Russell House

Pros

• Residents appreciate the efforts of the staff at The Russell House, noting their willingness to assist with any needs.
• Some tenants express gratitude for everything The Russell House provides, highlighting their overall happiness living there.
• There is a sense of community among those who enjoy living in the building, as they share positive experiences with each other.
• Several residents feel that their living experience at The Russell House meets their expectations and needs.

Cons

• The apartments are described as horrible, with little and disgusting bathrooms and tiny kitchens.
• The reviewer believes that tile floors would be preferable to the cheap carpeting currently in place.
• The maintenance boss is characterized as ineffective, being "all talk" and not fixing anything.
• There is a belief that management needs an attitude change.
• The reviewer expresses regret about moving there and would never recommend the place to anyone.
• They mention a problem with roaches and waterbugs, implying a lack of cleanliness and pest control.

Review

The reviews of The Russell House paint a polarized picture of life within its walls, revealing a stark division between those content with their living situation and others who are profoundly dissatisfied. On one hand, some residents express deep gratitude for the amenities and services provided by The Russell House. They point to the helpfulness and dedication of the staff, emphasizing their willingness to go above and beyond to ensure resident satisfaction. According to these positive reviewers, the community fosters an environment where many find comfort, support, and happiness in their daily lives.

Conversely, another cohort of residents strongly opposes this view. They describe their living experience as overwhelmingly negative, highlighting issues such as poorly maintained apartments that fail to meet even basic standards of cleanliness and functionality. The contrast is striking: while some individuals celebrate the atmosphere cultivated by the team at The Russell House, others decry it as nothing more than an illusion created by appealing common areas like the lobby. Critics argue that once you venture beyond these spaces into actual living quarters, the reality becomes grim.

Dissatisfied residents have specific grievances about their apartments' size and condition. Many complain about cramped bathrooms that lack necessary amenities or modern fixtures, forcing them into uncomfortable arrangements day after day. Moreover, they find fault with what they perceive as inferior design choices—particularly lamenting the choice of cheap carpeting over more durable options like tile flooring. Such complaints illustrate a broader desire among residents for upgrades that prioritize cleanliness and ease of maintenance.

Maintenance services also come under fire in critical reviews. Residents allege that management is unresponsive or ineffective when it comes to addressing repair requests or providing timely support for issues that arise within their units. Describing the maintenance supervisor as all talk but no action, unhappy tenants express aggravation at feeling unheard and neglected in their pleas for help—leading them to feel trapped in a deteriorating environment without recourse.

Management practices further fuel discontent among certain residents who believe there’s a systemic attitude problem within The Russell House's administration. Suggesting an urgent need for change in management's approach towards resident complaints and concerns, these reviewers contend that such an overhaul could significantly enhance overall tenant satisfaction if handled correctly.

The most distressing accusations made against The Russell House involve pest control—or rather, the complete lack thereof. Reviews mention infestations of roaches and water bugs being part of life under this roof; some accounts suggest these unwelcome guests are almost treated as complimentary additions by management! This sentiment captures both frustration and humor but underscores a serious concern regarding hygiene standards within the property.

In summary, The Russell House serves as a microcosm illustrating how diverse individual experiences can be within residential communities. While many happily acclimate themselves to apartment living thanks to attentive staff and supportive neighbors, others grapple with considerable discomfort stemming from unresolved maintenance issues and unsatisfactory housing conditions. It is evident that much work lies ahead for management in fostering an equitable atmosphere where all voices are heard—and ensuring everyone can enjoy peaceful coexistence free from pests or inadequate facilities. Only time will tell if they rise to this challenge effectively or continue down a path that risks alienating significant portions of their resident population.

Physicians

• First Colonial Eye Center (0 miles)
• Dr. Susan E. Ring, MD (0.1 miles)
• Arthritis Consultants of Tidewater (0.2 miles)
• Advanced Pain Management & Rehabilitation PC (0.3 miles)
• Coastal Ear Nose & Throat (0.3 miles)
• Pulmonary Medicine of Virginia Beach (0.5 miles)
• Virginia Beach Family Practice (0.5 miles)

Restaurants

• Baladi Mediterranean Cafe (0.3 miles)
• No Frill Bar And Grill (0.4 miles)
• Taste Unlimited (0.5 miles)
• Wasserhund Brewing Company (0.5 miles)
• Taco Bell (0.6 miles)
• Yukai Japanese Buffet (0.8 miles)
• Captain Georges Seafood Restaurant (0.9 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Rite Aid (2.7 miles)
• Good Neighbor Pharmacy (2.8 miles)
• Walgreens (3.8 miles)

Hospitals

• Virginia Beach Ambulatory Surgery Center (0.6 miles)
• Sentara Virginia Beach General Hospital (0.6 miles)
• Sentara Health Care (3.1 miles)

Cafes

• Rick's Cafe (1 miles)
• Starbucks (1.6 miles)
• Bad Ass Coffee (2.4 miles)
• The Green Cat (2.5 miles)
• Starbucks (2.5 miles)
• Kahiau's Bakery & Cafe (4.6 miles)
• Starbucks (6.3 miles)

Places of Worship

• Virginia Beach Community Chapel (1.3 miles)
• Spring Branch Community Church (2.2 miles)

Parks

• Broad Bay Estates Park (3 miles)
• Kings Grant Park (4.4 miles)
• Red Wing Park (4.9 miles)
• Mount Trashmore Park (5.9 miles)

Theaters

• AMC Lynnhaven 18 (3.9 miles)
• Regal Entertainment Group (6 miles)