Highland Care Center

Save

  • Interior

    A modern hospital reception area with a stone wall and well-lit surroundings.

  • Decor

    A spacious dining area with several tables and chairs, featuring warm lighting and a welcoming atmosphere.

  • Living Room

    A modern living room with stylish furniture, including a sofa, armchair, and coffee table, complemented by a lamp and artwork on the wall.

  • Bedroom

    A well-furnished hospital room with a bed, chair, and a scenic view from the window.

  • Artwork

    A cozy waiting area with two armchairs and a small table, complemented by wall artwork and a side lamp.

  • Outdoor

    A sign for Highland Property located at 4285, set against a backdrop of trees.

  • Lobby

    A modern lobby with comfortable seating and stylish lighting.

  • Exercise Equipment

    A spacious rehabilitation center with exercise equipment and people engaging in physical therapy.

Highland Care Center

4285 South Highland Drive, Holladay, UT 84124

For more information about senior living options: (844) 490-3973

2.9 from 20 reviews
5 stars
7
4 stars
2
3 stars
2
2 stars
0
1 stars
9

Skilled Nursing Facility

Overall Review of Highland Care Center

Pros

  • pro Tavia praises Highland Care for its top-notch service and supportive family environment.
  • pro A family member appreciates the attentive physical therapists and their professionalism during therapy sessions.
  • pro Another reviewer commends the facility's vigilance and communication regarding COVID-19 safety measures.
  • pro A visitor notes that, despite challenges, some nursing assistants provided delicate attention to their loved one.
  • pro The maintenance staff is acknowledged as very helpful by a resident who had positive interactions with them.

Cons

  • pro The nursing staff neglected patients and failed to administer medication on time, often causing significant distress.
  • pro Call light response times were excessively long, with some patients waiting over an hour for assistance.
  • pro Patients were left in uncomfortable situations, such as being unclean after bowel movements and not receiving regular showers.
  • pro Many CNAs displayed laziness and disrespect towards the residents, leading to poor quality of care.
  • pro The facility was poorly maintained, with dirty rooms and inadequate living conditions that did not meet basic hygiene standards.
  • pro Family members reported that the staff complained about their jobs in front of patients, creating a negative atmosphere.
  • pro Patients experiencing pain or needing assistance often waited hours for help, with no communication from the nursing staff regarding delays.
  • pro Personal belongings were mishandled or lost by the facility, causing further frustration for families trying to retrieve them.
  • pro Severe lack of empathy and professionalism was observed among many nursing assistants and staff members.
  • pro Overall experiences led family members to recommend seeking care elsewhere due to the substandard conditions at Highland Care Center.

Review

Highland Care Center has become a focal point of polarized reviews, prompting deep concern from family members and caregivers regarding the quality of care provided to residents. While some individuals laud the facility for its rehabilitative efforts and supportive environment, many others report severe shortcomings in patient care that raise serious ethical questions about the standards upheld within this nursing home.

On one hand, there are testimonials praising Highland Care for fostering a family-like atmosphere conducive to emotional, mental, and physical well-being. Some residents have noted significant personal improvements during their stay and appreciate the professionalism of certain staff members, particularly physical therapists. For instance, one review highlights how communication was effectively maintained with families during challenging times like coronavirus quarantines. This feedback suggests that under specific circumstances, families have felt reassured about their loved ones’ safety and care.

However, contrasting experiences reveal an alarming reality. Numerous reviewers report dissatisfaction stemming from neglectful attitudes among nursing staff and prolonged delays in receiving fundamental medical assistance. Patients frequently recounted instances where they did not receive timely medications—especially pain management drugs—resulting in hours of distress. One reviewer lamented waiting over two hours for essential pain medication after using the call button, which underscores a concerning trend in response times that often left patients feeling abandoned or uncared for.

The testimony detailing neglect goes further to indicate unsanitary conditions within the facilities. Reviews mentioned dirty rooms filled with overflowing waste bins and sticky floors; this raises questions about daily hygiene routines that should be standard in health care environments. The repeated failure to provide basic aids such as clean washcloths also speaks volumes about the overall upkeep of resident comfort levels. There are shocking accounts where elderly or incapacitated patients were left without help after bowel movements or denied basic bathing needs due to scheduling conflicts caused by staffing limitations.

Moreover, several complaints emphasized inadequate patient monitoring during critical times. Disturbing revelations emerged regarding patients being left unattended for extended periods—even resulting in falls when attempting to navigate their surroundings independently due to lack of assistance. Such incidents paint a picture of systemic issues with staffing ratios and training deficiencies among nursing aides who seem overwhelmed or disinterested in fulfilling their duties effectively.

Amidst these serious concerns lies troubling feedback concerning administrative responses—or lack thereof—to family complaints about care quality. Multiple reviewers reported dismissive attitudes when raising issues with management; instead of addressing grievances constructively, they felt rebuffed with comments suggesting they could take their loved ones elsewhere if dissatisfied. This kind of reactive management approach not only ignores vocalized concerns but may also perpetuate an environment where systemic issues remain unchallenged.

