Oak Brook Health Care Center

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Oak Brook Health Care Center Oak Brook Health Care Center Oak Brook Health Care Center Oak Brook Health Care Center

Oak Brook Health Care Center

107 Stacy, Whitehouse, TX 75791

For more information about senior living options: (844) 490-3973

3.9 from 69 reviews
5 stars
33
4 stars
17
3 stars
7
2 stars
4
1 stars
8

Skilled Nursing Facility

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    Overall Review of Oak Brook Health Care Center

    Pros

    • pro The staff were professional and caring.
    • pro The family was very satisfied with the care.
    • pro The facility is small and feels like family.
    • pro The staff are very nice.
    • pro They have a great activities director who knows the clients well.
    • pro The staff have big hearts for their patients.
    • pro The nurses, staff, case workers, and therapists treat residents like family.
    • pro The staff really cares about their residents.
    • pro David and his staff did an excellent job with health and rehabilitation.
    • pro The facility provides daily activities and outings that residents love.

    Cons

    • pro The director of nursing is described as defensive and unresponsive to family concerns, suggesting she should be replaced.
    • pro The director of nursing allegedly prevented a family from visiting a dying relative to punish them.
    • pro The facility is not recommended by a reviewer, who cites battles with administration and lack of family input in care decisions, including sedating a loved one and experiencing many falls.
    • pro A visitor describes a room as filthy with urine on the hallway floor and staff not taking action.
    • pro The facility is labeled dirty and old by at least one reviewer.
    • pro There are concerns about too few aides on duty to ensure quality care.
    • pro Families were cut off from communicating with their loved ones during COVID.
    • pro A reviewer notes residents were not helped with meals, leading to inadequate feeding.
    • pro There was little medical oversight, with a reviewer stating they never met a doctor and only had a couple of demanded meetings.

    Review

    The collection of experiences at Oak Brook Nursing Home presents a nuanced picture: many families cherish the warmth and dedication of the staff, while others raise concerns about administration, communication, and occasional lapses in care. Across dozens of notes, the facility emerges as a small, community-like environment where residents often seem to be treated with kindness and considered by people who view caregiving as more than a job. Several families describe the place as feeling like a family, with staff who know residents well, a welcoming atmosphere, and a rhythm of activities that keeps people engaged.

    A central thread throughout the praise is the genuine care demonstrated by the staff. Reviewers repeatedly emphasize that the people who work at Oak Brook are not only professional but also compassionate, patient, and attentive to individual needs. Comments highlight quick response to call lights, consistent warmth in daily interactions, and staff who go beyond routine duties to make residents feel valued. Particular staff members are remembered by name for the difference they made, especially a regular aide named Barbara who cared for a mother with Alzheimer's on Hall 2. Families credit Barbara with exceptional patience, experience, and a willingness to "go above and beyond," a sentiment echoed by others who describe the staff as the strongest asset of the facility. In addition to direct care workers, the activities director and the broader support team are praised for fostering meaningful engagement, outings, and social connections that many families see as essential to quality of life for their loved ones.

    The sense that Oak Brook can be a place where residents thrive is reinforced by several rehabilitation and daily-life stories. Reviewers talk about successful recoveries after strokes, attentive rehab services, and a staff culture that supports both medical needs and meaningful activities. Families note that buses take residents on outings and that there are organized daily activities designed to keep residents active and engaged. Some comment that the environment may not be the most luxurious, but the combination of accessible care, practical support, and a welcoming, family-like ethos is what makes it a good fit for many people. For families navigating long-term care decisions, the message is clear: with engaged staff and a strong care team, Oak Brook has the potential to feel like a supportive home rather than a sterile institution.

    Yet the reviews also document significant concerns that temper the otherwise positive picture. A recurrent critique centers on communication with the administration, particularly the Director of Nursing. Some reviewers describe experiences where concerns or questions were met with defensiveness, and at least one account alleges a decision to limit a family's access to a dying relative as a punitive action, a painful and controversial claim that underscores the importance of clear and compassionate leadership. Other family members recount frustrations with visitation during the COVID era, including restrictions that made it hard to maintain contact with loved ones and situations in which family members felt cut off from essential updates or to see their relatives when it mattered most. These accounts highlight how administrative barriers can undermine the quality of care that families otherwise value.

    There are also more concrete, day-to-day concerns raised by some visitors. A few reviews describe lapses in cleanliness or responsiveness in the moment - an instance where a room or hallway appeared dirty and staff seemed inattentive, along with worries about staffing levels given the size of the resident population. Several families mention disagreements over care plans, perceived sedation rather than rehabilitation, or missed opportunities for timely doctor involvement and family conferences. One account specifically cites a period when the treatment team reportedly did not meet with the family as often as desired, and another describes a scenario where a family felt excluded from critical decisions. Taken together, these anecdotes emphasize the ongoing tension between the ideal of highly attentive, person-centered care and the practical pressures that affect daily operations in a busy facility.

