Linda's TLC Personal Boarding Home Care

Pros

• Linda's TLC Personal Care Home is incredibly compassionate and devoted to caring for residents.
• Linda has a heart of gold and consistently goes above and beyond in looking after her patients.
• Linda's TLC is described as a blessing to families and their loved ones.
• Linda's care for loved ones is gentle, kind, and delivered with love.
• Linda and her staff take great care of residents, providing the very best care and treating families like family.
• The home is warm, cozy, and feels like home, with personalized care that stands out.
• Linda gives far more personalized care than typical assisted living or nursing home facilities.

Cons

• This place is not what it appears.
• If your loved one is still active this is not the place for them.
• This place ended my fathers life in less than 2 months.
• My Dad almost died in her care!!
• She also sent clothes back that didn't belong to him and shirts that were all torn!!
• He also had bed sores and was given morphine on a tooth brush to keep him from eating!! He was being denied food!!
• The single biggest, long-term problem was Linda's poor communication practices.
• Linda started administering a prescribed opioid without informing me.
• Adult Protective Services is formally investigating these complaints.

Review

Linda's TLC Personal Care Home has inspired a broad and often conflicting chorus of testimonials from families and professionals who entrusted their loved ones to its care. Some describe a warm, home-like setting where residents are treated with personal attention and kindness, while others allege serious problems that they believe endangered loved ones. Taken together, the reviews present a portrait of a small, intimate facility that can feel like a sanctuary to some and a risky, unsettling environment to others, depending on the specific needs and expectations of the family and resident.

Several accounts speak highly of Linda as a compassionate, devoted caregiver who goes above and beyond for those in her care. In these reviews, Linda is depicted as having "a heart of gold," consistently prioritizing the comfort and dignity of her patients. Families describe her as patient, responsive, and attentive, with a strong habit of keeping relatives informed about changes in a resident's condition. The home is characterized by a small, intimate setting - often with just a few residents at a time - which reviewers say enables highly personalized care. In these narratives, Linda's TLC is praised for making elderly loved ones feel valued, at home, and respectfully treated, sometimes in collaboration with hospice teams and visiting nurses.

Some families recount deeply positive experiences, emphasizing how Linda's care brought peace and stability during difficult times. One reviewer spoke of a mother-in-law who thrived under Linda's attentive care in hospice, noting that Linda's thoughtful approach and good communication helped the family feel involved and reassured. There are mentions of prayer and a sense of shared humanity, including moments when Linda invited spiritual support or prayer with residents and their families. Positive reviews also highlight the reliability of staff like Dorothy, a nurse who accompanied Linda in providing care, suggesting that the combination of Linda's leadership and nursing support produced a high standard of comfort and dignity for those nearing the end of life.

Within some of the more favorable stories, families describe progressing situations where residents experienced noticeable improvements - gaining weight, enjoying regular meals, staying clean and comfortable, and feeling at ease in a home that treated them more like family than a number in a facility. Testimonials recount being impressed by the home's atmosphere, the orderly and homelike rooms, and the sense that residents could maintain familiar routines and relationships. One particularly vivid account described a grandmother living there for several years and feeling safe, well-cared-for, and cherished, with the author ultimately volunteering due to the positive impact Linda's care had on their family.

Yet the collection also contains stark warnings and serious accusations. One reviewer claimed that a loved one almost died under Linda's care, alleging neglect, denial of food, bedsores, and the use of morphine administered via a toothbrush to suppress eating. This account also described a distressing incident where a police officer had to be called to remove the resident from the home, along with reports of torn clothing and concerns about how care and safety were prioritized. Such claims paint a picture of a possible safety failure and grave mistreatment, prompting readers to exercise extreme caution and seek independent verification before arranging placement.

Another detailed critique focused on communication and governance, describing two years of subpar care marked by infrequent and poorly documented conversations, resistance to written records, and a preference for cash-flow-based arrangements. The reviewer claimed Linda relied on prepaid arrangements and even asked for multi-month advance payments, which they described as financially and administratively troubling. Most troubling, this account asserts that Linda administered a prescribed opioid without the family's knowledge, culminating in a move to a different facility after the stepmother's condition deteriorated and an assessment found new bedsores, weight loss, and a dry, unsettled state that had not been reported to the family. The reviewer indicated that Adult Protective Services became involved, and the overall evaluation was that Linda's TLC did not provide long-term, thorough care for their relative.

