Highland Cove Retirement

Pros

• Highland Cove fosters a warm, family-like atmosphere where staff and residents form strong bonds, making it feel like home.
• The community offers a wide variety of engaging activities that promote social interaction and entertainment for residents.
• Residents enjoy high-quality meals prepared by attentive kitchen staff who accommodate individual preferences and dietary needs.
• The apartments are well-designed, spacious, and equipped with convenient amenities like in-unit washers and dryers, enhancing residents' comfort.
• Staff members consistently demonstrate caring and helpful attitudes, ensuring residents feel valued and supported in their daily lives.
• The facility is well-maintained, featuring clean surroundings and beautiful outdoor spaces that encourage walking and relaxation.
• Communication with the administration is responsive and proactive, reflecting the management's commitment to resident satisfaction.
• Highland Cove provides a peaceful environment that contributes to residents' overall happiness and well-being.

Cons

• Service quality has dramatically deteriorated, with the office not returning calls.
• Transportation options offered are inadequate for residents who do not drive.
• The food quality is just fine, but not excellent.
• Some areas of the facility have narrow hallways that may be uncomfortable for wheelchairs to navigate.
• Assisted living rooms are small and feel depressing, resembling hospital rooms rather than comfortable living spaces.
• Maintenance and housekeeping services are described as only adequate.

Review

Highland Cove, an assisted living and independent living community in Salt Lake City, has received mixed reviews from residents and families alike. Though many have spoken highly of the facility’s vibrant community, friendly staff, and appealing amenities, some have raised concerns about recent declines in service quality and communication issues. The facility prides itself on providing a homelike atmosphere where residents can feel comfortable and cared for while engaging in various activities.

Many reviews celebrate the staff at Highland Cove for their dedication and compassionate care towards residents. From caregivers to kitchen staff, the employees are consistently described as attentive and friendly. One resident remarked that they felt like they were surrounded by family due to the warm interactions with both staff and fellow residents. This familial environment is further enhanced by the wide range of activities available—from games to community outings—which fosters a sense of camaraderie among those who live there. Residents often describe how much they appreciate this active social life, noting that it has significantly improved their overall happiness.

The dining experience at Highland Cove is another frequent point of praise, with numerous reviewers commending the quality and variety of food offered. Residents note that meals are prepared with care, featuring options that cater to dietary preferences or needs. “Comfort food” is a theme echoed by many who enjoy meals reminiscent of home-cooked dinners. The dining area is also highlighted as inviting—creating a space where friends can gather for meals together instead of isolating themselves in their apartments.

However, not all feedback has been positive. Some long-time residents have observed troubling changes over recent years; they argue that the quality of service has noticeably declined. Complaints regarding unreturned calls from management suggest communication lapses may be an issue for families trying to reach out about their loved ones’ care. Others have reported feelings of isolation or dissatisfaction with certain services offered at Highland Cove, such as transportation options which some found inflexible or inadequate.

Despite these concerns, many families still view Highland Cove favorably when comparing it with other assisted living options nearby—highlighting its spacious apartments equipped with essential amenities like washers and dryers as particularly attractive features. Reviewers frequently express admiration for the cleanliness and aesthetic appeal of the grounds themselves—14 acres filled with picturesque landscaping contribute positively to the overall ambiance of the community.

In conclusion, Highland Cove embodies both strengths and weaknesses characteristic of senior living facilities today. While many patrons find joy in its welcoming atmosphere laden with activities alongside excellent food service—a place where residents can thrive socially—that's juxtaposed against some disappointing experiences regarding management responsiveness and consistency in care quality over time. As such, prospective residents may want to weigh these factors carefully when considering whether Highland Cove meets their needs or those of their loved ones—ensuring that each individual’s requirements for comfort, engagement, and assistance are thoroughly addressed before making a commitment to this otherwise charming retirement community.

This part of Salt Lake City, Utah offers a convenient and accessible location for senior living. With a variety of healthcare options such as the Mountain View Women's Clinic, St Mark's Hospital, and Utah Cancer Specialists nearby, seniors can easily access medical care when needed. There are also several pharmacies in the area for medication needs. In terms of recreation, residents can enjoy parks like Imperial Park and Sugar House Park for outdoor activities and relaxation. Additionally, there are cafes like Roots Cafe and restaurants such as Left Fork Grill for dining out options. Transportation is easily accessible with multiple TRAX stations in close proximity. Overall, this area provides a well-rounded environment for seniors to live comfortably and enjoy their retirement years.

Physicians

• Mountain View Women's Clinic (0.4 miles)
• Pulmonary Internal Medicine (0.5 miles)
• Advanced Eye Care (0.6 miles)
• Utah Cancer Specialists (0.7 miles)
• Western Urological (0.8 miles)
• The Eye Institute of Utah (1.2 miles)
• Omega Interventional Pain Clinic (1.4 miles)

Hospitals

• St Mark's Hospital (0.6 miles)
• Intermountain Medical Center (3.2 miles)
• Orthopedic Specialty Group - TOSH (3.8 miles)
• Valley Mental Health (3.9 miles)
• United States Government (4.5 miles)
• George E Wahlen VA Hospital (4.6 miles)
• Clinical Neurosciences Center - UUHC (5.4 miles)

Pharmacies

• Walgreens (0.7 miles)
• Harmons (0.9 miles)
• Maceys Pharmacy (1.2 miles)
• Walgreens (1.5 miles)
• Walgreens (1.5 miles)
• Southeast Pharmacy (1.7 miles)
• CVS Pharmacy (2.5 miles)

Cafes

• Roots Cafe (1.2 miles)
• Stratford Proper (1.7 miles)
• Java Jos (1.8 miles)
• Coffee Garden (4.2 miles)
• Publik Coffee Roasters (4.7 miles)
• Starbucks (4.7 miles)
• Starbucks (4.8 miles)

Parks

• Imperial Park (1.3 miles)
• Sugar House Park (2.3 miles)
• Fairmont Park (2.4 miles)
• Bonneville Glen (3.9 miles)
• Sunnyside Park (4.2 miles)
• Liberty Park (4.6 miles)
• Washington Square (5.2 miles)

Restaurants

• Karroo (1.9 miles)
• Left Fork Grill (2.4 miles)
• McDonald's (2.6 miles)
• Hub & Spoke Diner (3.6 miles)
• The New Golden Dragon Restaurant (3.7 miles)
• McDonald's (3.7 miles)
• Amour Café (3.8 miles)

Transportation

• Trax Ballpark Staion (2.6 miles)
• TRAX Meadowbrook (2.6 miles)
• TRAX Murray North (2.6 miles)
• TRAX Millcreek (2.7 miles)
• TRAX Central Pointe (3.5 miles)
• TRAX Fashion Place West (4.7 miles)

Places of Worship

• LDS Foothill Stake Center (2.7 miles)