1604 Old Donation Parkway, Virginia Beach, VA 23454
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The building is very clean, and the staff are friendly and approachable. Patients and residents are out of bed daily, clean, nicely dressed, and happy. The receptionist greets visitors with a friendly smile and undivided attention. The dietary staff are friendly and focused on meeting patients' needs. The therapy department is great. Unit 2 is highly regarded, and the DON's dedication is admired. Blu from maintenance is wonderful, kind, and goes above and beyond. Colonial Rehab is a caring, supportive, and professional center. The new administrator has taken great strides to ensure patients are well treated in a warm, caring environment. It is an excellent facility. The staff are supportive and strive to make Colonial a home away from home for residents and staff. Colonial Health and Rehab truly care about residents and employees. The CNAs and nurses go out of their way to ensure residents are safe and okay.
The company is terrible to deal with; communication is non-existent and they tend to point fingers instead of taking accountability. The facility is terrible; the unit manager Lacey is rude, unprofessional, and lacks empathy for the residents. People should not place their loved ones there; the facility is unclean, staff is rude and inattentive, and supplies are often depleted or misused (even towels are double-used). The facility is teetering on neglect due to staffing shortages and insufficient care, with patients not being moved or changed regularly, risking UTIs and bedsores. The unit 1 manager is extremely rude and unprofessional toward staff and residents. Lacey is repeatedly disrespectful, cussing and yelling at staff. Nurses are seen sitting at desks staring at their phones while the phone rings constantly and no one answers. The room conditions for the grandmother were horrendous, with paint chips, a broken TV, and missing tiles.The collection of reviews about Colonial Health and Rehab presents a facility with a wide range of experiences, from shining moments of cleanliness, courtesy, and compassionate care to troubling reports of neglect, poor communication, and management missteps. Taken together, the comments sketch a complex picture: many visitors and residents praise the environment and the people who attend to them, while others warn families away and describe serious gaps in care and responsiveness. The tone shifts from warmth and gratitude to frustration and alarm, depending on who was paying attention and when.
On the positive side, several reviews highlight a consistently clean and well-maintained environment that makes a strong first impression. Visitors frequently note that the building is clean, bright, and orderly, with residents appearing well-kempt and engaged when they are up and about. Frontline staff receive frequent praise: receptionists who greet visitors with a smile and undivided attention, dietary teams that are described as friendly and focused on patient needs, and a therapy department that earns commendation for its effectiveness. The administration is also acknowledged by supporters as making meaningful improvements; for instance, a new administrator is credited with steering changes intended to improve patient care and morale, and many observers commend the kindness, attentiveness, and professionalism of the CNAs, nurses, and therapists. Specific individuals receive notable mentions, such as Blu from maintenance, who is described as going above and beyond to help, and Cheryl in the business office, who assists with car trouble and other needs - generating a perception that there are staff members who genuinely care and make a difference in everyday experiences.
Several reviews set Colonial apart by emphasizing warmth, hospitality, and a sense of "home away from home." Comments about the facility's culture highlight a welcoming atmosphere, friendly and knowledgeable staff, and a patient-centered approach. People speak highly of the care team's dedication to safety and well-being, the quality of the food, and the emphasis on activities and engagement that contribute to residents feeling cared for and valued. Some reviewers even point to discharge processes and problem-solving within the facility as evidence of a well-run operation, with staff like Rudy noted for smooth coordination and supportive communication during transitions.
Yet the praise is balanced by significant criticisms. A number of reviewers express frustration with what they perceive as poor communication and accountability at the corporate level, sometimes describing the overall company as nonresponsive or quick to deflect responsibility. These perspectives suggest a disconnect between on-site staff who may be delivering compassionate care and higher-level management that critics feel fails to support or protect residents adequately. Specific complaints include rude or unsympathetic behavior from unit managers, notably a few mentions of Lacey and others who are described as disrespectful or hostile toward staff and patients, causing further strain in an already challenging environment. Some reviewers emphasize a perceived lack of empathy and insufficient leadership visibility, which they interpret as a failure to prioritize residents' well-being over appearances or paperwork.
More troubling are the allegations of neglect and operational deficiencies in certain parts of the building. Several reviews describe unclean conditions, supply shortages, and lapses in basic care practices - accusations as severe as double-using towels, delayed responses to call buttons, and inadequate hygiene or personal care. A series of comments specifically blame staffing shortages for undermining care quality, citing instances where residents are not cleaned promptly, not showered when needed, or not moved and turned regularly - contributing to risks like UTIs and pressure injuries. One strongly worded note warns readers not to place a loved one in the facility, portraying a picture of a place where essential needs are not consistently met and where management only appears to "look busy" when corporate oversight is present. These remarks underscore a perception that residents' health and dignity may be compromised in some situations.