However, even among critiques, some reviewers cautioned that Linda's TLC may not be suitable for every resident - particularly those who remain highly active or require more intensive, formalized medical oversight. A review characterized the home as potentially misaligned with expectations for residents who are still quite active, suggesting that the environment might be a better fit for individuals who need a gentler, more homelike setting rather than highly dynamic, medically complex care. This kind of caution reflects the important point that the suitability of a personal care home can hinge on the specific health status, mobility, and care goals of the individual resident.

There are numerous glowing, detailed narratives that emphasize the lifelike, family-like atmosphere Linda cultivates. One account described Linda's four-year-care of a mother in Texas as life-changing, noting that the home's physical space, the caregiver's patience, and the strong partnership with local health providers created a sense of safety and dignity. Another letter from a former RN and long-time observer of patient care described Linda's TLC as a rare, passionate commitment to elder care, underscoring the small-resident model and the high degree of personal attention that allows caregivers to know residents and their families well. In these stories, Linda's TLC is not simply a place to live but a community where residents are treated as cherished individuals, and where families feel supported by someone who truly cares.

Collectively, the reviews present a spectrum of experiences that highlights both the potential strengths and potential pitfalls of Linda's TLC Personal Care Home. On one end, there are many heartfelt endorsements praising Linda's dedication, the home's cozy and home-like feel, and the positive, family-centered approach that can help residents feel secure and cared for in their final years. On the other end, there are serious accusations of neglect, unsafe practices, and communication breakdowns that led to investigations and, in at least one case, a relocation to another facility. The overarching takeaway is that outcomes at Linda's TLC seem to vary widely by individual circumstances, and prospective families are encouraged to perform thorough due diligence, talk to multiple sources, and consider the specific medical and emotional needs of their loved one before making a placement decision.

Located in the northern part of San Antonio, Texas, this area offers a variety of healthcare options including physicians, pharmacies, and hospitals within a short distance. With multiple dining options ranging from fast food to sit-down restaurants, there is something to suit every taste. Nearby theaters provide entertainment options for residents looking to enjoy a movie outing. Places of worship are also easily accessible for those seeking spiritual nourishment. Parks and cafes offer opportunities for outdoor activities and socializing with neighbors. Convenient transportation options such as airports and rental car centers make traveling easy for seniors who may want to visit family or explore other areas. Overall, this part of San Antonio provides a well-rounded environment for senior living with access to essential services and amenities.

Physicians

• Dr. Marlischa Hall-Jackson, DNP-FNP-C (0.2 miles)
• North Central Federal Clinic (3.6 miles)
• Sonterra Dermatology (3.7 miles)
• Neurosurgical Associates (3.9 miles)
• TruOrtho (3.9 miles)
• San Antonio Kidney Disease Center (4 miles)
• ABCD Pediatrics - Stone Oak (4.4 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.8 miles)

Restaurants

• BJ's Restaurant & Brewhouse (1.6 miles)
• In-N-Out Burger (1.7 miles)
• P. Terry's Burger Stand (1.8 miles)
• Lupe Tortilla (1.9 miles)
• Whataburger (2 miles)
• Dog Haus Biergarten (2 miles)
• Chili's Grill & Bar (4 miles)

Theaters

• Alamo Drafthouse Stone Oak (1.6 miles)
• Regal Northwoods (3.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.7 miles)
• Hope Church (2.9 miles)
• Community Bible Church (3.1 miles)
• Church of Jesus Christ of Latter Day Saints (3.2 miles)
• Northrock Church (4 miles)
• Abiding Presence Lutheran Church (5.8 miles)
• Church of Jesus Christ of Latter Day Saints (8.1 miles)

Hospitals

• Baptist Neighborhood Hospital (3.2 miles)
• Baptist Health Systems (8.7 miles)

Cafes

• Starbucks (3.5 miles)
• Local Coffee (4.2 miles)
• La Media Luna Cafe (6.2 miles)
• Hatch 5 Market (7.2 miles)
• Starbucks (7.9 miles)
• Kung Fu Tea (8.2 miles)

Parks

• Comanche Lookout Park (5.4 miles)
• Bulverde Community Park (6.9 miles)
• Rim Rock Park (7.9 miles)
• Phil Hardberger Park (8.2 miles)
• Phil Hardberger Dog Park (8.2 miles)

Transportation

• Skyplace Center (7.9 miles)
• Landmark Aviation (8.2 miles)
• Southwest Airlines Cargo (8.5 miles)
• American Airlines (8.5 miles)
• San Antonio International Airport (SAT) (8.6 miles)
• Terminal 1 Arrivals (8.6 miles)
• Rental Car Center (8.6 miles)