In conclusion, while Highland Care Center does receive commendations from some residents who feel supported during rehabilitation efforts, a substantial body of negative reviews outlines severe inadequacies that need urgent attention. Discrepancies between glowing endorsements and heartbreaking accounts highlight critical areas needing reform—from improving response time metrics for medication administration to ensuring consistent monitoring and adequate hygiene practices are upheld consistently across all shifts. Families seeking quality long-term care must weigh these conflicting reports carefully before entrusting their loved ones to Highland Care Center or advocating for meaningful changes if already committed to this particular facility.

Features

Housing

  • 103 resident community capacity 103 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Salt Lake City International (10 miles away) Salt Lake City International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Highland Care Center in Holladay, UT is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community boasts a variety of amenities that cater to different interests and preferences. Residents can take advantage of the beauty salon to maintain their grooming needs, enjoy their favorite TV shows with cable or satellite TV, and utilize the computer center for internet access.

For added convenience, Highland Care Center offers community-operated transportation for outings and appointments, as well as transportation arrangements for non-medical purposes. The move-in coordination service ensures a smooth transition for new residents.

The dining experience at Highland Care Center is one to be savored, with restaurant-style dining offering delicious meals prepared and served by attentive staff. Special dietary restrictions are accommodated to ensure everyone's nutritional needs are met.

A variety of activities are available to keep residents engaged and entertained. Fitness programs help promote physical well-being while planned day trips provide opportunities for adventure. Resident-run activities allow individuals to contribute their ideas and talents while scheduled daily activities offer routine and structure.

The surrounding area offers a wealth of conveniences with cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals all conveniently located nearby. This proximity ensures easy access to essential services and entertainment options.

In terms of care services, Highland Care Center prioritizes the well-being of its residents with round-the-clock supervision and 24-hour call systems in place for peace of mind. Assistance with activities of daily living such as bathing, dressing, transfers is provided as needed. Medication management is available for those who require it, and special dietary restrictions are accommodated.

Overall, Highland Care Center in Holladay provides a supportive environment where residents can thrive in a comfortable setting surrounded by fantastic amenities and compassionate care services.

Nearby Places of Interest

Physicians

  • Western Urological (0.1 miles)
  • Mountain View Women's Clinic (0.8 miles)
  • Advanced Eye Care (0.9 miles)
  • Pulmonary Internal Medicine (1 miles)
  • Utah Cancer Specialists (1.1 miles)
  • Endocrinology of Utah - Diabetes Center (1.2 miles)
  • Granger Family Medicine Holladay Salt Lake City (1.3 miles)

Pharmacies

  • Maceys Pharmacy (0.3 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.6 miles)
  • Harmons (1.7 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.3 miles)
  • Southeast Pharmacy (2.5 miles)

Hospitals

  • St Mark's Hospital (0.9 miles)
  • Intermountain Medical Center (2.9 miles)
  • Orthopedic Specialty Group - TOSH (3.2 miles)
  • Valley Mental Health (4.2 miles)
  • United States Government (5.4 miles)
  • George E Wahlen VA Hospital (5.5 miles)

Cafes

  • Java Jos (1.4 miles)
  • Roots Cafe (1.6 miles)
  • Stratford Proper (2.6 miles)
  • Coffee Garden (5.1 miles)
  • Publik Coffee Roasters (5.5 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.6 miles)

Restaurants

  • Karroo (1.4 miles)
  • Left Fork Grill (2.7 miles)
  • McDonald's (3.5 miles)
  • Prohibition (3.6 miles)
  • Red Rock Brewing Co. (3.7 miles)
  • Lone Star Taqueria (3.8 miles)
  • The Original Pancake House Utah - Ft Union (3.9 miles)

Parks

  • Imperial Park (2.2 miles)
  • Sugar House Park (3.1 miles)
  • Fairmont Park (3.2 miles)
  • Bonneville Glen (4.8 miles)
  • Sunnyside Park (5.1 miles)
  • Liberty Park (5.5 miles)
  • Washington Square (6.1 miles)

Transportation

  • TRAX Murray North (2.7 miles)
  • TRAX Meadowbrook (2.9 miles)
  • Trax Ballpark Staion (3 miles)
  • TRAX Millcreek (3.2 miles)
  • TRAX Fashion Place West (4.2 miles)
  • TRAX Central Pointe (4.3 miles)

Places of Worship

  • LDS Foothill Stake Center (3.5 miles)

Frequently Asked Questions

Where is Highland Care Center?
What photos are available for Highland Care Center in Holladay, Utah?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • obtaining power of attorney without consentA Comprehensive Exploration of Common Misunderstandings about Powers of Attorney

    The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.

  • senior move managementSenior Move Management: Understanding the Role, Value, and Associated Costs

    Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.

  • weight training for seniorsWeight Training for Seniors: Building Strength and Vitality

    Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.