East Pavilion

Pros

• The staff at the facility demonstrates respect and consideration for the residents' physical and mental conditions.
• Residents show significant improvement in their strength through rehabilitation, providing an uplifting atmosphere.
• The facility is highly recommended for both short and long-term care needs.
• Staff members treat each resident with dignity by knocking on their doors as if visiting their individual homes.

Cons

• The facility was a complete disappointment to the reviewer, as their grandmother nearly lost her life twice due to staff negligence.
• The staff attempted to provide incorrect medication to the reviewer's grandmother, compromising her care.
• Many residents were seen sitting in their own urine and being ignored by the staff.
• The experience led the reviewer to conclude that they could never place their mother in a nursing home.

Review

The experiences shared regarding this nursing facility starkly contrast each other, revealing a significant divide in the quality of care provided to its residents. One reviewer expresses profound disappointment and concern for their grandmother’s well-being, highlighting instances of what they describe as staff negligence that jeopardized her health. The alarming nature of their claims is underscored by the assertion that their grandmother nearly lost her life on two separate occasions due to inadequate attention from the staff. Furthermore, the reviewer reveals troubling incidents where medication was either administered incorrectly or not provided at all, raising serious questions about the facility’s protocols and safeguards for medication management.

Beyond personal anecdotes, the reviewer paints a grim picture of neglect affecting not only their grandmother but other residents as well. They cite instances where individuals were left in unsatisfactory conditions, such as sitting in urine for extended periods without acknowledgement or assistance from the staff. These observations suggest systemic issues within the facility's operations and raise ethical concerns regarding how elderly residents are treated during vulnerable times in their lives. Such experiences have led this reviewer to an unsettling conclusion: they could never consider placing their own mother in a nursing home after witnessing firsthand the potential dangers lurking within these facilities.

In stark contrast, another reviewer offers a positive account of their experience at the same facility. This perspective emphasizes respect and kindness exhibited by the staff towards each resident's physical and mental needs. The tone here is uplifting as they describe watching residents regain strength through rehabilitation programs facilitated by attentive caregivers who genuinely seem invested in improving residents' quality of life. Such affirming accounts instill hope about how care can transcend mere physical support and foster emotional connections between staff and residents.

What stands out distinctly in this second review is an emphasis on respect—specifically how staff conduct themselves while interacting with residents. They are described as approaching each room with consideration akin to visiting someone's home rather than merely performing a duty. Such practices not only enhance individual dignity but also contribute positively to overall morale within the facility, making it feel more like a community than an institution confined by rigid routines.

The contrasting narratives raise important questions about consistency in caregiving standards across different sectors of long-term healthcare facilities. The divergence suggests that while some caregivers may exemplify compassion and professionalism, others may fall short—resulting in widely varying experiences for families seeking appropriate care for loved ones with complex needs. It underscores the importance of researching any nursing facility thoroughly before entrusting them with elder care responsibilities.

In conclusion, both reviews serve as compelling reminders of why vigilance and advocacy are essential when considering long-term care options for family members facing health challenges associated with aging. While one review reveals harrowing shortcomings that threaten not just comfort but safety, another affirms that high-quality care is indeed possible within these settings—if guided by dedicated professionals responsive to resident needs. For families navigating these difficult decisions, these insights offer critical information that could ultimately shape their choices surrounding eldercare solutions.

This part of Franklin, Virginia, offers a range of healthcare services, including cardiology, oncology, orthopedics, and family practice. The proximity to Bon Secours - Southampton Skilled Nursing and Assisted Living can provide peace of mind for seniors in need of specialized care. In terms of dining options, there are various restaurants offering a variety of cuisines within a short distance. Places of worship are also nearby for spiritual support and community engagement. Additionally, pharmacies are easily accessible for medication needs. Transportation services such as car rentals and airport facilities are available for those who may need to travel or receive visitors. Overall, this area provides convenient access to essential services for seniors looking to settle in Franklin.

Physicians

• James River Cardiology PC (0 miles)
• OB-GYN Physicians (0 miles)
• Family Practice Associates (0.1 miles)
• Virginia Oncology (0.1 miles)
• Avada Hearing Care Center (0.1 miles)
• Southampton Orthopedics and Sports Medicine Center (0.1 miles)
• Lakeview Medical Center (1.7 miles)

Hospitals

• Bon Secours - Southampton Skilled Nursing and Assisted Living (0 miles)
• Hospice Southampton Memor (1.3 miles)

Restaurants

• The Village Back Porch and Grille (0.2 miles)
• Wydia's Bistro (1.2 miles)
• Joe's Pizza & Pasta Palace (1.3 miles)
• Serve Restaurant & Taphouse (1.3 miles)
• Fred's Restaurant (1.3 miles)
• Domino's Pizza (1.4 miles)
• Don Pancho's Cantina (1.5 miles)

Places of Worship

• River of Life Baptist Church (0.5 miles)
• Church of Jesus Christ of Latter Day Saints (0.6 miles)
• LDS Church (0.6 miles)
• Emmanuel Episcopal Church (0.9 miles)
• Tabernacle Of Holiness (1.1 miles)
• Franklin Baptist Church (1.3 miles)
• Perfected Praise Worship Outreach Center (1.3 miles)

Cafes

• Storehouse Coffee Shop (1.3 miles)
• 460 Cafe (14.5 miles)

Transportation

• Enterprise Rent-A-Car (1.3 miles)
• Lily Transportation (1.7 miles)
• Franklin Municipal Airport (2.1 miles)
• U-Haul Neighborhood Dealer (5.3 miles)
• Suffolk Executive Airport (18.7 miles)

Pharmacies

• Rite Aid (1.4 miles)
• Walgreens (1.4 miles)
• Franklin Hometown Pharmacy (1.6 miles)
• Senior Services of Southeastern VA Nutrition Center (11.5 miles)
• CVS Pharmacy (13.5 miles)
• Rite Aid (16.9 miles)