The Crossings at Bon Air

Pros

• The Crossings at Bon Air is praised for its friendly and informative staff, contributing to a welcoming atmosphere for residents and their families.
• Residents enjoy a variety of activities, including live entertainment, shopping trips, and a cocktail hour before dinner, enhancing their social engagement.
• The facility is noted for its cleanliness and well-laid-out rooms, featuring amenities like kitchenettes and spacious bathrooms that cater to seniors' needs.
• Many reviewers highlighted the quality dining experience, with meals described as excellent in some instances.
• The community offers a range of amenities, including exercise rooms, libraries, and on-site pubs or bars for social gatherings.
• The presence of balconies on most apartments provides residents with outdoor space to enjoy their surroundings.
• Numerous positive experiences were shared about engaging activities such as bingo and themed events that keep residents active and entertained.
• Family members appreciate the option for their loved ones to transition from independent living to assisted living if needed, providing peace of mind regarding future care needs.

Cons

• The management at The Crossings at Bon Air is perceived as bossy and tries to intimidate residents, leading to concerns about the care provided to elderly individuals.
• There were significant delays in addressing maintenance issues, such as recurring water leaks, raising doubts about the facility’s responsiveness to resident needs.
• The food quality is reported to be poor and unsatisfactory for many residents.
• Some visitors found the facility too large and industrial, lacking a cozy atmosphere that would be more suitable for their loved ones.
• There were issues with varied cleanliness levels in some of the rooms during tours, which negatively affected their impression of the overall facility.
• The pricing was considered high compared to other facilities that offer more meals and services at a similar price point.
• Communication from management regarding staff changes was inadequate, requiring families to actively seek information rather than being informed proactively.
• Some felt there was a lack of senior engagement on certain days, leading them to question the liveliness of the community environment.

Review

The Crossings at Bon Air is an assisted living community that has garnered a variety of reviews, showcasing both positive experiences and significant concerns from residents and their families. Many families have chosen this facility for their loved ones due to its convenient location, appealing amenities, and the potential for residents to transition into assisted living or memory care if necessary. Notably, one family highlighted the satisfaction of their mother-in-law, who moved in last October. They appreciated features like in-room washer/dryers and found the staff to be supportive and attentive. The community offers various activities that keep residents engaged, such as cocktail hours, outings for lunch and shopping, and live entertainment events several times a week.

Visitors to The Crossings have noted the cleanliness of the facilities and praised the friendly demeanor of the staff during tours. Prospective residents can expect spacious rooms with kitchenettes equipped with stoves and refrigerators—ideal for those who are not yet ready for full assisted living. The dining area resembles a restaurant with served meals rather than a traditional cafeteria setup. Common areas such as libraries and lounges were also observed to be well-maintained, promoting social interaction among residents.

However, despite these attributes, there have been notable criticisms regarding management changes that seem to affect communication within the community. Some reviewers expressed concern about high turnover in key director positions without any proactive updates being provided to families or residents. This lack of transparency left some families feeling disconnected from essential information regarding their loved ones' care. Additionally, while many enjoyed activities like happy hours and scheduled events throughout the week, others felt that recent changes indicated a shift toward profit-seeking motives over resident welfare.

One major point of contention was related to pricing models at The Crossings at Bon Air compared to other facilities that might offer better value for money. Reviewers cited expensive rates coupled with limited meal inclusion—typically only one meal per day—whereas other communities offered more comprehensive packages at similar price points. This disparity led some prospective clients to look elsewhere after feeling that they could get better options available within comparable budgets.

Some firsthand accounts revealed maintenance issues that raised serious concerns about resident safety and comfort levels within their apartments. Instances of water leaks went unaddressed for significant periods (upwards of three months), leading affected residents to feel neglected by the management team. Others noted issues with food quality that have declined over time; where once this was considered an upscale dining experience amongst similar facilities now appeared uninspired according to some feedback.

While there were elements enjoyed by visitors—including organized activities which generated engagement among residents—the overall atmosphere seemed disjointed for certain families seeking cozier settings with more personal touches compared to larger industrial-like environments often reported by guests on tours. For instance, some visitors pointed out stained carpets in hallways or remarked on how vacant common areas made it difficult to witness vibrant communal life during their visits.

In conclusion, while The Crossings at Bon Air remains an option for many seeking independent or assisted living arrangements due largely in part due its physical amenities—like attractive apartment layouts incorporating modern features—the inconsistent service quality illuminated through multiple testimonials poses questions about long-term stability within management structures combined with rising costs associated with living there as well as ongoing maintenance struggles currently faced might potentially deter new entrants looking toward attracting life-enhancing experiences instead.

This part of Richmond, Virginia offers a variety of healthcare options with physicians specializing in arthritis, orthopedics, eye care, and pain management located within a few miles. Nearby hospitals include CJW Medical Center and the Hunter Holmes McGuire VA Medical Center for any urgent medical needs. There are also several pharmacies in close proximity for convenient access to medication. In terms of leisure activities, there are multiple parks nearby such as Huguenot Park and Rockwood Park for outdoor enjoyment. Additionally, there are cafes and restaurants like Cook Out and Starbucks for dining options. Places of worship like Central Baptist Church and St Edward's Church provide spiritual community connections. The area also features theaters like Commonwealth 20 & Imax for entertainment options. Overall, this neighborhood offers a mix of essential services and recreational opportunities suitable for senior living.

Physicians

• Midlothian Medical Care (0.5 miles)
• Arthritis Specialists (1.9 miles)
• OrthoVirginia - Chippenham (2.2 miles)
• Nilsen Eye Care (2.4 miles)
• NorthStar Community (2.5 miles)
• Bhatti Jawad Dr Virginia Pain Network And Clinics Richmond (2.5 miles)
• Primary Health Group (2.8 miles)

Restaurants

• Cook Out (0.8 miles)
• Apollo's Flame Baked Pizza and Grill (1.3 miles)
• Sonic Drive-In (2.2 miles)
• McDonald's (2.7 miles)
• Chick-Fil-A (2.7 miles)
• Little Caesars Pizza (4 miles)
• McDonald's (4.3 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.1 miles)
• Kroger Pharmacy (3.1 miles)
• Wegmans (3.3 miles)

Hospitals

• CJW Medical Center (1.9 miles)
• Hunter Holmes McGuire VA Medical Center (5.3 miles)
• St Marys South Building (6.5 miles)

Parks

• Huguenot Park (2.2 miles)
• Reidelbach Park (2.8 miles)
• Rockwood Park (3.3 miles)
• Forest Hill Park (5.2 miles)
• Barker Field Dog Park (5.3 miles)
• Dogwood Dell (5.4 miles)
• Charter Colony Playground (5.8 miles)

Cafes

• Perk (2.5 miles)
• Starbucks (5.6 miles)
• Lamplighter (6.2 miles)
• Starbucks (6.5 miles)
• Blanchard’s Café (6.8 miles)
• Starbucks (6.9 miles)
• Panera Bread (7 miles)

Places of Worship

• Central Baptist Church (2.6 miles)
• St Edward's Church (2.8 miles)
• Christadelphian Chapel (6.1 miles)
• Tikvat Israel Congregation (6.3 miles)
• Second Baptist Church (6.3 miles)
• Remnant Church (6.4 miles)

Theaters

• Commonwealth 20 & Imax (6.5 miles)
• Regal Westchester Commons (7 miles)