The Ridge Cottonwood Senior Living

Pros

• The staff at The Ridge Cottonwood create a friendly and caring environment for residents.
• Residents enjoy excellent meals, with many expressing their satisfaction with the food quality.
• The facility is consistently described as very clean and well-maintained.
• There are various engaging activities available for residents, contributing to a vibrant community atmosphere.
• Families appreciate the knowledgeable staff who are experienced in dementia and Alzheimer's care.
• Many reviewers commend the prompt and accommodating responses from staff during the move-in process.

Cons

• The on-site medical staff is minimal, and EMTs are needed more often than expected for minor health events.
• The cost is high considering the lower-than-expected staff presence and high turnover.
• Requests for assistance sometimes take 20 minutes, indicating staffing issues.
• There have been instances of clothing disappearing and random people in different rooms.
• Some staff members are not as friendly as others, leading to mixed experiences.
• The head nurse was slow to return calls regarding a resident's condition, indicating poor communication.
• The price seems too high given that one resident only eats twice a day and doesn’t participate in activities.
• Despite engaging activities, some residents don’t participate much, which may indicate a lack of engagement opportunities for all.
• The dining room service can be slow at times, leading to dissatisfaction with meal times.

Review

The Ridge Cottonwood Senior Living community has garnered a blend of feedback from families and residents alike, highlighting both the strengths and areas for improvement within the facility. Many reviews emphasize the cleanliness, friendly staff, and overall positive atmosphere at The Ridge. It is often described as an excellent choice for senior living in Salt Lake Valley, particularly for those seeking a supportive environment for loved ones with varying care needs.

One of the standout features mentioned repeatedly is the compassionate nature of the staff across all departments—from housekeeping to dining services. Residents' family members have consistently praised how caring and attentive team members are, noting that they foster a warm environment akin to family. Reports indicate that staff members engage positively with residents, creating a nurturing ambiance crucial for seniors who might be experiencing loneliness or anxiety. The facility’s cleanliness is another frequent highlight, with visitors commending how well-maintained and pleasant it feels upon entering.

While many reviews offer glowing remarks about the quality of service at The Ridge, some issues have been noted regarding staffing levels. A common concern centers on occasional understaffing leading to delays in receiving assistance when needed. Family members have reported instances where requests for help take longer than expected—sometimes up to 20 minutes—which can be concerning during critical times. Additionally, there seem to be inconsistencies in staffing presence; some reviewers observed high turnover rates that may contribute to communication gaps between residents and administrative staff.

In terms of care services provided, most families express satisfaction but also point out areas requiring attention. For instance, some residents may experience fluctuations in their care level assessments despite not needing increased assistance. Specific instances include situations where two-person transfers are required yet not adequately staffed or executed according to protocol. Such discrepancies become more pronounced when dealing with medical conditions that necessitate tailored approaches—a sentiment echoed by multiple reviewers who described their loved ones' struggles or evolving needs while residing at The Ridge.

On a more positive note, many reviewers appreciate the diverse activities offered within The Ridge community, although participation varies among residents based on their physical abilities or interests. Activities are generally seen as engaging and plentiful; however, some individuals prefer quieter settings due to health limitations or personal preferences. Families express relief knowing that options exist beyond merely sitting alone in rooms—further contributing to maintaining mental stimulation and social interaction among residents.

In summation, The Ridge Cottonwood presents itself as an appealing option for senior living with its blending of compassionate care from devoted employees and attention towards maintaining an immaculate environment. While some operational challenges persist—especially regarding staffing—many families report positive experiences overall. As potential clients weigh their options against other facilities in the area, testimonials often reflect hopefulness that improvements will continue over time while acknowledging room for growth within certain aspects of care delivery.

Ultimately, reviewing experiences shared by current and past families emphasizes a sentiment resonating throughout: While challenges exist within any long-term care community—including staffing concerns—the foundational values at The Ridge Cottonwood remain strong. Staff dedication towards ensuring resident well-being shines through even amidst obstacles posed by higher demands on resources stemming from fluctuating health needs among seniors today. Prospective residents looking into this community can find solace knowing they would be welcomed into an environment aimed squarely at enriching lives daily.

Located in the charming town of Holladay, Utah, this area offers a wide range of amenities and services that cater to senior living. With several physicians and pharmacies within a short distance, residents have easy access to medical care and prescription needs. There are also various dining options nearby, from casual eateries like Lone Star Taqueria to upscale restaurants like Prohibition. Additionally, the proximity to hospitals such as St Mark's Hospital and Intermountain Medical Center ensures quick medical attention if needed. Transportation options like TRAX stations make it convenient for seniors to get around the area, while nearby parks provide opportunities for outdoor recreation and relaxation. Places of worship such as LDS Foothill Stake Center and the Utah Islamic Center offer spiritual support for those seeking it. Overall, this part of Holladay provides a well-rounded environment for senior living with its healthcare services, dining options, transportation accessibility, and recreational facilities.

Physicians

• Janet Sessions, LMFT (1.6 miles)
• Saphu Pradhan, MD - Intermountain Cottonwood Clinic (1.7 miles)
• Granger Family Medicine Holladay Salt Lake City (1.8 miles)
• Western Urological (2 miles)
• Endocrinology of Utah - Diabetes Center (2.3 miles)
• Interventional Spine & Pain Management (2.5 miles)
• University of Utah Dermatology (2.6 miles)

Pharmacies

• Maceys Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• Dan's Foods-70th South (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2.2 miles)
• Dan's Pharmacy (3.2 miles)
• Harmon's (3.3 miles)

Restaurants

• Lone Star Taqueria (1.9 miles)
• Karroo (2 miles)
• The Original Pancake House Utah - Ft Union (2.2 miles)
• In-N-Out Burger (2.3 miles)
• McDonald's (2.5 miles)
• Prohibition (2.8 miles)
• Red Rock Brewing Co. (2.8 miles)

Cafes

• Java Jos (2.1 miles)
• Roots Cafe (3.2 miles)
• Stratford Proper (4.5 miles)
• Coffee Garden (7 miles)

Hospitals

• Orthopedic Specialty Group - TOSH (2.6 miles)
• St Mark's Hospital (2.7 miles)
• Intermountain Medical Center (3 miles)
• Valley Mental Health (5.4 miles)

Transportation

• TRAX Fashion Place West (3.5 miles)
• TRAX Murray North (3.6 miles)
• TRAX Meadowbrook (4.1 miles)
• Trax Ballpark Staion (4.3 miles)
• TRAX Millcreek (4.7 miles)
• TRAX Central Pointe (6 miles)

Parks

• Imperial Park (4.1 miles)
• No Name Park (4.7 miles)
• Sugar House Park (5.1 miles)
• Fairmont Park (5.2 miles)
• Bonneville Glen (6.7 miles)
• Sunnyside Park (7 miles)

Places of Worship

• LDS Foothill Stake Center (5.4 miles)
• Utah Islamic Center (6.1 miles)
• Pepperwood Chapel (6.7 miles)

Theaters

• Megaplex Theatres (5.5 miles)