The Wentworth of East Millcreek

Pros

• The staff at The Wentworth of East Millcreek are friendly and welcoming.
• The facility is well-maintained and has spacious apartments.
• The activities provided for residents are enjoyable and engaging.
• The previous Executive Director was kind and understanding towards families.
• The kitchen staff works well together to provide nutritious meals.
• The current Executive Director, Brock, is highly regarded and brings positivity to the community.
• The team at The Wentworth at East Millcreek showed their dedication during a recent power outage.
• Sal, the Resident Care Director, is dedicated and committed to the residents' well-being.
• Teresa, the Activities Director, creates a sense of community and makes each resident feel special.
• Sierra, the Business Office Manager, is helpful and provides excellent customer service.
• Some statements were paraphrased or combined for brevity purposes.

Cons

• After the previous management left, everything went downhill with cutbacks on nursing staff and maintenance.
• The new Executive Director is inexperienced and unable to relate to families and residents.
• Covid restrictions of keeping residents locked in their rooms caused a decline in mental and physical health.
• The new management is rude, absent, and the place has become less warm and friendly.
• There have been issues with billing and being charged for services not received.
• Some staff members left due to corporate structure and financial reasons.
• The nurse who was caring and loving has left for unknown reasons.
• There are concerns about repercussions for expressing dissatisfaction with the facility.

Review

The Wentworth of East Millcreek is a senior living community that has received a mix of positive and negative reviews from residents, family members, and staff. Many people were initially drawn to the facility due to its close proximity to their loved ones and the friendly and caring staff. The facility offers spacious studio apartments that meet the needs of residents.

One reviewer had a positive experience with the staff and activities at The Wentworth of East Millcreek. They mentioned that the staff were great and that they would recommend the facility to others. They appreciated the care provided by the nursing staff and enjoyed the daily activities offered to keep residents entertained.

However, another individual had a negative experience after their mother passed away. They mentioned a decline in services such as reduced nursing staff, maintenance issues, and poor management. They also expressed concerns about fabricated reviews from staff members, which they felt were not genuine.

Similarly, another family member shared their disappointment with the new management team after their father's health declined during COVID-19 restrictions. They criticized the lack of experience and poor customer service skills exhibited by the new Director and nurse. Additionally, there were billing discrepancies that caused further frustration for this individual.

On a more positive note, one employee spoke highly of their experience working at The Wentworth of East Millcreek. They praised the welcoming atmosphere, friendly staff, and grateful residents. They also highlighted daily activities provided for residents and teamwork among kitchen staff to ensure nutritious meals were served on time.

Another employee mentioned their appreciation for the dedicated and hardworking staff at The Wentworth of East Millcreek. They expressed love for both working with fellow employees and serving the residents in this community.

Overall, there seems to be a mixed sentiment about The Wentworth of East Millcreek based on these reviews. Some individuals have had positive experiences with friendly staff members who provide excellent care and engaging activities for residents. However, others have voiced concerns about a decline in services, maintenance issues, and poor management. It is important for potential residents and their families to consider these varying perspectives when making decisions about senior living facilities.

This part of Salt Lake City, Utah offers a convenient and diverse range of amenities for seniors looking to settle in the area. There are several pharmacies within a short distance for easy access to medications and healthcare needs. The abundance of parks nearby such as Imperial Park and Sugar House Park provide opportunities for outdoor activities and relaxation. In terms of dining options, there are various cafes and restaurants to enjoy a meal out or grab a quick bite. For medical care, there are multiple physician offices and hospitals in close proximity, ensuring that healthcare services are easily accessible. Additionally, transportation options like TRAX stations make getting around the city convenient for those without a car. With its mix of services and recreational opportunities, this neighborhood is an appealing choice for seniors looking for a vibrant community to call home.

Pharmacies

• Walgreens (0.6 miles)
• Harmons (0.9 miles)
• Southeast Pharmacy (0.9 miles)
• Walgreens (1.8 miles)
• Maceys Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Smith's Food & Drug (2.2 miles)

Parks

• Imperial Park (0.7 miles)
• Sugar House Park (1.7 miles)
• Fairmont Park (2 miles)
• Bonneville Glen (3.3 miles)
• Sunnyside Park (3.6 miles)
• Liberty Park (4.1 miles)
• Reservoir Park (4.7 miles)

Cafes

• Roots Cafe (0.8 miles)
• Stratford Proper (1.1 miles)
• Java Jos (2.6 miles)
• Coffee Garden (3.7 miles)
• Starbucks (4.1 miles)
• Publik Coffee Roasters (4.4 miles)
• Starbucks (4.5 miles)

Physicians

• Mountain View Women's Clinic (1.2 miles)
• Pulmonary Internal Medicine (1.3 miles)
• Advanced Eye Care (1.4 miles)
• Utah Cancer Specialists (1.4 miles)
• Western Urological (1.5 miles)
• The Eye Institute of Utah (1.9 miles)
• Omega Interventional Pain Clinic (2 miles)

Hospitals

• St Mark's Hospital (1.4 miles)
• United States Government (3.8 miles)
• George E Wahlen VA Hospital (3.9 miles)
• Intermountain Medical Center (4 miles)
• Valley Mental Health (4.3 miles)
• Orthopedic Specialty Group - TOSH (4.6 miles)
• Clinical Neurosciences Center - UUHC (4.6 miles)

Places of Worship

• LDS Foothill Stake Center (2 miles)

Restaurants

• McDonald's (2.2 miles)
• Karroo (2.7 miles)
• Left Fork Grill (3 miles)
• Hub & Spoke Diner (3.1 miles)
• Amour Café (3.5 miles)
• The New Golden Dragon Restaurant (3.5 miles)
• McDonald's (3.7 miles)

Transportation

• TRAX Millcreek (3.1 miles)
• Trax Ballpark Staion (3.1 miles)
• TRAX Meadowbrook (3.2 miles)
• TRAX Murray North (3.3 miles)
• TRAX Central Pointe (3.5 miles)