Richardson Adult Care

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Richardson Adult Care

Richardson Adult Care

419 W 28th St, Norfolk, VA 23508

For more information about senior living options: (844) 490-3973

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Assisted Living

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    Overall Review of Richardson Adult Care

    Cons

    • pro The reviewer states that the office and staff deserve less than one star.
    • pro Imani the receptionist is described as not taking good notes and forgetting when convenient.
    • pro Julie Jones NP is claimed to not think clearly, to need more training, and to not be making decisions on her own.
    • pro Imani is said to need more training and to take better notes.
    • pro The reviewer asserts the negligence of these two individuals has caused detriment to the family.
    • pro Julie Jones invaded the home and the family's privacy.
    • pro Julie Jones allegedly called for a welfare check and gained entry into the home.
    • pro The appointment was scheduled without input and at a time the family was unavailable.

    Review

    The account paints a troubling picture of a medical office experience that began with a disorganized scheduling process and spiraled into a troubling confrontation that the reviewer claims crossed professional and personal boundaries. The writer expresses a strong sense of dissatisfaction, saying that if they could give the office and its staff less than one star, they would. The core of the complaint hinges on two individuals in particular: Imani, described as the receptionist, and Julie Jones, a nurse practitioner. From the outset, the reviewer emphasizes a pattern of miscommunication, poor record-keeping, and decisions made without the reviewer's input or consent.

    First, the reviewer details a troubling scheduling lapse. An appointment was created for the mother with Julie Jones NP through an online app, and this appointment was set without the reviewer's input or agreement. The reviewer questioned who had scheduled the appointment and why it was arranged without consent. Imani, the receptionist, allegedly claimed that Julie Jones's assistant had set the appointment, and the reviewer stressed that the proposed time did not suit their availability. The reviewer asked for a call to arrange a more suitable time and requested to know the next available slot. Imani replied that the next available appointment would be on 9/6/2022, and that the assistant would handle contacting them. The situation took a dramatic turn when, despite these requests and the statements about follow-up, Julie Jones showed up at the house at 8:15 a.m. on the day in question - the very time the reviewer had indicated they were not available.

    What followed, according to the reviewer, was an alarming welfare check that intensified the situation. The narrative asserts that Julie Jones NP arrived at the home, and because the reviewer had not returned calls for about 48 hours and no one answered the door, the nurse practitioner initiated a welfare check and gained entry to the home. The reviewer describes this as an invasion of privacy and an abrupt disruption to their household. The language used conveys a sense of shock and violation, painting the welfare check as a intrusion into the personal space of the family rather than a routine medical matter.

    Beyond the immediate incident, the reviewer expresses concerns about the competence and judgment of the professionals involved. They contend that Julie Jones does not think clearly and needs more training, arguing that she should not be making autonomous decisions. This critique is not limited to the nurse practitioner; the reviewer also questions the proficiency of Imani as the receptionist, asserting that she needs more training and that her notes are inadequate. The implied consequence of these perceived shortcomings is a cascade of mismanagement and miscommunication that the reviewer believes contributed to the distressing sequence of events.

    The emotional and material toll is another central element of the account. The reviewer frames the situation as a negligent series of actions by the two staff members, suggesting that the resulting harm to their family has been substantial and unnecessary. A particularly pointed claim is that the damage to the home is the reviewer's own responsibility to fix, not Julie Jones's, implying that the welfare check and the ensuing disruption were unjustified or mishandled. This line of reasoning underscores a belief that professional boundaries were crossed, turning a healthcare interaction into a privacy violation with tangible repercussions for the household.

    In the closing reflections, the reviewer sounds a stark warning to others: do not let these individuals into your home. The overarching sentiment is one of caution, driven by a sense of fear, anger, and dismay at how a medical encounter devolved into a personal intrusion. The narrative frames the incident as not only a professional failure but a serious breach of privacy and security, with lasting effects on the family's sense of safety in their own home. The seriousness with which these allegations are presented invites readers to question the office's procedures, communication practices, and the boundaries maintained by staff when engaging with patients and their families.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

    Transportation

    • Norfolk International (5 miles away) Norfolk International (5 miles away)
    • Newport News Williamsburg International (21 miles away) Newport News Williamsburg International (21 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    Richardson Adult Care in Norfolk, VA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. Located in a vibrant neighborhood, this community ensures that its residents have access to various services and facilities nearby.

