Spring Creek Healthcare Center

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  • Interior

    A welcoming office space featuring comfortable seating and an organized desk.

  • Bedroom

    A well-designed hospital patient room featuring a bed, seating area, and natural light.

  • Dining

    A beautifully arranged dining table with elegant glassware and a centerpiece of fresh flowers.

  • Piano

    A jazz band performing live, featuring a variety of instruments.

  • Exercise Equipment

    A well-equipped gym focusing on rehabilitation and fitness.

  • Healthcare

    A caregiver assists an elderly woman as she practices walking using support rails.

  • Caregiver

    A caregiver assists an elderly woman as they explore a tablet together, sharing a moment of connection and learning.

Spring Creek Healthcare Center

4600 South Highland Drive, Holladay, UT 84117

For more information about senior living options: (844) 490-3973

3.4 from 92 reviews
5 stars
49
4 stars
7
3 stars
2
2 stars
4
1 stars
30

Skilled Nursing Facility

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    Overall Review of Spring Creek Healthcare Center

    Pros

    • pro The staff at Spring Creek are very friendly and work hard to keep the place clean and residents happy.
    • pro The administrator is deeply committed to ensuring every resident enjoys a high quality of life with consistent, high-quality care.
    • pro The dietary team demonstrates unwavering commitment to serving quality meals, with zero deficiencies on recent audits.
    • pro The Maintenance Director ensures that every aspect of the facility runs smoothly and regularly checks in with residents.
    • pro The receptionist fosters a warm, welcoming environment and keeps residents engaged with the broader community.
    • pro The rehabilitation department features compassionate, dedicated therapists focused on enhancing residents' abilities and quality of life.
    • pro The activities department continuously innovates, offering engaging, modern activities and personalized one-on-one sessions so residents feel valued and loved.
    • pro The leadership team is praised for running things smoothly and prioritizing resident well-being and family satisfaction.
    • pro Social services is one of the best on the team, listening and helping meet residents' needs.

    Cons

    • pro The reviewer states the facility doesn't care for residents and that staff spend time gossiping rather than helping.
    • pro They report the front entrance doorbell can't be heard from inside, causing delays in admitting visitors.
    • pro One review describes the place as poorly managed, with sticky floors and inadequate basic care like ensuring residents have water.
    • pro They claim residents are only cared for when a family member is visiting.
    • pro A harsh accusation claims residents are dumped in beds and left to waste away with little attention to their needs.
    • pro An account describes the facility discarding a loved one's belongings after death and forcing the family to dig through a dumpster, showing a lack of dignity.
    • pro A reviewer calls the place a sad place and believes it is not properly cared for.

    Review

    Spring Creek Healthcare presents itself in a way that invites trust: a place where many residents and families speak with warmth about the staff, the care, and the sense of community. A number of reviews open with heartfelt compliments about the people who work there, noting that the staff are friendly, hard-working, and diligent about keeping the facility clean and the residents happy. One reviewer, Kathleen Christensen, for example, emphasizes that the team doesn't just perform tasks; they manage to greet each day with a smile and to look after a husband who is "hard to work with," without complaint. Across the board, commenters frequently credit the care and kindness of nurses, CNAs, dietary staff, maintenance crews, and receptionists, underscoring that kindness and dedication are seen throughout the building.

    Several comments highlight the breadth of care and the sense that Spring Creek's leadership and staff take their responsibilities seriously. The administrator is praised for a deep commitment to quality of life and consistent, high-level care, with nursing administration and staff described as delivering compassionate service. Other posts commend specific teams and roles, from the dietary group - credited with high standards culminating in audits with zero deficiencies - to the maintenance director who regularly checks in with residents and keeps the facility functioning smoothly. Reviewers also celebrate the housekeeping crew for cleanliness and the resident advocates who tirelessly support residents' needs with urgency and genuine care. The rehabilitation and activities departments receive frequent admiration as well: therapists are described as compassionate and skilled, and the activities staff is noted for offering modern, engaging activities and personalized one-on-one sessions that help residents feel valued and connected.

