The Laurels Of Bon Air

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  • Interior

    A spacious dining room with neatly arranged tables and chairs, featuring natural lighting and decorative curtains.

  • Bedroom

    A cozy hospital room featuring yellow bedding and comfortable furnishings.

  • Seating Area

    A cozy outdoor seating area featuring comfortable chairs, a table with plants, and a colorful mural in the background.

  • Outdoor

    An elderly person in a wheelchair enjoys the view while children play nearby.

  • Lobby

    A spacious lobby area featuring comfortable seating and ample natural light.

  • Exercise Equipment

    A smiling woman indoors next to exercise equipment.

  • Nursing Home

    Sign for The Laurels of Bon Air, a skilled nursing and rehabilitation center.

The Laurels Of Bon Air

9101 Bon Air Crossings Drive, Bon Air, VA 23235

For more information about senior living options: (844) 490-3973

2.7 from 34 reviews
5 stars
9
4 stars
4
3 stars
2
2 stars
7
1 stars
12

Skilled Nursing Facility

Overall Review of The Laurels Of Bon Air

Pros

  • pro The facility is clean and well-maintained, with spacious rooms that are comfortable for residents.
  • pro Staff members are generally friendly, caring, and professional, providing excellent support to patients and their families.
  • pro The rehabilitation team goes above and beyond in helping residents regain strength and independence during their recovery process.
  • pro Many family members appreciate the delicious meals offered at the facility, which contribute positively to the overall experience.
  • pro Some residents have expressed gratitude for the kindness and encouragement provided by both nursing staff and therapists throughout their stay.
  • pro Positive relationships with certain staff members enhance the care experience for residents, making them feel supported and valued.
  • pro Overall, many visitors felt at ease knowing their loved ones were receiving adequate care in a pleasant environment.

Cons

  • pro The facility is outdated, with dirty furniture and insufficient upkeep.
  • pro Staff response times are poor, leading to unsafe situations for residents.
  • pro Residents' rooms are not cleaned regularly, leaving trash and unwashed laundry.
  • pro The administration exhibits rudeness and disrespect towards families and residents.
  • pro Communication within the facility is lacking, making it difficult for families to reach the right staff members.
  • pro Some staff members are unprofessional and rude, negatively impacting resident care.
  • pro Important appointments are missed due to inadequate staffing and preparation.
  • pro The quality of food served to residents is often low, with cold meals and small portions reported.
  • pro Concerns about therapy services being unjustly halted were not adequately addressed by administration.
  • pro Families felt compelled to stay long hours to ensure their loved ones received proper care due to staff shortages or disinterest.

Review

The experiences shared by residents and their families at The Laurels of Bon Air paint a complex picture of the facility, with opinions ranging from praise for certain staff to serious concerns about cleanliness, communication, and overall care. Many reviewers noted that the physical environment is a mix of newly renovated and outdated aspects. While some rooms were reported as clean, spacious, and nicely furnished, others described them as old and in dire need of maintenance. The inconsistencies in room quality reflect broader issues within the facility regarding upkeep and aesthetics.

One recurring theme across various reviews is the quality of staff interactions. Numerous individuals commended specific staff members for their attentiveness, compassion, and professionalism. For instance, Ms. Blizzard was highlighted as an exemplary Certified Nursing Assistant (CNA), demonstrating an unwavering commitment to resident care. Praise was also given to physical therapists who motivated residents during rehabilitation sessions?highlighting their pivotal role in helping patients regain strength following surgeries or illness. However, contrasting experiences emerged concerning staff responsiveness and demeanor; some families reported rude or indifferent interactions with administrative personnel and nursing staff, raising significant concerns about employee training and management.

The food served at the facility evoked mixed reactions as well. While some residents found it tasty and satisfying, others criticized it for being unappetizing or served cold with inadequate portion sizes. It became evident that mealtime experiences varied widely among residents; complaints included infrequent assistance during meals which could impede patients? ability to eat comfortably on their own.

Additionally, issues related to communication surfaced repeatedly in these reviews. Several family members expressed frustration over inadequate direct contact options with various departments within the facility; they often found themselves having to navigate through operators rather than reaching out directly to social workers or admissions personnel when inquiries arose. This inefficient mechanism led to confusion when addressing urgent matters related to patient care?such as therapy discontinuation due to insurance complications?which contributed further to dissatisfaction among families desperately seeking clarity about their loved ones? situations.

Another area where families felt let down was in terms of overall cleanliness and upkeep within the facility itself. Reports of unsanitary conditions?including rooms not being cleaned for days on end?left many feeling anxious about their loved ones' living environments. Complaints detailing dirty laundry left unaddressed alongside trash accumulating on floors painted a troubling picture of neglect that cannot be overlooked when evaluating care standards.

