Highland Care Center is a nursing home community in Holladay, UT.
Information last verified:
4285 South Highland Drive, Holladay, UT 84124
For more information about senior living options: (866) 208-4318
3.8 from 134 reviews
5 stars
87
4 stars
8
3 stars
2
2 stars
3
1 stars
34
Overall Review of Highland Care Center
differentiator19 reviews mention this
Therapy teams are a major draw
Residents consistently credit physical and occupational therapy for steady improvement.
A large share of reviewers describe therapy as knowledgeable and encouraging, especially physical and occupational therapy. Multiple people mention therapists working closely with them on mobility, balance, showering, and daily activities, with improvements that helped them feel more confident. A few reviews also highlight the separate MORE Program and at-home or outpatient-style therapy visits as a positive experience.
common26 reviews mention this
Care staff get high praise
Many residents describe staff as kind, compassionate, and responsive to needs.
Across the reviews, residents and families repeatedly say nursing assistants, nurses, therapists, and administrators were caring and willing to help. Communication comes up often as a reason families felt at ease during a difficult recovery or transition. Several reviewers also note staff professionalism and respectful support with personal needs.
common8 reviews mention this
Dining is broadly well received
Dining reviews are usually positive, with special diets handled when needed.
Food quality is mentioned positively in multiple reviews, including comments that meals are enjoyable and that there are plenty of options. At least one reviewer describes requesting smaller portions and getting accommodated right away. The community also lists restaurant-style dining and supports special dietary restrictions as part of residents’ dining and care plans.
caveat7 reviews mention this
Call-light and communication concerns
Some reviewers say it was hard to reach staff or get timely responses.
Several critical reviews describe long waits for help, slow response to call lights, or difficulty getting answers by phone. A few reviewers also describe situations where basic needs like water, hydration, or medication timing were not met as expected. Even where reviewers acknowledge that some staff were trying, they still report gaps that made families feel they had to repeatedly advocate for care.
caveat6 reviews mention this
Cleanliness and room upkeep vary
Reviewers describe inconsistency in cleanliness and room comfort.
Some residents and visitors praise the facility as warm and clean, including comments about cleanliness in rooms, halls, and common areas. Others report problems such as dirty floors, overflowing trash, odors, or unclean bathrooms, along with concerns about responsiveness when issues were raised. Room comfort is also a theme in a few reviews, including complaints about temperature and updates to the interior feeling dated.
common2 reviews mention this
Close to medical offices and hospital
Medical options nearby include physician offices and a hospital.
Reviewers do not heavily focus on location, but the nearby area includes both outpatient physician services and a hospital close by. That can be helpful when transportation and follow-up care are part of a recovery plan.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
103 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Salt Lake City International (10 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Western Urological (0.1 miles)
Mountain View Women's Clinic (0.8 miles)
Advanced Eye Care (0.9 miles)
Pulmonary Internal Medicine (1 miles)
Utah Cancer Specialists (1.1 miles)
Endocrinology of Utah - Diabetes Center (1.2 miles)
Granger Family Medicine Holladay Salt Lake City (1.3 miles)
Pharmacies
Maceys Pharmacy (0.3 miles)
Walgreens (1.2 miles)
Walgreens (1.6 miles)
Harmons (1.7 miles)
Walgreens (2.2 miles)
Walgreens (2.3 miles)
Southeast Pharmacy (2.5 miles)
Hospitals
St Mark's Hospital (0.9 miles)
Intermountain Medical Center (2.9 miles)
Orthopedic Specialty Group - TOSH (3.2 miles)
Valley Mental Health (4.2 miles)
United States Government (5.4 miles)
George E Wahlen VA Hospital (5.5 miles)
Cafes
Java Jos (1.4 miles)
Roots Cafe (1.6 miles)
Stratford Proper (2.6 miles)
Coffee Garden (5.1 miles)
Publik Coffee Roasters (5.5 miles)
Starbucks (5.6 miles)
Starbucks (5.6 miles)
Restaurants
Karroo (1.4 miles)
Left Fork Grill (2.7 miles)
McDonald's (3.5 miles)
Prohibition (3.6 miles)
Red Rock Brewing Co. (3.7 miles)
Lone Star Taqueria (3.8 miles)
The Original Pancake House Utah - Ft Union (3.9 miles)
Highland Care Center on seniors.fyi includes 8 photos including images showing interior, dining, artwork, reception, lighting, waiting area, seating, lobby, and more.
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Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.
Highland Care Center photos
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Interior
Decor
Living Room
Bedroom
Artwork
Outdoor
Lobby
Exercise Equipment
Interior
Decor and Dining
Bedroom, Windows, and Healthcare
Living Room, Fireplace, and Modern Interior
Lighting
Artwork
Outdoor
Lobby, Seating, and Modern Lighting
Exercise Equipment, Rehabilitation, and Physical Therapy
Office
Waiting Area
Reception
Stone Wall
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