    The praise extends to the atmosphere and culture within the building. Comments describe an environment that feels like family, where staff are attentive and residents can find both peace and camaraderie. Several testimonials specifically commend the activity director, who is affectionately described as a standout - "a 4 Aces with me," bringing innovative ideas and creating meaningful experiences. The leadership team is said to keep operations running smoothly, with clear communication, appropriate staffing, and a focus on resident and family satisfaction. Community spirit is also highlighted in anecdotes about a holiday charity drive organized by staff to provide clothes, blankets, and toiletries for patients, illustrating a commitment to beyond-the-basics care that extends into the broader community.

    Yet the narrative surrounding Spring Creek is not without sharp contrasts. A prominent critique voices strong dissatisfaction with a late-evening or after-hours situation surrounding a resident's return from an outing. The writer describes repeatedly ringing a doorbell for about 10 minutes at a front entrance that is not the main door, finding that staff claimed they could not hear the doorbell from their location, and then waiting while the reviewer had to wave a phone light and literally plead for someone to come open the door. The frustration is palpable: "Absolutely ridiculous. Don't make sense." This reviewer feels unacknowledged and indicates they will seek a different facility for their friend, suggesting that the experience did not reflect the care and responsiveness they hoped to receive.

    Another strongly negative voice argues that the facility does not take care of residents who cannot help themselves - characterizing the place as dumping people in beds and letting them waste away, with sticks and a grim impression of the environment and basic amenities like water. The critique paints a picture of neglect, claiming that many residents are left thirsty between meals and that basic needs are not consistently met unless a family member is present. The reviewer's language is emotionally charged, expressing deep dissatisfaction and fear for loved ones in their care.

    There is also a stark, highly specific allegation from a different reviewer who identifies as a registered nurse. This account recounts a harrowing incident in which a loved one's belongings were discarded after death in less than six hours, followed by the painful and indecorous experience of scavenging through a dumpster to recover items. The writer describes being left waiting for a response from the CEO and social worker, and witnessing staff members observing as the family member searched through waste. The claim concludes with a plea for others to reach out before placing a loved one at Spring Creek, underscoring a perception that human dignity was compromised and that accountability structures did not respond promptly or adequately in a time of grave need.

    Taken together, the collection of reviews paints a facility of remarkable warmth, professional capability, and a strong drive to improve and support residents - especially in rehabilitation, mental health care, and daily life. The overwhelmingly positive voices emphasize a team that is devoted to making life better for residents and families, a culture that prizes compassionate care, and leadership that actively promotes quality and compliance. However, the negative experiences - whether about door access at night, perceived neglect of basic needs, or the profoundly troubling account of belongings disposal after death - serve as critical counterpoints that reveal gaps that can impact trust and perceived safety.

    In the end, Spring Creek Healthcare emerges as a place with substantial strengths and visible dedication from many of its staff and leaders. For some families, the facility delivers the kind of attentive, community-oriented care that makes a difficult chapter more bearable, supported by a robust team across departments - from administration and nursing to therapy, dietary, housekeeping, and activities. For others, there are troubling episodes that raise questions about responsiveness, dignity, and after-hours accessibility. As with many long-term care facilities, the reality appears to be a mix of outstanding care, ongoing room for improvement, and a few deeply troubling incidents that deserve attention, accountability, and transparent, ongoing communication with residents and families.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Salt Lake City International (11 miles away) Salt Lake City International (11 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Spring Creek Healthcare Center in Holladay, UT is a premier assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around conveniently, and there is also a computer center for those who want to stay connected.

    The dining room at Spring Creek Healthcare Center provides restaurant-style dining, offering delicious and nutritious meals prepared by professional chefs. Residents can also enjoy the convenience of having a kitchenette in their apartments if they prefer to prepare their own meals. Housekeeping services ensure that the living spaces are always clean and tidy.

    For recreational activities, the community features a fitness room for those who enjoy staying active, as well as a gaming room and a small library for leisurely pursuits. Outdoor spaces such as gardens provide an opportunity for residents to relax and enjoy nature. An on-site wellness center promotes overall health and wellbeing.