    For those seeking spiritual fulfillment, devotional services off-site are available. Residents can participate in these activities to nurture their spiritual well-being. Additionally, indoor common areas provide ample space for socializing and engaging in recreational activities with fellow residents.

    The community also offers specialized care for individuals with diabetes. Trained caregivers are available to assist residents with their specific diabetic care needs, ensuring they receive the attention and support necessary to manage their condition effectively.

    Residents can enjoy a variety of activities off-site, such as devotional programs, which allow them to explore their religious beliefs within the wider community. This provides opportunities for social interaction and engagement beyond the walls of the assisted living facility.

    Richardson Adult Care benefits from its convenient location near multiple cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. These nearby amenities create a sense of convenience and accessibility for both residents and their families.

    In summary, Richardson Adult Care in Norfolk, VA is an assisted living community that offers a range of amenities and care services tailored to meet the unique needs of its residents. With its focus on spiritual well-being through devotional services off-site and indoor common areas for socialization, it provides a comfortable environment for seniors. Specialized diabetic care ensures that residents receive personalized attention while engaging in various activities off-site. The convenience of nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals adds further value to this vibrant assisted living community.

    Nearby Places of Interest

    This area of Norfolk, Virginia offers a variety of amenities and services that would be convenient for someone considering senior living. There are numerous restaurants within close proximity, ranging from casual eateries like Taco Bell to more upscale options like Sanctuary. Additionally, there are several cafes nearby where you can enjoy a cup of coffee or tea with friends. For healthcare needs, there are multiple pharmacies and physicians' offices in the area, including Ghent Family Practice and CHKD hospital. The neighborhood also has easy access to transportation options, such as The Tide light rail system and Norfolk International Airport for those who may need to travel frequently. Overall, this part of Norfolk provides a mix of dining, medical care, and convenience that would make it a comfortable and practical choice for seniors looking to settle in the area.

    Restaurants

    • Handsome Biscuit (0.1 miles)
    • Tap House Grill At Ghent (0.6 miles)
    • Chick-Fil-A (0.7 miles)
    • Hank's Filling Station (0.8 miles)
    • Taco Bell (0.9 miles)
    • Perfectly Frank (1 miles)
    • Sanctuary (1.1 miles)

    Cafes

    • Coalescence Coffee (0.2 miles)
    • Starbucks (0.4 miles)
    • Panera Bread (0.4 miles)
    • Cafe Stella (0.5 miles)
    • Panera Bread (0.9 miles)
    • Starbucks (1.8 miles)
    • Starbucks (2.9 miles)

    Pharmacies

    • Rite Aid (0.4 miles)
    • Walgreens (0.5 miles)
    • CVS Pharmacy (0.9 miles)
    • Mac Arthur Pharmacy (1.7 miles)
    • CVS Pharmacy (2.1 miles)
    • Walgreens (2.9 miles)
    • Rite Aid (3 miles)

    Physicians

    • Galan-Dejesus Mariam Np (0.4 miles)
    • Willis, Erica Pediatric Associates (0.5 miles)
    • Ghent Family Practice (0.7 miles)
    • Dr Robert F. Castle, MD (1.1 miles)
    • Duncan Yoder M.D. (1.2 miles)
    • Collins Jay N MD-Eastern VA Medical School Department (1.2 miles)
    • The King's Daughters Milk Bank at CHKD (1.3 miles)

    Hospitals

    • Chkd (0.5 miles)
    • Naval Medical Center Portsmouth (2.2 miles)
    • Portsmouth General Hospital (2.4 miles)
    • Maryview Medical Ambulatory Surgery Recovery (4.2 miles)
    • Bon Secours Maryview Medical Center (4.2 miles)

    Parks

    • The Pagoda & Oriental Garden (1.7 miles)
    • Bay Oaks Park (6 miles)
    • Portsmouth City Park (6.1 miles)

    Transportation

    • The Tide MacArthur Square Station (1.8 miles)
    • The Tide-Newtown Road Station (4.7 miles)
    • Norfolk Airport USO (4.9 miles)
    • Norfolk International Airport (ORF) (4.9 miles)
    • American Airlines Ticket Counter (4.9 miles)

    Places of Worship

    • Tabernacle Church Of Norfolk (2.2 miles)
    • Twine Memorial Holy Temple (3.2 miles)
    • Third Presbyterian Church (4.2 miles)
    • Westhaven Baptist Church (4.7 miles)

    Frequently Asked Questions

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