15717 North Mountain View Road, Tyler, TX 75708
For more information about senior living options: (844) 490-3973
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The staff are kind, smiling, upbeat, genuinely caring, professional, and compassionate. The facility is clean, meals are served on time, and families are encouraged to visit often. Therapists are consistently seen working with residents, contributing to progress and well-being. The rehab department specializes in brain injury from stroke and is top-notch. Families praise the compassionate staff for going above and beyond. The case management team is wonderful, attentive, and supportive. The therapy and nursing teams are friendly, helpful, and dedicated to daily care. The environment is beautiful, with a positive atmosphere and well-kept private rooms. Residents make remarkable progress and are able to go home thanks to rehab. The facility receives strong recommendations from families and loved ones.
Some reviewers described the facility as a joke and not knowledgeable about spinal cord injuries. Several techs were labeled ghetto and unprofessional, with staff often on their phones. The therapy was described as a joke, with patients not feeling they were getting a real workout. An incident occurred where a tech damaged a power chair and staff showed little accountability, leaving the patient with a bruise. Nurses were said to say things you should never say to a paraplegic, which outraged the family. The facility was criticized for being understaffed with high turnover and lacking qualified therapists. The discharge left the family with four days' notice and no follow-up therapy orders, and case management was not helpful.Across the spectrum of experiences shared by families and caregivers, NeuroRestorative in Tyler, Texas emerges as a place that many people recount with strong gratitude and affection. The overarching tone from most accounts is that the facility is a caring, clean, and hopeful environment where therapists, nurses, and support staff dedicate themselves to helping individuals recover from brain injuries and strokes. Visitors repeatedly describe the staff as kind, upbeat, and genuinely committed to residents' well?being. The atmosphere in the halls and therapy rooms is often portrayed as focused, professional, and consistently approachable, with frequent reminders that the residents are treated with dignity and respect rather than as anonymous patients.
A recurring thread in the positive narratives centers on the people who work there. Families speak highly of individuals like the case managers, therapists, nurses, and aides who make deep personal connections with residents. Comments highlight the empathy and energy of the staff, with several testimonials noting that the therapy teams are actively engaged in rehabilitation and that therapy is visibly happening throughout the day. Visitors repeatedly point to the care and encouragement shown by therapists who are continuously working with residents on their goals, whether those goals involve regaining motor function after a stroke or pursuing meaningful activities that promote independence. Cleanliness and a well?kept environment are emphasized as further signs of a facility that takes pride in its operations. The meals and visiting policies are also mentioned as positive factors that create a supportive, home?like feeling for families and loved ones.
Within the praise, some personal stories stand out as particularly moving. One account speaks to a family member who benefited from sustained, compassionate care and whose recovery was facilitated by the rehabilitation team's expertise in stroke-related brain injury. The gratitude is not only for clinical outcomes but for everyday interactions - the smiling greetings, the readiness to listen, and the sense that staff members are there for both patients and families. Spiritual gratitude is also present in several posts, with expressions of thanks that blend faith with appreciation for the people who are helping during a difficult time. For those navigating the emotional terrain of a serious brain injury, these notes of encouragement and thankfulness are a common thread that surfaces repeatedly in the shared experiences.
Yet, not all reflections are uniformly glowing. A number of family members recount more challenging experiences, painting a picture of a facility that, at times, struggles with staffing levels and expertise in specialized areas. Some reviewers described moments when staff appeared overwhelmed or distracted, with criticisms that certain aides and technicians were not as professional as expected, and that some staff members were frequently on their phones rather than focused on patient care. There are specific concerns about the technical proficiency and consistency of care when it comes to spinal cord injuries, with one family noting that the center's experience with spinal cord injury may be limited and not fully aligned with a patient's needs. Instances were reported where residents experienced rough handling or lacked the kind of careful attention that prevents injury, including a broken access point to a bed or chair and a resulting bruising, which understandably caused distress to families.
Discharge planning and follow?up care are also described as problematic in some accounts. One family expressed frustration with a release that came with little notice and no clear orders for outpatient therapy, leaving them to figure out how to coordinate ongoing care. The same thread touches on case management, with some reviewers praising specific case managers for their responsiveness and compassion, while others describe gaps in communication or advocacy that left families feeling adrift after discharge. The tension between a strong in?facility therapy program and perceived gaps in continuity of care after discharge is a recurrent theme for some reviewers, underscoring the importance of clear discharge planning, robust follow?up, and coordinated outpatient options.
Despite these concerns, several families recount durable, meaningful progress that underscores the value of NeuroRestorative Tyler for many residents. Some patients and families report substantial improvements in independence and quality of life, with therapy teams helping them regain function and work toward home life again. In these narratives, the staff are described as being highly dedicated, especially in settings where the rehabilitation goal is to transition back to everyday life or work. There is combination of admiration for the rehabilitation staff's ability to tailor exercises and goals to individual capabilities and a recognition that positive outcomes can occur when staff invest time, expertise, and emotional energy into each resident's recovery journey.
In sum, the landscape of experiences at NeuroRestorative Tyler is a mosaic of warmth, professionalism, and hope interwoven with concerns about staffing, specialized expertise, and discharge coordination. Families who describe the facility in glowing terms repeatedly emphasize the compassion and competence of the therapy teams, the cleanliness and welcoming environment, and the sense that residents are treated with dignity and respect. At the same time, other voices call for stronger staffing, enhanced proficiency with spinal cord injury cases, more consistent behavior among all staff, and clearer, more proactive planning for post?discharge therapy and support. For anyone considering this center, the stories suggest a strong core of supportive care and a capable rehab program, tempered by the reality that successful recovery often depends on the ongoing collaboration among families, case managers, therapists, and outpatient providers.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tyler Pounds (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Neurorestorative Texas in Tyler, TX is a board and care home that offers a comfortable and supportive environment for individuals in need of assisted living. Our facility provides a range of amenities to ensure the well-being and convenience of our residents.
Our dining room offers nutritious meals prepared by our staff, catering to special dietary restrictions. The fully furnished rooms provide a cozy living space with all the necessary comforts. Residents can also enjoy the beautiful garden and outdoor spaces, which provide a serene backdrop for relaxation and socialization.
Housekeeping services are provided to maintain cleanliness and organization within the facility. Move-in coordination is available to assist new residents with a smooth transition into their new home. Access to telephone services and Wi-Fi/high-speed internet ensures that residents can stay connected with their loved ones.
At Neurorestorative Texas, we understand the importance of personal care. Our dedicated staff provides assistance with activities of daily living, including bathing, dressing, and transfers. We work closely with health care providers to coordinate medical needs and offer medication management services.
Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services. Scheduled daily activities keep residents engaged and entertained while promoting social interactions within our community.
Located in close proximity to two pharmacies and restaurants nearby, our community offers convenience for any additional needs or outings. At Neurorestorative Texas in Tyler, TX, we prioritize the well-being and comfort of our residents by providing quality care in a compassionate environment.
Neurorestorative Texas is located at 15717 North Mountain View Road, Tyler, TX 75708 in Smith County, Texas
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