The Grand at Holladay

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  • Interior

    A sophisticated dining room featuring modern decor, elegant chandeliers, and a stunning view through large windows.

  • Decor

    A spacious and elegantly designed dining room featuring a long table set for guests, illuminated by stylish chandeliers.

  • Living Room

    A stylish and modern living room setup featuring elegant seating and ambient lighting.

  • Architecture

    A beautifully lit modern house captured at twilight, showcasing its elegant architecture and inviting ambiance.

  • Landscaping

    A beautifully designed stone house featuring distinctive architectural elements and a welcoming entrance.

  • Lighting

    A beautifully designed aquarium with vibrant aquatic life, enhancing the interior space.

  • Outdoor

    A serene view of mountains and a park from a modern building.

The Grand at Holladay

Information last verified:

5941 South Holladay Boulevard, Holladay, UT 84121

For more information about senior living options: (844) 490-3973

4.2 from 21 reviews
5 stars
17
4 stars
0
3 stars
0
2 stars
0
1 stars
4

Overall Review of The Grand at Holladay

Pros

  • pro The Grand Senior Living is a beautiful place with a clean, welcoming environment focused on comfort, safety, and value for residents.
  • pro The staff are incredibly kind, attentive, and professional, consistently going above and beyond to provide excellent care and support.
  • pro Staci is described as kind, caring, and dedicated, making a positive difference in residents’ lives through compassionate leadership.
  • pro The Grand offers a warm, supportive team and a family-like atmosphere that feels welcoming to residents and families.
  • pro Since the new management, the atmosphere is upbeat and the facility feels lively again, with improved activities and specialized care.
  • pro The rooms and on-site amenities feel like a home, with unique layouts, private patios or balconies, and charming touches.
  • pro The Grand is the most beautiful assisted living in Utah, with unmatched amenities and stunning views.
  • pro Families report that residents have more social life, better care, and improved health since moving to The Grand.

Cons

  • pro The management is terrible, especially Staci.
  • pro Staci is rude, impolite, and unapologetic.
  • pro She doesn’t care about anyone but herself.
  • pro When addressed with a problem, she dismisses residents and never tries to help.
  • pro She is very unprofessional in many ways, including how she talks, acts, and dresses at work.
  • pro She is very rude and obnoxious and not fit to be the administrator.
  • pro The Grand would thrive if they got a whole new management team.
  • pro The heating was out in the building for a week, indicating preventable neglect.
  • pro The CNAs are lovely, but they are not being treated fairly or kindly.
  • pro This place costs way too much to be this bad.
  • pro The management is unprofessional.
  • pro One manager named Stacey was rude, dismissive, and clearly had no idea what was going on.
  • pro Residents’ questions were met with heavy sighs, interruptions, and a condescending attitude.
  • pro There was zero knowledge, zero professionalism, and zero empathy.

Review

The Grand at Holladay is best suited for families seeking a high-end, hospitality-forward assisted living experience where the setting and social life are as important as care. It works best for residents who value architectural grace, expansive views, and a hotel-like atmosphere, paired with chef-driven meals and a robust calendar of activities. If there is a premium placed on a refined environment, personal contact with staff, and on-site amenities that feel indulgent rather than utilitarian, this community can deliver. However, for families prioritizing predictability in administration, budget-conscious planning, or truly consistent day-to-day operations, alternatives deserve careful consideration. The scale and scope of The Grand’s amenities naturally come with trade-offs that must be weighed against price and control over the care experience.

The strongest positives lie in the environment and the program. The Grand presents a striking exterior and impeccably maintained interiors, with apartment layouts that feel more like private homes, each with patios or balconies and open common spaces that encourage socializing. On-site perks, the salon, the expansive dining room with a tropical fish tank, and the sense of being part of a curated lifestyle, set a tone that many families crave when moving a loved one out of the home. The on-site chef-driven meals and a thoughtful activities program create daily meaning, with residents reporting richer social lives and improved mood and vitality as a result. A discerning eye will notice the care extended to cleanliness and the attention paid to creating a comfortable, welcoming atmosphere that resonates with families.

Yet the history of The Grand is not without notable cautions. Early and persistent complaints centered on management, particularly around responsiveness and professionalism. Some families described a manager as brusque and dismissive, raising concerns about how problems were acknowledged or resolved. There were concrete operational lapses, such as a prolonged heating outage, that underscored how a lapse in maintenance knowingly translates into resident discomfort. Cost was another frequently cited factor, the facility’s high price point only intensifies the impact of operational hiccups. Some reviews also hinted at uneven treatment of frontline caregivers, which, if real, can erode trust and complicate the care experience. Taken together, these cons are real and require careful scrutiny by any prospective family.

What softens and sometimes overcomes the cons is the steady improvement trajectory and the depth of care on the floor. Under new management, families have repeatedly reported a brighter atmosphere and tangible changes in operations. The reconfigured space to support a dedicated activity room was not cosmetic; it substantially elevated programming quality. The activities director and staff have raised the bar on programming variety, and families describe residents who are now busier, safer, and more engaged. The care team, CNAs in particular, remains praised for kindness and attentiveness, and the broader staff has grown more consistent in professionalism as leadership stabilizes. Additionally, independent voices from outside providers highlight a culture of training and preparedness (for example, universal CPR certification across staff) that materially strengthens safety and confidence in the care environment. When a facility pairs beautiful surroundings with a renewed, capable leadership team, the risk of underlying flaws is diminished for families prioritizing social integration and quality of life.

