Visiting Angels Salt Lake City

Pros

• Visiting Angels is described as a godsend, offering loving care that keeps loved ones at home with peace of mind.
• Families report having some of the best caregivers and a consistently great administration.
• Heather is regarded as a lifesaver, providing quality care, proactive supply management, and clear communication.
• Liz Garfield is praised for empathetic case management and for finding the right caregiver matches.
• Caregivers such as Sydnye, Melrose, and Anne are highlighted as outstanding, reliable, and caring.
• The service is characterized as well run, organized, and highly recommended.
• The staff are noted for going the extra mile, being positive, and forming strong bonds with clients.
• Visiting Angels is a lifesaver for families, delivering support and peace of mind during challenging times.

Cons

• Some caregivers do not match the needs of the wife.
• They do not receive updates on who will be with them, or the day and time.
• There are problems with billing their insurance.
• The reviewer raised security concerns about unknown individuals entering the home, noting initial red flags.
• The dementia situation was described as making care extremely challenging and risky (the father described as an unpredictable, heavy, "two-year-old").
• The reviewer warned that petty theft, elder abuse, and elder manipulation are far too common.

Review

Visiting Angels appears across these testimonials as a true lifeline for families navigating complicated caregiving needs. The overarching message is one of gratitude and relief: the care team helps families keep loved ones at home longer, provides steady support during demanding times such as a spouse undergoing chemotherapy, and gives families real peace of mind. In one heartfelt note, a caregiver team is described as a literal godsend that allowed a mom to remain in her home while a family member faced serious health challenges, with special recognition for Jessi and Bev for their loving care. The consistent thread is that compassionate, patient, and attentive help makes a difficult situation more manageable and gives families a sense of control and comfort.

The reviews also acknowledge that, while the care is generally outstanding, there can be challenges. Some families note that not every caregiver is the perfect match for a loved one, underscoring the importance of compatibility and ongoing communication about who will be in the home and when. There are occasional mentions of administrative hiccups, such as difficulties with insurance billing, and a desire for more transparent updates about day-to-day scheduling. Despite these concerns, the general tone remains one of appreciation for the ability to rely on a dedicated team of professionals who show up prepared to help.

A standout theme is the impact of specific caregivers who become trusted partners in daily life. Heather, in particular, is repeatedly praised as a lifesaver. She not only delivers high-quality care but also helps monitor supplies, especially for a loved one with dementia who may not always communicate his needs. Families highlight her consistent communication, which keeps everyone on the same page regarding care progression and needs. The gratitude for Heather is echoed in other testimonials as well, creating a sense of a dependable point person who can be counted on even when situations are complex or evolving.

Other caregivers earn similar accolades for their warmth, reliability, and proactive support. One reviewer describes a caregiver "Z" as consistently positive and helpful, a "special young woman" whose presence brings comfort. Aleta is celebrated for going above and beyond to ensure care, while Patti Carpenter is thanked for repeatedly stepping in to support both the family and the mother. The group of caregivers also includes names like Faythe, Amy, Sharon, Kelsey, Rachel, Mitchell, Bonnie, Marci Hiatt, and more, each noted for bringing energy, kindness, and practical help to daily routines, dressing, meal support, and companionship. Their collective impact is often described as turning caregiving into a manageable, even enjoyable part of the day for the person receiving care.

Beyond individual caregivers, the Reviews highlight the importance of coordinated teamwork led by capable office staff and case managers. Liz Garfield, a recurring name, is praised for finding the right matches for families and staying in communication, addressing concerns, and managing care logistics with empathy and efficiency. The Millcreek office is frequently credited with creating strong, individualized matches (for example, Faythe being highlighted as a perfect fit for one family, and Amy becoming a daytime caregiver who meshes well with the loved one and the family). Julia and Melrose are also mentioned as key figures who help ensure care runs smoothly when families are juggling geographic distance and multiple needs. The sense that "this is a well-run organization from staffing to billing" comes through repeatedly, reinforcing trust in the system as a whole.

