3520 South Highland Drive, Salt Lake City, UT 84106
For more information about senior living options: (844) 490-3973
The community is really great, and the staff's personal touch adds color to customer service. The facility provides fantastic care and truly makes residents feel like family. The staff genuinely care. They provide excellent and compassionate care, giving families peace of mind. The place cannot be recommended enough.
There is word that a resident is missing and the facility won't issue an alert so the family can get media coverage to locate her, and the woman is in need of medication. The facility did not call the family until after 9 a.m. the next day after a sister walked out at 9:45 p.m., did not file a police report, and only performed an attempted locate, leaving the sister missing for over 48 hours. The reviewer was not very happy with the place.Millcreek Rehabilitation and Nursing in Salt Lake City is best suited for families that prize a warm, family-like atmosphere and caregivers who consistently demonstrate genuine compassion. The community earns praise for staff who truly care and for a personal, attentive approach that makes residents feel valued. When everything runs smoothly, families report that care feels thoughtful, responsive, and oriented toward peace of mind. The overall rating sits around 3.7 from nine reviews, with a sizable share of five-star commendations centered on kindness and culture. This suggests a core strength: daily life that feels personally managed and emotionally supportive.
That strength, however, should be weighed against clear caveats. The most consequential concerns highlighted by reviewers involve safety and accountability in crisis moments. One account alleges a resident went missing and that notifications were delayed or incomplete, including questions about alerting authorities. Another review asserts a late, limited response after a family member walked out at night, with a prolonged gap before contacting relatives. Taken together, these anecdotes frame a facility where outstanding caregiving can coexist with serious gaps in safety responsiveness and incident communication. For families whose nonnegotiables include rapid, transparent crisis management, alternatives may deserve serious consideration.
The positives - care quality and the sense of family - do not fade when scrutiny sharpens, but they do shift in perceived value. Several reviewers emphasize fantastic, compassionate care and a staff culture that treats residents like family. These elements translate into genuine daily reassurance: predictable kindness, individualized attention, and a caregiving tone that tends to reduce anxiety for both residents and families. When a loved one thrives on relational warmth and steady, attentive routines, Millcreek delivers that experience in a palpable, authentic way. In practical terms, this translates to better daily comfort, better mood stability, and fewer days marked by distress over basic needs being met.
Yet the principal cons weigh heavily in decision-making for anyone evaluating risk versus reward. Safety lapses and delayed communications are not minor irritants; they strike at the core of trust and resident protection. If a resident requires strict oversight, rapid accident response, or meticulous medication management with no room for ambiguity, the concerns voiced in reviews cannot be dismissed. The fear is not merely about a single incident but about a pattern: what happens when something goes wrong and families are left waiting for information? In such a scenario, the emotional and legal stakes are elevated, and the benefits of a friendly, person-centered environment may not compensate for the potential consequences of delayed alerts or incomplete incident handling.
For families actively vetting options, concrete, actionable steps can tilt the balance. During visits, request a thorough walk-through of safety protocols, including how staff monitor residents during peak hours and after hours, what triggers immediate alerts to families, and how situations are escalated to supervisors and authorities. Ask for written policies on incident reporting, drill frequency, and accountability structures. Inquire about staffing ratios by shift, training on medication administration, and the presence of a dedicated point person for family communications. It is essential to verify that the felt warmth in everyday care is backed by a robust, transparent framework for emergencies.
In the end, Millcreek Rehabilitation and Nursing offers a compelling blend of compassionate, person-focused care and a welcoming community missive that many families find comforting. The best match is a resident who benefits from reliable, everyday kindness and a caregiver staff that treats them like family, coupled with families willing to demand - and hold the facility to - clear, rapid safety protocols. For those whose priorities skew toward unwavering safety discipline and flawless crisis communication, it may be prudent to survey alternatives with stronger track records in incident response and family notification. A balanced decision will weigh the undeniable human warmth against the imperative of ironclad safety processes, ensuring the chosen path aligns with both the loved one's emotional needs and the family's safety standards.
61 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Salt Lake City International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Millcreek Rehabilitation And Nursing in Salt Lake City, UT is an assisted living community that provides a wide range of amenities and care services to enhance the quality of life for its residents. The community boasts a variety of amenities including a beauty salon, cable or satellite TV, a computer center, and a fitness room. Residents can enjoy fully furnished accommodations with private bathrooms and access to outdoor spaces such as gardens.
Meals are served in the dining room with restaurant-style dining options, and special dietary restrictions can be accommodated. Housekeeping services ensure cleanliness and comfort for all residents. Wi-Fi/high-speed internet is available throughout the community for convenience.
The care services at Millcreek Rehabilitation And Nursing include 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided. Medication management is also available to ensure proper administration of medications. Additionally, there is a mental wellness program to prioritize residents' emotional health.
Transportation arrangements are offered both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services are provided to ease the transition into the community.
Residents have access to various recreational activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.
Millcreek Rehabilitation And Nursing is conveniently located near numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to various resources within their local community.
Overall, Millcreek Rehabilitation And Nursing offers an enriching assisted living experience with comprehensive care services and ample amenities that cater to the physical well-being and social engagement of its residents.
This area of Salt Lake City, Utah, offers a variety of amenities and services that may be beneficial for individuals considering senior living. In close proximity, there are several pharmacies, hospitals, physicians' offices, and parks which can provide easy access to healthcare and recreational activities. Additionally, there are cafes and restaurants nearby for dining options. The transportation options such as TRAX stations make it convenient for seniors to get around the city. Furthermore, there is a place of worship within a reasonable distance for those seeking spiritual fulfillment. Overall, this area provides a mix of convenience and accessibility for seniors looking to settle in a well-equipped neighborhood.
Millcreek Rehabilitation And Nursing is located at 3520 South Highland Drive, Salt Lake City, UT 84106 in Salt Lake County, Utah
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