Madonna Home
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814 West 37th Street, Norfolk, VA 23508
For more information about senior living options: (844) 490-3973
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The staff are nice. It is a family caring facility with friendly, caring, and loving people, and the residents are happy. Madonna Home is a very clean and quiet facility, and holiday celebrations are awesome. The facility is clean and well managed. The home environment is great.
The manager is extremely rude. The director is very unprofessional, and the atmosphere is dirty and old-smelling.Madonna Home draws a wide range of impressions from those who have experienced it, with threads of warmth weaving through many voices and sharp notes of concern appearing in others. One of the most consistent landmarks in the feedback is the sense of welcoming, carried by the staff. The concise praise, "Nice staff," sets the tone that many visitors and residents feel cared for in a personal and attentive way. That sense of a friendly, approachable team seems to be a foundational impression for several experiences at the facility.
For many, Madonna Home feels like a family caring facility where the people matter most. Reviews emphasize that "everyone is so friendly, caring, loving people and the residents are happy," painting a picture of a community where kindness and close attention are part of daily life. Those comments highlight a culture that prioritizes warmth, mutual respect, and a supportive environment, where residents appear to be treated with genuine concern and consideration. The overall mood, for these voices, is one of comfort and connection.
Yet the narrative is not one-note. A different set of reviewers describes markedly less favorable conditions, focusing on professionalism and atmosphere. Some accounts describe the experience as "very rude and unprofessional dirty and the manager is extremely rude," suggesting friction with leadership and concerns about behavior that undermines the sense of care. These voices point to a perception that the management style and interpersonal conduct within the facility can undermine otherwise positive aspects of caregiving, leaving a troubling impression for those who notice it.
Along similar lines, another reviewer asserts, "Very unprofessional Director and dirty old smelling atmosphere!" This depiction sharpens the contrast, signaling that the environment, from the point of view of cleanliness and odor, can feel neglected or inconsistent with the care residents need. It underscores a belief that leadership demeanor and the physical setting can strongly color the overall experience, for better or for worse, depending on when and where one observes the home.
Across the spectrum of impressions, there are also affirmations of charm and quality. Some observers simply call it a "Nice place," a succinct endorsement of the home's potential and general appeal. Others foreground the environment in a positive light, describing Madonna Home as "a very clean and quiet facility" where holiday celebrations are "awesome." This combination of cleanliness, quiet, and festive moments suggests that the home can offer moments of welcome dignity and joy, especially during meaningful occasions.
Further cheer comes from phrases like "Clean and Managed" and "Great home environment!" which imply that when things are in order, the facility operates smoothly and provides a supportive, homelike setting. These notes speak to an outside view of professionalism and organization, signaling to readers that a well-maintained, well-run home is possible within Madonna Home's walls. Taken together with the other observations, they contribute to a nuanced portrait of a place that can be both inviting and contentious, depending on the experience.
In the end, the collection of reviews presents Madonna Home as a facility with real strengths in warmth, friendliness, and a family-like atmosphere, alongside legitimate concerns about professionalism and cleanliness raised by other witnesses. The contrast invites prospective residents and families to look closely: to observe how staff interact with residents, to inquire about leadership practices and training, and to assess the cleanliness and odor within different areas of the building. As with many care environments, the experience appears to hinge on day-to-day realities and specific interactions, making direct visitation and conversation with current residents and staff essential steps for anyone weighing Madonna Home as a living option.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (5 miles away) Newport News Williamsburg International (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Madonna Home in Norfolk, VA is a board and care home that offers a comfortable and supportive environment for seniors in need of assistance with daily activities. The community provides a range of amenities to ensure residents' comfort and convenience, including a dining room where nutritious meals are served, fully furnished accommodations, a beautiful garden area, housekeeping services to maintain cleanliness, and move-in coordination to make transitioning as smooth as possible.
Residents at Madonna Home can enjoy outdoor spaces for relaxation and socialization, along with access to telephone services and Wi-Fi/high-speed internet for communication and entertainment purposes. The community also offers various care services such as assistance with bathing, dressing, transfers, medication management, coordination with healthcare providers, diabetes diet management, meal preparation according to specific dietary restrictions, and transportation arrangements for medical appointments.
In terms of nearby facilities and services, Madonna Home is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants for dining options outside the community, transportation options for easy mobility within the area or for medical appointments. Additionally, residents have nearby access to places of worship for spiritual support and five hospitals in case of any medical emergencies.
With its focus on providing personalized care in a warm and homely setting while offering necessary amenities and convenient access to essential services nearby, Madonna Home is an ideal choice for seniors seeking assisted living in Norfolk.
This particular area of Norfolk, Virginia, offers a variety of amenities and services that cater to the needs of seniors. With several restaurants, cafes, pharmacies, physicians' offices, and hospitals within close proximity, residents can easily access essential facilities for their daily needs. The neighborhood also provides options for spiritual fulfillment with various places of worship located nearby. Additionally, the presence of parks such as The Pagoda & Oriental Garden offers opportunities for outdoor recreation and relaxation. For those requiring transportation assistance, The Tide MacArthur Square Station is conveniently located for easy access to public transit. Overall, this area of Norfolk provides a well-rounded environment for senior living with access to necessities and recreational opportunities.
Madonna Home is located at 814 West 37th Street, Norfolk, VA 23508 in Norfolk city, Virginia
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