5950 Highland Dr, Salt Lake City, UT 84121
To contact a resident: (801) 277-8371
For more information about senior living options: (866) 208-4318
Overall Review of Holladay Home For Elderly
Pros
Jacky is caring and helpful to the residents.- The facility has a great small-home feel with loyal, hard-working staff.
- The facility provides proper love and care for loved ones.
- Holladay Home is affordable and has the most heart.
- They go out of their way to help people who really need it.
- It is a great, small community where everyone is family.
- The staff are caring and go out of their way to assist residents.
- Holladay Home is a family-oriented care home with friendly, personable staff.
- The assisted living feels like home and the staff are amazing.
- The place is very clean with fabulous caregivers.
Cons
Holladay Home isn’t the biggest, newest, or fanciest assisted living out there.- The workers are not very pleasant, especially Brooke.
- They are constantly understaffed and the staff don’t speak enough English to take a message.
- They feed residents food that has zero health benefits and rarely offer fruits and vegetables.
- The manager is never there, and when she does appear she’s on her cell phone for personal business.
- It’s not a safe place, according to the reviewer.
Review
Holladay Home For Elderly is best suited for families seeking a warm, intimate, home-like environment in Salt Lake City where round-the-clock warmth and personal attention matter more than upscale amenities. This is a small, family-style setting that prioritizes relationships with residents and caregivers, rather than glossy facilities or extensive on-site medical programs. It works well for seniors who thrive on daily familiarity, steady advocates on staff, and a sense of belonging, someone who appreciates a tight-knit community where staff know residents by name and go out of their way to help.
Those who may want to consider alternatives include families stressing highly reliable staffing continuity, rigorous safety oversight, or highly structured nutrition and activity programming. A pattern in the feedback points to occasional understaffing and mixed experiences with certain staff members, plus concerns about English fluency on all shifts and variable management presence. Cleanliness in some corners and the perceived quality of meals also come up as potential red flags for families with exacting standards. For residents requiring more robust medical coordination or a facility with more formal administrative processes, a larger or more medically oriented community could feel more secure.
The strongest positives here are the heart and hands of the caregiving team. Reviewers repeatedly describe staff as genuinely caring, friendly, and willing to advocate for residents, creating a sense that the home truly treats people like family. The small size is a practical asset, translating into more consistent interaction, visible accountability, and a culture where staff know residents’ routines and preferences. Affordability stands out as a meaningful benefit, allowing families to access meaningful care without the financial stress that comes with bigger, more polished facilities. Even moments of life-affirming culture, instances like special events or resident-centered cheer, underscore a living environment where happiness and comfort can flourish.
However, the cons carry tangible weight and should be weighed against the positives. Understaffing, when it occurs, can dilute responsiveness and oversight. Not all staff interactions hit the same quality, and a few reviews mention friction with certain workers or gaps in communication due to language barriers. Manager presence has been described as inconsistent in some instances, which can affect how smoothly problems are resolved or how promptly concerns are addressed. Cleanliness and food quality receive mixed notes from families, with occasional critiques about upkeep and nutrition. These factors don’t negate the warmth and value of the community, but they do mean that families should actively observe operations and verify that care standards align with their expectations.
When evaluating Holladay Home, prospective families should plan a due-diligence visit with an eye toward practical, day-to-day realities. Observe staffing during peak activity times and meal periods, ask about the current caregiver-to-resident ratio, and request to speak with caregivers about their training and translation needs. Inspect living areas and dining spaces for cleanliness, and review sample menus to determine whether fruits, vegetables, and balanced meals meet nutritional goals. Talk with residents or their families about how emergencies are handled and how quickly staff respond to requests. Finally, verify what is included in the monthly rate, what services require additional fees, and whether there’s a trial or short-term move-in option to test fit.
In sum, Holladay Home For Elderly stands out for families prioritizing a heartfelt, affordable, small-community option where staff devotion and a homey atmosphere can translate into meaningful daily life for a loved one. It is a strong choice for those who value personal connection and a sense of belonging over polish and size. If the priority shifts toward robust clinical oversight, more consistent administrative structure, or highly curated nutrition and cleanliness standards, then exploring alternatives is prudent. A thoughtful visit, clear questions about staffing and meals, and direct conversations with current residents will reveal whether this community aligns with the specific safety, health, and lifestyle needs of the loved one.
15 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Salt Lake City International (12 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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