Despite the breadth of negative feedback, several observers acknowledge that any facility can have off days or departments that aren't aligned with every expectation. They point to reports of attentive care from the therapy team, well-maintained common areas, and an atmosphere among staff that suggests genuine care when leadership is engaged and supportive. Some reviewers argue that improvements are underway, noting changes in administration and ongoing efforts to implement better practices across departments. This sense of progress - paired with the lasting concerns - paints Colonial Health and Rehab as a place with real potential that is still working through systemic issues that affect consistency and reliability in care.
In sum, Colonial Health and Rehab emerges as a facility of contrasts. It is praised for its cleanliness, approachable and caring staff, engaging activities, and thoughtful touches from individuals who go the extra mile. It is simultaneously criticized for communication gaps, management challenges, staffing pressures, and lapses in basic care that some residents and families fear could impact health and dignity. The repeated emphasis on leadership, staffing adequacy, and accountability suggests that the path forward depends on sustained, visible improvements at the administrative level as well as continued commitment from front-line teams. For families evaluating care options, the takeaway is clear: the experience can be wonderful and reassuring in many moments, but there are legitimate and serious concerns that warrant careful, in-person assessment and diligence before making a decision.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sentara Nursing And Rehab Center - Windermere is an assisted living community located in Virginia Beach, VA. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents. These include a beauty salon, where residents can pamper themselves, cable or satellite TV for entertainment, community operated transportation for easy access to nearby destinations, a computer center for staying connected with loved ones, and a dining room where delicious meals are served restaurant-style.
Residents can also stay active and fit by utilizing our fitness room or enjoying the outdoor space in our garden. Our fully furnished rooms provide a comfortable and home-like atmosphere, and housekeeping services ensure that everything stays clean and tidy. For those who love gaming or reading, we have a gaming room and a small library available.
We understand the importance of keeping our residents well-connected, so we offer telephone services as well as Wi-Fi/high-speed internet access throughout the community. Transportation arrangements can be made for non-medical purposes as well as for doctor's appointments. Additionally, our move-in coordination service ensures a smooth transition for new residents.
In terms of care services, we prioritize the well-being of our residents by providing 24-hour call systems and supervision to ensure their safety. Our dedicated staff offers assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes through appropriate diet plans.
Medication management is provided to ensure that residents receive their prescribed medications at the right time. Mental wellness programs are available to promote emotional health and support overall well-being. We accommodate special dietary restrictions to meet individual needs.
To help residents stay socially engaged and entertained, we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities that cater to various interests. Our community is situated near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for easy accessibility and convenience.
At Sentara Nursing And Rehab Center - Windermere, we strive to create a welcoming and supportive environment for our residents. With our wide range of amenities and care services, we aim to enhance their quality of life and provide the assistance they need to thrive.
Sentara Nursing And Rehab Center - Windermere is located at 1604 Old Donation Parkway, Virginia Beach, VA 23454 in Virginia Beach city, Virginia
Discovery Commons Virginia Beach
Virginia Beach, VA
Compassionate staff in a clean, engaging community with varied activities.
Discovery Commons Virginia Beach costs
Discovery Commons Virginia Beach reviews
Discovery Commons Virginia Beach images
Va Beach Healthcare And Rehab
Virginia Beach, VA
Responsive, caring staff with strong rehab services and a clean, engaging environment.
Va Beach Healthcare And Rehab reviews
Va Beach Healthcare And Rehab images
Accordius Health At Bay Pointe
Virginia Beach, VA
Clean, spacious rooms with attentive, compassionate staff.
Accordius Health At Bay Pointe costs
Accordius Health At Bay Pointe reviews
The Memory Center Of Virginia Beach
Virginia Beach, VA
Warm, home?like atmosphere with attentive staff and strong family communication.
The Memory Center Of Virginia Beach costs
The Memory Center Of Virginia Beach reviews
The Memory Center Of Virginia Beach images
Changing Tides Home Care
Virginia Beach, VA
Convenient location with abundant nearby amenities and personalized care.
Changing Tides Home Care reviews
Changing Tides Home Care images
Cozy Home Care of Virginia, Inc
Virginia Beach, VA
Cozy environment with nearby amenities and healthcare.
Westminster Canterbury on Chesapeake Bay
Virginia Beach, VA
Bay-view, resort-like setting with attentive, high-quality care.
Westminster Canterbury on Chesapeake Bay reviews
Westminster Canterbury on Chesapeake Bay images
Overture Virginia Beach 62+ Apartment Homes
Virginia Beach, VA
Upscale, well-maintained senior community with engaging activities and friendly staff.
Overture Virginia Beach 62+ Apartment Homes costs
Overture Virginia Beach 62+ Apartment Homes reviews
Overture Virginia Beach 62+ Apartment Homes images
Essential Knowledge on Pneumonia in Older Adults
Pneumonia significantly affects older adults due to weakened immune systems and atypical symptoms that complicate diagnosis, necessitating early detection and tailored treatment. Risk factors include chronic diseases and cognitive impairments, with preventive measures like vaccinations and healthy lifestyles being crucial for reducing risk.
Exploring Palliative Care in the Home: A Comprehensive Overview
Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Comprehensive Insights into Palliative Home Care: What It Is and What to Expect
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
