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3.8 from 132 reviews
5 stars
81
4 stars
11
3 stars
4
2 stars
2
1 stars
34
Overall Review of Va Beach Healthcare And Rehab
common18 reviews mention this
Staff care shows up in reviews
Many residents and families describe staff who are kind, professional, and responsive to needs.
A recurring theme in the reviews is staff who show up for day-to-day care and follow through on requests. Multiple reviewers describe nurses, CNAs, and therapists as professional and attentive, and several families say concerns were handled quickly. There are also positive notes about warmth at check-in and staff leadership that is accessible to families during a stay.
common7 reviews mention this
Activities keep residents engaged
Residents and visitors frequently mention resident activities and social options.
Several reviews highlight that the community has planned activities that keep residents engaged, with frequent praise for the activity leadership and variety. Families also mention themed events and outings, and reviewers describe the activity team as upbeat and easy to work with. Even when other parts of a stay drew criticism, activity programming is sometimes mentioned separately as a bright spot.
common9 reviews mention this
Therapy support gets praised
Reviews often praise physical, occupational, and speech therapy support during rehab.
Many reviewers focus on rehabilitation therapy, describing PT/OT (and sometimes speech therapy) as helpful and professional. Several families say therapy helped with mobility, recovery, or motivation compared with earlier stays. A few reviews also mention that therapy quality mattered even when other operational issues came up.
caveat8 reviews mention this
Call access and communication issues
Some reviewers say it was hard to get help, reach staff, or contact loved ones.
A recurring concern is delayed or unanswered call access, with multiple reviewers saying call bells went unanswered for long periods. Some reviews also mention limits on patient phones and difficulty for family members trying to locate or communicate with residents. A few reviewers describe escalation attempts that did not resolve issues quickly enough during emergencies or routine care needs.
caveat7 reviews mention this
Cleanliness and pests come up
Several reviews report cleanliness problems, including odors and pest sightings.
Some reviewers describe rooms as dirty or unsanitary, including issues like soiled carpets, stained linens, and concerns with personal hygiene. Odor complaints and reports of pests (including roaches and insects) appear in multiple reviews, often alongside calls for more consistent attention. While a number of people describe the building as clean, the negative cleanliness reports are specific and repeated.
caveat7 reviews mention this
Medication and care timing concerns
Some reviewers report delays or problems with medications and medical response.
A number of reviews describe serious concerns about medications and the timing of medical attention. Several reviewers mention missing medications or medication issues, including situations where doses were not available when needed. Others describe delays in doctor evaluation or emergency response concerns, which reviewers frame as unacceptable during rehab or post-illness recovery.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
180 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Norfolk International (10 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Family Practice Center (0.1 miles)
Virginia Beach Obstetrics (0.2 miles)
Virginia Beach Family Practice (0.3 miles)
Pulmonary Medicine of Virginia Beach (0.4 miles)
Coastal Ear Nose & Throat (0.5 miles)
Zaki Tarek O DDS (0.5 miles)
Arthritis Consultants of Tidewater (0.7 miles)
Hospitals
Sentara Virginia Beach General Hospital (0.2 miles)
Virginia Beach Ambulatory Surgery Center (0.3 miles)
Va Beach Healthcare And Rehab on seniors.fyi includes 8 photos including images showing interior, fitness, healthcare, dining, kitchen, exercise equipment, rehabilitation, gym, and more.
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