Visiting Angels Of Salt Lake City

Information last verified:

4095 South Highland Drive, Salt Lake City, UT 84124

For more information about senior living options: (844) 490-3973

4.9 from 41 reviews
5 stars
38
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Overall Review of Visiting Angels Of Salt Lake City

Pros

  • pro Visiting Angels provides loving care and kindness that allows clients to stay in their homes.
  • pro Bruce Allison's leadership is highly regarded for identifying talent and upholding strong character.
  • pro New caregivers receive quality orientations and a minimum of six in-service trainings each year.
  • pro The administration and caregivers are consistently great, with staff ready to provide information and guidance.
  • pro Heather is a lifesaver who provides quality care, tracks supplies, and communicates progress clearly.
  • pro Caregivers like Z are positive, helpful, and dedicated.
  • pro Aleta goes above and beyond to ensure loved ones are cared for.
  • pro Visiting Angels is well-run, professional, and widely recommended.
  • pro Clients feel safe, comfortable, and at peace with the care they receive.

Cons

  • pro Some caregivers do not match the needs of the client’s wife.
  • pro The agency does not provide updates on which caregiver will be assigned or the schedule.
  • pro The agency is having problems billing the client’s insurance.
  • pro The reviewer notes security concerns, including red flags about unknown people entering the home.
  • pro The reviewer states that petty theft, elder abuse, and elder manipulation are far too common in such contexts.

Review

Visiting Angels of Salt Lake City is best suited for families who want professional, in-home senior care that keeps a loved one at home while delivering highly personalized support. The model shines for elders who need daily assistance with meals, light housekeeping, reminders for meds, and meaningful companionship, all under steady administrative oversight. It also suits families navigating dementia or gradual decline, where the goal is consistent, compassionate help that allows Mom or Dad to stay connected to familiar surroundings, routines, and social cues. When medical appointments, errands, and in-home activities are central to care, this team proves capable of coordinating those elements with a level of reliability that reduces frantic family triage.

Those considering alternatives will want to weigh a few realities. If the aim is a long-term residential setting with around-the-clock nursing on-site, or a memory-care environment with highly structured, built-in supervision, a facility-based option may outperform in terms of constant oversight and predictable staffing. Cost and insurance logistics matter as well; several reviewers flag occasional billing questions or insurance-related friction, which can complicate long-term planning. Likewise, if a single caregiver for every shift without variation is non-negotiable or if a strict, consistent schedule with no turnover is essential, some families may find this model less than perfect and may prefer a more rigid care arrangement.

The strongest positives center on leadership, training, and the people delivering care. The Salt Lake City operation benefits from a director who demonstrates talent-spotting judgment and a robust orientation program for new caregivers, plus ongoing in-service education that keeps skills fresh. Case managers, schedulers, and support staff are repeatedly praised for their expertise and accessibility, creating a care-management backbone that most families would want, especially during medical or logistical crunch times. Caregivers are repeatedly described as loving, patient, and capable, with families noting how individuals like Heather, Patti, and many others become trusted partners. The ability to keep a loved one at home, while still having a reliable, responsive office team to coordinate visits, is a clear differentiator.

Yet, the service is not without its imperfect moments. A recurring theme in the reviews is caregiver fit variability: some aides align perfectly with a loved one’s personality and needs, while others require a careful re-match to avoid friction or missed cues. Communication about who will be in the home on any given day and time sometimes falls short, which can erode a family’s cadence of updates. Billing and insurance processes surface as areas where friction can occur, underscoring that administrative hiccups, while infrequent, do surface. Given the breadth of caregivers and shifts, occasional gaps in schedule or transitions can arise, even as most families report strong experiences with particular caregivers.

Those pros offset the cons in meaningful, practical ways. The same strong leadership and structured onboarding that produce high-quality caregivers also equip the system to respond quickly when a match isn’t ideal: office staff and case managers can re-balance assignments, tighten communication, and expedite adjustments. Several reviewers highlight how office personnel stay in touch with families, provide clear progress updates, and manage logistics with competence, which mitigates anxiety when a caregiver change is needed. The ability to customize care plans, coupled with the willingness of staff to go above and beyond in errands, exercises, and meal support, creates a credible counterweight to occasional scheduling quirks or invoicing quirks.

