Signature Healthcare Of Norfolk

Pros

• Laura and her rehab staff are excellent and would get 5 stars.
• The nurses were great and the family felt it was a second home.
• Some of the staff was very caring, and the therapy was excellent.
• The facility was like family and provided the rehab and care needed.
• The location was good, and the facility was bright and sunny.

Cons

• The Nurses are terrible.
• Total lack of care and compassion for the people who have to live there.
• The Managers are a joke.
• And the Aides are a disgrace.
• The nursing care here completely sucks!
• The nursing staff says they have no control over it last night I was having chest pain and could not even get any help daycare is so bad I'm bout ready to just go home and take my chances in a home I would give this facility overall in zero stars if I could the nursing care is that bad.
• I wouldn't trust this place with my dog here.
• On the negative side, several things were stolen from my mother, including the meals I brought her because the food was inedible.
• There was also always urine all over the seat which was not cleaned, and my mother would sit on it because she was not steady enough to stand and clean it.
• Definitely not recommended.
• My mother has been at this facility for three weeks and already has a bed sore.
• She is allowed to lay in urine and not be changed or washed on a regular basis.
• Her water cup is not changed in a weeks time.
• We will be filing a complaint ASAP to have her moved to another facility.
• Some statements have been paraphrased for clarity and brevity.

Review

Several individuals have shared their experiences at a nursing home, and the opinions are mixed. One reviewer begins by stating that this particular nursing home is horrible, except for the therapy department, which they found to be good. They express disappointment in the lack of care and compassion from the nurses, as well as their negative perception of the managers and aides. Additionally, they mention that the rooms are filthy.

Contrasting this negative review, another individual shares a more positive experience with the facility. They state that their mother-in-law recovered there and overall found it to be a good facility. Although they encountered one issue with an impatient nurse, they highlight that it was handled respectfully by the staff. The reviewer praises the nurses and describes feeling like it was a second home for their family. They appreciate how motivated and independent-minded the patients were despite their limitations.

In another review, a person acknowledges that some of the staff were caring and commends the excellent therapy provided at the facility. However, they express concerns about thefts from their mother's room and mention that meals brought in also disappeared. The most significant issue raised involves a roommate who frequently urinated on the floor due to incontinence problems. Despite requesting assistance multiple times, including suggesting using diapers for her roommate, no action was taken by staff. This created unsanitary conditions for both patients involved.

The next reviewer provides a distressing account of their mother's experience at this nursing home. Their mother developed bedsores within three weeks and had not been properly cared for or cleaned regularly. The reviewer mentions instances where their mother wore unchanged pajamas for days and her water cup went unchanged for a week. Despite being advised by a social worker to give them a chance to address these issues before filing a complaint, it became clear that staffing levels were lacking, making it impossible for adequate care to be provided.

On a more positive note again is another individual who felt that this nursing home was the best choice for their mother, comparing it favorably to two other facilities in the area. They express gratitude for the rehabilitation and comprehensive care provided and even mention that their mother has now regained her independence. The reviewer also mentions ongoing renovations at the facility, suggesting a commitment to improving the overall environment.

In summary, these reviews paint a varied picture of this particular nursing home. There were concerns raised about lack of care and compassion from some staff members, issues with theft and unsanitary conditions, as well as struggles with adequate staffing levels impacting patient care. However, there were also positive experiences highlighted such as excellent therapy services, motivated patients, and a feeling of being part of a supportive family-like community. It is essential for potential residents and their families to carefully consider these contrasting perspectives when making decisions about long-term care options.

This part of Norfolk, Virginia, offers a convenient and accessible location for senior living. With several physicians and hospitals nearby, seniors can easily access healthcare services. There are also a variety of dining options ranging from casual to upscale restaurants, as well as cafes for socializing with friends or enjoying a cup of coffee. The area is also home to pharmacies for medication needs. Additionally, there are parks nearby for leisurely walks and relaxation in nature. The presence of transportation options such as The Tide station and proximity to the airport makes it easy for seniors to travel when needed. Places of worship are also available for spiritual nourishment. Overall, this neighborhood provides a balanced mix of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment.

Physicians

• Dr Robert F. Castle, MD (0.2 miles)
• Duncan Yoder M.D. (0.3 miles)
• Collins Jay N MD-Eastern VA Medical School Department (0.4 miles)
• The King's Daughters Milk Bank at CHKD (0.4 miles)
• Neurosurgical Associates, PC (0.5 miles)
• Ghent Family Practice (0.5 miles)
• Galan-Dejesus Mariam Np (0.6 miles)

Restaurants

• Orapax Restaurant and Bar (0.4 miles)
• Tap House Grill At Ghent (0.5 miles)
• Handsome Biscuit (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Sanctuary (1 miles)
• Taco Bell (1.1 miles)
• Brick Anchor Brew House (1.3 miles)

Cafes

• Panera Bread (0.5 miles)
• Cafe Stella (0.5 miles)
• Starbucks (0.6 miles)
• Coalescence Coffee (0.9 miles)
• Panera Bread (1.2 miles)
• Starbucks (1.4 miles)
• Starbucks (3.5 miles)

Pharmacies

• Walgreens (0.5 miles)
• Rite Aid (0.5 miles)
• CVS Pharmacy (1 miles)
• Mac Arthur Pharmacy (1.3 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.2 miles)
• Drug Center Pharmacy (3.3 miles)

Hospitals

• Chkd (0.9 miles)
• Naval Medical Center Portsmouth (1.5 miles)
• Portsmouth General Hospital (1.7 miles)
• Maryview Medical Ambulatory Surgery Recovery (3.2 miles)
• Bon Secours Maryview Medical Center (3.2 miles)

Parks

• The Pagoda & Oriental Garden (1.1 miles)
• Portsmouth City Park (5.2 miles)
• Dunedin Park (6.2 miles)

Transportation

• The Tide MacArthur Square Station (1.4 miles)
• The Tide-Newtown Road Station (5.2 miles)
• Norfolk Airport USO (5.8 miles)
• Norfolk International Airport (ORF) (5.8 miles)
• American Airlines Ticket Counter (5.8 miles)

Places of Worship

• Twine Memorial Holy Temple (2.4 miles)
• Tabernacle Church Of Norfolk (3 miles)
• Westhaven Baptist Church (3.8 miles)
• Third Presbyterian Church (5.1 miles)