Villas at Ashford Hill

Pros

• Residents describe Courthouse Senior Apartments as a very nice place to live.
• The location is convenient to grocery stores, gas stations, and restaurants, and the complex is quiet.
• Barbara and JC are praised for being friendly, knowledgeable, and responsive to residents' needs.
• Maintenance requests are handled quickly, with 24-hour maintenance and staff who show genuine concern for comfort.
• The community offers a private atmosphere with a garden and woods, giving a home-like feeling, and units are accessible with no stairs.
• The property is well-kept, clean, and neighborly, with a safe, quiet environment.
• Move-in processes are easy thanks to Barbara's assistance and professionalism.
• The staff are described as courteous and helpful, contributing to a great neighborhood experience.
• Grandparents and families appreciate the no-stairs accessibility and easy access to amenities.

Cons

• The move-in was filthy: the apartment wasn't painted, carpets weren't cleaned, and appliances were nasty, blamed on the former Resident Manager.
• The reviewer criticized the company for the move-in issues.
• One resident's only complaint about the complex related to the move-in experience.

Review

Courthouse Senior Apartments comes through in the memories and experiences of a broad mix of residents as a welcoming, well-kept, and neighborly place to call home. Many who share their stories emphasize a warm sense of community: a sidewalk perfect for a morning walk, a friendly office staff always ready to help, and a general feeling that the place is absolutely "awesome" to live in. One person even notes how happy their mom is there, and how they themselves have felt the same positive energy after more than a year in residence. The overall tone across these reflections is one of gratitude for a comfortable, convenient setting where daily life feels easy and pleasant.

Location and quiet are recurring strengths. A resident who has lived at Courthouse Senior Apartments for ten years highlights how convenient it is to nearby grocery stores, gas stations, and restaurants, and notes that the complex is very quiet. The proximity to emergency services - the Rescue Squad and Fire Department nearby - adds a further sense of security. The neighborhood is consistently described as peaceful, well kept, and easy to navigate, with many pointing out that the absence of stairs and the cottage-style units contribute to a sense of accessibility and ease.

Not every memory is perfectly rosy, however. One review from Betty Altman candidly recalls a difficult move-in experience: the apartment was described as filthy, without paint, carpets unclean, and appliances dirty. She attributes those conditions to the former Resident Manager and takes the opportunity to share her frustration with the company. Her critique stands out as a reminder that, even in a valued community, first impressions can be imperfect and that management history can color a resident's experience - though the surrounding praise for other aspects of the property remains strong.

Maintenance and service are repeatedly praised as standout features. JC is repeatedly mentioned for timely, courteous assistance - whether it's fixing a light fixture quickly or addressing plumbing and electrical concerns with genuine care and promptness. One resident emphasizes having "24-hour maintenance" since downsizing, which helps eliminate worries about upkeep and makes life in the smaller space feel secure. The maintenance team - Barbara and JC in particular - and a wider staff are described as responsive, respectful, and consistently focused on comfort and reliability, with CJ also singled out as quick to respond to issues.

The sense of home is reinforced by the environment and layout. Residents speak of a private atmosphere with gardens and woods, a place that feels more like a home than an apartment. The absence of stairs is repeatedly highlighted as a major benefit, making it easy to walk straight into one's unit and to manage groceries and daily activities without carrying heavy items upstairs. The community is consistently described as neighborly, quiet, and well maintained, further reinforcing the impression of Courthouse Senior Apartments as a calm, comfortable haven for 55+ residents and those nearing eligibility.

Staffing and move-in experiences are a particular strength for many residents. Barbara is frequently described as well informed, helpful, and easy to work with, especially during the move-in process. One reviewer notes that Barbara makes the process easy, while others describe Barbara and JC as a great team who respond promptly to concerns and keep residents informed about repairs and timelines. The combination of Barbara's knowledge and JC's hands-on maintenance approach creates a sense of dependable, proactive care that many residents find indispensable. The sentiment that Renting here "has never been so good" is echoed by several.

Prospective residents often visit with interest but limited openings are mentioned. Lori Jones explains that she and her husband Robert enjoyed their visit - loving the setting and quiet - and she asks about joining the waiting list since there are no current openings. In another account, a couple touring the property remarks on the well-maintained grounds, the lack of stairs, and the appeal of a place where they could easily move in and start enjoying the benefits of a 55+ community. These notes help illustrate Courthouse Senior Apartments as a desirable option for those planning a next phase of life, even if immediate housing isn't available.

Move-in day moments and ongoing appreciation reinforce the overall satisfaction. One account celebrates move-in day as a positive milestone, praising Barbara for being helpful, efficient, knowledgeable, and professional. The resident expresses gratitude and looks forward to a wonderful life in the community. Across shared experiences, the staff - especially Barbara, JC, and CJ - receives frequent praise for reliability, thoughtful communication, and a willingness to address any issue with care. The property is described as "cute," well kept, and supported by an office manager who is knowledgeable and courteous, in addition to a neighborhood that feels convenient and welcoming.

In sum, Courthouse Senior Apartments emerges from these testimonies as a dependable, attractive option for seniors seeking a quiet, accessible, and well-maintained living environment. The strength of the community lies in its thoughtful staff, particularly Barbara, JC, and CJ, whose responsiveness and professional demeanor help residents feel secure and cared for. The combination of a serene setting with gardens and woods, no stairs, and a clear focus on maintenance and service creates a compelling picture of a place many residents are proud to call home - even as they acknowledge that initial move-in experiences can vary. For families and grandparents who value a friendly, well-managed 55+ community with easy access to amenities and a strong sense of neighborliness, Courthouse Senior Apartments frequently stands out as an excellent fit.

Physicians

• Nilsen Eye Care (0.1 miles)
• Arthritis Specialists (1.1 miles)
• Olivero Thomas A J DDS (1.9 miles)
• Midlothian Family Practice (2.2 miles)
• Partner Medical Doctors (2.6 miles)
• Midlothian Medical Care (2.6 miles)
• Pediatric & Adolescent Health Partners PC (2.8 miles)

Restaurants

• Sonic Drive-In (0.7 miles)
• Chick-Fil-A (1.1 miles)
• Apollo's Flame Baked Pizza and Grill (1.3 miles)
• McDonald's (2 miles)
• Dq Grill & Chill (3.1 miles)
• Cook Out (3.1 miles)
• Sports Page Bar & Grill (3.3 miles)

Pharmacies

• Wegmans (1.1 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2 miles)
• Kroger Pharmacy (2 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.3 miles)

Hospitals

• CJW Medical Center (1.1 miles)
• Bon Secours Richmond Health (5 miles)
• Hunter Holmes McGuire VA Medical Center (7.6 miles)
• St Marys South Building (7.9 miles)

Parks

• Huguenot Park (1.3 miles)
• Reidelbach Park (2.4 miles)
• Rockwood Park (3.4 miles)
• Charter Colony Playground (3.6 miles)
• Barker Field Dog Park (7.4 miles)
• Dogwood Dell (7.4 miles)
• Forest Hill Park (7.4 miles)

Places of Worship

• Central Baptist Church (2 miles)
• St Edward's Church (2.5 miles)
• New Life United Methodist Church (5.6 miles)
• Second Baptist Church (6.1 miles)
• Christadelphian Chapel (8 miles)

Cafes

• Starbucks (3.4 miles)
• Perk (3.5 miles)
• Panera Bread (5.1 miles)
• Starbucks (7.6 miles)

Theaters

• Regal Westchester Commons (4.7 miles)
• Commonwealth 20 & Imax (5.5 miles)