The bottom-line recommendation is practical and clear. For families seeking to preserve independence at home while ensuring reliable, compassionate assistance, Visiting Angels of Salt Lake City offers a compelling blend of skilled caregivers and organized support that can deliver peace of mind and real daily stability. Proceed with a candid needs assessment: outline which tasks matter most, define a preferred caregiver profile, and insist on a dedicated case manager who will own the scheduling and progress reporting. Establish a concrete care plan with agreed-upon visit frequencies, a protocol for re-matching if compatibility fades, and a simple escalation path for billing questions. Plan a short trial period to test the cadence, communication, and caregiver fit, then use that experience to decide whether the home-care model aligns with long-term goals or if a facility-based alternative better suits the anticipated trajectory.

In essence, this option excels for families who prioritize staying at home with loving, capable support and who can navigate occasional caregiver changes and administrative bumps with an assured point of contact. The strength of leadership, the depth of caregiver talent, and the responsive office infrastructure create a practical, capable solution for many seniors and their families. If the need is ongoing, at-home assistance with a trusted partner who can scale as needs evolve, Visiting Angels of Salt Lake City deserves strong consideration, and a thoughtfully structured plan to lock in the right match and the right level of oversight.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Salt Lake City International (10 miles away) Salt Lake City International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Visiting Angels of Salt Lake City in Salt Lake City, UT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV, a dining room, and a kitchenette. Residents can enjoy outdoor space and restaurant-style dining, as well as access to Wi-Fi/ high-speed internet and a small library for entertainment.

In terms of care services, the community offers 24-hour supervision to ensure the safety and security of all residents. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. For residents with special dietary needs, diabetes diets are available, and there is also assistance with meal preparation and service. Medication management is provided to ensure that residents take their medications as prescribed.

The community places importance on mental wellness by offering a mental wellness program in addition to regular activities that are scheduled throughout the day. These activities are resident-run and cater to various interests and preferences.

Conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals, this assisted living community ensures that residents have easy access to essential services and amenities in the surrounding area. With its comfortable accommodations and comprehensive care services, the Visiting Angels of Salt Lake City provides a supportive environment for seniors looking for assisted living in Salt Lake City.

Nearby Places of Interest

Physicians

  • Western Urological (0.3 miles)
  • Mountain View Women's Clinic (0.6 miles)
  • Advanced Eye Care (0.7 miles)
  • Pulmonary Internal Medicine (0.7 miles)
  • Utah Cancer Specialists (0.9 miles)
  • Endocrinology of Utah - Diabetes Center (1.2 miles)
  • The Eye Institute of Utah (1.4 miles)

Pharmacies

  • Maceys Pharmacy (0.6 miles)
  • Walgreens (1.3 miles)
  • Walgreens (1.3 miles)
  • Harmons (1.4 miles)
  • Walgreens (1.9 miles)
  • Southeast Pharmacy (2.2 miles)
  • Walgreens (2.5 miles)

Hospitals

  • St Mark's Hospital (0.7 miles)
  • Intermountain Medical Center (3 miles)
  • Orthopedic Specialty Group - TOSH (3.4 miles)
  • Valley Mental Health (4.1 miles)
  • United States Government (5.1 miles)
  • George E Wahlen VA Hospital (5.2 miles)
  • Clinical Neurosciences Center - UUHC (5.9 miles)

Cafes

  • Roots Cafe (1.3 miles)
  • Java Jos (1.6 miles)
  • Stratford Proper (2.3 miles)
  • Coffee Garden (4.8 miles)
  • Publik Coffee Roasters (5.2 miles)
  • Starbucks (5.3 miles)
  • Starbucks (5.3 miles)

Restaurants

  • Karroo (1.6 miles)
  • Left Fork Grill (2.6 miles)
  • McDonald's (3.2 miles)
  • Prohibition (3.8 miles)
  • Red Rock Brewing Co. (4 miles)
  • Lone Star Taqueria (4.1 miles)
  • Hub & Spoke Diner (4.2 miles)

Parks

  • Imperial Park (1.8 miles)
  • Sugar House Park (2.8 miles)
  • Fairmont Park (2.9 miles)
  • Bonneville Glen (4.5 miles)
  • Sunnyside Park (4.8 miles)
  • Liberty Park (5.2 miles)
  • Washington Square (5.8 miles)

Transportation

  • TRAX Murray North (2.7 miles)
  • TRAX Meadowbrook (2.8 miles)
  • Trax Ballpark Staion (2.9 miles)
  • TRAX Millcreek (3.1 miles)
  • TRAX Central Pointe (4 miles)
  • TRAX Fashion Place West (4.4 miles)

Places of Worship

  • LDS Foothill Stake Center (3.2 miles)

Frequently Asked Questions

Where is Visiting Angels Of Salt Lake City?

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