Despite these challenges mentioned by numerous reviewers?including long wait times for assistance during emergencies?the divide between positive and negative experiences highlights that while some staff members go above and beyond for residents' well-being, systemic issues tied closely to management practices hinder consistent quality throughout all areas of service offered at The Laurels of Bon Air. Families are strongly urged to conduct thorough visits before making decisions regarding placement in skilled nursing facilities like this one?as many underscored the importance of firsthand accounts drawn from personal experience when selecting locations best suited for their loved ones? rehabilitation needs or long-term stays.

In conclusion, while there are pockets of excellence within The Laurels of Bon Air attributed largely due its dedicated team members working tirelessly behind the scenes?there remain pressing concerns regarding administration?s shortcomings impacting overall resident satisfaction levels significantly enough warrant attention moving forward into ensuring improved conditions that align better with expectations held by both family members seeking reliable support systems alongside potential future residents looking toward successful recoveries amid challenging circumstances.

Features

Housing

  • 124 resident community capacity 124 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Richmond International (13 miles away) Richmond International (13 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Laurels Of Bon Air in Bon Air, VA is an assisted living community that offers a wide range of amenities and care services to ensure residents have a comfortable and fulfilling lifestyle.

For the convenience and comfort of the residents, there is a beauty salon where they can get pampered, as well as cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around easily, whether it's for shopping or social outings. The computer center allows residents to stay connected with their loved ones or pursue their interests online.

Meals are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options prepared by the community's professional staff. Special dietary restrictions can be accommodated to ensure each resident's individual needs are met.

Residents have access to a variety of recreational facilities such as a fitness room, gaming room, small library, and outdoor spaces like gardens where they can relax and enjoy nature. Scheduled activities are organized daily to keep residents engaged and entertained. Planned day trips are also available for those who enjoy exploring new places.

The community provides fully furnished apartments with private bathrooms and kitchenettes for ultimate independence and privacy. Housekeeping services are provided to ensure a clean and tidy living environment.

Care services at The Laurels Of Bon Air include 24-hour call systems and supervision for round-the-clock assistance if needed. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure medication is taken correctly.

To promote mental wellness, there is a mental wellness program in place that focuses on cognitive stimulation and emotional support. Residents with diabetes can benefit from special diets catered towards their specific needs.

Additionally, the community offers transportation arrangements for non-medical purposes as well as specifically for doctor's appointments.

The location of The Laurels Of Bon Air provides easy access to various amenities nearby such as cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. This ensures that residents have everything they need within reach.

Overall, The Laurels Of Bon Air is a well-equipped assisted living community that offers a wide range of amenities and care services to support the physical and mental well-being of its residents.

Nearby Places of Interest

Physicians

  • Midlothian Medical Care (0.4 miles)
  • Arthritis Specialists (2 miles)
  • OrthoVirginia - Chippenham (2.2 miles)
  • Nilsen Eye Care (2.4 miles)
  • Bhatti Jawad Dr Virginia Pain Network And Clinics Richmond (2.5 miles)
  • NorthStar Community (2.5 miles)
  • Primary Health Group (2.8 miles)

Restaurants

  • Cook Out (0.8 miles)
  • Apollo's Flame Baked Pizza and Grill (1.4 miles)
  • Sonic Drive-In (2.2 miles)
  • McDonald's (2.8 miles)
  • Chick-Fil-A (2.8 miles)
  • Little Caesars Pizza (3.9 miles)
  • McDonald's (4.3 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.1 miles)
  • Kroger Pharmacy (3.2 miles)
  • Wegmans (3.3 miles)

Hospitals

  • CJW Medical Center (2 miles)
  • Hunter Holmes McGuire VA Medical Center (5.3 miles)
  • St Marys South Building (6.6 miles)

Parks

  • Huguenot Park (2.3 miles)
  • Reidelbach Park (2.8 miles)
  • Rockwood Park (3.3 miles)
  • Forest Hill Park (5.2 miles)
  • Barker Field Dog Park (5.3 miles)
  • Dogwood Dell (5.4 miles)
  • Charter Colony Playground (5.8 miles)

Cafes

  • Perk (2.6 miles)
  • Starbucks (5.7 miles)
  • Lamplighter (6.2 miles)
  • Starbucks (6.5 miles)
  • Blanchard’s Café (6.8 miles)
  • Starbucks (6.9 miles)
  • Panera Bread (7 miles)

Places of Worship

  • Central Baptist Church (2.6 miles)
  • St Edward's Church (2.9 miles)
  • Christadelphian Chapel (6.1 miles)
  • Tikvat Israel Congregation (6.3 miles)
  • Second Baptist Church (6.4 miles)
  • Remnant Church (6.5 miles)

Theaters

  • Commonwealth 20 & Imax (6.4 miles)
  • Regal Westchester Commons (7 miles)

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