suitable caregivers, demonstrating their commitment to quality service.

Cons

• The owner is very unprofessional and plays favorites, showing a lack of genuine care for the patients.
• There were issues with a caregiver leaving clients unattended at the doctor's office, causing distress to family members.
• Some caregivers sent by Cozy Home Care appeared unprofessional and were short with clients.
• Management failed to inform clients about changes in caregivers, leading to confusion and frustration during the transition period.
• The management is described as horrible, with continual problems regarding payroll and check accuracy.

Review

Cozy Home Care has garnered a wide range of opinions from clients who have utilized their services, with many expressing gratitude for the loving and dependable care that they have received. Clients appreciate the dedication displayed by Cozy Home Care, particularly during challenging circumstances. One standout example is when the owner personally braved a snowstorm to ensure caregivers reached their clients, highlighting an exceptional level of commitment and devotion that resonates deeply with families in need of assistance. This unwavering reliability has made Cozy Home Care an invaluable partner for many, as their team demonstrates not just competence but also a genuine concern for the well-being of those they serve.

For families navigating difficult transitions, such as early discharge from rehabilitation facilities, Cozy Home Care has proven to be a true lifesaver. Several reviews indicate that the agency swiftly developed personalized care plans tailored for their needs and started services almost immediately?often within a day. Many clients have shared heartwarming experiences where they were able to meet caregivers before service commenced, easing any worries about their loved ones? care. Such proactive approaches have contributed significantly to positive outcomes; one family noted that their mother was recovering faster than expected due to her bond with her caregiver, further solidifying Cozy Home Care?s reputation as a trusted service provider.

However, not all experiences have been entirely positive. Some reviews mention initial challenges during the onboarding process where communication issues arose?such as staff changes that left families without immediate support or information regarding caregiver availability. While these hiccups were troubling initially, management?s responsiveness in addressing concerns and providing interim solutions earned some level of appreciation from clients who ultimately felt reassured when new staff members were assigned promptly.

Feedback on individual caregivers has also been mixed within these reviews. While certain caregivers radiate warmth and professionalism, fostering excellent relationships with clients, others appear unprofessional or short-tempered at times. Instances where caregivers exhibited less-than-ideal behavior prompted some families to voice concerns about training or standards maintained by the agency. Still, management's attentiveness in resolving these matters usually helps restore faith among families seeking quality care for their loved ones.

Pricing emerged as another point mentioned by reviewers; many noted that Cozy Home Care's rates are competitive with similar agencies in the area?typically ranging between $17 and $18 per hour?reinforcing ideas around accessibility for various budgets. The speed at which Cozy Home Care responded to inquiries was commended; clients often praised how quickly appointments could be arranged or changes addressed following any complications encountered with staffing.

Despite all these commendations and expressions of satisfaction, some serious criticisms surfaced regarding management practices within Cozy Home Care itself. Several individuals raised concerns about the owner's professional conduct and alleged favoritism towards certain employees while ignoring broader patient needs, pointing out systemic issues within the agency's leadership structure. These negative experiences led some families to suggest that while caregiving staff are generally competent and caring, flaws exist at higher administrative levels potentially affecting service quality overall.

In summary, reviews reflect a complex picture of Cozy Home Care?a blend of heartfelt praise alongside valid critiques regarding consistent execution across different facets of their operations. With dedicated caregivers making substantial differences in clients' lives set against occasional administrative hurdles encountered during care coordination periods or staffing adjustments?the consensus seems clear: when it comes down to compassionate home care supported by passionate caregivers willing to go above and beyond during crises?the signs seem overwhelmingly favorable toward continued partnerships forged through loyalty amidst real human connections built over time.

This section of Virginia Beach, Virginia, offers a convenient location with easy access to various amenities essential for senior living. There are several medical facilities nearby, including arthritis consultants, eye care centers, pain management clinics, and family practices. In terms of dining options, residents have a variety of restaurants to choose from such as Mediterranean, brewery, grill, and seafood establishments. Additionally, there are pharmacies in close proximity for medication needs. The area also provides access to hospitals and places of worship for spiritual enrichment. For recreational activities, residents can enjoy parks with walking trails and green spaces. The vicinity also features cafes for socializing over a cup of coffee and theaters for entertainment options. Overall, this part of Virginia Beach offers a well-rounded community suitable for senior living.

Physicians

• Arthritis Consultants of Tidewater (0.1 miles)
• First Colonial Eye Center (0.2 miles)
• Dr. Susan E. Ring, MD (0.2 miles)
• Advanced Pain Management & Rehabilitation PC (0.2 miles)
• Coastal Ear Nose & Throat (0.3 miles)
• Pulmonary Medicine of Virginia Beach (0.4 miles)
• Virginia Beach Family Practice (0.5 miles)

Restaurants

• Baladi Mediterranean Cafe (0.4 miles)
• Wasserhund Brewing Company (0.5 miles)
• No Frill Bar And Grill (0.5 miles)
• Taste Unlimited (0.6 miles)
• Taco Bell (0.7 miles)
• Yukai Japanese Buffet (0.7 miles)
• Captain Georges Seafood Restaurant (0.8 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.8 miles)
• Rite Aid (2.9 miles)
• Good Neighbor Pharmacy (3 miles)
• Walgreens (3.6 miles)

Hospitals

• Virginia Beach Ambulatory Surgery Center (0.6 miles)
• Sentara Virginia Beach General Hospital (0.6 miles)
• Sentara Health Care (3 miles)

Cafes

• Rick's Cafe (1 miles)
• Starbucks (1.5 miles)
• Bad Ass Coffee (2.5 miles)
• The Green Cat (2.6 miles)
• Starbucks (2.6 miles)
• Kahiau's Bakery & Cafe (4.4 miles)
• Starbucks (6.2 miles)

Places of Worship

• Virginia Beach Community Chapel (1.4 miles)
• Spring Branch Community Church (2.1 miles)

Parks

• Broad Bay Estates Park (2.9 miles)
• Kings Grant Park (4.3 miles)
• Red Wing Park (5 miles)
• Mount Trashmore Park (5.8 miles)

Theaters

• AMC Lynnhaven 18 (3.8 miles)
• Regal Entertainment Group (5.8 miles)