4095 South Highland Drive, Salt Lake City, UT 84124
For more information about senior living options: (844) 490-3973
Families describe Visiting Angels as a godsend that lets loved ones stay at home with peace of mind. The caregivers are loving, reliable, and consistently go above and beyond to meet needs. Heather is repeatedly praised as a lifesaver, providing quality care and clear, ongoing communication. Liz Garfield is celebrated for outstanding case management and matching the right caregivers. Patti Carpenter is singled out for professionalism, reliability, and compassionate support. Sydnye is described as outstanding, making herself at home and attentively tending to needs. The organization is seen as well run, with timely service and effective billing and coordination. Overall, the staff are viewed as kind, positive, and deeply impactful for families.
Some caregivers do not match the needs of the wife. They do not receive updates on who will be with them, including the day and time. They are having problems with billing their insurance. The reviewer notes security concerns and warns that red flags arose about unknown people entering the home, implying that petty theft, elder abuse, or elder manipulation are far too common. There were problems with another company actually showing up when they were supposed to.Visiting Angels has clearly been a literal godsend for many families, bringing warmth, competence, and dependable support during incredibly challenging times. Across the many stories, the care team has helped families keep loved ones at home longer, providing not just hands-on assistance but also peace of mind during critical moments such as a spouse undergoing chemotherapy. Several voices singled out specific caregivers who made a meaningful difference, with Jessi and Bev receiving heartfelt shout-outs for the kindness and reliability they demonstrated. The overarching sentiment is that the agency offers a compassionate presence that families come to rely on during times of medical and personal need.
Yet the feedback isn't one-note praise. Families also note that, while many caregivers are outstanding, there are occasional mismatches between a caregiver's approach and a specific loved one's needs. Scheduling and communication gaps also came up in some reviews, including a lack of updates about who will be in the home and when, as well as ongoing concerns about how insurance billing is handled. Still, many reviewers emphasize that administration and the core caregiving team have been consistently strong, and that if some aspects don't hit the mark, the dedication of the care team remains a powerful redeeming quality of the service.
Among the standout team members, Heather appears repeatedly as a life saver who goes beyond basic care. One reviewer highlighted her ability to monitor supplies for a parent with dementia, track needs that a patient might not disclose, and maintain steady, reliable communication with the entire family. The trust families place in Heather's judgment, along with her consistent updates and proactive stance, is praised as a defining factor in how well their loved ones progress and how smoothly care routines run. The appreciation for Heather reflects a broader appreciation for staff who not only deliver care, but also keep families aligned and informed.
Caregivers like Sydnye and Aleta are celebrated for their positive energy, dedication, and the sense that they "make themselves at home" while tending to daily needs. Comments about Patti and Patti Carpenter emphasize reliability, professionalism, and a knack for handling tricky logistics with sensitivity. Across several notes, reviewers mention how their loved ones respond positively to these caregivers, feeling safe, cherished, and well looked after. The sentiment is that when the right match is found, the experience can feel transformative for both the recipient and the family.
Many reviews reinforce the idea that Visiting Angels can provide comprehensive, at-home care that complements other medical or hospice services. For some families, the goal is not only to meet basic daily needs but to support meaningful quality time - ensuring a loved one is fed adequately, that meals are nourishing, and that the individual can engage in daily activities with dignity. In this context, the role of caregivers who are attentive to nutrition, routine, and social interaction becomes essential, and reviewers repeatedly credit the organization with delivering that essential, life-affirming support.
A powerful thread running through the stories is the impact of strong local leadership and case management. In particular, Liz Garfield is repeatedly profiled as a pivotal figure who listens, coordinates, and persists in finding the best caregiver match. Reviewers express deep gratitude for her efforts, noting that she stays in contact, handles concerns with empathy, and mobilizes the right personnel to meet evolving needs. The Millcreek office team, including Liz and Faythe in some accounts, is described as a well-oiled operation - balanced between staffing, client relations, and billing - where administrators and caregivers work in concert to deliver dependable care. The appreciation extends beyond Liz to include the caregivers she places, who are described as reliable, positive, and dedicated.
Personal anecdotes provide a broader sense of the impact Visiting Angels can have at moments when families need a trusted partner the most. One detailed account from October 2023 in Salt Lake City, involving a family that was physically distant, describes a rigorous vetting process, a two-way interview with a calm, professional representative named Elizabeth Garfield, and a gradual build toward trust as the team supported walks, meals, light cleaning, and errands. Over time, the family notes that Visiting Angels enabled the mother to run essential errands and attend appointments, which in turn allowed other family members to focus on their own responsibilities. The conclusion is unequivocal: Visiting Angels proved trustworthy, friendly, professional, and extraordinarily helpful at a critical juncture, becoming a true godsend for the entire family.
Across multiple testimonials, the organization earns praise for its care quality, reliability, and genuine compassion. Reviewers describe the staff as sincere, caring, and deeply invested in the well-being of their clients. They highlight not only the practical aspects of caregiving - safety, feeding, housekeeping, and dementia support - but also the emotional resonance of having compassionate people in the home. When families reflect on what makes Visiting Angels stand out, it is often the combination of skilled caregiving, clear communication, dependable scheduling, and leadership that prioritizes the person at the center of the care plan.
Overall, the reviews paint Visiting Angels as a trusted partner in elder care, capable of delivering exceptional, heart-centered service while also navigating the administrative and logistical realities that come with in-home care. Families repeatedly express gratitude for caregivers who show up with kindness, consistency, and competence, and for leaders who listen, adapt, and go the extra mile to ensure the right caregiver fit. The result is a community of care that many families describe as a lifeline - reassuring, reliable, and profoundly compassionate for both the cared-for individual and the loved ones who stand beside them.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Salt Lake City International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Visiting Angels of Salt Lake City in Salt Lake City, UT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV, a dining room, and a kitchenette. Residents can enjoy outdoor space and restaurant-style dining, as well as access to Wi-Fi/ high-speed internet and a small library for entertainment.
In terms of care services, the community offers 24-hour supervision to ensure the safety and security of all residents. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. For residents with special dietary needs, diabetes diets are available, and there is also assistance with meal preparation and service. Medication management is provided to ensure that residents take their medications as prescribed.
The community places importance on mental wellness by offering a mental wellness program in addition to regular activities that are scheduled throughout the day. These activities are resident-run and cater to various interests and preferences.
Conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals, this assisted living community ensures that residents have easy access to essential services and amenities in the surrounding area. With its comfortable accommodations and comprehensive care services, the Visiting Angels of Salt Lake City provides a supportive environment for seniors looking for assisted living in Salt Lake City.
Visiting Angels Of Salt Lake City is located at 4095 South Highland Drive, Salt Lake City, UT 84124 in Salt Lake County, Utah
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