3520 South Highland Drive, Salt Lake City, UT 84106
For more information about senior living options: (844) 490-3973
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The community is really great. The facility provides fantastic care and makes residents feel like family. The staff are great and truly care. The care provided is excellent and compassionate, giving families peace of mind. The customer service adds a personal touch that brightens the experience. The place is highly recommended.
The facility allegedly failed to issue an alert for a missing resident, hindering the family's ability to mobilize media coverage and locate the woman who needs medication. The staff reportedly did not contact the family promptly and did not file a police report, leaving the sister missing for more than 48 hours.The collection of impressions about this facility portrays a community that many people describe as warm and welcoming. Several reviewers speak of a setting where care feels personal and meaningful, a place that stands out for its ability to blend professional attention with a human touch. The sentiment that resonated strongest is that the environment is not just clinical or procedural, but colored by genuine kindness and connection. In this view, the facility functions like a tight-knit community where residents are not simply cared for, but treated with a sense of belonging and attention that makes their families feel seen and heard.
A recurring theme in the praise is the sense that the staff truly cares about the people they serve. Reviewers commend the quality of care as "fantastic" and emphasize that the people working there bring a level of compassion that goes beyond routine duties. The remarks imply that the caregiving goes beyond basic tasks, with staff who engage with residents in a way that makes families comfortable leaving their loved ones in the facility's hands. The overarching message is one of reassurance: caregivers are not just performing duties, but forming meaningful relationships that give families peace of mind.
Specific compliments highlight the emotional impact of the care provided. Phrases like "excellent and compassionate care" and expressions of gratitude toward the entire team convey a sense that the facility's approach extends beyond medical or daily living needs to include respect, empathy, and a genuine sense of family. One reviewer even notes feeling an extraordinary level of peace of mind knowing a loved one is in the facility's care, underscoring how powerful the perceived kindness and attentiveness can be for families during challenging times. Taken together, these comments sketch a portrait of a place where kindness and professional competence are both present and valued.
Alongside the glowing feedback, there are serious, troubling claims lodged by at least a couple of reviewers. One reviewer alleges that there is a missing resident and questions why the facility would refrain from issuing an alert that could enable media coverage and public help in locating the person. The concern is framed around the possibility that the missing individual needs medication, implying a potential lapse in safeguarding and communication that families would expect from a responsible operation. The tone suggests distrust or frustration with what is described as a reluctance to engage outside help or to make information public in a timely way.
Another reviewer recounts a troubling sequence of events surrounding a missing family member. The account claims that a sister was able to leave the facility at 9:45 pm, but the family was not informed until the following morning, around 9:00 am. The reviewer alleges that no police report was filed at the outset and that the facility only conducted an "attempt to locate" around 11:00 am. The description adds that the sister had been missing for more than 48 hours, and expresses clear dissatisfaction with how the situation was handled. Taken together, these comments raise questions about procedures, communication, and the facility's responsiveness in a time of potential crisis.
Weighing these perspectives, the overall picture painted by the reviews is mixed. On one hand, the institution is praised for creating a strong sense of community, delivering compassionate, attentive care, and giving families peace of mind through genuine human connection. On the other hand, serious allegations about missing residents and delays in alerts, reporting, and outreach introduce concerns about safety protocols and transparency. These contrasting viewpoints illustrate how a single facility can be seen as a beacon of warmth and trust by some while being scrutinized for safety and communication gaps by others.
If you are considering this facility, these reviews suggest you may encounter a dual reality. The positive experiences emphasize a welcoming environment and dedicated caregivers who treat residents like family, a combination that can be incredibly reassuring for loved ones. However, the critical accounts underscore the importance of clear safety procedures, prompt communication, and proper coordination with authorities in situations involving missing residents or medical needs. It would be prudent to directly inquire about policies on resident monitoring, alert procedures, medication management, and the steps the facility would take in emergent situations to ensure that your expectations align with their practices. This approach can help balance the heartening testimonials with the important safety considerations raised in the more alarming feedback.
61 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Salt Lake City International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Millcreek Rehabilitation And Nursing in Salt Lake City, UT is an assisted living community that provides a wide range of amenities and care services to enhance the quality of life for its residents. The community boasts a variety of amenities including a beauty salon, cable or satellite TV, a computer center, and a fitness room. Residents can enjoy fully furnished accommodations with private bathrooms and access to outdoor spaces such as gardens.
Meals are served in the dining room with restaurant-style dining options, and special dietary restrictions can be accommodated. Housekeeping services ensure cleanliness and comfort for all residents. Wi-Fi/high-speed internet is available throughout the community for convenience.
The care services at Millcreek Rehabilitation And Nursing include 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided. Medication management is also available to ensure proper administration of medications. Additionally, there is a mental wellness program to prioritize residents' emotional health.
Transportation arrangements are offered both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services are provided to ease the transition into the community.
Residents have access to various recreational activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.
Millcreek Rehabilitation And Nursing is conveniently located near numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to various resources within their local community.
Overall, Millcreek Rehabilitation And Nursing offers an enriching assisted living experience with comprehensive care services and ample amenities that cater to the physical well-being and social engagement of its residents.
This area of Salt Lake City, Utah, offers a variety of amenities and services that may be beneficial for individuals considering senior living. In close proximity, there are several pharmacies, hospitals, physicians' offices, and parks which can provide easy access to healthcare and recreational activities. Additionally, there are cafes and restaurants nearby for dining options. The transportation options such as TRAX stations make it convenient for seniors to get around the city. Furthermore, there is a place of worship within a reasonable distance for those seeking spiritual fulfillment. Overall, this area provides a mix of convenience and accessibility for seniors looking to settle in a well-equipped neighborhood.
Millcreek Rehabilitation And Nursing is located at 3520 South Highland Drive, Salt Lake City, UT 84106 in Salt Lake County, Utah
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