    Care services provided at Spring Creek Healthcare Center include 24-hour call systems and supervision for safety and peace of mind. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their prescribed medications on time.

    The community understands the importance of catering to individual dietary needs, offering special dietary restrictions options for meals. Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments. This ensures that residents have easy access to necessary medical care.

    Residents at Spring Creek Healthcare Center can partake in various activities arranged by the community, including fitness programs and scheduled daily activities. Concierge services are available to assist with any additional needs or requests. Planned day trips provide opportunities for exploration beyond the premises, while resident-run activities encourage social interaction within the community.

    With several nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, transportation options, and places of worship, Spring Creek Healthcare Center is conveniently located to meet the diverse needs and preferences of its residents. Additionally, with several hospitals nearby, residents can be assured that medical care is easily accessible in case of emergencies.

    Nearby Places of Interest

    Holladay, Utah is a vibrant and well-connected community with a variety of amenities that cater to individuals seeking senior living options. The area boasts several pharmacies, physicians' offices, and hospitals in close proximity, providing easy access to healthcare services. Additionally, there are numerous restaurants and cafes nearby where residents can enjoy delicious meals and socialize with friends. For those who appreciate the outdoors, there are several parks within a short distance for leisurely strolls or picnics. Transportation options such as TRAX stations make it convenient for seniors to explore the surrounding areas or visit nearby attractions. The LDS Foothill Stake Center offers a place of worship for those who seek spiritual fulfillment. Overall, Holladay provides a comfortable and convenient environment for seniors looking to settle down in a bustling yet welcoming neighborhood.

    Pharmacies

    • Maceys Pharmacy (0.1 miles)
    • Walgreens (1.2 miles)
    • Walgreens (2 miles)
    • Walgreens (2.1 miles)
    • Harmons (2.2 miles)
    • Walgreens (2.6 miles)
    • Dan's Pharmacy (2.6 miles)

    Physicians

    • Western Urological (0.5 miles)
    • Granger Family Medicine Holladay Salt Lake City (1.2 miles)
    • Mountain View Women's Clinic (1.3 miles)
    • Advanced Eye Care (1.3 miles)
    • Endocrinology of Utah - Diabetes Center (1.3 miles)
    • Pulmonary Internal Medicine (1.3 miles)
    • Utah Cancer Specialists (1.5 miles)

    Hospitals

    • St Mark's Hospital (1.3 miles)
    • Intermountain Medical Center (2.8 miles)
    • Orthopedic Specialty Group - TOSH (3 miles)
    • Valley Mental Health (4.4 miles)
    • United States Government (5.8 miles)
    • George E Wahlen VA Hospital (5.9 miles)

    Restaurants

    • Karroo (1.3 miles)
    • Left Fork Grill (2.9 miles)
    • Prohibition (3.3 miles)
    • Lone Star Taqueria (3.4 miles)
    • Red Rock Brewing Co. (3.4 miles)
    • The Original Pancake House Utah - Ft Union (3.4 miles)
    • McDonald's (3.6 miles)

    Cafes

    • Java Jos (1.3 miles)
    • Roots Cafe (1.9 miles)
    • Stratford Proper (3 miles)
    • Coffee Garden (5.5 miles)
    • Publik Coffee Roasters (5.9 miles)
    • Starbucks (6 miles)
    • Starbucks (6.1 miles)

    Parks

    • Imperial Park (2.6 miles)
    • Sugar House Park (3.6 miles)
    • Fairmont Park (3.7 miles)
    • Bonneville Glen (5.2 miles)
    • Sunnyside Park (5.5 miles)
    • Liberty Park (6 miles)
    • No Name Park (6.2 miles)

    Transportation

    • TRAX Murray North (2.8 miles)
    • TRAX Meadowbrook (3.1 miles)
    • Trax Ballpark Staion (3.2 miles)
    • TRAX Millcreek (3.5 miles)
    • TRAX Fashion Place West (4 miles)
    • TRAX Central Pointe (4.7 miles)

    Places of Worship

    • LDS Foothill Stake Center (4 miles)

    Frequently Asked Questions

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