John Knox Towers is an independent living community in Norfolk, VA.
Information last verified:
1210 Colonial Ave # Office, Norfolk, VA 23517
For more information about senior living options: (866) 208-4318
4.2 from 32 reviews
5 stars
21
4 stars
5
3 stars
2
2 stars
0
1 stars
4
Overall Review of John Knox Towers
common18 reviews mention this
Staff care stands out
Residents repeatedly describe staff as caring, responsive, and helpful.
Many residents specifically mention employees by name and say they go out of their way to help with questions, paperwork, and everyday needs. Several also describe management and maintenance as friendly, efficient, and attentive, and they credit the staff with making the move feel easier. One review also contrasts their experience with past issues elsewhere, saying the level of help here felt like a major improvement.
common2 reviews mention this
Activities help residents connect
Residents talk about events and activities that reduce loneliness.
Some reviewers say they enjoy the events the community hosts, and that the people running them make a difference. Another resident notes there are always activities going on, especially for people who might feel lonely.
caveat2 reviews mention this
Visitor parking is limited
Visitor parking is a recurring problem for residents and guests.
While one review says the community is a nice place and highlights the view, they add that there is not enough parking. Another review is more direct, calling out insufficient visitor parking.
caveat2 reviews mention this
Maintenance and pests raise concerns
Some residents report serious maintenance and pest issues.
A negative review says there are rats and roaches and mentions a lack of air conditioning while describing the conditions as unacceptable. Another review adds that mice and rats are very bad, reinforcing concerns about pests.
common3 reviews mention this
Housekeeping looks well kept
Several residents praise the community’s cleanliness.
Multiple reviews point to cleaning as a positive, including an “excellent” housekeeper keeping the place clean. One resident also describes hearing the housekeeper while cleaning, and another mentions the lobby being clean and smelling clean during a tour.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Independent Living
Transportation
Norfolk International (6 miles away)
Newport News Williamsburg International (22 miles away)
Nearby Places of Interest
Cafes
Cafe Stella (0.3 miles)
Starbucks (0.3 miles)
Panera Bread (0.5 miles)
Coalescence Coffee (0.6 miles)
Starbucks (1.1 miles)
Panera Bread (1.3 miles)
Starbucks (3.7 miles)
Physicians
Galan-Dejesus Mariam Np (0.3 miles)
Willis, Erica Pediatric Associates (0.4 miles)
Dr Robert F. Castle, MD (0.5 miles)
Duncan Yoder M.D. (0.6 miles)
Collins Jay N MD-Eastern VA Medical School Department (0.6 miles)
The King's Daughters Milk Bank at CHKD (0.6 miles)
Ivor Barry Kaplan (0.7 miles)
Pharmacies
Rite Aid (0.4 miles)
Walgreens (0.5 miles)
Mac Arthur Pharmacy (1 miles)
CVS Pharmacy (1.2 miles)
CVS Pharmacy (2.5 miles)
Walgreens (3.5 miles)
Drug Center Pharmacy (3.6 miles)
Hospitals
Chkd (0.5 miles)
Naval Medical Center Portsmouth (1.5 miles)
Portsmouth General Hospital (1.7 miles)
Bon Secours Maryview Medical Center (3.5 miles)
Maryview Medical Ambulatory Surgery Recovery (3.5 miles)
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Independent Living
Norfolk International (6 miles away)
Compassionate, professional caregivers delivering personalized, reliable, affordable care.
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