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Hampton Roads Home Care in Norfolk, VA

Hampton Roads Home Care is a senior community in Norfolk, VA.

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Hampton Roads Home Care in Norfolk, VA

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Hampton Roads Home Care

957 W 21st St Ste K, Norfolk, VA 23517

To contact a resident: (757) 600-8695

For more information about senior living options: (866) 208-4318

4.9 from 49 reviews
5 stars
47
4 stars
1
3 stars
0
2 stars
1
1 stars
0

Overall Review of Hampton Roads Home Care

common 20 reviews mention this

Caregivers show strong compassion

Residents and families frequently describe caregivers as compassionate, respectful, and genuinely helpful.

Many reviewers emphasize the way caregivers treat patients with respect, patience, and personal attention. Several families also mention feeling at ease because staff listen to individual needs and provide supportive day-to-day help. A recurring thread is that the owner and team stay engaged when families need coverage or guidance, not just for basic tasks.

common 7 reviews mention this

Reliability and consistent support

Families often praise the service for being dependable and consistent when care needs change.

Residents and family members describe the agency as reliable and trustworthy, with caregivers showing up on time and following through on care. Multiple reviews highlight consistent coverage, including help when weekend or gap coverage was needed. Reviewers also mention proactive check-ins and efforts to maintain continuity of care.

common 6 reviews mention this

In-home help with daily needs

Reviews repeatedly mention hands-on help with everyday tasks inside the home.

Several reviewers describe care that includes assistance with activities of daily living and instrumental daily activities. Families also call out practical support such as cooking, cleaning, bathing, meal preparation, laundry, and transportation to appointments. One reviewer also describes staff supporting mobility and routines like stretching and gym visits as part of care.

common 5 reviews mention this

Pricing is repeatedly described as fair

Pricing comes up often, with multiple reviewers calling it reasonable or among the lowest.

A number of reviews specifically mention pricing as a reason they chose or would use the agency again. Some describe the cost as reasonable, while others compare it favorably to other options they tried. There are also comments that families did not have out-of-pocket costs for the described service experience.

caveat 2 reviews mention this

Communication is the main concern

A small set of reviews points to communication and follow-up issues.

While most feedback is positive, a couple of reviewers describe communication problems, including missed follow-up after an initial evaluation. One reviewer reports leaving multiple messages without a response for a period of time. Another notes that there were communication issues on a few occasions even though other parts of the experience met expectations.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Norfolk International (5 miles away) Norfolk International (5 miles away)
  • Newport News Williamsburg International (21 miles away) Newport News Williamsburg International (21 miles away)

Nearby Places of Interest

This part of Norfolk, Virginia, is a vibrant and diverse neighborhood with convenient access to essential services such as physicians, pharmacies, hospitals, cafes, restaurants, parks, transportation options, and places of worship. The area boasts a range of healthcare providers including pediatric associates and family practices, ensuring residents have access to quality medical care. Additionally, there are several dining options within walking distance offering various cuisines to satisfy different tastes. Nearby parks provide opportunities for leisurely strolls or outdoor activities. Public transportation options such as the Tide light rail system and proximity to Norfolk International Airport make it easy for residents to travel both locally and internationally. Places of worship are also readily available for those seeking spiritual nourishment. Overall, this neighborhood offers a convenient and welcoming environment for seniors looking to reside in Norfolk.

Physicians

  • Galan-Dejesus Mariam Np (0.1 miles)
  • Willis, Erica Pediatric Associates (0.2 miles)
  • Ghent Family Practice (0.7 miles)
  • Dr Robert F. Castle, MD (0.7 miles)
  • Duncan Yoder M.D. (0.8 miles)
  • Collins Jay N MD-Eastern VA Medical School Department (0.8 miles)
  • The King's Daughters Milk Bank at CHKD (0.9 miles)

Cafes

  • Starbucks (0.1 miles)
  • Cafe Stella (0.1 miles)
  • Coalescence Coffee (0.3 miles)
  • Panera Bread (0.4 miles)
  • Panera Bread (1.2 miles)
  • Starbucks (1.3 miles)
  • Starbucks (3.4 miles)

Pharmacies

  • Rite Aid (0.2 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (1.1 miles)
  • Mac Arthur Pharmacy (1.2 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (3.4 miles)
  • Rite Aid (3.5 miles)

Hospitals

  • Chkd (0.3 miles)
  • Naval Medical Center Portsmouth (1.8 miles)
  • Portsmouth General Hospital (2 miles)
  • Bon Secours Maryview Medical Center (3.8 miles)
  • Maryview Medical Ambulatory Surgery Recovery (3.8 miles)

Restaurants

  • Chick-Fil-A (0.4 miles)
  • Handsome Biscuit (0.4 miles)
  • Tap House Grill At Ghent (0.6 miles)
  • Sanctuary (0.7 miles)
  • Orapax Restaurant and Bar (1 miles)
  • Chen Garden Chinese Restaurant (1 miles)
  • Hank's Filling Station (1.2 miles)

Parks

  • The Pagoda & Oriental Garden (1.2 miles)
  • Portsmouth City Park (5.7 miles)
  • Bay Oaks Park (6.4 miles)

Transportation

  • The Tide MacArthur Square Station (1.4 miles)
  • The Tide-Newtown Road Station (4.6 miles)
  • Norfolk Airport USO (5.2 miles)
  • American Airlines Ticket Counter (5.2 miles)
  • Norfolk International Airport (ORF) (5.2 miles)

Places of Worship

  • Tabernacle Church Of Norfolk (2.7 miles)
  • Twine Memorial Holy Temple (2.7 miles)
  • Westhaven Baptist Church (4.3 miles)
  • Third Presbyterian Church (4.6 miles)

Frequently Asked Questions

Where is Hampton Roads Home Care?

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