Richardson Adult Care in Norfolk, VA
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Information last verified:
419 W 28th St, Norfolk, VA 23508
For more information about senior living options: (844) 490-3973
The reviewer warns readers not to let these people into their home. The reviewer would give this office and staff less than one star. Imani, the receptionist, is described as not taking good notes and forgetting when it’s convenient for herself. An appointment for the reviewer’s mother was scheduled without input and at a time they were unavailable. The assistant allegedly scheduled the appointment, and the next available slot (9/6/2022) would be too long given the matter. Julie Jones NP arrived at 8:15 a.m., the scheduled time, after the reviewer had not answered calls for 48 hours. Julie Jones is said to not think clearly, needs more training, and should not be making decisions on her own. Imani needs more training and better note-taking. The welfare check involved entry into the home; the reviewer states Julie Jones invaded their home and their family’s privacy.Richardson Adult Care in Norfolk is best suited for families that prize direct nurse-practitioner involvement in in-home care and can tolerate significant administrative rough edges. The central appeal is access to an NP for medical assessments and welfare checks without requiring the elder to travel to a clinic. For some households, especially where mobility is limited or transportation is a barrier, that in-home medical oversight could be important. However, the overall value is undermined by documented administrative lapses and concerns about professional boundaries, which can transform a potentially helpful service into a source of ongoing stress for the family.
Those weighing alternatives should consider whether a provider with more ironclad scheduling discipline and stricter boundaries around home entries would better fit the family’s risk tolerance. If dependable appointment coordination, clear consent for visits, and careful note-taking are non-negotiable, other agencies with proven governance and stronger administrative controls deserve serious consideration. For families seeking a consistent, error-free process and assurances about privacy and control over who enters the home, Richardson Adult Care may not meet that baseline.
The core benefit, in-home medical oversight by a nurse practitioner, still matters in theory, but the practical reality here is that the pros do not meaningfully offset the main drawbacks. The NP’s involvement can simplify care coordination and timely medical input, yet that advantage is dramatically diminished when scheduling decisions are made without input, when notes are not reliably captured, and when the family experiences unanticipated contact. In short, the presence of a medical professional at home does not compensate for the erosion of trust caused by administrative missteps.
The most troubling elements anchor the decision: an office administrator described as forgetful about notes, and a nurse practitioner whose independent actions, according to the reviewer, crossed professional boundaries. A scheduled visit reportedly appeared at the home at an hour that did not align with the family’s availability, and a welfare check occurred without consent or timely communication. Beyond scheduling confusion, there is a claim of privacy invasion and property damage linked to the encounter. Taken together, these incidents point to a pattern of miscommunication and boundary overreach that casts serious doubt on the reliability and safety of the service model in place.
For families facing this choice, the practical lesson is clear: confirm how visits are scheduled, who authorizes home entry, and how privacy is protected before committing. Demand explicit written consent processes, transparent appointment protocols, and a documented chain of command for any in-home activity. Consider asking nearby peers or trusted agencies for comparable services with established track records in administrative discipline and privacy safeguards. If the primary need is stable governance and unambiguous boundaries around in-home care, Richardson Adult Care should be weighed against options with stronger reputations for reliability and professional conduct.
In summary, Richardson Adult Care is not a universal fit for all seniors requiring in-home support. It may still serve a narrow segment that prioritizes nurse-led home evaluations, but the decision hinges on tolerance for administrative chaos and potential privacy risks. Families should proceed only if the anticipated benefits of in-home NP access clearly outweigh the documented concerns about scheduling, note-keeping, and boundary propriety. For most households prioritizing predictable operations and a firmer privacy framework, exploring alternatives with proven governance and consistent execution is the prudent path.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Norfolk International (5 miles away) Newport News Williamsburg International (21 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Richardson Adult Care in Norfolk, VA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. Located in a vibrant neighborhood, this community ensures that its residents have access to various services and facilities nearby.
For those seeking spiritual fulfillment, devotional services off-site are available. Residents can participate in these activities to nurture their spiritual well-being. Additionally, indoor common areas provide ample space for socializing and engaging in recreational activities with fellow residents.
The community also offers specialized care for individuals with diabetes. Trained caregivers are available to assist residents with their specific diabetic care needs, ensuring they receive the attention and support necessary to manage their condition effectively.
Residents can enjoy a variety of activities off-site, such as devotional programs, which allow them to explore their religious beliefs within the wider community. This provides opportunities for social interaction and engagement beyond the walls of the assisted living facility.
Richardson Adult Care benefits from its convenient location near multiple cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. These nearby amenities create a sense of convenience and accessibility for both residents and their families.
In summary, Richardson Adult Care in Norfolk, VA is an assisted living community that offers a range of amenities and care services tailored to meet the unique needs of its residents. With its focus on spiritual well-being through devotional services off-site and indoor common areas for socialization, it provides a comfortable environment for seniors. Specialized diabetic care ensures that residents receive personalized attention while engaging in various activities off-site. The convenience of nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals adds further value to this vibrant assisted living community.
This area of Norfolk, Virginia offers a variety of amenities and services that would be convenient for someone considering senior living. There are numerous restaurants within close proximity, ranging from casual eateries like Taco Bell to more upscale options like Sanctuary. Additionally, there are several cafes nearby where you can enjoy a cup of coffee or tea with friends. For healthcare needs, there are multiple pharmacies and physicians' offices in the area, including Ghent Family Practice and CHKD hospital. The neighborhood also has easy access to transportation options, such as The Tide light rail system and Norfolk International Airport for those who may need to travel frequently. Overall, this part of Norfolk provides a mix of dining, medical care, and convenience that would make it a comfortable and practical choice for seniors looking to settle in the area.
Richardson Adult Care is located at 419 W 28th St, Norfolk, VA 23508 in Norfolk city, Virginia
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