    Despite the occasional friction, many families underscore the value of advocacy and presence. A common takeaway is that being proactive, visiting unannounced when possible, and maintaining open lines of communication with the care team can make a meaningful difference in the experience of a loved one. Several reviewers emphasize that if a family can stay engaged - checking in with care coordinators, coordinating with outside hospice if needed, and ensuring a strong feedback loop - the care provided at Oak Brook can be reliable and compassionate. The sentiment is not merely about finding a good nurse or a kind aide; it is about cultivating a true partnership between families and caregivers to safeguard the dignity and comfort of residents.

    In the end, Oak Brook emerges as a place of paradox: a facility where many families find warmth, competence, and a genuine sense of community, but where administrative and logistical challenges can create moments of frustration or disappointment. The stories of Barbara and other devoted staff illustrate what can be possible when caregivers are given support and space to connect with residents on a personal level. At the same time, the accounts of limited visits, questions about care plans, and concerns about communication remind readers that effective care in a nursing home is inseparable from clear leadership, responsive administration, and consistent, transparent dialogue with families. For those seeking a place for a loved one, Oak Brook's strengths - its caring staff, engaging activities, and family-oriented culture - offer undeniable appeal, while the highlighted gaps serve as important cautions to consider and address through active involvement and careful oversight.

    Features

    Housing

    • 101 resident community capacity 101 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Tyler Pounds (14 miles away) Tyler Pounds (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Oak Brook Health Care Center in Whitehouse, TX is an assisted living community that offers a range of amenities and care services to its residents. The center aims to provide a comfortable and enjoyable living environment for seniors while also meeting their individual needs.

    The community features a beauty salon where residents can get haircuts and other grooming services. Residents can also enjoy watching their favorite TV shows or movies with cable or satellite TV in their own rooms. For transportation needs, the center provides community operated transportation and transportation arrangements for non-medical purposes as well as doctors' appointments.

    There are various recreational and social spaces available at Oak Brook. Residents can use the computer center or gaming room to engage in technology-related activities or play games. They can also relax in the outdoor space or garden, spend time in the small library, or participate in resident-run activities. The fitness room and wellness center offer opportunities for physical exercise and promoting overall well-being.

    The dining options at Oak Brook cater to special dietary restrictions, ensuring that all residents receive meals suitable for their needs. Restaurant-style dining is provided for a pleasant dining experience, and meals are prepared and served by the staff. Housekeeping services help maintain cleanliness and orderliness within each resident's fully furnished living space.

    In terms of care services, residents have access to 24-hour call system and supervision for assistance whenever needed. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions like diabetes diets are accommodated, ensuring proper nutrition for residents.

    Additionally, Oak Brook Health Care Center offers planned day trips and scheduled daily activities to keep residents engaged and entertained. Concierge services are also available to assist with any inquiries or requests. Pharmacies and restaurants nearby provide convenient access to necessary supplies or dining options outside the community.

    Overall, Oak Brook Health Care Center provides a comprehensive range of amenities and care services aimed at creating a comfortable and supportive living environment for seniors in Whitehouse, TX.

    Videos

    Nearby Places of Interest

    Pharmacies

    • Whitehouse Pharmacy (1 miles)
    • Brookshire's Pharmacy (1.4 miles)
    • Super 1 Foods Pharmacy (5.6 miles)
    • Red River Pharmacy LTC of Tyler (6.3 miles)
    • Family First Pharmacy (6.4 miles)
    • Smart Rx Pharmacy (6.7 miles)
    • Drug Emporium (6.8 miles)

    Restaurants

    • Sonic Drive-In (1.3 miles)
    • Coach's and Cowboy's (4.8 miles)
    • Abuelo's Mexican Restaurant (5.5 miles)
    • FD's Grill House (5.5 miles)
    • Piada Italian Street Food (5.6 miles)
    • Shipley's (5.8 miles)
    • Whataburger (6.1 miles)

    Theaters

    • SMG Tyler (5.3 miles)
    • Times Square Movie Theater (7.2 miles)

    Physicians

    • Stanton Optical (5.6 miles)
    • SoundLogic (5.9 miles)
    • Ear, Nose & Throat Associates of East Texas (5.9 miles)
    • Trinity Clinic-Broadway (5.9 miles)
    • Broadway Commons (5.9 miles)
    • Azalea Orthopedics (6 miles)
    • Sante (6.3 miles)

    Cafes

    • Starbucks (5.6 miles)
    • Panera Bread (6.9 miles)
    • Ming's Cafe (6.9 miles)
    • Starbucks (7.3 miles)
    • Corner Bakery Cafe (7.4 miles)
    • Big Shot Coffee House (7.6 miles)
    • The Coco Bean (8 miles)

    Hospitals

    • DaVita Renal Center Of Waterton (6 miles)
    • Christus Trinity Mother Frances Rehabilitation Hospital, a partner of Encompass Health (7.6 miles)

    Parks

    • Faulkner Park (6.2 miles)
    • Oasis South Park (6.4 miles)

    Places of Worship

    • Calvary Baptist Church (7.8 miles)
    • Congregation Beth El (8 miles)
    • Green Acres Baptist Church (8 miles)

    Frequently Asked Questions

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