Franklin Park TPC Parkway Independent Living

Pros

• The staff at Franklin Park Boerne is outstanding, always helpful, accommodating, and grateful.
• Residents rave about the culinary team's amazing dishes, particularly the desserts.
• The life enrichment and activities directors keep the community lively and active with fun events.
• Franklin Park fosters a friendly and caring atmosphere, making it feel like a second home for many residents.
• The new Activity Director has made great changes that enhance the fun for residents.
• Many families recommend Franklin Park TPC due to the outstanding care provided by all staff members.
• Residents appreciate the facility's responsiveness to concerns and their ability to accommodate requests quickly.
• The community is praised for its inviting environment, where everyone looks out for one another, creating a family-like atmosphere.
• New residents feel welcomed and supported during life's transitions, such as becoming widows.
• Overall, Franklin Park is described as a wonderful place to live by multiple reviewers.

Cons

• The common areas, especially the floors and hallway carpeting, need more frequent cleaning, as there are many persistent stains.
• The rent has increased significantly over the past two years, which seems excessively high given the current inflation rates.
• There have been issues with large water bugs in some apartments, leading to residents needing to relocate.
• Some residents continue to experience problems with large roaches that have not been completely resolved.
• There appear to be staffing problems, as personnel are leaving frequently and replacements are not receiving adequate training.
• A resident expressed disappointment with the quality of food served at the facility.
• One individual reported a lack of response regarding a refund of a deposit for their in-law who never moved in due to medical reasons, indicating a lack of follow-through on promises made by management.
• Overall experiences indicate that while there is good intent behind management's efforts, there is a tendency for over-promising and under-delivering on services offered.

Review

Franklin Park has established itself as an inviting and supportive community for residents, bolstered by enthusiastic staff, engaging activities, and a commitment to culinary excellence. Many reviews express appreciation for the friendliness of both staff and residents, cultivating a warm atmosphere that feels almost familial. Families often highlight the outstanding dedication shown by the team members, from caregivers and nurses to culinary staff. Reviewers mention that every dish served is delicious, particularly praising the desserts created by the culinary team, which seems to have delighted many residents.

However, despite these numerous positive experiences, several reviews do address concerns regarding cleanliness and pest control. Some residents noted that common areas—especially hallways with carpeting—require more frequent cleaning due to persistent stains. Moreover, there have been reports concerning large water bugs and roaches invading living spaces. While some families felt compelled to relocate their loved ones due to these issues, they still expressed a willingness to recommend Franklin Park TPC based on their overall experience and care provided during their stay.

Another aspect frequently mentioned in these reviews is the vibrant lifestyle promoted through various activities organized by life enrichment and activities directors. Residents appreciate that there's always something fun happening within the community—from games to social events—which encourages active participation among seniors. New approaches brought forth by recently appointed activity directors have been especially well-received. These leaders not only provide entertainment but also foster connections among residents—a vital aspect of communal living.

Despite significant praise for Franklin Park as a whole, some reviewers voiced concerns about staffing challenges affecting service quality. Complaints about frequent personnel turnover were cited alongside observations of insufficient training for new hires. While many believe that this issue detracts from the overall experience, it does not heavily overshadow others' satisfaction with care received at Franklin Park.

Financially speaking, some families noted steep rent increases over consecutive years—10% in the first year followed by 7% in the second—which raises concerns given current inflation rates. This aspect was viewed negatively against an otherwise favorable backdrop of services provided; potential residents are urged to consider all factors before making decisions regarding placement.

Finally, while frustrations remained about specific details such as cleanliness or staffing issues, nearly all reviewers acknowledged their deep gratitude toward management for maintaining a loving environment where seniors feel valued and cared for deeply. Many families expressed how grateful they were for Franklin Park's culture of compassion as they entrusted loved ones into this community’s care. There appears to be consensus: despite minor grievances here and there—particularly concerning upkeep and financial aspects—the heartwarming spirit at Franklin Park makes it a prospective second home full of friendship and support for seniors transitioning into independent living situations.

This part of San Antonio offers a convenient and diverse range of amenities for senior living. With several reputable restaurants nearby, such as In-N-Out Burger, Lupe Tortilla, and BJ's Restaurant & Brewhouse, seniors have plenty of dining options to choose from. Additionally, there are pharmacies like Walgreens and CVS Pharmacy within a short distance for easy access to medication and healthcare needs. The area also boasts quality healthcare facilities like Baptist Neighborhood Hospital and physicians' offices like Sonterra Dermatology and TruOrtho. For leisure activities, seniors can enjoy the Alamo Drafthouse Stone Oak theater or visit parks like Comanche Lookout Park and Phil Hardberger Park for outdoor recreation. Transportation is easily accessible with options like Landmark Aviation and San Antonio International Airport nearby. Additionally, there are various places of worship in the vicinity, providing spiritual support for seniors looking to maintain their faith practices. Overall, this part of San Antonio provides a well-rounded community that caters to the needs and interests of seniors seeking a comfortable and convenient living environment.

Restaurants

• In-N-Out Burger (0.3 miles)
• Lupe Tortilla (0.3 miles)
• BJ's Restaurant & Brewhouse (0.4 miles)
• P. Terry's Burger Stand (0.5 miles)
• Dog Haus Biergarten (0.5 miles)
• Whataburger (0.6 miles)
• Kneaders Bakery & Café (2.4 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (3 miles)

Theaters

• Alamo Drafthouse Stone Oak (0.7 miles)
• Regal Northwoods (2.8 miles)

Physicians

• Dr. Marlischa Hall-Jackson, DNP-FNP-C (1.5 miles)
• Sonterra Dermatology (2.5 miles)
• Neurosurgical Associates (2.7 miles)
• TruOrtho (2.7 miles)
• San Antonio Kidney Disease Center (2.7 miles)
• ABCD Pediatrics - Stone Oak (2.8 miles)
• North Central Federal Clinic (2.9 miles)

Cafes

• Starbucks (1.9 miles)
• Local Coffee (2.9 miles)
• La Media Luna Cafe (6.4 miles)
• Hatch 5 Market (6.9 miles)
• Starbucks (7.5 miles)

Places of Worship

• Community Bible Church (2.5 miles)
• Church of Jesus Christ of Latter Day Saints (2.6 miles)
• Hope Church (2.8 miles)
• Northrock Church (2.9 miles)
• Church of Jesus Christ of Latter Day Saints (3.4 miles)
• Abiding Presence Lutheran Church (5 miles)
• Church of Jesus Christ of Latter Day Saints (8.4 miles)

Hospitals

• Baptist Neighborhood Hospital (2.6 miles)

Parks

• Comanche Lookout Park (6.6 miles)
• Bulverde Community Park (6.6 miles)
• Phil Hardberger Park (7.1 miles)
• Phil Hardberger Dog Park (7.2 miles)
• Eisenhower Park (7.5 miles)
• Rim Rock Park (8.6 miles)

Transportation

• Skyplace Center (7.5 miles)
• Landmark Aviation (7.6 miles)
• Southwest Airlines Cargo (8 miles)
• American Airlines (8.1 miles)
• San Antonio International Airport (SAT) (8.2 miles)
• Terminal 1 Arrivals (8.2 miles)
• Rental Car Center (8.2 miles)