Landon Ridge Sugar Land Assisted Living & Memory Care

Pros

• The Landon Ridge staff demonstrated great patience and care when interacting with residents, especially when faced with challenges.
• The facility is noted for its cleanliness and appealing amenities, creating a pleasant environment for residents.
• Families appreciated the variety of room sizes available, which allowed them to find suitable accommodations for their loved ones.
• Many reviewers highlighted the quality of food served at Landon Ridge, noting it was visually appealing and enjoyable.
• The community offers numerous activities, contributing to an active and engaging lifestyle for residents.
• Several families expressed satisfaction with the friendly demeanor of the staff during visits, showcasing their commitment to service.
• Reviewers found the smaller size of the facility to be a positive aspect, creating a more intimate atmosphere for residents.
• Overall impressions indicate that the administration is responsive to concerns and works towards improving any issues raised by families.

Cons

• The staff at Landon Ridge were not welcoming, and they seemed unaware of scheduled tours.
• Communication issues existed between the home health service and the doctor serving the community, leading to delays and lack of follow-through on care.
• The facility felt overwhelming for residents with limited mobility, as it was geared more towards those who could walk independently.
• There was a decline in management, communication, and overall care within the last year.
• Some residents reported rudeness and uncaring behavior from staff, making them feel as if they were a burden.
• Several concerns were raised about inadequate staffing levels and services not being provided in a timely manner.
• Complaints included unreturned laundry, delayed medication administration, and lack of activities on weekends.
• The food quality was consistently criticized as horrific, leading some residents to avoid dining in the communal area altogether.
• There were issues with facility maintenance, including non-functioning elevators and front doors.
• Some reviews indicated that residents felt the company prioritized profits over providing adequate services.

Review

Landon Ridge has garnered a mix of reviews from families and residents who have toured or lived in the facility. Overall, the community is praised for its attractive amenities, cleanliness, and appealing dining options, making it a desirable option for some families. Many reviewers appreciated the appearance of the facility, noting it as clean and beautiful with various activities available for residents to engage in. The smaller size of Landon Ridge also stood out positively for some families who were looking for a more intimate environment where their loved ones could feel comfortable and well cared for.

However, despite these positives, several reviews revealed concerns that may be critical in determining whether this community is an appropriate choice for potential residents. One key issue highlighted was the seeming focus on individuals with higher mobility levels, which may not cater adequately to those requiring more assistance. Families expressed that they noticed communication gaps between the staff and external home health services or medical providers. In particular, there were instances where care recommendations from rehab facilities did not align with the adjustments made by Landon Ridge post-admission, leading to initial hiccups regarding care levels and fees.

Another significant concern brought up by multiple reviewers was staffing levels and responsiveness. Some described experiences where requests for essential services such as baths or timely medication administration were not fulfilled properly or promptly due to insufficient staffing. Reports indicated that certain caregivers demonstrated patience and compassion; however, there were also mentions of rude behavior among other staff members that left residents feeling undervalued or like they were a burden rather than receiving genuine care.

The dining experience at Landon Ridge received mixed feedback as well. While some family members noted good food options that appealed visually during tours, others shared dissatisfaction from their loved ones who reported subpar meals leading them not to dine at all unless family members provided outside food. These varied experiences further contributed to an understanding that while some aspects of life at Landon Ridge are commendable — including social activities — consistency in resident satisfaction remains an ongoing challenge.

With regards to COVID-19 protocols and responses during heightened pandemic restrictions, several reviews depicted disheartening experiences related to visitation policies at crucial times when family connection was most needed. For example, one long-term resident mentioned heartbreak over being unable to visit their mother during her final days due to strict visitation limitations fueled by COVID-related protocols when they would have otherwise liked the chance to provide comfort during her hospice phase.

In summary, while Landon Ridge presents many attractive qualities such as overall aesthetics—cleanliness—diverse floor plans—and active programming—the recurring themes within the reviews indicate considerable room for improvement in both communication among staff regarding care needs and staffing adequacy when delivering timely assistance required by residents. Families contemplating this community may find it beneficial to conduct additional visits and weigh these factors carefully against their loved ones' unique needs before making a decision on a suitable living arrangement.

This part of Sugar Land, Texas offers a convenient and vibrant community for seniors. With easy access to various physicians, including the Kelsey-Seybold Clinic and nearby Hillcroft Medical Clinic Association, seniors can rest assured that their healthcare needs will be well taken care of. Additionally, there are several pharmacies in the vicinity such as H-E-B Pharmacy and CVS Pharmacy for easy prescription refills. For dining options, residents can enjoy a variety of restaurants like Big Ben Tavern and Torchy’s Tacos. Places of worship such as Houston Principal Jamatkhana and St Laurence Catholic Church offer spiritual fulfillment, while parks like Sugar Lakes Park provide opportunities for outdoor activities and relaxation. The area also boasts amenities like the Sugar Land Surgical Hospital and AMC First Colony 24 theater for any medical emergencies or entertainment needs.

Physicians

• Kelsey-Seybold Clinic | Fort Bend Medical and Diagnostic Center (0.2 miles)
• Hillcroft Medical Clinic Association (0.6 miles)
• Interventional Cardiology Associates (1.4 miles)
• Sugar Land OB/GYN Associates (1.7 miles)
• Rishi Khanna Dmd Pc (2 miles)
• My Eyelab (2 miles)
• Memorial Hermann Medical Plaza I (4.6 miles)

Restaurants

• Big Ben Tavern (0.4 miles)
• McDonald's (0.4 miles)
• Whataburger (0.6 miles)
• Torchy’S Tacos (1.2 miles)
• Japaneiro's Sushi Bistro & Latin Grill (1.4 miles)
• BJ's Restaurant & Brewhouse (1.4 miles)
• La Madeleine (1.5 miles)

Pharmacies

• H-E-B Pharmacy (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.8 miles)

Cafes

• BlendIn Coffee Club (0.8 miles)
• Starbucks (3.9 miles)
• Starbucks (4.6 miles)
• Starbucks (5.4 miles)
• Starbucks (7.4 miles)

Places of Worship

• Houston Principal Jamatkhana (0.9 miles)
• Sugar Land First United Methodist Church (1.7 miles)
• St Laurence Catholic Church (2.6 miles)
• Parkway United Methodist Church (2.7 miles)
• Church of Jesus Christ of Latter Day Saints (2.8 miles)
• Shirdi Sai Jalaram Mandir (3.5 miles)
• Masjid As- Sabireen (3.6 miles)

Parks

• Sugar Lakes Park (1.1 miles)
• New Territory Pecan Park (2.4 miles)
• Lost Creek Park (3.1 miles)
• Oyster Creek Park (3.1 miles)
• Brazos Bend Extended Day (3.5 miles)
• Patriot Park at Lakes of Austin Park (4.4 miles)
• Sardar Patel Stadium (5.2 miles)

Hospitals

• Sugar Land Surgical Hospital (1.5 miles)

Theaters

• AMC First Colony 24 (1.8 miles)
• 2430 Amc Bar Fountains (3.8 miles)
• Regal Grand Parkway ScreenX & RPX (7.9 miles)