Geographic breadth also comes through in these experiences. While many stories are rooted in familiar locations like Salt Lake City and Millcreek, there are references to experiences that stretch beyond a single community, including strong endorsements from families in Florida who describe the organization as trustworthy, professional, and exceptionally caring. One long, detailed account from Mark S. in Florida depicts Visiting Angels as a responsive, professional team that provided companionship, light cleaning, meals, and support for everyday tasks. The narrative emphasizes how the team fostered a sense of security and trust, which allowed his mother to maintain independence and continue with routine activities such as grocery shopping and doctor's appointments. This broader view of the organization's reach reinforces the sense that compassionate, competent care can make a meaningful difference across different regions.

Taken together, these reviews paint a powerful picture of Visiting Angels as a deeply trusted partner for families facing caregiving challenges. The sentiment is consistently one of gratitude for care that is not only capable and reliable but also personal and compassionate. Families appreciate caregivers who show up with positivity, patience, and practical help - whether it's managing meals and daily routines, monitoring health and safety, or simply providing reassuring companionship during long days of caregiving. While some notes remind us that no service is perfect and that matching caregivers to a loved one's needs can require ongoing adjustment, the prevailing message is one of relief, comfort, and renewed peace of mind. For families considering in-home care, these stories suggest that Visiting Angels can be a dependable ally - capable of enabling independence, easing strain, and bringing warmth and dignity to daily life.

This area of Salt Lake City, Utah, offers a variety of amenities and services that may be beneficial for senior living. There are several cafes, pharmacies, and physicians located within a short distance, providing easy access to essential healthcare needs. The proximity to hospitals such as St Mark's Hospital and Intermountain Medical Center is reassuring for any potential health concerns. The presence of parks like Sugar House Park and Liberty Park offers opportunities for outdoor recreation and relaxation. Additionally, the convenient access to public transportation options such as TRAX stations makes it easy to navigate the city without relying on a personal vehicle. Overall, this area provides a well-rounded environment with essential services and recreational opportunities for seniors looking to settle in Salt Lake City.

Cafes

• Roots Cafe (0.8 miles)
• Stratford Proper (2.2 miles)
• Java Jos (2.3 miles)
• Coffee Garden (4.8 miles)
• Starbucks (5.1 miles)
• Publik Coffee Roasters (5.4 miles)
• Starbucks (5.6 miles)

Physicians

• Western Urological (0.9 miles)
• Mountain View Women's Clinic (1.3 miles)
• Advanced Eye Care (1.4 miles)
• Pulmonary Internal Medicine (1.4 miles)
• Utah Cancer Specialists (1.6 miles)
• Endocrinology of Utah - Diabetes Center (2 miles)
• The Eye Institute of Utah (2.1 miles)

Pharmacies

• Maceys Pharmacy (1.1 miles)
• Walgreens (1.5 miles)
• Harmons (1.7 miles)
• Dan's Pharmacy (1.8 miles)
• Southeast Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.5 miles)

Hospitals

• St Mark's Hospital (1.4 miles)
• Intermountain Medical Center (3.8 miles)
• Orthopedic Specialty Group - TOSH (4.1 miles)
• Valley Mental Health (4.8 miles)
• United States Government (4.9 miles)
• George E Wahlen VA Hospital (5 miles)
• Clinical Neurosciences Center - UUHC (5.6 miles)

Parks

• Imperial Park (1.8 miles)
• Sugar House Park (2.8 miles)
• Fairmont Park (3 miles)
• Bonneville Glen (4.3 miles)
• Sunnyside Park (4.6 miles)
• Liberty Park (5.2 miles)
• Reservoir Park (5.8 miles)

Restaurants

• Karroo (2.3 miles)
• McDonald's (3.3 miles)
• Left Fork Grill (3.4 miles)
• Hub & Spoke Diner (4.2 miles)
• Lone Star Taqueria (4.3 miles)
• Prohibition (4.4 miles)
• The New Golden Dragon Restaurant (4.5 miles)

Places of Worship

• LDS Foothill Stake Center (3 miles)

Transportation

• TRAX Murray North (3.5 miles)
• Trax Ballpark Staion (3.5 miles)
• TRAX Meadowbrook (3.5 miles)
• TRAX Millcreek (3.7 miles)
• TRAX Central Pointe (4.4 miles)
• TRAX Fashion Place West (5.1 miles)