The Crescent

Pros

• The physical and occupational therapists at Crescent Nursing Facility are praised for their excellent care and support.
• One family member observed that the facility provided a superb experience for their aunt, impressing them with the compassion and expertise of the staff during her recovery.
• Tresa, the financial manager, is recognized for going above and beyond to assist a family with understanding the admission process, demonstrating patience and genuine care.
• Another review notes that patients at the facility receive balanced meals and are well-fed.
• A visitor remarked on the quiet environment of The Crescent, appreciating its calm atmosphere for rehabilitation.

Cons

• The staff at Crescent Nursing Facility seems overwhelmed, inattentive, and undertrained, leading to ignored concerns and unmet patient needs.
• The facility was completely unprepared during an emergency, resulting in catastrophic failures that left patients without essential services.
• There are serious delays in responding to call buttons, with wait times reaching 20-30 minutes or more.
• Patients have experienced unsanitary conditions, including ants in their beds and inadequate room transfers.
• Medical neglect is evident, as CNAs are not allowed to assist with essential care tasks like changing colostomy bags, leading to unacceptable wait times for assistance.
• Communication regarding facility policies and procedures is poor, causing confusion for patients and their families.
• Residents suffer from bedsores due to neglect and understaffing.
• The facility appears to prioritize policy over patient care, resulting in denied admissions for those who need help the most.

Review

Crescent Nursing Facility in Richmond, Texas, has elicited a spectrum of reviews from patients and their families, reflecting deeply contrasting experiences that highlight significant concerns about the quality of care provided. Several reviewers have voiced severe criticisms, focusing on the inattentiveness of the staff and systemic inadequacies within the facility. One family member described an overwhelming lack of attention, stating that staff appeared ill-prepared and overwhelmed by their duties. The reviewer recounted instances where their requests went unanswered and basic needs were not met in a timely manner, emphasizing a troubling atmosphere that fell short of acceptable nursing standards. This pervasive neglect raises alarms concerning the well-being of residents who rely on consistent and compassionate care.

Another critical account illuminated an alarming failure in emergency preparedness during a natural disaster when Crescent Nursing Facility experienced a catastrophic power failure due to a broken emergency generator. This deficiency left residents without essential services such as lighting and air conditioning for three agonizing days, resulting tragically in several patient deaths. Those present during this crisis reported witnessing chaos among staff members who seemed untrained to handle such emergencies effectively. Such negligence not only undermines trust but also prompts serious questions about management’s responsibility to ensure resident safety at all times.

Conversely, a few reviews offered praise for the facility's staff and conditions. For instance, one individual expressed gratitude for exceptional care received by their aunt during her recovery from hospitalization. The reviewer noted timely meals, effective physical therapy sessions, and overall attentive care from trained personnel as factors contributing to their relative's improvement in health. They highlighted how the combined efforts at Crescent enabled her eventual return home with regained independence—a stark contrast to more troubling testimonials shared by others.

However, dissatisfaction was echoed again with reports of inadequate logistical support for residents dependent on proper healthcare protocols. A patient recounted personal struggles regarding meal provision alongside insufficient communication about available services amid disorganization within the facility's operations. Issues with call button response times further exacerbated an already frustrating experience; waiting up to 30 minutes for assistance is deemed unacceptable in a skilled nursing environment—especially for those requiring urgent aid.

Additional complaints surfaced regarding cleanliness and maintenance issues—one patient endured an unpleasant transfer between rooms due to ants infesting his bed while being moved unceremoniously while inadequately clothed in only a diaper at night. The new room turned out to have non-functional bathroom facilities which complicated matters further for someone managing specific medical needs like a colostomy bag—highlighting persistent shortcomings related to comprehensive patient care at Crescent Nursing Facility.

Ultimately, despite some positive interactions involving supportive staff members like Tresa—the financial manager noted for her compassion—it remains clear that many encountered systemic barriers overshadowing individual acts of kindness throughout the facility’s operations. As feedback reveals ongoing inconsistency in quality across various departments—from nursing care standards and emergency readiness down through dietary responsiveness—individuals searching for safe environments suitable for loved ones may wish to consider these mixed evaluations carefully before making decisions regarding nursing care at Crescent Nursing Facility amidst general concerns over resident welfare evident throughout these reviews.

Located in Sugar Land, Texas, this neighborhood offers a variety of amenities within close proximity. With popular dining options such as McDonald's, Whataburger, and Torchy’s Tacos just steps away, residents can easily enjoy a quick meal out. For medical needs, Kelsey-Seybold Clinic and Hillcroft Medical Clinic are conveniently located nearby. Additionally, pharmacies like H-E-B and CVS are easily accessible for prescription needs. Places of worship such as St. Laurence Catholic Church and Houston Principal Jamatkhana provide opportunities for spiritual fulfillment. Parks like Sugar Lakes Park and Lost Creek Park offer serene outdoor spaces for leisurely walks and relaxation. For entertainment, AMC First Colony 24 theater is just a short drive away. Overall, this area of Sugar Land provides convenient access to essential services and recreational activities suitable for senior living.

Restaurants

• McDonald's (0.3 miles)
• Whataburger (0.5 miles)
• Big Ben Tavern (0.5 miles)
• Torchy’S Tacos (1.5 miles)
• Japaneiro's Sushi Bistro & Latin Grill (1.7 miles)
• BJ's Restaurant & Brewhouse (1.7 miles)
• Carrabba's Italian Grill (1.8 miles)

Physicians

• Kelsey-Seybold Clinic | Fort Bend Medical and Diagnostic Center (0.3 miles)
• Hillcroft Medical Clinic Association (0.9 miles)
• Interventional Cardiology Associates (1.6 miles)
• Sugar Land OB/GYN Associates (2 miles)
• My Eyelab (2.2 miles)
• Rishi Khanna Dmd Pc (2.3 miles)
• Memorial Hermann Medical Plaza I (4.6 miles)

Pharmacies

• H-E-B Pharmacy (0.6 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.8 miles)

Cafes

• BlendIn Coffee Club (0.7 miles)
• Starbucks (4.2 miles)
• Starbucks (4.4 miles)
• Starbucks (5.7 miles)
• Starbucks (7.2 miles)

Places of Worship

• Houston Principal Jamatkhana (1.2 miles)
• Sugar Land First United Methodist Church (1.6 miles)
• Parkway United Methodist Church (2.7 miles)
• St Laurence Catholic Church (2.9 miles)
• Church of Jesus Christ of Latter Day Saints (3 miles)
• Shirdi Sai Jalaram Mandir (3.3 miles)
• Masjid As- Sabireen (3.7 miles)

Parks

• Sugar Lakes Park (1.3 miles)
• New Territory Pecan Park (2.4 miles)
• Lost Creek Park (3.3 miles)
• Oyster Creek Park (3.4 miles)
• Brazos Bend Extended Day (3.5 miles)
• Patriot Park at Lakes of Austin Park (4.7 miles)
• Sardar Patel Stadium (4.9 miles)

Hospitals

• Sugar Land Surgical Hospital (1.7 miles)

Theaters

• AMC First Colony 24 (2.1 miles)
• 2430 Amc Bar Fountains (3.8 miles)
• Regal Grand Parkway ScreenX & RPX (7.6 miles)