That said, prospective residents should build a concrete decision framework before committing. First, verify current leadership stability and the workflow for issue resolution, including who the primary points of contact are and how families can escalate concerns. Second, assess transportation and accessibility options; while programming and dining are strong draws, the absence of routine appointment transportation and floors that may not yet feel entirely walker- or wheelchair-friendly can affect practical daily life. Third, price the total cost-of-care vis-à-vis services delivered; ensure there is clarity on what is included or excluded, and explore potential enhancements or accommodations that align with budget. Fourth, scrutinize the activity calendar and environment for ongoing vitality; a lively setting can offset limitations in health needs, but only if programming remains consistent and inclusive. Finally, consider whether memory support or higher-acuity needs are anticipated, The Grand’s core strengths shine in social and routine care, but families should confirm that future needs align with the community’s offerings or plan for a transition.

In the end, The Grand at Holladay stands as a compelling choice for families that prioritize an upscale, activity-rich living experience with a strong emphasis on staff competence and a renewed sense of community. It can deliver exceptional value when leadership is steady, programming is dynamic, and care feels genuinely personalized. The risk lies in price sensitivity and in the degree to which administrative consistency is non negotiable. If a family can tolerate the higher cost and places trust in a management team that has shown the capacity to recalibrate and elevate service, the Grand offers a distinct, aspirational environment where a loved one can thrive socially, emotionally, and, with ongoing improvements, in health as well. For those who require unwavering administrative predictability, budget discipline, or a plainly regimented operation, alternatives with simpler structures and steadier management may be the wiser route.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Salt Lake City International (13 miles away) Salt Lake City International (13 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Grand at Holladay in Holladay, UT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community provides fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each apartment includes a dining room and a kitchenette for residents to enjoy their meals in the privacy of their own space. Additionally, move-in coordination is provided to assist residents with a smooth transition.

For care services, The Grand at Holladay offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and coordination with health care providers are also provided to ensure that residents receive the necessary medical attention. The community also follows special dietary restrictions including diabetes diet, offering meal preparation and service for its residents.

To promote mental wellness, The Grand at Holladay has a dedicated mental wellness program in place. Resident-run activities and scheduled daily activities are available to engage residents socially and mentally.

In terms of location convenience, there are two cafes, parks, transportation options such as buses or taxis nearby for easy access to various amenities. There are also numerous pharmacies and physicians nearby ensuring quick access to medical services when needed. Additionally, there are restaurants within close proximity offering dining options for residents.

Overall, The Grand at Holladay provides a comfortable atmosphere where residents can receive the care they need while enjoying various amenities, engaging activities, and convenient access to nearby essentials such as shopping centers and medical facilities.

Nearby Places of Interest

Restaurants

  • Lone Star Taqueria (1.5 miles)
  • Porcupine Pub & Grille (2 miles)
  • The Original Pancake House Utah - Ft Union (2.9 miles)
  • In-N-Out Burger (2.9 miles)
  • McDonald's (3.2 miles)
  • Karroo (3.3 miles)
  • Red Rock Brewing Co. (4 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Dan's Foods-70th South (1.7 miles)
  • Maceys Pharmacy (2.6 miles)
  • Walgreens (3 miles)
  • Dan's Pharmacy (3 miles)
  • Walgreens (3.5 miles)
  • Harmon's (3.9 miles)

Physicians

  • Saphu Pradhan, MD - Intermountain Cottonwood Clinic (2.9 miles)
  • Janet Sessions, LMFT (2.9 miles)
  • Western Urological (3 miles)
  • Joseph D. Jensen, MD (3.1 miles)
  • Granger Family Medicine Holladay Salt Lake City (3.1 miles)
  • Endocrinology of Utah - Diabetes Center (3.6 miles)
  • Interventional Spine & Pain Management (3.7 miles)

Cafes

  • Java Jos (3.4 miles)
  • Roots Cafe (3.7 miles)
  • Stratford Proper (5.3 miles)
  • Coffee Garden (7.9 miles)

Hospitals

  • St Mark's Hospital (3.8 miles)
  • Orthopedic Specialty Group - TOSH (3.9 miles)
  • Intermountain Medical Center (4.4 miles)
  • Valley Mental Health (6.7 miles)

Parks

  • No Name Park (4 miles)
  • Imperial Park (4.9 miles)
  • Sugar House Park (5.9 miles)
  • Fairmont Park (6.1 miles)
  • Bonneville Glen (7.4 miles)
  • Sunnyside Park (7.7 miles)

Transportation

  • TRAX Fashion Place West (4.6 miles)
  • TRAX Murray North (4.9 miles)
  • TRAX Meadowbrook (5.4 miles)
  • Trax Ballpark Staion (5.6 miles)
  • TRAX Millcreek (6 miles)
  • TRAX Central Pointe (7.2 miles)

Theaters

  • Megaplex Theatres (5.9 miles)

Places of Worship

  • LDS Foothill Stake Center (6 miles)
  • Pepperwood Chapel (6.2 miles)
  • Utah Islamic Center (6.8 miles)

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